Attachment B - Public Survey Results.pdf

City of Phoenix — Transportation, Infrastructure, and Planning Subcommittee (2024-10-16)

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Attachment B  
Public Survey Results 
Survey Responses: 224  
Dates Available: Between April 1, 2024 and July 25, 2024 
101
123
0
20
40
60
80
100
120
140
Total
Have you used the Shared Micromobility Program in Phoenix?
Yes
No
6
37
53
63
65
0
10
20
30
40
50
60
70
Total
If all four vehicles were available to ride, which would you choose?
Adaptive vehicle
Traditional bicycle
I would not ride any micromobility vehicle.
Electric scooter
Electric bike

10
14
43
45
45
55
55
59
89
104
0
20
40
60
80
100
120
School
Health or medical appointments
Sporting event
Visiting friends or family
Work
I would not ride any micromobility vehicle for any
purpose.
Shopping or errands
Nightlife
For fun
Restaurants
What destinations are you most interested in visiting while using 
shared micromobility?

1
1
2
3
4
13
20
23
24
25
28
30
32
63
73
89
0
10
20
30
40
50
60
70
80
90
100
I have a disability that prevents me from riding a shared
micromobility vehicle.
I am too young to rent a shared micromobility vehicle.
I do not own a smart phone.
I do not have a valid driver’s license.
I do not have a credit or debit card.
I do not want to share data.
I do not like shared micromobility vehicles.
I have not had a reason to use micromobility.
The shared micromobility vehicles are not available when I
need them.
I am not interested in using shared micromobility.
I use my own personal micromobility vehicle.
Nothing has stopped me from riding shared micromobility.
The cost is too high.
The micromobility vehicles do not go where I need to go.
I do not feel safe riding micromobility vehicles.
I do not have shared micromobility vehicles in my
neighborhood.
What has stopped you from riding shared micromobility vehicles?

69%
6%
25%
Would you like to see the Phoenix Shared 
Micromobility Program expand into the expansion 
study area?
Yes, I would like to see it expand into the expansion study area.
Yes, but only in certain portions of the expansion study area. Please share where you
think it should expand.
No, the program boundaries should not expand.

60%
40%
Would you like to see e-scooters and e-bikes accessible on 
sidewalks outside of downtown?
Yes, e-scooters and e-bikes should be
accessible on sidewalks outside of
downtown.
No, e-scooters and e-bikes should not be
accessible on sidewalks anywhere in
Phoenix.
63%
11%
26%
Would you like the program to permanently operate on a 24/7 
schedule?
Yes, the program should operate 24/7.
Yes, the program should operate 24/7,
but only in Downtown Phoenix.
No, the program should not operate
between 12 a.m. and 5 a.m.