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©2019 CorVel Corporation. All rights reserved.
ENTERPRISE COMP STEWARDSHIP
Reporting Period 07/01/2019 - 06/30/2024
As of 06/30/2024
©2019 CorVel Corporation. All rights reserved.
2
CLAIMS SUMMARY
Injury Year (FYE)
2020
2021
2022
2023
2024
Number of Claims
159
139
120
133
150
Total Incurred
$2,211,650
$2,884,387
$2,281,949
$1,737,618
$1,359,780
Average Incurred
$13,910
$20,751
$19,016
$13,065
$9,065
$0
$500,000
$1,000,000
$1,500,000
$2,000,000
$2,500,000
$3,000,000
$3,500,000
TOTAL INCURRED
SUMMARY
• 2021 – (COVID) $1.2M
• 2022 – (COVID) $1.5M
• 5 Year average incurred
$15,161
Avg. incurred
w/o Covid
$12,490
Avg. incurred
w/o Covid
$6,448
©2019 CorVel Corporation. All rights reserved.
3
CLAIM COUNTS STATUTORY
©2019 CorVel Corporation. All rights reserved.
4
LITIGATION
Injury Period
2020
2021
2022
2023
2024
Total Claims
159
139
120
133
150
Litigated Claims
2
2
1
3
1
% of Claims Litigated
1.3%
1.4%
0.8%
2.3%
0.7%
Paid on All Claims
$1,395,043
$1,635,369
$1,020,259
$1,056,866
$351,339
Paid on Litigated Claims
$183,257
$61,898
$14,222
$83,594
$8,769
% Paid from Litigated Claims
13.1%
3.8%
1.4%
7.9%
2.5%
0.0%
2.0%
4.0%
6.0%
8.0%
10.0%
12.0%
14.0%
©2019 CorVel Corporation. All rights reserved.
5
CLAIM COUNTS
TOP FIVE LOCATION SUMMARY
Injury Year (FYE)
2020
2021
2022
2023
2024
Chand Police Department
Number of Claims
71
72
53
61
75
Total Incurred
$1,610,492
$2,407,179
$2,016,514
$997,659
$657,542
Average Incurred
$22,683
$33,433
$38,047
$16,355
$8,767
CHAND FIRE HEALTH & MEDICAL DEPARTMENT
Number of Claims
43
28
29
36
35
Total Incurred
$466,773
$362,085
$175,187
$384,210
$345,283
Average Incurred
$10,855
$12,932
$6,041
$10,673
$9,865
CHAND PUBLIC WORKS & UTILITIES
Number of Claims
19
18
17
11
17
Total Incurred
$71,233
$71,363
$50,637
$48,278
$277,017
Average Incurred
$3,749
$3,965
$2,979
$4,389
$16,295
CHAND COMMUNITY SERVICES
Number of Claims
17
12
11
20
13
Total Incurred
$54,779
$29,331
$24,307
$291,698
$55,977
Average Incurred
$3,222
$2,444
$2,210
$14,585
$4,306
CHAND CITY MANAGER
Number of Claims
3
0
3
3
5
Total Incurred
$3,433
$0
$2,022
$7,161
$14,312
Average Incurred
$1,144
$0
$674
$2,387
$2,862
SUMMARY
• Number of claims by
top 5 locations
continues to remain
relatively consistent
over a 5-year average
©2019 CorVel Corporation. All rights reserved.
6
CLAIMS CLOSURE
MONTHS
SUMMARY
• On average 55% of
claims continue to close
in the first year
©2019 CorVel Corporation. All rights reserved.
7
CLAIM COUNTS
NATURE OF INJURIES
Injury Nature
Injury Year (FYE)
Claims
% of Claims
Claims
% of Claims
Claims
% of Claims
Claims
% of Claims
Claims
% of Claims
2020
51
32%
23
14%
8
5%
5
3%
11
7%
2021
53
38%
27
19%
8
6%
1
1%
9
6%
2022
34
28%
25
21%
14
12%
4
3%
10
8%
2023
35
26%
23
17%
15
11%
7
5%
11
8%
2024
43
29%
34
23%
24
16%
8
5%
8
5%
Strain
Contusion
Sprain
No Physical Injury
Laceration
0%
5%
10%
15%
20%
25%
30%
35%
40%
45%
PERCENTAGE OF CLAIMS
SUMMARY
• Strains – Lifting, twisting,
push/pull, falls, person in act
of crime
• Contusion – Falls, person in
act of crime, falling object,
MVA
• Sprain – Fall, lifting,
push/pull
• No Physical Injury –
Seizures, exposures, feeling
faint, or accident w/ no
injury
• Laceration – Objects
handled, now powered
tools
©2019 CorVel Corporation. All rights reserved.
8
INCURRED
NATURE OF INJURIES
Injury Nature
Strain
Dislocation
Sprain
Rupture
Contusion
Injury Year (FYE)
Incurred
% of Incurred
Incurred
% of Incurred
Incurred
% of Incurred
Incurred
% of Incurred
Incurred
% of Incurred
2020
$492,788
22%
$0
0%
$21,881
1%
$0
0%
$97,634
4%
2021
$509,229
18%
$0
0%
$22,687
1%
$162,387
6%
$72,287
3%
2022
$201,169
9%
$0
0%
$100,332
4%
$3,724
0%
$89,189
4%
2023
$402,565
23%
$0
0%
$30,472
2%
$0
0%
$305,033
18%
2024
$650,961
48%
$133,394
10%
$130,490
10%
$125,821
9%
$119,468
9%
0%
10%
20%
30%
40%
50%
60%
PERCENTAGE OF CLAIMS
SUMMARY
• 2024 Strains – 3 claims
> $100k
• 2024 Dislocation – 1 claim
> $100k
• 2024 Rupture – 1 claim
> $100k
©2019 CorVel Corporation. All rights reserved.
9
CLAIM COUNTS
BODY PART
0%
2%
4%
6%
8%
10%
12%
14%
PERCENTAGE OF CLAIMS
SUMMARY
• Shoulder(s) – Lifting,
pushing/pulling
• Knee – Falls and NOC
• Lower back – Lifting
and falls
• No physical injury –
Seizure, exposures,
feeling faint, or accident
w/ no injury
• Finger(s) – Objects
being handled
©2019 CorVel Corporation. All rights reserved.
10
INCURRED
BODY PART
Body Part
Injury Year (FYE)
Incurred % of Incurred
Incurred % of Incurred
Incurred % of Incurred
Incurred % of Incurred
Incurred % of Incurred
2020
$291,656
13%
$132,068
6%
$53,186
2%
$1,009,315
46%
$229
0%
2021
$187,108
6%
$302,367
10%
$3,449
0%
$337,090
12%
$3,043
0%
2022
$123,528
5%
$76,591
3%
$62,909
3%
$3,600
0%
$20,076
1%
2023
$7,155
0%
$40,633
2%
$248,489
14%
$424,514
24%
$0
0%
2024
$420,964
31%
$323,827
24%
$115,271
8%
$92,500
7%
$60,073
4%
Knee
Shoulder(s)
Elbow
No Physical Injury
Hip
0%
5%
10%
15%
20%
25%
30%
35%
40%
45%
50%
PERCENTAGE OF CLAIMS
SUMMARY
• 2024 Knee – 3 claims
> $100k
• 2024 Shoulder – 2 claims
> $100k
©2019 CorVel Corporation. All rights reserved.
11
PAID FINANCIAL SUMMARY
Transaction Year
2020
2021
2022
2023
2024
Total Paid
$2,135,603
$1,928,175
$2,209,345
$1,552,452
$1,519,214
Indemnity
$896,157
$710,509
$701,125
$614,131
$598,219
Medical
$847,700
$957,817
$1,207,870
$682,618
$671,160
Expense
$391,746
$259,849
$300,350
$255,703
$249,835
$0
$500,000
$1,000,000
$1,500,000
$2,000,000
$2,500,000
TOTAL PAID OVER PERIOD
SUMMARY
• 2023/2024 were
comparable for total
paid
• 2024 more favorable
year for total paid
©2019 CorVel Corporation. All rights reserved.
12
NETWORK SOLUTIONS
$0
$500,000
$1,000,000
$1,500,000
$2,000,000
$2,500,000
Provider Charges
Recommended Payments
Savings
Invoice Year
2020
2021
2022
2023
2024
Change
% Change
Bill Count
2,623
2,465
2,173
1,583
1,799
216
14%
Provider Charges
$2,240,032
$2,088,810
$2,261,109
$1,597,686
$1,520,977
-$76,709
-5%
Recommended Payments
$811,702
$919,079
$1,172,433
$655,034
$650,692
-$4,342
-1%
Savings
$1,428,330
$1,169,731
$1,088,676
$942,652
$870,285
-$72,366
-8%
Savings %
64%
56%
48%
59%
57%
-2%
-3%
Last Yr vs Prior Yr
©2019 CorVel Corporation. All rights reserved.
13
PHARMACY SUMMARY
$0
$10,000
$20,000
$30,000
$40,000
$50,000
$60,000
PHARMACY SAVINGS
Invoice Year
2020
2021
2022
2023
2024
Prescription Count
231
280
196
144
206
Prescription Charges
$95,519
$132,317
$104,689
$75,229
$121,331
Recommended Payments
$58,440
$79,778
$61,978
$48,111
$77,217
Pharmacy Savings
$37,079
$52,540
$42,711
$27,117
$44,115
Pharmacy Savings %
38.8%
39.7%
40.8%
36.0%
36.4%
©2019 CorVel Corporation. All rights reserved.
14
CASE MANAGEMENT OVERALL SUMMARY
Service Year
2020
2021
2022
2023
2024
Case Management Services
Referred
15
6
7
3
2
Open
34
29
1
1
1
Closed
16
9
8
3
2
Total Cost
$39,635
$48,219
$20,641
$93,024
$14,610
Avg Cost
$2,477
$5,358
$2,580
$31,008
$7,305
Total Savings
$48,462
$190,900
$194,200
$116,700
$72,500
ROI
$1:1
$4:1
$9:1
$1:1
$5:1
*Case Management now includes claims with all lines of business
©2019 CorVel Corporation. All rights reserved.
15
24/7 NURSE TRIAGE
PROGRAM UTILIZATION
The following shows 24/7 nurse triage claim information for the prior
five calendar quarters.
Injury Year
2020
2021
2022
2023
2024
Total Claims
162
140
123
135
151
Claims Initiated at 24/7
141
125
117
127
148
Claims Initiated at 24/7 %
87%
89%
95%
94%
98%
80%
82%
84%
86%
88%
90%
92%
94%
96%
98%
100%
CLAIMS
©2019 CorVel Corporation. All rights reserved.
16
24/7 NURSE TRIAGE
SELF-CARE SAVINGS
The following shows 24/7 nurse triage disposition type information
for the prior five calendar quarters.
Call Year
2020
2021
2022
2023
2024
Standard Hour Calls (8 AM - 6 PM)
122
103
95
94
118
Claims Prevented
100
85
83
72
96
Hours
200
170
166
144
192
Dollars
$47,991
$40,860
$40,326
$35,577
$49,951
Average
$393
$397
$424
$378
$423
Off Hour Calls (6 PM - 8 AM)
47
36
48
51
79
Claims Prevented
38
28
42
43
69
Hours
76
56
84
86
138
Dollars
$52,766
$40,665
$61,693
$75,999
$207,509
Average
$1,123
$1,130
$1,285
$1,490
$2,627