Ordinance No. 5148

City of Chandler — Regular Meeting (2026-01-22)

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ORDINANCE NO. 5148 
 
AN ORDINANCE OF THE CITY COUNCIL OF THE CITY OF CHANDLER, 
ARIZONA, 
DECLARING 
THAT 
DOCUMENT 
ENTITLED 
“2026 
AMENDMENTS TO CHANDLER CITY CODE CHAPTER 50” TO BE A 
PUBLIC RECORD; AMENDING CHANDLER CITY CODE CHAPTER 50 FOR 
THE 
FOLLOWING 
SECTIONS: 
SECTIONS 
50-1 
THROUGH 
50-5 
(DEFINITIONS, APPLICATION FOR UTILITY SERVICE, REQUESTED 
DISCONTINUANCE OF SERVICE, SECURITY DEPOSITS, CUSTOMER 
BILLING AND PAYMENT OF BILLS), SECTIONS 50-7 THROUGH 50-9 
(RIGHT TO ENTER PREMISES, UNAUTHORIZED USE AND WATER 
METER INSTALLATION FEE), SECTIONS 50-11 THROUGH 50-12 (WATER 
RATES AND WASTEWATER SERVICE RATES) AND SECTION 50-19 
(CONSTRUCTION WATER FEES); PROVIDING FOR THE REPEAL OF 
CONFLICTING ORDINANCES; AND PROVIDING FOR SEVERABILITY.  
 
WHEREAS, Chapter 50 provides for the sale of utilities and establishes the water, wastewater, 
and reclaimed water service rates that apply to all covered residences receiving utility services 
within and outside of City of Chandler corporate boundaries; and 
 
WHEREAS, the City conducts an annual utility fee analysis to determine the appropriate rates for 
water, wastewater, and reclaimed water service rates that apply to all covered residences receiving 
utility services within and outside of City of Chandler corporate boundaries; and the proposed rate 
changes are based on increases to operating costs and increased costs of capital replacements and 
improvements to aging infrastructure; and  
 
WHEREAS, approval of the proposed amendments to Chapter 50 is in the best interests of 
Chandler residents and the proposed amendments furnish the City with the services and revenue 
necessary to provide utility services to Chandler businesses and residents; and  
 
WHEREAS, these provisions, procedures, and processes are not intended to supplant Council 
approval as may be required by the City Charter or that relate to or involve non-routine matters of 
public interest or public policy.  
 
NOW, THEREFORE, BE IT ORDAINED by the City Council of the City of Chandler, Arizona 
as follows: 
 
Section 1. 
That certain document known as the “2026 Amendments to Chandler City Code 
Chapter 50,” one paper copy and one electronic copy of which shall remain on file 
in the office of the City Clerk, is hereby declared to be a public record. 
 
Section 2. 
That the Chandler City Code is hereby amended by adoption of the amendments 
set forth in “2026 Amendments to Chandler City Code Chapter 50” said document 
having been declared a public record.  
 
Section 3. 
Providing for Repeal of Conflicting Ordinances.

Ordinance No. 5148 
Page 2 
All ordinances or parts of ordinances in conflict with the provisions of this 
ordinance, or any parts hereof, are hereby repealed. 
Section 4. 
Providing for Severability. 
If any section, subsection, sentence, clause, phrase, or portion of this ordinance is 
for any reason held to be invalid or unconstitutional by the decision of any court of 
competent jurisdiction, such decision shall not affect the validity of the remaining 
portions thereof. 
INTRODUCED AND TENTATIVELY APPROVED by the City Council of the City of Chandler, 
Arizona, this ____ day of January, 2026. 
ATTEST: 
City Clerk 
Mayor 
PASSED AND ADOPTED by the City Council of the City of Chandler, Arizona this ____ day of 
January, 2026. 
ATTEST: 
City Clerk 
Mayor 
CERTIFICATION 
I HEREBY CERTIFY that the above and foregoing Ordinance No. 5148 was duly passed and 
adopted by the City Council of the City of Chandler, Arizona, at a regular meeting held on the ___ 
day of _______________, 2026, and that a quorum was present thereat. 
__________________________ 
City Clerk 
APPROVED AS TO FORM: 
City Attorney  
Published in the Arizona Republic on:

2026 Amendments to Chandler City Code Chapter 50 
{Public Record for Ordinance No. 5148} 
 
Chapter 50 of the Chandler City Code is hereby amended as follows (additions in ALL CAPS, 
deletions in strikeout): 
 
50-1. Definitions. 
 
The following definitions shall apply:  
 
A. Utilities shall mean domestic water, reclaimed water, sewage disposal service and garbage and 
refuse collection.  
 
B. Single-family dwelling shall mean a building located upon a separate lot, designed for 
occupancy by one (1) family for living purposes. Single-family dwelling shall include a mobile 
home located upon a lot in a mobile home subdivision. Single-family dwelling shall also include 
a condominium or townhouse which has a separate water meter.  
 
C. Multi-family dwelling shall mean a building or group of buildings located upon a lot or group 
of adjoining lots having common ownership served by common water meters, designed for 
occupancy by two (2) or more families such as duplexes, triplexes, multiplex apartments, 
condominiums, townhouses and trailer or mobile home parks.  
 
D. Commercial building shall mean a building or group of buildings upon a lot or group of 
adjoining lots, having common ownership designed for any commercial purpose other than 
multifamily dwellings. Any building or group of buildings where combined residence and business 
is practiced, where such business is advertised by a sign of any type on the premises and/or listed 
in the telephone directory as a business, shall be classified as commercial. Commercial building 
shall include hotel, motel, tourist courts, rooming houses or any establishment catering to transient 
residents.  
 
E.  PREMISES SHALL MEAN THE EXTERIOR OF: A STRUCTURE, OR GROUNDS, OR A 
SINGLE, CONTIGUOUS PARCEL OF REAL PROPERTY WHERE UTILITIES ARE 
DELIVERED AND USED. 
 
E.F. Reclaimed water shall mean effluent, other than effluent produced by the City's reverse 
osmosis plant, which has been treated to achieve a quality suitable for its intended use as prescribed 
by federal and state regulations. 
  
F.G. Special request recovered water shall mean recovered reclaimed water delivered directly 
from a recovery well for the exclusive use of a single user. 
  
50-2. Application for utility service; requested discontinuance of service. 
 
A.  All applications for utility service shall be made through the Office of the Management 
Services Director. The applicant shall furnish the following: name; spouse's name (if applicable);

the official street number assigned to the premises or the legal description of the property; previous 
address; a copy of the lease or rental agreement if applicant is not the property owner may be 
required and the address of which the monthly statement is to be mailed. The applicant may be 
required to show picture identification.  
B.  All applicants shall pay a fee of twenty-five dollars ($25.00) to open an account and are required 
to give a twenty-four-hour notice to have water service turned on. Where the request requires the 
service be performed outside normal working hours, weekends or holidays, an additional fee of 
twenty-seven THIRTY-FIVE dollars ($27.00$35.00) shall be charged. Normal working hours are 
defined as weekdays between the hours of 8:00 a.m. and 5:00 p.m. 
  
C.  Customers desiring to discontinue the use of water must give a twenty-four-hour notice thereof 
through the Office of the Management Services Director, or the charges for utilities will be 
continued until such notice is given. Any service call on weekends, holidays, or between the hours 
of 5:00 p.m. and 8:00 a.m. shall pay a fee of thirty-five dollars ($35.00). Customers desiring their 
water service turned off for the purpose of repairing their plumbing shall pay a fee of thirty-five 
dollars ($35.00) if the service call is on weekends, holidays or between the hours of 5:00 p.m. and 
8:00 a.m. During normal working hours this service will be performed at no charge.  
 
50-3. Security deposits. 
 
A. When satisfactory credit has not been established all utility customers shall place a deposit 
with the Management Services Director before being furnished utilities in accordance with the 
following minimums:  
 
Single-Family, Duplex and Triplex 
Residential Customers 
 
Account type  
Inside City  
Minimum Deposit  
Outside City  
Minimum Deposit  
Single Family Residential  
$120.00  
$168.00  
Duplex  
$240.00  
$336.00  
Triplex  
$360.00  
$504.00  
 
All Other Type-User Customers 
 
Account Type  
Inside City  
Minimum Deposit  
(Per Meter)  
Outside City  
Minimum Deposit  
(Per Meter)  
Multi-family  
$1,000.00  
$1,400.00  
Commercial  
400.00  
560.00  
Industrial  
2,500.00  
3,500.00  
Landscape  
300.00  
420.00  
 
The Management Services Director may require a security deposit equal to two (2) times the 
maximum monthly bill during the previous twelve (12) months in lieu of the minimum deposit 
listed above.

B. All residential account customers shall pay a deposit unless they have established a satisfactory 
payment history with the city or provide a recent (within the last 12 months) satisfactory letter of 
credit from another utility company. Upon default of payment for utility services by the account 
owner, the Management Services Director may require the placement of a security deposit, as 
defined above, before continuation or resumption of City Services. Upon default of payment for 
utility services by the account owner, the Management Services Director may require the 
placement of a security deposit as defined above, before continuation or resumption of city 
Services.  
 
C. Deposits which guarantee payment of utility bills shall be noninterest-bearing and shall be 
refunded to the consumer at the end of a twelve-month period, providing the consumer has not 
allowed the account to become delinquent during said twelve-month period or upon voluntary 
discontinuance DISCONNECTION of service. Any charges due at discontinuance 
DISCONNECTION of service shall be deducted from said security deposit before the refund is 
made.  
 
D. Residential customers receiving refuse collection and/or wastewater service who are without 
an active water account shall be required to place a security deposit with the Management Services 
Director equal to two (2) times the current monthly refuse collection bill. This deposit shall be 
required in addition to the deposit requirements outlined in paragraph A. of this section.  
 
50-4. Customer billing. 
 
A. Monthly statements shall be rendered by the Management Services Director to each utility 
customer, billing periods to normally consist of approximately thirty (30) days. Separate 
statements shall be rendered for each water meter based upon the service rendered thereby. Each 
statement shall also inform the customer of the consequences of nonpayment and the telephone 
numbers of appropriate personnel authorized to resolve billing disputes. Each statement shall 
contain the customer's account number; the reading date; the delinquent date; the present and 
previous meter reading; the consumption in thousand gallons; the amount of charges for water 
services; wastewater service; garbage and refuse removal service; new account fee or service call 
fee, if applicable; previous balance, if any; applicable taxes; and total amount due.  
 
B. First and/or final statements rendered for periods of less or more than thirty (30) days shall have 
the minimum monthly utility charges prorated daily. In addition to the prorated utility charges, the 
statement shall include a charge for each thousand gallons of water metered during said period 
plus applicable taxes.  
 
C. Statements rendered on properties during the course of construction or development shall be 
for water only plus applicable taxes; however, the builder or developer shall be responsible for the 
removal and disposal of all construction debris. Wastewater service charges and garbage and 
refuse collection charges shall be charged to the builder or developer following final inspection by 
the building inspection division.  
 
D. Should a billing error be found, whether in favor of the City or in favor of the customer, 
adjustments to prior bills will be allowed for a period of not more than twenty-four (24) months

from the date the error was first reported. Refunds to customers or additional charges due from 
customers will be non-interest bearing.  
 
E. SHOULD AN ERROR OCCUR IN THE READING OF THE METER, WHETHER 
TECHNICAL OR OTHERWISE, THE CITY WILL UTILIZE A REASONABLE METHOD TO 
ESTIMATE ACTUAL CONSUMPTION FOR BILLING PURPOSES.  
 
F.  Any property upon which utility services may have been furnished by the City, and which may 
not for any cause have been assessed for such use on the books of the City, shall be assessed for 
the use for which it is in arrears. Upon the failure of the payment of these charges, the supply of 
water shall be turned off, pending settlement.  
 
50-5. Payment of bills. 
 
50-5.1. A. All bills rendered for each billing period are due and payable by the due date printed on 
the statement. The due date shall be no less than twenty-four (24) calendar days after each billing 
period. A late fee of two (2) percent will be charged for any outstanding balance showing on the 
statement (excluding taxes) not paid by the due date. If the total of such bill is not paid by the due 
date, water service is subject to discontinuance pursuant to Code Section 50-6.  
 
50-5.2. B. When water is turned off because of a delinquent bill, or if the consumer necessitates a 
personal call by a utility services representative, an automated outbound call, or a scheduled 
disconnect order is generated because of the delinquent status of the account, whether or not 
service is turned off, a service fee of twenty dollars ($20.00) shall be charged. Water services shall 
not be continued or resumed until such delinquent bill and service fee has been collected in full. 
In addition, the delinquent customer shall MAY be required to place a new or additional security 
deposit as defined in section 50-3 above. Acceptable method of payment shall MAY be limited to 
cash, personal check with a valid guarantee card, money order, certified check, cashier's check or 
traveler's check.  
 
50-5.3. C. A customer's water service may be disconnected for nonpayment of a bill for utility 
service rendered to the customer at a previous location, provided such bill is not paid within 
twenty-one (21) days after the unpaid bill has been rendered to the customer at the new location.  
 
50-6. Discontinuance of service. 
 
A. Before any discontinuance of water service shall be made, other than specified in subsection 
B. below, the resident shall receive written notice of the reason for the discontinuance and be 
advised, also in writing, of the opportunity to contact customer service personnel to present any 
objections. If service is disconnected and subsequently reconnected, a thirty dollar ($30.00) 
reconnect fee may be applied to the account for all future occurrences of the account being 
disconnected for non-payment.  
 
B. In the case of unnecessary waste, fraudulent representation on the part of any water customer, 
or in an emergency, the City reserves the right to turn off water without notice until all charges 
have been paid in full and/or waste or emergency corrected.

50-7. - Right to enter premises. 
 
Employees of the City may enter upon the premises of any water customer at any reasonable time 
to examine the pipes and fixtures, the quantity of water used and the manner of its use. 
A. AS A CONDITION TO RECEIVE CITY WATER UTILITY SERVICES, AN AUTHORIZED 
CITY REPRESENTATIVE MAY ENTER UPON THE PREMISES OF ANY WATER UTILITY 
CUSTOMER AT ANY REASONABLE TIME TO: (i) INSPECT WATER PIPES, FIXTURES, 
AND OTHER RELATED WATER UTILITY FACILITIES; (ii) MEASURE WATER USAGE; 
(iii) OBSERVE THE MANNER OF WATER UTILITY USE; AND (iv) UNDERTAKE AND 
EXERCISE ALL APPROPRIATE AND NECESSARY ACTION AND MEASURES RELATED 
TO THE CUSTOMER’S WATER UTILITY ACCOUNT. 
 
B. UPON PRESENTATION OF OFFICIAL CITY IDENTIFICATION, THE CUSTOMER 
MUST PROVIDE THE CITY REPRESENTATIVE WITH ACCESS TO THE PREMISES TO: 
(i) READ WATER UTLITY METERS; (ii) CONNECT OR DISCONNECT SERVICE; AND (iii) 
INSPECT, MAINTAIN, REPLACE, OR OPERATE CITY-OWNED WATER AND 
WASTEWATER SYSTEM FACILITIES, INCLUDING, BUT NOT LIMITED TO, WATER 
METERS, FIRE HYDRANTS, WATER MAINS, AND PUBLIC SEWER LINES, AS 
DETERMINED NECESSARY BY THE CITY. 
 
C. IF ACCESS TO THE PREMISES IS DENIED, HINDERED, OR OTHERWISE 
OBSTRUCTED FOLLOWING PRESENTATION OF PROPER IDENTIFICATION BY AN 
AUTHORIZED CITY REPRESENTATIVE, THE CITY MANAGER OR CITY MANAGER’S 
DESIGNEE MAY SUSPEND OR TERMINATE WATER UTILITY SERVICE TO THE 
PREMISES. WRITTEN NOTICE OF INTENT TO SUSPEND OR TERMINATE WATER 
UTILITY SERVICE WILL BE PROVIDED TO THE PROPERTY OWNER OR OCCUPANT 
NOT LESS THAN 72  HOURS IN ADVANCE OF THE SUSPENSION OR TERMINATION 
OF CITY WATER UTILITY SERVICES. 
 
50-8. - Unauthorized use. 
 
A. A service charge of one hundred dollars ($100.00) plus charges for estimated consumption, 
according to the applicable consumption rate schedule, will be assessed to any customer for 
unauthorized use of water services for each occurrence. Unauthorized use shall mean the taking of 
service by (a) turning the service on without authority, or (b) by connecting directly into service 
or hydrant without a meter, or (c) willfully modifying the meter or service apparatus so as to cause 
loss or reduction in consumption registration. Such sum shall be charged against the premises, and 
the supply of water to such premises shall be withheld until such sum is paid. In addition, charges 
for damages and/or special services performed will be assessed to the customer. Charges will be 
based upon materials and/or labor. Such sum shall be charged against the premises, and the supply 
of water to such premises shall be withheld until such sum is paid. The provisions of this section 
shall not preclude the assessment of any criminal penalties authorized by this Code. 
 
50-8.1. Accessibility of water meter. B. Water meter boxes shall be installed and maintained such 
that the access cover is exposed and not lower than the finished grade. It shall be the responsibility 
of the consumer to ensure that access by employees of the City to the water meter is not obstructed

by landscape materials, vehicles or any other obstruction. In the event the consumer does not allow 
adequate access to the water meter box, ten (10) business days after proper written notification the 
City will remove the obstruction and charge a fee on the basis of time and materials. 
 
ARTICLE II. - METER INSTALLATIONS, SEWER CONNECTIONS 
 
50-9. - Water meter installation fee. 
 
50-9.1. Properties inside City limits to be connected to the municipal water or reclaimed water 
distribution system shall pay a fee for which the City will install a service line and meter box in 
accordance with the following schedule plus all applicable costs incurred by the City for concrete 
and asphalt repair and replacement in the public right-of-way required for installation: 
  
 Meter Size  
(In Inches)  
Inside  
City  
Outside  
City  
¾  
$1,819.00  
$2,547.00  
1  
1,847.00  
2,586.00  
1½  
1,942.00  
2,719.00  
2  
2,044.00  
2,862.00  
 
Installation of the above size meters outside the City limits shall be one and four-tenths (1.4) times 
the fee for installation inside the City limits.  
 
50-9.2. Properties to be connected to the municipal water or reclaimed water distribution system 
where the service line (from the water main to the property line) and meter box is installed by the 
subdivider or developer shall be charged a fee for the meter installation in accordance with the 
following schedule:  
 
 Meter Size  
(In Inches)  
Inside  
City  
Outside  
City  
5/8  
$180.00 
$252.00 
¾  
$419.00  
$587.00  
1  
447.00  
626.00  
1½  
542.00  
759.00  
2  
644.00  
902.00  
3 - Turbine  
2,186.00  
3,060.00  
3 - Compound  
3,405.00  
4,767.00  
3 - Turbine Fire Protection 
Meter  
3,462.00  
4,847.00  
4 - Turbine  
2,786.00  
3,900.00  
4 - Compound  
4,196.00  
5,874.00  
4 - Turbine Fire Protection 
Meter  
3,983.00  
5,576.00  
4 - Compound Fire Protection 
Meter  
7,347.00  
10,286.00

6 - Turbine  
4,387.00  
6,142.00  
6 - Compound  
6,433.00  
9,006.00  
6 - Turbine Fire Protection 
Meter  
5,180.00  
7,252.00  
6 - Compound Fire Protection 
Meter  
9,278.00  
12,989.00  
8 - Turbine  
6,380.00  
8,932.00  
8 - Compound  
9,113.00  
12,758.00  
8 - Turbine Fire Protection 
Meter  
6,046.00  
8,464.00  
8 - Compound Fire Protection 
Meter  
11,641.00  
16,297.00  
10 - Turbine  
9,953.00  
13,934.00  
10 - Turbine Fire Protection 
Meter  
7,846.00  
10,984.00  
10 
- 
Compound 
Fire 
Protection Meter  
16,713.00  
23,398.00  
12 - Turbine  
15,717.00  
22,004.00  
 
Installation of the above size meters outside the City limits shall be one and four-tenths (1.4) times 
the fee for installation inside the City limits.  
 
An additional charge of ninety-seven dollars ($97.00) per meter inside the City limits and one 
hundred thirty-five dollars and eighty cents ($135.80) per meter outside the City limits shall be 
made for installations requiring more than two (2) service calls. The charge shall be levied for each 
return trip necessary to complete the meter installation and shall be shown on the utility billing 
statement.  
 
Installation of the above size meters outside the City limits shall be one and four-tenths (1.4) times 
the fee for installation inside the City limits. 
 
50-9.3. All water meters larger than two (2) inches shall have the service line and meter box 
installed by the subdivider or developer using specifications approved by the City. The subdivider 
or developer will be responsible to pay the charges associated with the water meter and installation. 
 
50-9.4. All water meters shall remain the property of the City, and the City shall be responsible for 
maintenance of meters. 
 
50-10. - Backflow prevention device installation fee. 
 
A. Residential properties to be connected to the municipal water system which incorporate the use 
of reclaimed wastewater as a water conservation measure shall be charged a fee for installation of 
in accordance with the following schedule:

Inside City  
Outside City  
Water service lines up to 1 
inch  
$225.00  
$315.00  
 
Devices to be installed inside the City on service lines larger than one (1) inch will be installed on 
the basis of time inside the City on service lines larger than one (1) inch will be installed on the 
basis of time and materials plus twenty-five (25) percent. The deposit fee will be estimated by the 
Water Quality Program Manager and shall be required by the Management Services Director prior 
to installation, with the balance due upon completion of the installation. Installation of devices 
outside the City on service lines larger than one (1) inch shall be 1.4 times the fee for installation 
inside the City limits. 
 
B. An additional charge of fifty dollars ($50.00) per device inside the City limits and seventy 
dollars ($70.00) per device outside the City limits shall be made for installations requiring more 
than two (2) service calls, or for testing the backflow prevention device after relocation of a hydrant 
meter. The charge shall be levied for each return trip necessary to complete the installation of the 
device. 
 
C. All backflow prevention devices installed under this program shall remain the property of the 
City, and the City shall be responsible for testing and maintenance of the devices. 
 
ARTICLE III. - UTILITY RATES AND REFUSE REMOVAL COLLECTION 
SCHEDULE 
 
50-11. - Water rates. 
 
A. The following rates shall apply to all individually metered water services:  
 
 Meter Size  
(in inches)  
Monthly Base Charge  
Inside City  
Outside City  
⅝  
$9.72 11.18 
$13.61 15.65 
¾  
11.10 12.77 
15.54 17.88 
1  
14.17 16.30 
19.84 22.82 
1½  
22.30 25.65 
31.22 35.91 
2  
31.40 36.11 
43.96 50.56 
3  
66.19 76.12 
92.67 106.57 
4  
93.38 107.39 
130.74 150.35 
6  
177.32 203.92 
248.25 285.49 
8  
268.65 308.95 
376.11 432.53 
10  
457.73 526.39 
640.83 736.95 
12  
646.83 743.85 
905.56 1041.40 
 
B. In addition to the monthly base charge, all water metered shall be charged at the following rates 
by class per one thousand (1,000) gallons, plus the applicable proportionate part of any taxes or 
any governmental impositions, which are assessed on water sales:

Year-Round  
Single-Family  
 
 Inside  
City  
Outside  
City  
First 10,000 gallons  
$1.66 1.91  
$2.33 2.67 
Next 10,000 gallons  
2.15 2.47 
3.01 3.46 
Next 40,000 gallons  
2.73 3.14 
3.83 4.40 
Over 60,000 gallons  
3.39 3.90 
4.75 5.46 
 
 
Year-Round  
Multi-Family  
 
 Inside  
City  
Outside  
City  
First 10,000 gallons  
$0.91 1.05  
$1.28 1.47 
Next 10,000 gallons  
1.13 1.30 
1.59 1.82 
Next 20,000 gallons  
1.55 1.78 
2.17 2.50 
 Over 40,000 gallons  
2.31 2.66 
3.24 3.72 
 
 
Year-Round  
Industrial  
 
 Inside  
City  
Outside  
City  
All Usage  
$2.37 2.73  
$3.32 3.82 
 
 
Year-Round  
Landscape  
 
 Inside  
City  
Outside  
City  
All Usage  
$3.08 3.54  
$4.32 4.96 
 
 
Year-Round  
All Other Non-Residential  
 
Inside  
City  
Outside  
City  
All Usage  
$2.37 2.73  
$3.32 3.82 
 
50-11.1. - Reclaimed water service rates. 
 
The following rates per one thousand (1,000) gallons shall apply to all individually metered 
reclaimed water services:

Year-Round Rate  
 
Inside  
City  
Outside  
City  
Reclaimed water  
$0.80 0.94  
$1.13 1.32  
 
50-12. - Wastewater service rates. 
 
A. The following wastewater service rates shall apply to all dwelling and commercial units where 
the property is connected to a City sewer main and the water account is active, unless the unit is 
outside the City limits and not connected to a City sewer main. In the event the active water account 
is for the sole purpose of providing fire flow, lawn, landscaping or other irrigation and sprinkling 
or other use approved by the City Engineer not requiring a sewer connection, the following service 
rates shall not apply.  
  
 Type of Service  
Water Metered  
Inside City  Outside City  
Single-Family Dwelling Unit  
Not Applicable  
$27.65 
31.80 
$44.24 50.88 
Multi-Family Dwelling Unit  
Not Applicable  
12.92 14.86 20.68 23.78 
Non-Residential:  
Commercial, Commercial Processing 
& Manufacturing, Medical Institutions, 
Educational Institutions, and Large 
Volume Industrial  
Monthly Base Charge  
9.58 11.02 
15.33 17.63 
Per 1,000 gallons  
4.37 5.03 
7.00 8.05 
 
B. Should a customer pay applicable wastewater service rates in accordance with [subsection] 50-
12.A., but the customer is not physically connected to City wastewater service, the customer may 
request a credit of paid-to-date wastewater fees be applied to any system development fees due, to 
establish an active City wastewater service connection. The customer account must be active and 
in good standing for the credit to be calculated and applied, and only those fees paid by the current 
customer will be available as a credit. 
 
C. In the event there is a privately owned City approved sewer meter installed for commercial and 
industrial users, the wastewater metered volumes will be charged at the rates listed below. The 
installation costs of the sewer meter shall be borne by the customer and the meter placement shall 
allow access for reading BY THE CITY AND SATISFY CITY STANDARDS. 
 
The meter shall be calibrated annually City-required standards with a testing certification provided 
to the City. At any time should the meter begin to malfunction causing inaccurate reads, the sewer 
account owner shall correct the issue and provide a new testing certification to the City. Should 
the issue not be resolved within sixty (60) days, the customer's sewer charges will revert back to 
the water metered rates listed in [subsection] 50-12.A. until the meter is repaired. IF METERED 
QUANTITY AMOUNTS ARE NOT AVAILABLE, THE CITY MAY USE ESTIMATED 
VOLUMES TO DETERMINE BILLING AMOUNTS.

Type of Service  
Inside City  
Outside City  
Approved Non-Residential commercial or 
industrial wastewater meter:  
 
 
  Monthly base charge  
$9.58 11.02 
$15.33 17.63 
 Per 1,000 gallons  
4.37 5.03 
7.00 8.05 
 
50-13. - Wastewater pretreatment program cost recovery. 
 
A. In order to provide for recovery of City costs associated with the City of Chandler wastewater 
pretreatment program, the following fee schedule is established: 
 
Industrial User permit application and renewal .....$480.00 
 
Monthly metered water charge, per 1,000 gallons .....$0.183 
 
Excess pollutant processing charge: 
 
Per excess lb. BOD* .....0.415 
 
Per excess lb. TSS** .....0.083 
 
Per excess lb. Ammonia .....0.487 
 
*BOD: Biochemical oxygen demand 
 
**TSS: Total Suspended solids 
 
The above fees shall be separate from all other fees chargeable by the City and apply to Industrial 
Users required to be permitted under the procedures contained in the City's approved Pretreatment 
Program. Industrial Users that certify no discharging of any process and/or process related 
wastewater regulated under Federal Pretreatment Categorical Standards shall be exempt from the 
monthly metered water charge in this section. The monthly metered water charge is measured at 
the Industrial User's water meter(s) or at the metered combined sewer outfall if approved by the 
City. These fees relate solely to the pretreatment program requirements and are structured to 
reimburse the following: 
 
1. Costs of setting up and operating the City's wastewater pretreatment program; 
 
2. Costs of monitoring, inspection and surveillance procedures; 
 
3. Costs of reviewing accidental discharge procedures and construction; 
 
4. Costs associated with processing permit applications and issuing permits; 
 
5. Costs associated with filing appeals;

6. Costs incurred by City for consistent removal of pollutants otherwise subject to Federal 
pretreatment standards; 
 
7. Other costs deemed necessary to carry out the requirements of the pretreatment program. 
 
Fees shall be reviewed annually each January by the Director of the Public Works and Utilities 
Department to assure they are equitable and sufficient to recover City costs associated with the 
program as defined above. 
 
B. If any provision, paragraph, word or section of this ordinance is invalidated by any court of 
competent jurisdiction, the remaining provisions, paragraphs, words or sections shall not be 
affected and shall continue in full force and effect. 
 
C. All other ordinances and parts of other ordinances inconsistent or conflicting with any part of 
this ordinance are hereby repealed to the extent of such inconsistency of conflict. 
 
50-14. - [Reserved.] 
 
50-15. - Fee for basic solid waste services. 
 
A. Basic solid waste services. A monthly disposal fee shall apply to all covered residences 
receiving basic solid waste services as set forth in Chapter 44 of this Code, and shall be set forth 
by City Council resolution. The City will bill the monthly disposal fee on the water account serving 
each covered residence. When the owner or occupant of a covered residence does not have an 
active water account to bill, a utility billing account will be established. A security deposit, as 
specified in section 50-3, shall be required from owners or occupants of covered residences 
without an active water account. An additional fee shall be applied to all covered residences 
utilizing alley-collection as set forth in Chapter 44 of this Code, and shall be set forth by City 
Council resolution. 
 
B. Unoccupied residences. Covered residences under construction, not occupied, with the water 
account in the name of the contractor, will not be assessed the monthly disposal fee. 
 
C. Common water account. When covered residences share a common water account, the 
aggregate of all of the monthly disposal fees applicable to each covered residence specified in this 
section will be charged to the common water account. 
 
50-16. - Solid waste fees. 
 
All solid waste fees referenced in Chapter 44 of this Code, shall be set forth by City Council 
resolution. Any miscellaneous solid waste fees may be billed with the monthly disposal fee when 
charged to a covered residence. 
 
50-17. - [Reserved.]

50-18. - Water meter testing fee. 
 
50-18.1 When a customer requests an accuracy test be conducted on a water meter, a fee shall be 
charged in accordance with the following schedule:  
 
 Meter Size  
(in inches)  
 
2-inch or smaller  
$35.00  
3-inch or larger  
Actual cost of materials and labor, including 
administrative costs  
 
50-18.2. All tests shall conform with requirements set forth by the American Water Works 
Association. 
 
50-18.3. If the meter's performance is found to be outside the acceptable standard as set forth by 
the American Water Works Association, the test fee shall be waived. 
 
50-19. - Construction water fees. 
 
50-19.1. When requesting a hydrant meter for construction water, customers shall deposit the sum 
of one thousand four hundred fifty dollars ($1,450.00) with the City AN AMOUNT SET FORTH 
IN THE CITY-WIDE FEE SCHEDULE ADOPTED BY THE CITY COUNCIL for the hydrant 
meter, fittings, and required backflow device. The deposit, less charges for any repair, replacement, 
labor or balance due, shall be refunded upon termination of the customer's use of the hydrant meter 
Charges for any repair, replacement, and labor may be direct charged to the customer. 
 
50-19.2. The customer shall pay a monthly water base charge in the amount of eighty-one dollars 
and thirty-four cents ($81.34) for all hydrant meters. 
 
50-19.3. In addition to the monthly water base charge, the customer shall pay for all water metered 
at the rates set forth in section 50-11 of this chapter. 
 
50-19.4. The customer shall pay a fee of forty-six dollars ($46.00) for each requested hydrant meter 
installation, repair, or relocation.