Chandler Endeavor IGA Amendment 2

City of Chandler — Study Session (2025-06-09)

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City Clerk Document No.  
 
 
 
 
City Council Meeting Date:  
 
 
 
 
AMENDMENT NO. 2 TO INTERGOVERNMENTAL AGREEMENT  
BETWEEN  
CITY OF CHANDLER, ARIZONA 
AND  
ARIZONA BOARD OF REGENTS FOR AND ON BEHALF OF ARIZONA STATE UNIVERSITY  
FOR  
DELIVERY OF INCUBATOR AND ECOSYSTEM BUILDING SERVICES 
 
THIS AMENDMENT NO. 2 (“Amendment”) is entered into ________, 2025 (“Effective Date), by and between 
the City of Chandler, an Arizona municipal corporation (“City”), and the Arizona Board of Regents, a 
body corporate, for and on behalf of Arizona State University (“ASU”). The City and ASU are sometimes 
jointly referred to as the “Parties” and individually as a “Party.” 
 
RECITALS 
 
WHEREAS, effective July 1, 2023, the Parties entered into an intergovernmental agreement for the 
provision of incubator and ecosystem building services (“Agreement”); and 
 
WHEREAS, the term of the Agreement was July 1, 2023, through June 30, 2024, with the option of up to 
four one-year extensions; and 
 
WHEREAS, on July 2, 2024, the Parties entered into Amendment No. 1 to the Agreement, which extended 
the term of the Agreement to June 30, 2025; and 
 
WHEREAS, the Parties wish to exercise the second and third options through this Amendment to extend 
the Agreement for two years. 
 
AGREEMENT 
 
NOW THEREFORE, the Parties agree to amend the Agreement as follows: 
 
1. 
The recitals are accurate and are incorporated and made a part of the Agreement by this 
reference.    
 
2. 
Extend the term of the Agreement for two additional one-year terms: from July 1, 2025, through 
through June 30, 2027.

3.
Amend Exhibit A, Scope of Services: ASU shall provide the services as set forth in the Scope of
Services attached hereto as Amended Exhibit A and incorporated herein by reference.
4.
Amend Exhibit B, Fee Schedule: ASU’s compensation and fees shall be as more fully described
in the Amended Exhibit B attached hereto and incorporated herein by reference.
5.
Amend Exhibit C, Performance Measures: Specific performance targets are attached hereto as
Amended Exhibit C (Performance Measures) and incorporated herein by reference and shall be
used to evaluate and report progress on ASU’s performance of the Scope of Services.
6.
All other terms and conditions of the Agreement remain unchanged and in full force and effect.
If a conflict or ambiguity arises between this Amendment and the Agreement, the terms and
conditions in this Amendment prevail and control.
IN WITNESS WHEREOF, the Parties have entered into this Amendment on the Effective Date.
CITY OF CHANDLER
ARIZONA BOARD OF REGENTS FOR AND ON 
BEHALF OF ARIZONA STATE UNIVERSITY
By: _________________________________________
By: _________________________________________
Its: _________________________________________
Its: _________________________________________
APPROVED AS TO FORM:
APPROVED AS TO FORM:
By: _________________________________________
By: _________________________________________
City Attorney
Office of General Counsel,
Arizona State University
ATTEST:
By: _________________________________________
City Clerk
Kristy Macdonald
Associate Director, Research Operations

Amendment 2 
AMENDED EXHIBIT A 
SCOPE OF SERVICES 
 
ASU will develop a program and a method of delivering incubator and ecosystem-building services. 
ASU Edson E+I activities and deliverables include: 
 
Facility Management 
• 
Maintain office space at the ASU Chandler Innovation Center to provide a location for business 
incubation/acceleration and co-working activities. 
• 
Provide access to a co-working area for companies and individual entrepreneurs that offers 
space and access to standard office resources, such as high-speed internet, copy machines, 
video conference infrastructure, and printers. 
• 
Provide staff to manage the facility and tenants during the hours of 9:00 a.m. to 5:00 p.m., 
Monday through Friday, except on designated University holidays. 
• 
Track client usage and requests to ensure onsite staffing and program hours meet client 
needs. 
• 
Implement an application and escalation process for ventures that wish to become a Local 
Entrepreneur in Residence. 
   
Client Recruitment & Development 
• 
Recruit technology-enabled ventures into the Chandler Endeavor entrepreneurial ecosystem. 
• 
Implement an onboarding process with screening for clustered support tracks. 
• 
Manage client onboarding, including execution of agreements and communication of program 
rules and requirements, for both resident and non-resident clients. 
• 
Provide regular venture development support, to be delivered by ASU staff and mentors. 
• 
Develop custom venture incubation programming that aligns with local needs and strengths 
through Chandler Endeavor. 
• 
Assess clients’ growth and advancement through programming. 
• 
Analyze program timing and delivery methods to determine client interest levels and value. 
• 
Encourage long-term engagement in the ecosystem and leadership in future development. 
• 
Encourage clients to remain in Chandler after program participation and scaling. ASU Edson 
E+I will work collaboratively with the City’s Economic Development Division to establish a 
process to retain clients in the community. 
 
Events: ASU Edson E+I is expected to host entrepreneurial programming and events, including: 
• 
Outreach events for clients, mentors, community members, and investors. 
• 
Monthly connectivity events with diverse learning modalities. 
• 
Founder meet-ups to encourage peer-to-peer learning and accountability. 
• 
Large ecosystem-wide community convening.

Amendment 2 
Entrepreneurial Ecosystem Building 
• 
Recruit targeted industry mentors and technical support providers who will commit time to 
support Chandler Endeavor ventures. 
• 
Work with ventures to create an engagement strategy to advance their individual venture 
while providing leadership and support to other community founders. 
• 
Develop partnerships (Arizona State University, University of Arizona, Maricopa SBDC, 
Chandler Chamber of Commerce,  Arizona Tech Investors, Arizona Founders Fund, and other 
groups) to support client recruitment and enhance delivery of programs, services and events. 
• 
Work with university-wide resources to provide access to specialty equipment, researchers, 
student support and internship opportunities. 
 
Strategic Plan & Marketing Activities 
• 
Outline recommendations for the further development of the Chandler entrepreneurial 
ecosystem based on a comprehensive ecosystem assessment. Strategy and future iterations of 
the program will align with the findings of the assessment and serve as a guidepost for other 
partners engaging in the ecosystem. 
• 
Maintain a dedicated program webpage with information on business incubation/acceleration 
services, co-working services, events, news, and how to become a client. 
• 
Promote the program on social media. 
• 
Engage at local, regional and global events that promote Chandler Endeavor and the City of 
Chandler as a leader in innovative entrepreneurial ecosystem building support. 
• 
Ensure all marketing materials created for the program clearly communicate that it is 
sponsored by the City of Chandler. 
 
Reporting: ASU Edson E+I is expected to provide the following reports to the City’s Economic 
Development Division: 
• 
Quarterly reports on program milestones, traction, lessons learned, success stories, and the 
established performance measures shown in Exhibit C of this agreement. 
• 
An annual report on how the program has  helped ventures raise capital, generate revenue, 
and create job opportunities (employment, internships, contractors). 
• 
Ongoing tracking and annual reporting on founder backgrounds and venture types to assess 
the effectiveness of the hyper-inclusive innovation incubation model, ensuring it reflects the 
Chandler community with access to entrepreneurial support. Execution of a connectivity 
survey every two years that measures the overall advancement of the connectivity of the 
ecosystem.

Amendment 2 
AMENDED EXHIBIT B 
FEE SCHEDULE 
 
The fee below is inclusive of all costs associated with performance of services described in the Scope 
of Work. 
 
 
Incubator and Ecosystem-Building  
Management Services 
 
 
 
 
$22,916.67 per month, inclusive

Amendment 2 
AMENDED EXHIBIT C 
PERFORMANCE MEASURES 
 
The performance targets below shall be used to evaluate and report progress on ASU’s performance 
of services described in the Scope of Work: 
 
Annual Performance Measure 
Fiscal Year Targets 
Total people engaged in the Chandler Endeavor ecosystem  
(unique innovators engaged in events, email signups, one on 
one wayfinding assessments, collaboration co-working space 
users)   
1000 
Total new people engaged in the Chandler Endeavor 
ecosystem 
(first-time unique innovators engaged in events, email signups, 
one-on-one wayfinding assessments, or use of co-
working/collaboration space during the contract year). 
200 
Ventures engaged in Cluster Cohorts (in-depth mentoring, 
founder accountability meetings and industry-specific 
resources in cohort tracks) 
• 
Fall – 6 
• 
Spring – 6 
12 
The specific names of ventures to 
be listed per cohort. 
Total number of Local Entrepreneurs in Residence 
6 
Average Net Promoter Score for all ASU Edson E+I-initiated 
programming1 
60% 
Chandler ecosystem Connectivity Score2 
Increase in score compared to the 
baseline 137.9 established in the 
first contract year. 
Percentage of ventures that improve their Funding Readiness 
Score.3 
Increase in the percentage of 
ventures that improve their 
readiness score  
Venture Challenge pitch competition/funding events hosted 
2 
 
1. 
Net Promoter Score is a customer satisfaction metric to measure the quality of an experience for an individual 
based on a single survey question asking participants to rate the likelihood that they would recommend the 
program to a friend or colleague. A score of 100% indicates that all participants surveyed would enthusiastically 
promote the program. Industry average for educational training is 60%.

Amendment 2 
2. 
The Connectivity Score is a metric used to assess the strength and density of entrepreneurial networks within a 
community. It is obtained through an survey every two years that measures how many entrepreneurs individuals 
can identify or know within their community. The survey is distributed widely in the Chandler community to 
establish a baseline score. 
 
The objective would be to see an increase in the overall Connectivity Score each year, which serves as an indicator of 
the broader impact of a program or initiative on the community. The underlying premise is based on ecosystem 
building theory, which suggests that communities with robust networks of entrepreneurs are more resilient and 
capable of fostering a diverse range of successful ventures. This, in turn, leads to a higher quality of life and 
sustainable economic impact over time. 
 
For instance, a Connectivity Score of 9.4 would indicate that, on average, entrepreneurs in the broader community 
are acquainted with or have connections to nine other entrepreneurs. This score demonstrates a relatively low 
entrepreneurial network within the community. By actively working to increase this score, the aim is to enhance 
collaboration, knowledge sharing, and support among entrepreneurs, thereby promoting economic growth and 
community development. 
 
3. 
Funding readiness frameworks are used to help ventures better understand the different elements investors 
evaluate when determining whether to invest. They inform a venture’s financing strategy, identifying at what stage 
of development different funding is ideal. The VIRAL framework created by Village Capital is one example that has 
been beta-tested. ASU is creating a custom framework with language that is more accessible and can be easily 
applied to different industries. The survey will determine a baseline of funding readiness at the start of a venture’s 
participation in Chandler Endeavor and the venture will be reassessed as it progresses through the program. The 
framework will assign a score of 1 – 3 with 3 being most ready for higher stages of funding.