Strategic Framework Action Plan Presentation

Strategic Framework
Executive Action Plan 
2026-2027
City Council Work Session
Feb. 26, 2026

Vision and Brand
Our Vision:
We are a world class city that provides an 
exceptional quality of life.
Our Brand:
A safe, diverse, equitable and inclusive 
community that connects people, chooses 
innovation and inspires excellence.

Future Focus
• Planning and wise investments position Chandler for the future. 
• City Council’s focus areas provide the strategic planning 
framework of priorities that guide the city’s decision making. 
• Each focus area highlights ways we are focused on the future.

Community Safety: Focus Area
Ensuring community safety through: 
•
Community-based policing and engagement through a presence in 
neighborhoods and schools.
•
The care provided by a municipal ambulance service and accredited 
paramedic training program.
•
The enhanced capabilities for crime prevention and investigation enabled 
by the development of a Police Forensic Sciences facility.
•
Technology that advances community safety and efficiency of public 
safety resources.
•
The attraction and retention of the next generation of our public safety 
workforce.

Community Safety: Action Plan
1)
Create a faith-based police advisory board.
2)
Publish the Community-based Risk Reduction Strategic Plan.
3)
Continue the School Education Engagement program in elementary and 
middle schools.
4)
Complete the design of the Police Forensic Sciences facility and train staff 
to perform enhanced services.
5)
Expand the police department’s Real Time Operations Center software.
6)
Explore the Drone for First Responder Program for citywide 
implementation.
7)
Expand the pipeline of prospective police talent through the police aide 
and cadet programs.

Community Safety: Action Plan
8)
Write policies and procedures for ambulance operations and incorporate emergency medical 
technician curriculum into training for the incumbent workforce.
9)
Approve mutual and automatic aid agreements for ambulance service with other cities.
10) Recruit and hire staff to support the ambulance program.
11) Implement an asset management program to produce emergency medical supply distribution 
efficiencies.
12) Explore recruitment and retention strategies for specialized members of the fire department 
workforce.
13) Develop videos that educate the community on protective orders for domestic violence victims 
and provide virtual hearings in partnership with domestic violence shelters.
14) Provide an online reservation process to see a judge.
15) Provide court externships and high school volunteer hours.

Connectivity: Focus Area
Forward-thinking transportation and technology networks with:
•
Safe, attractive and well-maintained roadways, bike paths and 
transportation infrastructure.
•
Integrated micro-transit services and other forms of mobility that 
connect people with local destinations.
•
Advanced fiber and wireless technology networks that connect people 
and businesses.
•
Investments in transportation infrastructure that supports commerce 
and the viability of neighborhoods.
•
Resident input and communication that follows best practices and 
promotes awareness of upcoming roadway projects and neighborhood 
improvements.

Connectivity: Action Plan
1)
Continued investment in roadway maintenance. 
2)
Integrate trails and an analysis of sidewalk gaps into the city’s 
transportation master plan for possible retrofitting. 
3)
Incorporate public transportation service for key areas of Chandler. 
4)
Analyze micro-transit needs and gaps in service areas. 
5)
Complete the Fiber Master Plan. 
6)
Seek regional participation for funding of the city’s transportation 
projects. 
7)
Improve and streamline communications for the public to promote 
awareness of construction projects on city streets.

Economic Vitality: Focus Area
Strategic economic development through:
• A future focus that preserves employment areas for business expansion and quality job creation.
• Proactive public infrastructure investments that lower development costs for desired infill and 
economic development with long-term returns for the city.
• Promoting Chandler’s favorable ecosystem and business environment to attract financial 
partnerships and capital investments that further the city’s economic development goals.
• A modern airport that supports business aviation and job creation through airpark area employment.
• Workforce development partnerships with higher education, trades and industries that keep 
Chandler’s next generation of talent locally.
• Streamlined development processes that create a reputation for excellence trusted by private sector 
developers and businesses.
• Attraction of targeted industries and unique retail destinations.
• Downtown development that promotes the city’s cultural heritage, economic vitality, safety and 
walkability.

Economic Vitality: Action Plan
1)
Update the integrated utilities master plan for proactive investment in utility infrastructure. 
2)
Seek voter renewal of the Arizona Public Service Franchise Agreement. 
3)
Engage regional and state utility providers to ensure the generation and distribution needs are 
being prioritized to support the attraction of technology industries. 
4)
Perform federal and state advocacy to protect water and power resources as well as local control 
for development decisions. 
5)
Conduct an airport runway extension impact study. 
6)
Continue strategic employment development through the preservation of land for target industry 
clusters. 
7)
Deepen existing partnerships with Arizona State University, University of Arizona, East Valley 
Institute of Technology and Chandler Unified School District. 
8)
Produce communications to support workforce development initiatives.

Economic Vitality: Action Plan
9)
Perform an annual review of code updates that allow for administrative approvals and seek 
consistent policy direction for implementation.
10) Actively participate in the International Council of Shopping Centers.
11) Continue development of the Washington Street Alignment focusing on neighborhood 
preservation to the east, adaptive reuse development to the west and pedestrian connectivity 
tying downtown to the Southside Village Neighborhood.
12) Educate and encourage development options updated in the Downtown Region Area Plan via a 
Downtown Summit.
13) Complete the wayfinding phase two project to encourage walkability, placemaking and 
identifying parking options within downtown.
14) Continue alleyway improvements to increase safety, pedestrian accessibility and 
beautification.

Neighborhoods: Focus Area
Unique and vibrant communities with:
• Destinations for people to live with an emphasis on diverse housing products for home 
ownership.
• Designated housing corridors for infill and redevelopment projects that create housing, 
employment and retail uses.
• Land trusts that create affordable, high-quality workforce housing options for students, 
teachers and young professionals.
• Projects that promote reinvestment in traditional neighborhoods through infrastructure and 
park maintenance that support cleanliness and community pride.
• Innovative neighborhood engagement programs and partnerships with Chandler schools to 
develop investments and enhance neighborhoods.
• Advocacy that seeks to protect neighborhoods from state legislative impacts and commercial 
blight.

Neighborhoods: Action Plan
1)
Create model plans for the types of housing Chandler needs.
2)
Complete the Comprehensive Housing Plan.
3)
Designate housing zones and identify how housing and mixed-use 
developments fit in employment areas.
4)
Form a Chandler land trust entity under the Chandler Housing and 
Community Services Corporation and identify related resource needs.
5)
Determine necessary code changes to allow housing on religious institution 
lands.

Neighborhoods: Action Plan
6)
Align the city’s infrastructure capital project planning with land use planning.
7)
Create a process to align neighborhood updates with stakeholder feedback 
and capital project enhancements.
8)
Work with school districts to create redevelopment plans for former school 
sites.
9)
Include neighborhood preservation code adjustments in future versions of 
code updates.

Quality of Life: Focus Area
Providing an exceptional quality of life through:
•
Parks, walkable spaces and recreational amenities that cater to community 
needs.
•
Recreational and social spaces that enable people to converse and connect 
in the community.
•
Partnerships and streamlined permit processes that bolster special events 
managed by community members.
•
Activities and programs that capitalize on Chandler’s culture, unique history, 
educational excellence and captivating artistic and musical talent.
•
A community and municipal organization that showcases its cultural 
heritage and values connection and impact.

Quality of Life: Action Plan
1)
Complete Dr. A. J. Chandler Park Phase I.
2)
Continue Park and Sports Field Refresh Programs in support of the Parks 
Strategic Master Plan and development of Mesquite Groves Park.
3)
Complete the Recreation and Library Strategic Plan, Museum Strategic 
Plan and the Arts and Culture Strategic Plan.
4)
Pursue partnerships that develop recreation and wellness programming 
throughout Chandler and activate downtown spaces in A.J. Chandler Park.
5)
Commence Phase I of improvements and program enhancements at 
Tumbleweed Ranch as a recreational and interpretive history amenity.
6)
Engage neighborhoods through Chandler’s Discovery Library.
7)
Reinvigorate the Community Garden.

Quality of Life: Action Plan
8)
Integrate sustainable landscaping and urban forestry strategies to 
create shaded walkways.
9)
Streamline the special events process to encourage third party events.
10) Implement and educate community members on the electronic 
approval process to reduce paperwork.
11) Conduct a “How to Host an Event in Chandler” educational seminar for 
small, first-time event producers.
12) Encourage third party producers to bring in new events focusing on 
underserved populations and events. 
13) Expand visual and performing arts offerings in the community through 
partnerships with private, nonprofit and educational organizations.

Quality of Life: Action Plan
14) Create programming that reflects the community’s demographics.
15) Expand access to city programs and services by identifying and 
removing barriers to participation and then engage diverse populations 
through targeted outreach.
16) Advance digital access and inclusive communication through initiatives 
like the Instant Language Assistance Program, which provides real-time 
translation at key service points to support non-English speaking 
residents and those facing communication barriers.

Sustainability and Technology: Focus Area
Embrace sustainable and technology advancements through:
• Investments in the city’s water resources and utility infrastructure.
• Advocacy with energy and technology providers to enhance reliability and 
service capacity in Chandler.
• A sustainable building program for private sector development that produces 
energy efficiency and cost savings for infill and redevelopment. 
• Advanced technology and artificial intelligence use that streamlines internal 
processes, ensures cybersecurity and promotes service delivery.
• Partnerships with energy providers to help residents access solutions that 
improve energy efficiency and lower costs of services.
• Urban forestry and green space assets that enhance livability while 
respecting the desert environment and preserving water resources.

Sustainability and Technology: Action Plan
1)
Participate in the Bartlett Dam Project to enhance the region’s water 
reservoir capacity. 
2)
Continue to provide incentives that support the removal of turf and 
conversion of turf to xeriscape landscapes. 
3)
Continue water pressure optimization and infrastructure improvements to 
reduce water loss.
4)
Partner with APS and SRP to understand the resiliency, reliability and 
redundancy of the grid as well as to develop an action plan to support it. 
5)
Research current building codes to make recommendations for future 
resolutions. 
6)
Develop sustainability standards for infrastructure.

Sustainability and Technology: Action Plan
7)
Establish a citywide Artificial Intelligence Policy.
8)
Deliver an artificial intelligence pilot customer service experience and use 
artificial intelligence for data driven decisions.
9)
Continue the preventative maintenance of building systems as identified 
through facility condition assessments.
10) Continue monitoring energy usage through energy audits and make 
system adjustments to lower electricity usage.
11) Complete facility condition assessments and update the capital 
replacement plan.

Next Steps:
• Implement Action Plan for 
2026-2027
• Track outcomes and report 
progress to Council
Comments and 
Questions?