Marketing Plan

City of Chandler — Executive (2024-08-05)

View PDF Meeting page

Extracted text (via pymupdf) 6608 characters
Marketing Plan Proposal Rev 0 – Chandler Museum Foundation 
 
The Museum Foundation promotes the Chandler Museum to enable the sharing and 
preservation of the cultural history of Chandler. We achieve this through Fund 
Development for exhibits, events and educational programs, advocacy, and special 
initiatives.  
Marketing plan proposal for the Chandler Museum Foundation involves outlining 
strategies to effectively promote the museum, attract visitors, and secure funding for 
exhibits, events, and educational programs. 
 
Suggested Actions: 
1. Value Proposition 
• 
Define Museum Foundation Value Proposition tied to Museum (we generate 
revenue, the museum supports a sense of place for the community 
arts/culture…) 
• 
Align Value Proposition with Stakeholders 
o Stakeholder management - with city council, City manager and others 
(chamber, school board, etc…) 
o Museum Foundation event – see the museum, hear from the Foundation 
align on Value Prop and vision for the future, wants and needs. Begin to 
build a path.  
 
Maintenance of these relationships/agreements – Chair/Vice 
Chair and select members of the CMF 
2. Situation Analysis 
• 
Market Overview: Understand the local community’s demographics, interests in 
cultural heritage, and existing cultural attractions. What data do we have? 
• 
Competitive Analysis: Identify other museums or cultural centers in the region 
and analyze their offerings, visitor demographics, and marketing tactics. 
• 
SWOT Analysis: Assess the strengths, weaknesses, opportunities, and threats 
specific to the Chandler Museum and the Foundation. We can review some of 
what was done in retreat. 
3. Goals and Objectives 
• 
Increase Awareness/Outreach: Raise visibility of the Chandler Museum and its 
Foundation among residents and tourists. 
• 
Increase Engagement: Encourage more community involvement through 
exhibits, events, and educational programs.

• 
Funding Development: Secure financial support through donations, 
sponsorships, and grants to sustain operations and initiatives. 
• 
Value Prop/Relationship:  Develop sustaining relationships with Mayor/Council 
and City Manager 
4. Target Audience 
• 
Local Residents: Chandler residents interested in local history and cultural 
activities.  Can we purchase/leverage mailing lists? 
• 
Tourists: Visitors to Chandler seeking cultural experiences and educational 
opportunities. Need to capture visitor information (opt in) 
• 
CUSD: is there an opportunity to integrate into curricula? 
• 
Potential Donors and Prior CHS supporters: Individuals, businesses, and 
organizations interested in supporting cultural preservation and education. 
Chandler Historical Society supporters. 
o Is there a CHS specific campaign? 
5. Marketing Strategies 
• 
Develop the Foundation identity:  Logo, branding, elevator pitch, our Why – tie 
to value proposition and mission, history, etc. to feed printed material and web 
content.  What are our stories? 
• 
Digital Marketing: 
o Website Optimization: Ensure the Museum and Chandler Museum 
Foundation’s website is informative, engaging, and easy to navigate. 
o Content Marketing: Create blog posts, articles, and videos highlighting 
exhibits, events, and historical stories. i.e. Chandler Fun Facts or this day 
in history 
o Social Media: Use platforms like Facebook, Instagram, and “X” (formerly 
Twitter) to share updates, behind-the-scenes content, and engage with the 
community.  Social media challenges, behind-the-scenes content, 
upcoming events, or fun facts about our museum, exhibits, Chandler… 
 
Can we get an Influencer here to do a post/partner with in some 
frequency? 
 
Can we pay for Search Engine Optimization (when someone does 
a search ours comes to the top) 
o Email Campaigns: Regular newsletters to subscribers about upcoming 
events, new exhibits, and fundraising initiatives. Need to capture visitor 
emails 
o Storytelling – required in all platforms. 
 
We must share our stories about people, places, things, exhibits, 
artifacts to engage a wide audience 
• 
Community Engagement: 
o Partnerships: Collaborate with local businesses, schools, and community 
organizations for joint events and promotions.

 
Collaborate with Chandler Sports Hall of Fame - they are one of the 
most successful Chandler non-profit organizations 
o City and other City orgs – see Value Proposition 
o Other museum partnerships/collaboration: Are there opportunities 
here? 
o Schools, Sun Lakes, Assisted living, others?? 
o Other organizations, clubs, non profits,?? 
o Events: Organize a foundation event at the museum.  Leverage regular 
events such as lectures, workshops, and family events to attract diverse 
audiences. Participate in City events. Capture participants contact info. 
 
Hold events in some frequency at the museum 
o Volunteer Programs: Recruit and train volunteers to support museum 
operations and outreach efforts. (Like the Henry’s with ICAN) 
o Storytelling – required in all mediums 
• 
Traditional Marketing: 
o Print Materials: Develop brochures, flyers, and posters for distribution at 
local businesses, hotels, and community centers. 
o Public Relations: Develop relationships with local media outlets to secure 
coverage of museum events and initiatives. Target San Tan news, 
Chandler City Lifestyle get articles published, others? City bills flyer? 
o Networking: Attend local events, City events and conferences to network 
with potential donors, sponsors, and community leaders. Museum 
communities? 
6. Measurement and Evaluation 
• 
Key Performance Indicators (KPIs): 
o Visitor numbers and demographics 
o Website traffic and engagement metrics 
o Social media engagement (likes, shares, comments) 
o Donation and sponsorship revenue 
o Media mentions and PR reach 
• 
Regular Evaluation: Review marketing efforts quarterly or annually to assess 
what’s working, identify areas for improvement, and adjust strategies accordingly. 
7. Budget 
• 
Allocate funds for advertising, promotional materials, website maintenance, event 
organization, and staff training. 
• 
Partner or engage with an organization that does nonprofit marketing or 
fundraising (budget for this) 
8. Implementation Timeline 
• 
Phased implementation.  
• 
Prioritize strategies

• 
Create a detailed timeline outlining when each marketing initiative will be 
launched and evaluated. 
• 
Leverage new temp resources to implement 
9. Risk Management 
• 
Anticipate potential challenges such as new Mayor/Council, budget constraints, 
competition, or changing visitor demographics, and develop contingency plans.