Attachment A - Title VI Plan Summary of Changes

City of Phoenix — Formal (2024-09-18)

View PDF Meeting page

Extracted text (via pymupdf) 4121 characters
Attachment A 
2024-2027 Title VI Plan Update – Summary of Changes 
 
FTA Circular 4702.1B (Title VI Requirements and Guidelines for Federal Transit Administration Recipients) 
requires that the plans, policies, and items listed in the table below be included in each federal-funding 
recipient’s Title VI Plan and updated as necessary every three years.  
 
Plan/Policy/Item 
2024 Plan Update 
Title VI Notice to the Public 
No Update Necessary 
Title VI Compliant Policy and Procedures 
No Update Necessary 
List of Title VI Investigations, Complaints and Lawsuits 
Updated 
Inclusive Public Participation Plan 
No Update Necessary 
Language Assistance Plan 
Updated 
Demographic Data 
Updated 
System-Wide Service Standards and Policies 
Updated 
Monitoring Transit Services 
Updated 
Major Service Change and Equity Policy 
No Update Necessary 
Fare Equity Policy 
No Update Necessary 
Service and/or Fare Change Analysis 
Updated 
Table Depicting the Non-Elected Planning Boards, Advisory Councils, or 
Committee Membership 
Updated 
Minutes for the Governing Body Approval of the Title VI Program Update 
To Be Updated upon 
Council Approval 
  
The Public Transit Department (PTD) has reviewed this list of elements for triennial Title VI Plan updates 
necessary to comply with current FTA requirements. Below is a summary of PTD’s analysis for each plan, 
policy, and item: 
• 
Title VI Notice to the Public: The notice was determined to fully comply with FTA guidance. No 
update is necessary.  
• 
Title VI Compliant Policy and Procedures: The complaint policy and procedures were revised in 
2021 to address comments received from the FTA during a routine triennial review, including 
updates for streetcar service complaints. It was determined that they do not presently require 
further updates. 
• 
List of Title VI Investigations, Complaints, and Lawsuits: This list of Title VI complaints filed in 
the last three years was reviewed and updated. 
• 
Inclusive Public Participation Plan: The plan was revised in 2021 to reflect current 
methodologies for reaching and communicating with the public and stakeholders. Upon review, 
it was determined that updates are not needed. 
• 
Language Assistance Plan: With regard to the population in our region that is considered 
“Limited English Proficient” (LEP), the plan was updated to reflect the demographic data on the 
languages spoken and the population size that speaks English less than “very well.” There are 12 
languages and language groups (representing more than 50 different languages) that meet FTA’s 
definition of an LEP population. The City of Phoenix’s website has the ability to translate content

Attachment A 
2024-2027 Title VI Plan Update – Summary of Changes 
 
into 243 languages. The Spanish-speaking population remains the main LEP population and the 
one for which vital documents are translated. 
• 
Demographic Data: The data was updated with information from the latest American 
Community Survey. 
• 
System-Wide Service Standards and Policies: The standards and policies were revised in 2021 
to add streetcar service and include a vehicle load factor for off-peak service per FTA’s guidance. 
These items were determined in need of current updates for on-time performance. 
• 
Monitoring Transit Services: These services were reviewed and updated to include service to 
the new Thelda Williams Transit Center (Metrocenter). 
• 
Fare Equity Policy: The policy was updated in 2021. In reviewing of that policy, no present 
updates are required. 
• 
Service and/or Fare Change Analysis: A Title VI analysis was performed for all proposed service 
changes that are considered “major” and for all proposed fare changes since 2021. This analysis 
has been updated regarding those changes. 
• 
Table Depicting the Non-Elected Planning Boards, Advisory Councils, or Committee 
Membership: This table has been updated to reflect the current members of the boards and 
management committees. 
• 
Minutes for the Governing Body Approval of the Title VI Program Update: These minutes will 
be updated upon Council approval of the new Title VI Plan.