Chandler Transit Services Update

City of Chandler — Cancelled (2024-09-18)

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Chandler 
Transit 
Services 
Update

Local Bus Service
2

Local Bus Service
Ridership
• 577,000 annual boardings 
• 1,800 bus boardings each weekday 
• 77% of riders are employed, 16% are 
students and, 6% are retired*
• Over 50% of trips are to or from work 
or school 
Fast Facts
• One of the most affordable public 
transportation options for daily 
commuters and city residents
• Highest annual ridership 
3
*Figures from Valley Metro’s 2023 Origin and Destination Study

541
Express Bus Service
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Express Bus Service
Ridership
• 14,000 annual boardings 
• 55 bus boardings each weekday 
• Most passengers are commuting to 
work or school (ASU DTPHX Campus) 
Fast Facts
• Chandler Park & Ride to Downtown 
Phoenix 28-mile direct trip
• Targets commuters
• Offers limited stops compared to 
Local Bus services
5

Local Route
Express Route
First-Mile, Last-Mile Area
First-Mile, Last-Mile
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3
First Mile, Last Mile
Ridership
• 10,700 trips in past 12 months
• 27,500 total completed trips 
• 420 total unique riders
Fast Facts
• Addresses the lack of public transit in 
South Chandler
• Inexpensive city cost per trip
• City pays other 50% trip cost
7

Chandler Flex
Chandler Flex Service Area
8

Chandler Flex Service Area
July 2024 - Expansion
Chandler Flex
9

Chandler Flex
Ridership
• 36,000 annual trips 
• 5,300 total unique riders 
• 145 average daily riders 
• 31% of trips begin or end at school 
• On-demand micro transit
• Second-highest annual ridership
Fast Facts
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Paratransit
Ridership
• 23,500 annual trips 
• 128 unique riders per month 
• ADA Certification Required
Fast Facts
• Federally mandated within ¾ mile of 
all fixed-route bus service
• Serves people with disabilities
• Highest city cost per trip
12

RideChoice
Ridership
• 31,300 trips annually 
• 198 unique riders per month 
• Service is available to: 
- ADA Certified people with disabilities (78% of 
users) 
- Seniors age 65+ (22% of users)
Fast Facts
• 43% ridership growth from previous 
year
• Lower cost per trip than Paratransit
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Transit Funding with Prop 479
Regional Prop. 479 
Funding
Local Funding
Yes
?
Local Bus
Yes
No
Express Bus
No
Yes
First-Mile, Last-Mile
?
Yes
Chandler Flex
Yes
?
Paratransit
Yes
Yes
RideChoice
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Paratransit
Current Federally-
Mandated Area
7,600 Annual Trips ($575,000 City Cost) 
Outside Federally-Mandated Area
Anticipated Federally-
Mandated Area
4,200 Annual Trips ($320,000 City Cost) 
Outside Federally-Mandated Area
16

RideChoice
8,200 Annual Trips ($300,000 City Cost) 
Outside Federally-Mandated Area
5,000 Annual Trips ($180,000 City Cost) 
Outside Federally-Mandated Area
Current Federally-
Mandated Area
Anticipated Federally-
Mandated Area
17

Questions?
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