CURRENT A2236 INFORMATION SECURITY (PDF).PDF
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MARICOPA COUNTY INTERNAL POLICY Policy Title: Policy Number: A2236 INFORMATION TECHNOLOGY SECURITY Current Adoption 12-10-2014 Date: Board Agenda Approved by: Number: C-49-15-026-6-00 BOARD OF SUPERVISORS Original Adoption 12-10-2014 Date: I. PURPOSE To protect the security of Confidential Information from Breach, unauthorized alteration or access. II. APPLICATION This Policy applies to County Covered Components as defined in Policy A2233. III. DEFINITIONS A. Appointing Authority: An elected official, the single administrative or executive head of a Department/Special District, or the designated representative authorized to act in this capacity. B. Business Associate Agreement: A formal, contractual agreement between two entities doing business involving PHI. C. Breach: Impermissible acquisition, access, use or disclosure of PHI that compromises the security or privacy of the PHI. A breach is presumed unless the Covered Component or Business Associate (defined in Policy A2241), as applicable, demonstrates that there is a low probability that the PHI has been compromised based on a risk assessment of the factors set forth in 45 C.F.R. § 164.402(2). D. Chief Information Security Officer (or Information Security Officer): The individual appointed by the Chief Information Officer to serve as the Security Officer as required by HIPAA regulations (see 45 C.F.R. §164.308(a) (2)). E. Confidential Information (CI): Confidential and sensitive data that are protected by federal and/or state legislation (e.g., credit card numbers, social security numbers, PHI (defined below), username and password combinations, etc.). Policy Title: Policy Number: A2236 INFORMATION TECHNOLOGY SECURITY Current Adoption Date: 12-10-2014 F. Confidential System: Any information System, application, function and/or dataset that contains, creates, accesses, transmits or receives CI. All PHI- containing Systems are considered Confidential Systems. G. Covered Component: A Department or division of a Department that is (1) a health plan or (2) a health care provider who electronically transmits any Protected Health Information (PHI). H. System: Any electronic computing or communications device or the applications running thereon which can create, access, transmit or receive data. Systems are typically connected to digital networks. I. Protected Health Information (PHI): Individually Identifiable Health Information (IIHI) is any information, whether oral or recorded in any form or medium, that is created or received by a health care provider, health plan, public health authority, employer, life insurer, school or university, or health care clearinghouse, which identifies an individual or with respect to which there is a reasonable basis to believe the information can be used to identify the individual, and that: 1) relates to the past, present, or future physical or mental health or condition of an individual; 2) the provision of health care to an individual; or 3) the past, present, or future payment for the provision of health care to an individual. Protected Health Information refers to IIHI that is transmitted by electronic media, maintained in electronic media or transmitted or maintained in any other form or medium. However, PHI excludes education records covered by the Family Educational Rights and Privacy Act, records described in 20 U.S.C. §1232g(a)(4)(B)(iv), as well as employment records held by a covered entity in its role as employer. J. System Administrator: The technical custodian of a Confidential System. This individual provides the technology and processes to implement the decisions of the System Owner. In some circumstances, e.g., small systems, the System Administrator and the System Owner may be the same person. System Administrators are responsible for the technical operation, maintenance and monitoring of the Confidential System. These duties include implementation of technical, physical and administrative safeguards. K. Security Incident: A security incident is the act of violating an explicit or implied security policy or control. These include but are not limited to: 1. The attempted or successful unauthorized access, use, disclosure, modification or destruction of Confidential Information or interference with a Confidential System or its data 2. Unwanted disruption or denial of service to a Confidential System 3. Changes to Confidential System hardware, firmware, or software characteristics without the owner's knowledge, instruction, or consent. Page 2 of 6 Policy Title: Policy Number: A2236 INFORMATION TECHNOLOGY SECURITY Current Adoption Date: 12-10-2014 L. System Owner: The individual or Appointing Authority who has final responsibility for Confidential Systems. In some complex Confidential Systems, the functional responsibility for the Confidential System and the responsibility for one or more applications or database may lie with more than one individual. The System Owner usually delegates responsibility for the technical management of a Confidential System to a System Administrator for implementation of technical, physical and administrative safeguards. IV. POLICY A. Risk Analysis 1. Each department will conduct a Risk Analysis to document the potential risks and vulnerabilities to the confidentiality, integrity and availability of CI held by the department as well as an estimation of the security measures sufficient to reduce the risks and vulnerabilities to a reasonable and appropriate level. Risk Analysis involves determining what requires protection, what it should be protected from and how to protect it. Each department will conduct a HIPAA Risk Analysis specific to the potential risks and vulnerabilities of PHI. a. This Risk Analysis will take place annually and whenever there are significant changes to Confidential Systems, business operations, or locations of operations. b. Each department will create, execute and maintain a Risk Analysis procedure. c. Decisions regarding access to Confidential Systems and responsibility for Risk Analysis rest with the System Owner and the Appointing Authority. B. Risk Management 1. System Identification a. Confidential Systems, including databases, spreadsheets, and other data storage applications, will be tracked and documented in a countywide database. b. Systems will be identified as having CI and PHI specifically. Page 3 of 6 Policy Title: Policy Number: A2236 INFORMATION TECHNOLOGY SECURITY Current Adoption Date: 12-10-2014 c. Records containing CI must be stored securely. For example, CI may be stored on a server or on a shared network storage device in an access controlled area. d. Systems will be prioritized for data backup, disaster recovery and/or emergency operations plans (See §IV.C.7 of Policy A2237, Security and Privacy Breaches, Incidents and Emergencies). C. HIPAA Controls Evaluation Policies and procedures related to the security of CI will undergo evaluations for HIPAA compliance regularly and in response to environmental or operational changes that could affect the security of CI. D. Non-Compliance Sanctions 1. Employees who fail to comply with County security policies and department procedures may face discipline up to and including termination. Appointing Authorities are responsible for determining and enforcing appropriate discipline for security violations. a. In addition to internal disciplinary measures, individuals found in violation of this Policy may be subject to criminal prosecution, civil liability, or both. b. Non-employees (Business Associates, contractors, volunteers, interns, etc.) may be subject to discipline and/or remedial steps, as determined by the Appointing Authority, to address failures to comply with County security policies and procedures and/or terms of applicable agreements (e.g., Business Associate Agreements). 2. Investigation: a. Reported violators will be referred to Human Resources who will request an investigation by the Chief Information Security Office. The Chief Information Security Office is also authorized to investigate security concerns identified through means other than a reported violation, including routine and targeted monitoring activities. b. The Chief Information Security Office and/or the appropriate Appointing Authority may authorize investigations of violations of security policies and procedures as appropriate. E. System Activity Review Procedures Page 4 of 6 Policy Title: Policy Number: A2236 INFORMATION TECHNOLOGY SECURITY Current Adoption Date: 12-10-2014 Each department will create procedures to regularly review Confidential Systems; determine who has access to these systems; determine who gained access in the period under review and determine who used temporary, guest, or “break-glass”/emergency access, etc. (See Policy A2238, Granting and Terminating Access to Protected Confidential Information) F. Chief Information Security Officer The Chief Information Officer will designate a Chief Information Security Officer who will be responsible for the development and implementation of the policies and procedures related to security safeguards for CI. G. Encryption and Decryption Encryption may be appropriate, or not, depending on the context in which the information is managed. When appropriate, based on risk assessment findings, the County will encrypt files, documents, or other folders that contain CI before transmitting them. H. Audit Controls 1. Hardware and/or software mechanisms will be used to record and examine activity in Confidential Systems. 2. Each Appointing Authority will assign an individual to monitor the activity of their department’s Confidential System and who will look for unusual access patterns and take appropriate steps according to department procedures to report this activity. 3. Departments will use their Risk Analysis and appropriate organizational factors such as current technical infrastructures to determine what data must be gathered through audit controls and to determine how often the audit reports should be reviewed. I. CI Integrity a. Each system that contains CI will provide a mechanism to authenticate that CI has not been breached or accessed or altered without authorization. J. Person or Entity Authentication Page 5 of 6 Policy Title: Policy Number: A2236 INFORMATION TECHNOLOGY SECURITY Current Adoption Date: 12-10-2014 1. Each department will create a procedure to authenticate users of CI that meets one or more of the following standards (See Policy A2238 Granting Access to Confidential Information): a. Require something known only to that individual, such as a password or PIN b. Require something that individual possesses, such as a smart card, a token or a key c. Require something unique to the individual such as a biometric identifier including fingerprints, voice patterns, facial patterns or iris patterns K. Transmission Security 1. CI will only be electronically transmitted if it is properly protected with the appropriate controls given the type of CI or encrypted. Each department will document appropriate methods of transmission, including email, that protect against unauthorized access to CI. 2. Transmission will include the minimum necessary information for the appropriate business duty. 3. Departments will document their procedures and implement security measures to ensure that CI is not improperly modified without detection until it is disposed of. Revision History Version Revision Date Description of Revision 1 10 Dec 2014 Initial version Page 6 of 6