Attachment A - RTOC Summary Jan. - Sept. 2024

City of Phoenix — Public Safety and Justice Subcommittee (2024-10-23)

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Cactus Park and Desert Horizon Real Time Operations Center Summary 
January – September 2024 
Patrol-Based Operations 
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Call response support:
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Assisted 56 major scenes,
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Initiated 738 priority one calls for service,
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Recovered 103 firearms; and
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727 subjects detained.
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Firearm-related crime detection and response:
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Analyzed 64,923 Firefly gunshot activations,
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Initiated 1,707 gunshot activation calls for service, and
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349 bullet casing scenes identified.
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Collision investigation support:
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178 collision investigations with evidence.
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Identification and recovery of stolen vehicles:
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111 License Plate Reader initiations,
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212 stolen vehicles recovered; and
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83 recoveries with suspect/s detained.
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RTOC served as backup dispatch operations during CrowdStrike outage.
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Assists patrol by averaging five intel checks per day.
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Assists patrol with neighboring RTOCs to obtain video and other evidence from
partner agencies.
Crime Suppression Operations 
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RTOC support of numerous citywide and precinct-based crime suppression
operations to include:
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Operation Summer Shield,
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Operation Full Court Press,
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Summer Youth Program,
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Light rail/bus stop enforcement; and
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Precinct crime suppression plans.
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Supported enforcement operations with the:
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Neighborhood Enforcement Team,
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Community Action Team,
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Bike Squad,
ATTACHMENT A

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Human Exploitation and Trafficking Unit,
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Drug Enforcement Bureau,
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Gang Unit,
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Transit Unit; and
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Parks and Recreation Department.
Investigative Assistance 
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Supported 137 investigative requests for the Violent Crime Bureau.
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Supports the Crime Gun Investigation Unit through the newly created Casing Recall
Program.
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Regularly supports Internet Crimes Against Children Joint Task Force operations.
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Assists the Department of Public Safety (DPS) with collision evidence and fatal
investigations captured by RTOC technology:
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Six cases of evidence sharing with DPS.
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Assists Violent Crimes Bureau with intelligence research.