Minutes

City of Chandler — Executive (2024-10-07)

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Meeting Minutes 
Chandler Museum Foundation  
Executive Subcommittee  
Regular Meeting 
 
September 3, 2024 | 1:00 p.m. 
Chandler Museum, Saguaro Room 
300 S. Chandler Village Drive, Chandler, AZ 
 
 
Call to Order 
The meeting was called to order by Barbara Meyerson at 1:05 p.m. 
 
Roll Call 
Board Member Attendance 
 
 
 
Staff Attendance 
Barbara Meyerson, Chair 
 
Kim Moyers, Director, Cultural Development 
Joan Clark, Vice-Chair 
 
Jody Crago, Museum Manager  
Rich Feely, Treasurer 
 
 
 
 
Unscheduled Public Appearances 
None. 
 
Consent Agenda  
1. June 3, 2024, Museum Foundation Executive Subcommittee Meeting Minutes 
• Rich Feely made a motion to approve the meeting minutes of the Museum 
Foundation Executive Subcommittee Meeting from August 19, 2024. 
• Joan Clark seconded the motion. Motion carried unanimously (3-0). The minutes 
were approved.  
 
Action Item 
None. 
 
 
Briefing

Page 2 of 4 
 
2. Community Development Department Briefing (Kim Moyers) 
• Tiffany Egnor’s departure from the Chandler Museum created an opportunity to 
restructure the Cultural Development Department. Kim Moyers and Jody Crago 
strategized on how to improve processes and better utilize the department’s talented 
staff. The museum will also now have four physical sites: Vision Gallery, the gallery at 
the Chandler Center for the Arts, the Museum campus, and Tumbleweed Ranch. We 
will also continue to have our online site, ChandlerpediA. The branding for all sites 
will converge. 
• Peter Bugg, who has been with the Cultural Development Department for eight 
years, has taken on an interim role of museum operations manager. He will be 
responsible for all budgets, schedules, exhibits, and people for Vision Gallery and the 
Museum. Peter will be able to dovetail the entirety of the department’s exhibits and 
programming to make sure that we're meeting the needs of the community, of the 
museum, and of exhibits in the city. Peter will also maintain his responsibilities with 
Public Art. Peter will report to Kim for Public Art, and to Jody for everything else. 
• Prior to the department restructure, Vision Gallery was under the purview of Michelle 
Mac Lennan and the Chandler Center for the Arts. Michelle is supportive of moving 
Vision Gallery under the Museum. This shift helps solve some problems that the 
needs assessment identified. 
• The restructure also helps solve some staffing issues, as we will be able to cross-train 
all to staff to be able to work at the department’s different sites and events as 
needed. 
• More department changes will be communicated after human resources approves. 
3. Review Progress of Live Binder 
• Jody Crago provided a preview of the Foundation’s Live Binder site that Joan Clark 
has been putting documents on. There are minor changes to still be made. When the 
site is finished, a foundation member will be able to log in and access foundation 
materials at their convenience. The Foundation will receive instructions on using the 
site. 
4. Museum FY23-24 Numbers Report 
• Visitor Data 
o Visitor data is collected via an online service called Placer, which uses location 
intelligence and foot traffic insights. Placer tracks the duration of a person’s 
visit, when they come, and when they leave, and then it extrapolates that data.  
o In FY23-24, the museum had 11,661 people that walked in as a guest. Those 
are people that are coming in to go to the exhibits.  
o The museum’s busiest month is July and March. The slowest months are 
November and December. That is critical to understand, especially when we're 
thinking about exhibitions and store sales. 
o The busiest days are Wednesdays and Saturdays due to our programming. The 
busiest day by hour is Sunday, and we're only open half a day on Sunday. So, 
our real busiest days are Wednesday, Saturday, and Sunday.

Page 3 of 4 
 
o Mornings are the busiest time, and afternoons are busy until the last hour. 
o About a third of our visitors, are repeat visitors. The number of visits produced 
by visitors who come more than twice a fiscal year is 3,300.  
o The average length of a visit is about 53 minutes a day.  
• Exhibitions 
o During FY23-24, we produced 16 exhibitions, including Tier I, Tier II, poster, 
traveling, and collaboration exhibits. In addition to the 16 that we did, we also 
worked on 16 other exhibitions. At any one time in this past fiscal year, we 
handled 32 different exhibitions 
• Programming 
o During FY23-24 the museum offered 163 programs with a total attendance of 
3,265 people. C-Town and Art Tots are our most attended programs. We also 
do a lot of presentations out in the community, such as at nursing homes. 
• Collections 
o  We had 32 public research requests that came through the history center.  
o We conducted 5 oral histories. 
o We cataloged 1,569 new items into the collection.  
o We had 2 preservation requests. 
o We had many areas of expanded research. 
5. Museum Store FY23-24 Numbers Report 
• Top grossing items: 
o  History books continue to sell well. The books were paid for in 2012 and are 
still selling. We also earn about $300 each year from the publisher Arcadia 
from off-site book sales. 
o Handmade ceramic bowls, due to their higher price point. 
• Top selling items 
o Pens, emery boards, change purses, water, and pins. These are all items that 
are typically under $5.  
• 992 total transactions, so just under a thousand people purchased something. The 
average sale is about $20. 
• The store earns $2 for every guest, regardless of whether they shop or not.  
• Of the museum’s 11,000 visitors, about 80.5% actually purchased items.  
• The museum has low attendance in December, but we do the Museum Store Sunday 
sale which typically brings people in. We try to market the sale as much as possible. 
We receive a decent amount of business from city staff.  
• Last year we had a loss of $229 due to things like breakage, theft, and expiration 
dates on perishable items.  
• We do inventory twice a year and track it very carefully daily. 
• Expenses for the year were about $9,900. We purchased new products for the new  
fiscal year, so that's why the expenditures went up. 
• Total profit is $13,000. Lizzie Olsen deserves most of the credit, as she spends a lot 
of time on finding the right products for the store.

Page 4 of 4 
 
6. Museum Foundation Audit Update 
• The projected cost of the audit is $11,500. 
• Lizzie has dedicated her week to working on the audit. 
• The auditing firm does not do the 990 documents, a separate firm does that for about 
$2,000. 
• According to the federal government, because most of our income has come from 
one donor, the historical society, we are a private foundation. Once we can show that 
there is income coming from other donors, we can be reclassified as a public 
foundation. 
7. Review Agenda for Next Museum Foundation Board Meeting 
• Museum Foundation Working Group 
• OAD Event Fees 
• Introduction of new Museum Staff 
• Museum Division Reorganization 
• Chandler Museum Store Report FY23-24 
• Update of Friends of the Museum Membership 
• Museum Director’s Report 
 
Member Comments 
None. 
 
Member Announcements 
None. 
 
Calendar 
8. The next Museum Foundation Regular Meeting will be held on September 16, 2024, at 
5:30 p.m., at the Chandler Museum, Saguaro Room, 300 S. Chandler Village Drive, in 
Chandler, Arizona. 
 
9. The next Executive Subcommittee Meeting will be held on October 7, 2024, at 1:00 p.m., at 
the Chandler Museum, Saguaro Room, 300 S. Chandler Village Drive, in Chandler, Arizona.  
 
Adjourn 
With no other business to discuss, the meeting was adjourned at 2:55 p.m. 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
Barbara Meyerson, Chair   
 
 
 
Jody Crago, Staff Liaison