220011-REVISED CONTRACT 07-16-21.PDF
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DYNAMICS REFRESH PROJECT CONSULTANT 220011-CI This contract is entered into this 14th day of July 2021 by and between Maricopa County (“County”), a political subdivision of the State of Arizona, and Solvency Advisors, Inc. an California domestic corporation (“Contractor”) for the purchase of Consulting Services for our Microsoft Dynamics Refresh Project. 1.0 INTENT The intent of this Contract is to secure the services of the Solvency Advisors, Inc to provide consulting services and related needs, including all staff and all other operational requirements to successfully deliver the contract requirements for the Maricopa Treasurer’s Office(MCTO). 2.0 CONTRACT TERM 2.1 This contract is for a term of Two (2) years, beginning on July 14, 2021 and ending August 15, 2023, unless extended as provided herein. 3.0 OPTION TO RENEW The County may, at its option and with the concurrence of the Contractor, renew the term of this contract up to a maximum of One (1) additional year(s), (or at the County’s sole discretion, extend the contract on a month-to-month basis for a maximum of six months after expiration). The Contractor shall be notified in writing by the Office of Procurement Services of the County’s intention to renew the contract term at least 30 calendar days prior to the expiration of the original contract term. 4.0 CONTRACT COMPLETION In preparation for contract completion, the Contractor shall make all reasonable efforts for an orderly transition of its duties and responsibilities to another provider and/or to the County. This may include, but is not limited to, preparation of a transition plan and cooperation with the County or other providers in the transition. The transition includes the transfer of all records and other data in the possession, custody, or control of the Contractor that are required to be provided to the County either by the terms of this agreement or as a matter of law. The provisions of this clause shall survive the expiration or termination of this agreement. 5.0 PRICE ADJUSTMENTS Any requests for reasonable price adjustments must be submitted 60 calendar days prior to contract expiration. Requests for adjustment in cost of labor and/or materials must be supported by appropriate documentation. The reasonableness of the request will be determined by comparing the request with the Consumer Price Index or by performing a market survey. If County agrees to the adjusted price terms, County shall issue written approval of the change and provide an updated version of the contract. The new change shall not be in effect until the date stipulated on the updated version of the contract. SERIAL 220011-CI 6.0 PAYMENTS 6.1 As consideration for performance of the duties described herein, County shall pay Contractor the sum(s) stated in Exhibit A – Pricing Sheet. 6.2 Payment shall be made upon the County’s receipt of a properly completed invoice. 6.3 INVOICES 6.3.1 The Contractor shall submit one legible copy of their detailed invoice before payment(s) will be made. Incomplete invoices will not be processed. At a minimum, the invoice must provide the following information: • Company name, address, and contact information • County bill-to name and contact information • Contract serial number • County purchase order number • Project name and/or number • Invoice number and date • Payment terms • Date of service or delivery • Quantity • Contract item number(s) • Arrival and completion time • Description of purchase (product or services) • Pricing per unit of purchase • Extended price • Freight (if applicable) • Mileage with rate (if applicable) • Total amount due 6.3.2 Problems regarding billing or invoicing shall be directed to the department as listed on the purchase order. 6.3.3 Payment shall only be made to the Contractor by Accounts Payable through the Maricopa County Vendor Express Payment Program. This is an electronic funds transfer (EFT) process. After contract award, the Contractor shall complete the Vendor Registration Form accessible from the County Department of Finance Vendor Registration Web Site https://www.maricopa.gov/5169/Vendor- Information. 6.3.4 Discounts offered in the contract shall be calculated based on the date a properly completed invoice is received by the County. 6.3.5 EFT payments to the routing and account numbers designated by the Contractor shall include the details on the specific invoices that the payment covers. The Contractor is required to discuss remittance delivery capabilities with their designated financial institution for access to those details. 6.4 APPLICABLE TAXES 6.4.1 It is the responsibility of the Contractor to determine any and all applicable taxes and include those taxes in their proposal. The legal liability to remit the tax is on the entity conducting business in Arizona. Tax is not a determining factor in contract award. SERIAL 220011-CI 6.4.2 The County will look at the price or offer submitted and will not deduct, add, or alter pricing based on speculation or application of any taxes, nor will the County provide Contractor any advice or guidance regarding taxes. If you have questions regarding your tax liability, seek advice from a tax professional prior to submitting your bid. You may also find information at https://www.azdor.gov/Business.aspx. Once your bid is submitted, the offer is valid for the time specified in this solicitation, regardless of mistake or omission of tax liability. If the County finds overpayment of a project due to tax consideration that was not due, the Contractor will be liable to the County for that amount, and by contracting with the County agrees to remit any overpayments back to the County for miscalculations on taxes included in a bid price. 6.4.3 Tax Indemnification: Contractor and all subcontractors shall pay all Federal, State, and local taxes applicable to their operation and any persons employed by the Contractor. Contractor shall, and require all subcontractors to, hold Maricopa County harmless from any responsibility for taxes, damages, and interest, if applicable, contributions required under Federal and/or State and local laws and regulations, and any other costs including: transaction privilege taxes, unemployment compensation insurance, Social Security, and workers’ compensation. Contractor may be required to establish, to the satisfaction of County, that any and all fees and taxes due to the City or the State of Arizona for any license or transaction privilege taxes, use taxes, or similar excise taxes are currently paid (except for matters under legal protest). 7.0 AVAILABILITY OF FUNDS 7.1 The provisions of this contract relating to payment for services shall become effective when funds assigned for the purpose of compensating the Contractor as herein provided are actually available to County for disbursement. The County shall be the sole judge and authority in determining the availability of funds under this contract. County shall keep the Contractor fully informed as to the availability of funds. 7.2 If any action is taken by, any State agency, Federal department, or any other agency or instrumentality to suspend, decrease, or terminate its fiscal obligations under, or in connection with, this contract, County may amend, suspend, decrease, or terminate its obligations under, or in connection with, this contract. In the event of termination, County shall be liable for payment only for services rendered prior to the effective date of the termination, provided that such services are performed in accordance with the provisions of this contract. County shall give written notice of the effective date of any suspension, amendment, or termination under this section, at least 30 business days in advance. 8.0 DUTIES 8.1 The Contractor shall perform all duties stated in Exhibit B – Scope of Work, or as otherwise directed in writing by the procurement officer. 9.0 TERMS AND CONDITIONS 9.1 INDEMNIFICATION 9.1.1 To the fullest extent permitted by law, and to the extent that claims, damages, losses, or expenses are not covered and paid by insurance purchased by the Contractor, the Contractor shall defend, indemnify, and hold harmless the County (as “Owner”), its agents, representatives, officers, directors, officials, and employees from and against all claims, damages, losses, and expenses (including, but not limited to attorneys' fees, court costs, expert witness fees, and the costs and attorneys' fees for appellate proceedings) arising out of, or alleged to have resulted from, the negligent acts, errors, omissions, or mistakes relating to the performance of this contract. SERIAL 220011-CI 9.1.2 Contractor's duty to defend, indemnify, and hold harmless the County, its agents, representatives, officers, directors, officials, and employees shall arise in connection with any claim, damage, loss, or expense that is attributable to bodily injury, sickness, disease, death, or injury to, impairment of, or destruction of tangible property, including loss of use resulting therefrom, caused by negligent acts, errors, omissions, or mistakes in the performance of this contract, but only to the extent caused by the negligent acts or omissions of the Contractor, a subcontractor, anyone directly or indirectly employed by them, or anyone for whose acts they may be liable, regardless of whether or not such claim, damage, loss, or expense is caused in part by a party indemnified hereunder. 9.1.3 The amount and type of insurance coverage requirements set forth herein will in no way be construed as limiting the scope of the indemnity in this section. 9.1.4 The scope of this indemnification does not extend to the sole negligence of County. 9.2 INSURANCE 9.2.1 Contractor, at Contractor’s own expense, shall purchase and maintain, at a minimum, the herein stipulated insurance from a company or companies duly licensed by the State of Arizona and possessing an AM Best, Inc. category rating of B++. In lieu of State of Arizona licensing, the stipulated insurance may be purchased from a company or companies, which are authorized to do business in the State of Arizona, provided that said insurance companies meet the approval of County. The form of any insurance policies and forms must be acceptable to County. 9.2.2 All insurance required herein shall be maintained in full force and effect until all work or service required to be performed under the terms of the contract is satisfactorily completed and formally accepted. Failure to do so may, at the sole discretion of County, constitute a material breach of this contract. 9.2.3 In the event that the insurance required is written on a claims-made basis, Contractor warrants that any retroactive date under the policy shall precede the effective date of this contract and either continuous coverage will be maintained, or an extended discovery period will be exercised for a period of two years beginning at the time work under this contract is completed. 9.2.4 Contractor’s insurance shall be primary insurance as respects County, and any insurance or self-insurance maintained by County shall not contribute to it. 9.2.5 Any failure to comply with the claim reporting provisions of the insurance policies or any breach of an insurance policy warranty shall not affect the County’s right to coverage afforded under the insurance policies. 9.2.6 The insurance policies may provide coverage that contains deductibles or self- insured retentions. Such deductible and/or self-insured retentions shall not be applicable with respect to the coverage provided to County under such policies. Contractor shall be solely responsible for the deductible and/or self-insured retention and County, at its option, may require Contractor to secure payment of such deductibles or self-insured retentions by a surety bond or an irrevocable and unconditional letter of credit. 9.2.7 The insurance policies required by this contract, except Workers’ Compensation and Errors and Omissions, shall name County, its agents, representatives, officers, directors, officials, and employees as additional insureds. SERIAL 220011-CI 9.2.8 The policies required hereunder, except Workers’ Compensation and Errors and Omissions, shall contain a waiver of transfer of rights of recovery (subrogation) against County, its agents, representatives, officers, directors, officials, and employees for any claims arising out of Contractor’s work or service. 9.2.9 If available, the insurance policies required by this contract may be combined with Commercial Umbrella Insurance policies to meet the minimum limit requirements. If a Commercial Umbrella insurance policy is utilized to meet insurance requirements, the Certificate of Insurance shall indicate which lines the Commercial Umbrella Insurance covers. 9.2.9.1 Commercial General Liability Commercial General Liability (CGL) insurance and, if necessary, Commercial Umbrella insurance with a limit of not less than $1,000,000 for each occurrence, $2,000,000 Products/Completed Operations Aggregate, and $2,000,000 General Aggregate Limit. The policy shall include coverage for premises liability, bodily injury, broad form property damage, personal injury, products and completed operations and blanket contractual coverage, and shall not contain any provisions which would serve to limit third party action over claims. There shall be no endorsement or modifications of the CGL limiting the scope of coverage for liability arising from explosion, collapse, or underground property damage. 9.2.9.2 Workers’ Compensation 9.2.9.2.1 Workers’ compensation insurance to cover obligations imposed by Federal and State statutes having jurisdiction of Contractor’s employees engaged in the performance of the work or services under this contract; and Employer’s Liability insurance of not less than $1,000,000 for each accident, $1,000,000 disease for each employee, and $1,000,000 disease policy limit. 9.2.9.2.2 Contractor, its subcontractors, and sub-subcontractors waive all rights against this contract and its agents, officers, directors, and employees for recovery of damages to the extent these damages are covered by the workers’ compensation and Employer’s Liability or Commercial Umbrella Liability insurance obtained by Contractor, its subcontractors, and its sub- subcontractors pursuant to this contract. 9.2.9.3 Certificates of Insurance: 9.2.9.3.1 Prior to contract award, Contractor shall furnish the County with valid and complete Certificates of Insurance, or formal endorsements as required by the contract in the form provided by the County, issued by Contractor’s insurer(s), as evidence that policies providing the required coverage, conditions and limits required by this contract are in full force and effect. Such certificates shall identify this contract number and title. 9.2.9.3.2 In the event any insurance policy(ies) required by this contract is (are) written on a claims-made basis, coverage shall extend for two years past completion and acceptance of Contractor’s work or services and as evidenced by annual certificates of insurance. SERIAL 220011-CI 9.2.9.3.3 If a policy does expire during the life of the Contract, a renewal certificate must be sent to County 10 calendar days prior to the expiration date. 9.2.10 Cancellation and Expiration Notice: Applicable to all insurance policies required within the insurance requirements of this contract, Contractor’s insurance shall not be permitted to expire, be suspended, be canceled, or be materially changed for any reason without 30 days prior written notice to Maricopa County. Contractor must provide to Maricopa County, within two business days of receipt, if they receive notice of a policy that has been or will be suspended, canceled, materially changed for any reason, has expired, or will be expiring. Such notice shall be sent directly to Maricopa County Office of Procurement Services and shall be mailed, or hand delivered to 160 S. 4th Avenue, Phoenix, AZ 85003, or emailed to the procurement officer noted in the solicitation. 9.3 FORCE MAJEURE 9.3.1 Neither party shall be liable for failure of performance, nor incur any liability to the other party on account of any loss or damage resulting from any delay or failure to perform all or any part of this contract, if such delay or failure is caused by events, occurrences, or causes beyond the reasonable control and without negligence of the parties. Such events, occurrences, or causes will include acts of God/nature (including fire, flood, earthquake, storm, hurricane, or other natural disaster), war, invasion, act of foreign enemies, hostilities (whether war is declared or not), civil war, riots, rebellion, revolution, insurrection, military or usurped power or confiscation, terrorist activities, nationalization, government sanction, lockout, blockage, embargo, labor dispute, strike, and interruption or failure of electricity or telecommunication service. 9.3.2 Each party, as applicable, shall give the other party notice of its inability to perform and particulars in reasonable detail of the cause of the inability. Each party must use best efforts to remedy the situation and remove, as soon as practicable, the cause of its inability to perform or comply. 9.3.3 The party asserting Force Majeure as a cause for non-performance shall have the burden of proving that reasonable steps were taken to minimize delay or damages caused by foreseeable events, that all non-excused obligations were substantially fulfilled, and that the other party was timely notified of the likelihood or actual occurrence which would justify such an assertion, so that other prudent precautions could be contemplated. 9.4 NO MINIMUM OR MAXIMUM PURCHASE OBLIGATION This contract does not guarantee any minimum or maximum purchases will be made. Orders will only be placed under this contract when the County identifies a need and proper authorization and documentation have been approved. SERIAL 220011-CI 9.5 PURCHASE ORDERS 9.5.1 County reserves the right to cancel purchase orders within 10 days of time after issuance. Should a purchase order be canceled, the County agrees to reimburse the Contractor for actual and documentable costs incurred by the Contractor in response to the purchase order. The County will not reimburse the Contractor for any costs incurred after receipt of County notice of cancellation, or for lost profits, or for shipment of product prior to issuance of purchase order. 9.5.2 Contractor agrees to accept verbal notification of cancellation of purchase orders from the County procurement officer with written notification to follow. Contractor specifically acknowledges to be bound by this cancellation policy. 9.6 BACKGROUND CHECK Respondents may be required to pass multiple background checks (e.g. Sheriff’s Office, County Attorney's Office, Courts, as well as Maricopa County general government) to determine if the respondent is acceptable to do business with the County. This applies to, but is not limited to, the company, subcontractors, and employees, and the failure to pass these checks shall deem the respondent non-responsible. 9.7 SUSPENSION OF WORK The procurement officer may order the Contractor, in writing, to suspend, delay, or interrupt all or any part of the work of this contract for the period of time that the procurement officer determines appropriate for the convenience of the County. No adjustment shall be made under this clause for any suspension, delay, or interruption to the extent that performance would have been so suspended, delayed, or interrupted by any other cause, including the fault or negligence of the Contractor. No request for adjustment under this clause shall be granted unless the claim, in an amount stated, is asserted in writing as soon as practicable after the termination of the suspension, delay, or interruption, but not later than the date of final payment under the contract. 9.8 STOP WORK ORDER 9.8.1 The procurement officer may, at any time, by written order to the Contractor, require the Contractor to stop all, or any part, of the work called for by this contract for a period of 90 calendar days after the order is delivered to the Contractor, and for any further period to which the parties may agree. The order shall be specifically identified as a stop work order issued under this clause. Upon receipt of the order, the Contractor shall immediately comply with its terms and take all reasonable steps to minimize the incurrence of costs allocable to the work covered by the order during the period of work stoppage. Within a period of 90 calendar days after a stop work order is delivered to the Contractor, or within any extension of that period to which the parties shall have agreed, the procurement officer shall either: 9.8.2 cancel the stop work order; or 9.8.2.1 terminate the work covered by the order as provided in the Termination for Default or the Termination for Convenience clause of this contract. SERIAL 220011-CI 9.8.2.2 The procurement officer may make an equitable adjustment in the delivery schedule and/or contract price, and the contract shall be modified, in writing, accordingly, if the Contractor demonstrates that the stop work order resulted in an increase in costs to the Contractor 9.9 TERMINATION FOR CONVENIENCE Either party may terminate the resultant contract for convenience by providing 30 calendar days advance written notice to the other party. 9.10 TERMINATION FOR DEFAULT 9.10.1 The County may, by written Notice of Default to the Contractor, terminate this contract in whole or in part if the Contractor fails to: 9.10.1.1 deliver the supplies or to perform the services within the time specified in this contract or any extension; 9.10.1.2 make progress, so as to endanger performance of this contract; or 9.10.1.3 perform any of the other provisions of this contract. 9.10.2 The County’s right to terminate this contract under these subparagraphs may be exercised if the Contractor does not cure such failure within 10 business days (or more if authorized in writing by the County) after receipt of a Notice to Cure from the procurement officer specifying the failure. 9.11 PERFORMANCE It shall be the Contractor’s responsibility to meet the proposed performance requirements. Maricopa County reserves the right to obtain services on the open market in the event the Contractor fails to perform, and any price differential will be charged against the Contractor. 9.12 CONTRACTOR EMPLOYEE MANAGEMENT 9.12.1 Contractor shall endeavor to maintain the personnel proposed in their proposal throughout the performance of this contract. 9.12.2 If Contractor personnel’s employment status changes, Contractor shall provide County a list of proposed replacements with equivalent or greater experience. 9.12.3 Under no circumstances shall the implementation schedule to be impacted by a personnel change on the part of the Contractor. 9.12.4 Contractor shall not reassign any key personnel identified in their proposal without the express consent of the County. 9.12.5 County reserves the right to immediately remove from its premises any Contractor personnel it determines to be a risk to County operations. 9.13 WARRANTY OF SERVICES 9.13.1 The Contractor warrants that all services provided hereunder will conform to the requirements of the contract, including all descriptions, specifications, and attachments made a part of this contract. County’s acceptance of services or goods provided by the Contractor shall not relieve the Contractor from its obligations under this warranty. SERIAL 220011-CI 9.13.2 In addition to its other remedies, County may, at the Contractor's expense, require prompt correction of any services failing to meet the Contractor's warranty herein. Services corrected by the Contractor shall be subject to all the provisions of this contract in the manner and to the same extent as services originally furnished hereunder. 9.14 INSPECTION OF SERVICES 9.14.1 The Contractor shall provide and maintain an inspection system acceptable to County covering the services under this contract. Complete records of all inspection work performed by the Contractor shall be maintained and made available to County during contract performance and for as long afterwards as the contract requires. 9.14.2 County has the right to inspect and test all services called for by the contract, to the extent practicable at all times and places during the term of the contract. County shall perform inspections and tests in a manner that will not unduly delay the work. 9.14.3 If any of the services do not conform to contract requirements, County may require the Contractor to perform the services again in conformity with contract requirements, at no cost to the County. When the defects in services cannot be corrected by re-performance, County may: 9.14.3.1 require the Contractor to take necessary action to ensure that future performance conforms to contract requirements; and 9.14.3.2 reduce the contract price to reflect the reduced value of the services performed. 9.14.4 If the Contractor fails to promptly perform the services again or to take the necessary action to ensure future performance in conformity with contract requirements, County may: 9.14.4.1 by contract or otherwise, perform the services and charge to the Contractor, through direct billing or through payment reduction, any cost incurred by County that is directly related to the performance of such service; or 9.14.4.2 terminate the contract for default. 9.15 STATUTORY RIGHT OF CANCELLATION FOR CONFLICT OF INTEREST Notice is given that, pursuant to A.R.S. § 38-511, the County may cancel any contract without penalty or further obligation within three years after execution of the contract, if any person significantly involved in initiating, negotiating, securing, drafting, or creating the contract on behalf of the County is at any time, while the contract or any extension of the contract is in effect, an employee or agent of any other party to the contract in any capacity or consultant to any other party of the contract with respect to the subject matter of the contract. Additionally, pursuant to A.R.S. § 38-511, the County may recoup any fee or commission paid or due to any person significantly involved in initiating, negotiating, securing, drafting, or creating the contract on behalf of the County from any other party to the contract arising as the result of the contract. 9.16 OFFSET FOR DAMAGES In addition to all other remedies at Law or Equity, the County may offset from any money due to the Contractor any amounts Contractor owes to the County for damages resulting from breach or deficiencies in performance of the contract. SERIAL 220011-CI 9.17 SUBCONTRACTING 9.17.1 The Contractor may not assign to another Contractor or subcontract to another party for performance of the terms and conditions hereof without the written consent of the County. All correspondence authorizing subcontracting must reference the bid serial number and identify the job or project. 9.17.2 The subcontractor’s rate for the job shall not exceed that of the prime Contractor’s rate, as bid in the pricing section, unless the prime Contractor is willing to absorb any higher rates. The subcontractor’s invoice shall be invoiced directly to the prime Contractor, who in turn shall pass-through the costs to the County, without mark- up. A copy of the subcontractor’s invoice must accompany the prime Contractor’s invoice. 9.18 AMENDMENTS All amendments to this contract shall be in writing and approved/signed by both parties. Maricopa County Office of Procurement Services shall be responsible for approving all amendments for Maricopa County. 9.19 ADDITIONS/DELETIONS OF REQUIREMENTS The County reserves the right to add and/or delete materials and services to a contract effective no less than 30 business days from receipt of written notice. If a service requirement is deleted, payment to the Contractor will be reduced proportionately, to the amount of service reduced in accordance with the bid price. If additional materials or services are required from a contract, prices for such additions will be negotiated between the Contractor and the County. 9.20 RIGHTS IN DATA 9.20.1 The County shall have the use of data and reports resulting from a contract without additional cost or other restriction except as may be established by law or applicable regulation. Each party shall supply to the other party, upon request, any available information that is relevant to a contract and to the performance thereunder. 9.20.2 Data, records, reports, and all other information generated for the County by a third party as the result of a contract are the property of the County and shall be provided in a format designated by the County or shall be and remain accessible to the County into perpetuity. 9.21 ACCESS TO AND RETENTION OF RECORDS FOR THE PURPOSE OF AUDIT AND/OR OTHER REVIEW 9.21.1 In accordance with Section MC1-374 of the Maricopa County Procurement Code, the Contractor agrees to retain (physical or digital copies of) all books, records, accounts, statements, reports, files, and other records and back-up documentation relevant to this contract for six years after final payment or until after the resolution of any audit questions, which could be more than six years, whichever is longest. The County, Federal or State auditors and any other persons duly authorized by the department shall have full access to and the right to examine, copy, and make use of, any and all said materials. SERIAL 220011-CI 9.21.2 If the Contractor’s books, records, accounts, statements, reports, files, and other records and back-up documentation relevant to this contract are not sufficient to support and document that requested services were provided, the Contractor shall reimburse Maricopa County for the services not so adequately supported and documented. 9.22 AUDIT DISALLOWANCES If at any time it is determined by the County that a cost for which payment has been made is a disallowed cost, the County shall notify the Contractor in writing of the disallowance. The course of action to address the disallowance shall be at sole discretion of the County, and may include either an adjustment to future invoices, request for credit, request for a check, or a deduction from current invoices submitted by the Contractor equal to the amount of the disallowance, or to require reimbursement forthwith of the disallowed amount by the Contractor by issuing a check payable to Maricopa County. 9.23 STRICT COMPLIANCE Acceptance by County of a performance that is not in strict compliance with the terms of the contract shall not be deemed to be a waiver of strict compliance with respect to all other terms of the contract. 9.24 VALIDITY The invalidity, in whole or in part, of any provision of this contract shall not void or affect the validity of any other provision of the contract. 9.25 SEVERABILITY The removal, in whole or in part, of any provision of this contract shall not void or affect the validity of any other provision of this contract. 9.26 RELATIONSHIPS 9.26.1 In the performance of the services described herein, the Contractor shall act solely as an independent Contractor, and nothing herein or implied herein shall at any time be construed as to create the relationship of employer and employee, co- employee, partnership, principal and agent, or joint venture between the County and the Contractor. 9.26.2 The County reserves the right of final approval on proposed staff. Also, upon request by the County, the Contractor will be required to remove any employees working on County projects and substitute personnel based on the discretion of the County within two business days, unless previously approved by the County. 9.27 NON-DISCRIMINATION Contractor agrees to comply with all provisions and requirements of Arizona Executive Order 2009-09, including flow down of all provisions and requirements to any subcontractors. Executive Order 2009-09 supersedes Executive Order 99-4 and amends Executive Order 75-5 and is hereby incorporated into this contract as if set forth in full herein. During the performance of this contract, Contractor shall not discriminate against any employee, client, or any other individual in any way because of that person’s age, race, creed, color, religion, sex, disability, or national origin. (Arizona Executive Order 2009-09 can be downloaded from the Arizona Memory Project at http://azmemory.azlibrary.gov/cdm/singleitem/collection/execorders/id/680/rec/1.) SERIAL 220011-CI 9.28 WRITTEN CERTIFICATION PURSUANT to A.R.S. § 35-393.01 If vendor engages in for-profit activity and has 10 or more employees, and if this agreement has a value of $100,000 or more, vendor certifies it is not currently engaged in, and agrees for the duration of this agreement to not engage in, a boycott of goods or services from Israel. This certification does not apply to a boycott prohibited by 50 U.S.C. § 4842 or a regulation issued pursuant to 50 U.S.C. § 4842. 9.29 CERTIFICATION REGARDING DEBARMENT AND SUSPENSION 9.29.1 The undersigned (authorized official signing on behalf of the Contractor) certifies to the best of his or her knowledge and belief that the Contractor, its current officers, and directors: 9.2.9.1.1 are not presently debarred, suspended, proposed for debarment, declared ineligible, or voluntarily excluded from being awarded any contract or grant by any United States department or agency or any state, or local jurisdiction; 9.2.9.1.2 have not within a three-year period preceding this contract: 9.1.1.2.1 been convicted of fraud or any criminal offense in connection with obtaining, attempting to obtain, or as the result of performing a government entity (Federal, State or local) transaction or contract; or 9.1.1.2.2 been convicted of violation of any Federal or State antitrust statutes or conviction for embezzlement, theft, forgery, bribery, falsification or destruction of records, making false statements, or receiving stolen property regarding a government entity transaction or contract; 9.1.1.2.3 are not presently indicted or criminally charged by a government entity (Federal, State or local) with commission of any criminal offenses in connection with obtaining, attempting to obtain, or as the result of performing a government entity public (Federal, State or local) transaction or contract; 9.1.1.2.4 are not presently facing any civil charges from any governmental entity regarding obtaining, attempting to obtain, or from performing any governmental entity contract or other transaction; and 9.1.1.2.5 have not within a three-year period preceding this contract had any public transaction (Federal, State or local) terminated for cause or default. 9.29.2 If any of the above circumstances described in the paragraph are applicable to the entity submitting a bid for this requirement, include with your bid an explanation of the matter including any final resolution. 9.29.3 The Contractor shall include, without modification, this clause in all lower tier covered transactions (i.e. transactions with subcontractors or sub-subcontractors) and in all solicitations for lower tier covered transactions related to this contract. If this clause is applicable to a subcontractor or sub-subcontractor, the Contractor shall include the information required by this clause with their bid. SERIAL 220011-CI 9.30 VERIFICATION REGARDING COMPLIANCE WITH A.R.S. § 41-4401 AND FEDERAL IMMIGRATION LAWS AND REGULATIONS 9.30.1 By entering into the contract, the Contractor warrants compliance with the Immigration and Nationality Act (INA using E-Verify) and all other Federal immigration laws and regulations related to the immigration status of its employees and A.R.S. § 23-214(A). The Contractor shall obtain statements from its subcontractors certifying compliance and shall furnish the statements to the procurement officer upon request. These warranties shall remain in effect through the term of the contract. The Contractor and its subcontractors shall also maintain Employment Eligibility Verification forms (I-9) as required by the Immigration Reform and Control Act of 1986, as amended from time to time, for all employees performing work under the contract and verify employee compliance using the E-Verify system and shall keep a record of the verification for the duration of the employee’s employment or at least three years, whichever is longer. I-9 forms are available for download at www.uscis.gov. 9.30.2 The County retains the legal right to inspect documents of Contractor and subcontractor employees performing work under this contract to verify compliance with paragraph 9.30.1 of this section. Contractor and subcontractor shall be given reasonable notice of the County’s intent to inspect and shall make the documents available at the time and date specified. Should the County suspect or find that the Contractor or any of its subcontractors are not in compliance, the County will consider this a material breach of the contract and may pursue any and all remedies allowed by law, including, but not limited to: suspension of work, termination of the contract for default, and suspension and/or debarment of the Contractor. All costs necessary to verify compliance are the responsibility of the Contractor. 9.31 CONTRACTOR EMPLOYEE WHISTLEBLOWER RIGHTS AND REQUIREMENT TO INFORM EMPLOYEES OF WHISTLEBLOWER RIGHTS 9.31.1 The parties agree that this contract and employees working on this contract will be subject to the Contractor employee whistleblower protections established by Title 41 U.S.C. § 4712 and Section 3.908 of the Federal Acquisition Regulation. 9.31.2 Contractor shall inform its employees in writing, in the predominant language of the workforce, of employee whistleblower rights and protections under 41 U.S.C. § 4712, as described in Section 3.908 of the Federal Acquisition Regulation. Documentation of such employee notification must be kept on file by Contractor and copies provided to County upon request. 9.31.3 Contractor shall insert the substance of this clause, including this paragraph, in all subcontracts over the simplified acquisition threshold ($250,000 as of fiscal year 2018). 9.32 CONTRACTOR LICENSE REQUIREMENT 9.32.1 The Contractor shall procure all permits, insurance, and licenses, and pay the charges and fees necessary and incidental to the lawful conduct of his/her business, and as necessary complete any requirements, by any and all governmental or non-governmental entities as mandated to maintain compliance with and remain in good standing. The Contractor shall keep fully informed of existing and future trade or industry requirements, and Federal, State, and local laws, ordinances, and regulations which in any manner affect the fulfillment of a contract and shall comply with the same. Contractor shall immediately notify both Office of Procurement Services and the department of any and all changes concerning permits, insurance, or licenses. SERIAL 220011-CI 9.33 DEBARMENT AND SUSPENSION (1) This contract is a covered transaction for purposes of 2 C.F.R. pt. 180 and 2 C.F.R. pt. 3000. As such, the contractor is required to verify that none of the contractor’s principals (defined at 2 C.F.R. § 180.995) or its affiliates (defined at 2 C.F.R. § 180.905) are excluded (defined at 2 C.F.R. § 180.940) or disqualified (defined at 2 C.F.R. § 180.935). (2) The contractor must comply with 2 C.F.R. pt. 180, subpart C and2 C.F.R. pt. 3000, subpart C, and must include a requirement to comply with these regulations in any lower tier covered transaction it enters into. (3) This certification is a material representation of fact relied upon by Maricopa County. If it is later determined that the contractor did not comply with 2 C.F.R. pt. 180, subpart C and 2 C.F.R. pt. 3000, subpart C, in addition to remedies available to the County, the Federal Government may pursue available remedies, including but not limited to suspension and/or debarment. (4) The bidder or proposer agrees to comply with the requirements of2 C.F.R. pt. 180, subpart C and 2 C.F.R. pt. 3000, subpart C while this offer is valid and throughout the period of any contract that may arise from this offer. The bidder or proposer further agrees to include a provision requiring such compliance in its lower tier covered transactions. 9.34 ACCESS TO RECORDS The following access to records requirements apply to this contract: (1) The Contractor agrees to provide Maricopa County (County), the FEMA Administrator, the Comptroller General of the United States, or any of their authorized representatives’ access to any books, documents, papers, and records of the Contractor which are directly pertinent to this contract for the purposes of making audits, examinations, excerpts, and transcriptions. (2) The Contractor agrees to permit any of the foregoing parties to reproduce by any means whatsoever or to copy excerpts and transcriptions as reasonably needed. (3) The Contractor agrees to provide the FEMA Administrator or his authorized representatives access to construction or other work sites pertaining to the work being completed under the contract. (4) In compliance with the Disaster Recovery Act of 2018, the County and the Contractor acknowledge and agree that no language in this contract is intended to prohibit audits or internal reviews by the FEMA Administrator or the Comptroller General of the United States. 9.35 CONFIDENTIAL INFORMATION 9.35.1 Any information obtained in the course of performing this contract may include information that is proprietary or confidential to the County or to any person impacted by the Contract. This provision establishes the Contractor’s obligation regarding such information. 9.35.2 The Contractor shall establish and maintain procedures and controls that are adequate to assure that no information contained in its records and/or obtained from the County or from others in carrying out its functions (services) under the contract shall be used by or disclosed by it, its agents, officers, or employees, except as required to efficiently perform duties under the contract. The Contractor’s procedures and controls, at a minimum, must be the same procedures and controls it uses to protect its own proprietary or confidential information. If, at any time during the duration of the contract, the County determines that the procedures and controls in place are not adequate, the Contractor shall institute any new and/or SERIAL 220011-CI additional measures requested by the County within 15 business days of the written request to do so. 9.35.3 Any requests to the Contractor for County proprietary or confidential information shall be referred to the County for review and approval, prior to any dissemination. 9.36 PUBLIC RECORDS Under Arizona law, all offers submitted and opened are public records and must be retained by the County at the Maricopa County Office of Procurement Services. Offers shall be open to public inspection and copying after contract award and execution, except for such offers or sections thereof determined to contain proprietary or confidential information by the Office of Procurement Services. If an offeror believes that information in its offer or any resulting contract should not be released in response to a public record request, under Arizona law, the offeror shall indicate the specific information deemed confidential or proprietary and submit a statement with its offer detailing the reasons that the information should not be disclosed. Such reasons shall include the specific harm or prejudice which may arise from disclosure. The records manager of the Office of Procurement Services shall determine whether the identified information is confidential pursuant to the Maricopa County Procurement Code. 9.37 INTEGRATION This contract represents the entire and integrated agreement between the parties and supersedes all prior negotiations, proposals, communications, understandings, representations, or agreements, whether oral or written, expressed, or implied. 9.38 GOVERNING LAW This contract shall be governed by the laws of the State of Arizona. Venue for any actions or lawsuits involving this contract will be in Maricopa County Superior Court, Phoenix, Arizona. 9.39 ORDER OF PRECEDENCE In the event of a conflict in the provisions of this contract and Contractor’s license agreement, if applicable, the terms of this contract shall prevail. 9.40 INCORPORATION OF DOCUMENTS 9.40.1 The following are to be attached to and made part of this Contract: 9.10.1.1 Exhibit A – Vendor Information 9.10.1.2 Exhibit A-1 – Pricing 9.10.1.3 Exhibit B – Scope of Work SERIAL 220011-CI 9.41 NOTICES All notices given pursuant to the terms of this contract shall be addressed to: For County: Kevin Tyne, Chief Procurement Officer Maricopa County 160 S. 4th Avenue Phoenix, Arizona 85003 Phone: (602)-506-3247, Email: kevin.tyne@Maricopa.gov For Contractor: Petre Snegireff 1360 Peach Street San Luis Obispo, CA 93401 Phone (703)-638-5939, Email: snegireff@gmail.com SERIAL 220011-CI IN WITNESS WHEREOF, this contract is executed on the date set forth above. CONTRACTOR AUTHORIZED SIGNATURE Petre Snegireff, Solvency Advisors Owner PRINTED NAME AND TITLE 1360 Peach Street, San Luis Obispo, CA 93401 ADDRESS 7/16/2021 DATE MARICOPA COUNTY CHAIRMAN, BOARD OF SUPERVISORS DATE ATTESTED: CLERK OF THE BOARD DATE APPROVED AS TO FORM: July 16, 2021 DEPUTY COUNTY ATTORNEY DATE SERIAL 220011-CI EXHIBIT A-VENDOR INFORMATION SERIAL NIGP CODE: 91800 RESPONDENT'S NAME: COUNTY VENDOR NUMBER: VS0000005889 ADDRESS: 1360 Peach St. San Luis Obispo, CA 93401 P.O. ADDRESS: TELEPHONE NUMBER: (703) 638-5939 FACSIMILE NUMBER: WEB SITE: CONTACT (REPRESENTATIVE): Petre Snegireff REPRESENTATIVE'S E-MAIL ADDRESS: snegireff@gmail.com YES NO REBATE WILL ALLOW OTHER GOVERNMENTAL ENTITIES TO PURCHASE FROM THIS [ ] [ X ] CONTRACT: WILL ACCEPT PROCUREMENT CARD FOR PAYMENT: [ ] [X ] FUEL COST COMPONENT (see section 4.5.7.1 of solicitation) _________% OF TOTAL BID AMOUNT RESPONDENT IS REQUIRED TO PICK ONE OF THE FOLLOWING PAYMENT TERMS. FAILURE TO INDICATE PAYMENT TERMS WILL RESULT IN A DEFAULT TO NET 30 DAYS. RESPONDENT MUST INITIAL THEIR SELECTION BELOW. [ ] NET 10 DAYS [ ] NET 45 DAYS [ ] 1% 10 DAYS NET 30 DAYS [ ] NET 15 DAYS [ ] NET 60 DAYS [ ] 2% 30 DAYS NET 31 DAYS [ ] NET 20 DAYS [ ] NET 90 DAYS [ ] 1% 30 DAYS NET 31 DAYS [ X ] NET 30 DAYS [ ] 2% 10 DAYS NET 30 DAYS [ ] 5% 30 DAYS NET 31 DAYS SERIAL 220011-CI EXHIBIT A-1 PRICING 1.1 Project Fees. This Statement of Work is a time and materials engagement and Solvency Advisors LLC will bill for actual hours incurred at the rates below, plus actual out-of-pocket expenses. Budget and Fees. The approved budget outlined for this SOW is $160,000 unless a change order is agreed to and signed by both parties. Time will be reported. Pricing changes will be managed through change requests and approval of change requests require written approval of the Information Services Director or her designee. The cost quote is a time and materials engagement with an approved budget for the hours and cost provided, which is based on our understanding of the scope and assumptions outlined herein. Any changes to the scope and assumptions will be considered a change order and will be billed at the applicable bill rate. The table(s) below summarizes our current estimates of the costs involved for services provided during under this SOW. Project Role Estimated Hours Rate Costs Project Manager 600 $120 $72,000 Project Business Analyst 600 $120 $72,000 Total Services 1,200 $144,000 Travel (8 Trips) $1,350 $10,800 Total Phase 1 SOW $154,800 The duration of this SOW is estimated to be for approximately 6 months from the start date. 1.2 Travel Time and Expenses. Travel time and expenses are not included in the Services and will be billed separately. Customer shall reimburse Solvency Advisors LLC for travel and per diem expenses in accordance with the Maricopa County Office of Procurement Services Contractor Travel and Per Diem Policy SERIAL 220011-CI EXHIBIT B-SCOPE OF WORK Maricopa County Treasury Office Dynamics 365 Project Initiation and Preparation Phase I This Statement of Work (SOW) dated June 14, 2021 between Contractor (“Solvency Advisors LLC”) Maricopa County Treasury Office (“Customer”)). 1) Scope a) Software. In performing the Services, Solvency Advisors LLC will be utilizing the software products that are licensed to Customer, collectively “Software.” i) All software and databases that make up the TROCS system. Soft Ware Modules In Scope TROCS TROCSAdmin TROCSConfig TROCSSession Treasurer Corporate Services “TCS” Treasurer Agency Services “TAS” ii) The following Dynamics AX2012 modules are required for this Statement of Work. 2) Software Modules in Scope 3) FINANCIAL MANAGEMENT i) General Ledger ii) Banking and Cash Management iii) Accounts Payable iv) Accounts Receivable 4) Reporting/BUSINESS INTELLIGENCE i) Management Reporter ii) Application Integration Framework iii) SQL Server Reporting Services (SSRS) iv) Dynamics Cubes 5) ADDITIONAL FUNCTIONALITY or THIRD-PARTY ISVs i) Warrant Customization ii) 2 Services. Our approach leverages the combined effort of the project team, staffed by Petre Snegireff, Solvency Advisors LLC, and Customer resources. These Services will be provided in accordance with Customer’s specifications and deliverables as set forth in this Statement of Work. The work will be contained in two phases, with Phase 1 described in this SOW and Phase 2 will be in a subsequent SOW. Petre Snegireff will provide consultative services to address project preparation activities, accounting system solution analysis, accounting system selection, and through RFP creation for SERIAL 220011-CI the Financial accounting system, Dynamics AX R13, upgrade or an alternative accounting system. The following activities and deliverables are in scope: b) The preliminary list of project phase one milestones is: i) Facilitate Pre-Project Kickoff activities ii) Financial Services Current As-Is Business Process Flows (1) Partner with Financial Services staff to update in-scope financial Services As-Is Business Process Flows (BPF) to align with in-scope Financial Services business operations. (see below list of existing Financial Services BPF) 30.05.15 Import Warrant Presentation file from Bank 30.05.20 Cash Verification Process (Warrant Reconciliation) 30.05.25 Register Warrants 30.05.30 Adjust or Reverse an Outstanding Warrant 30.05.35 Void Expired Warrants (stale dating) 30.10.05 Create and Manage Vendor 30.10.10 Post Invoice Non-PO 30.10.15 Process Debit Memo Non-PO 30.10.20 Refund Payment 30.10.25 Pay Vendor and void payments 30.10.30 Repay TAN (cash control) 30.15.05 Create and Manage Credit Lines 30.15.10 Call Credit Line - Repay Credit Line 30.15.15 Calculate Interest on Credit Lines 30.25.15 Import General Ledger Entries 30.35.05 Reconcile Bank Account, Automated 30.35.10 Reconcile Bank Account, Manual 30.40.15 Post General Ledger Entries 30.40.20 Adjust General Ledger 30.40.50 Close Month or Year End 30.60.05 Bond Closings and Debt Setup 30.60.10 Bond Debt Disbursements 30.60.15 Bond Maintenance 30.95.05 Create and Manage a Ledger Account 30.95.20 Establish and Manage TAN (cash control) (2) Along with Financial Services staff, create BPF for Financial Services business processes that do not have an existing As-Is BPF iii) Partner with Information Services and Financial Services to prepare for and facilitate a walk-through of the current backlog of Financial Services service requests with Financial Services and Information Services (1) Document service requests to remain open (2) Document the business priority of the open requests (3) Document the business requirements SERIAL 220011-CI (4) Obtain a HML level of effort of remaining open requests from Information Services (a) This list of business functionality will be compared to the functionality of the future state (Dynamics 365 or TROCS Accounting) to determine fit/gap status (5) Create Future State BPF (6) Create Future Use Cases (7) Document the service requests that can be cancelled or closed iv) Partner with Financial Services resources to build Financial Services future state BPF v) In partnership with Financial Services, develop Use Cases required for the requirements reconciliation workshop vi) Facilitate the Financial Services requirements reconciliation workshops, utilizing Use Cases (1) Coordinate the accounting functionality sessions with ULTIS PMO / Information Services for system, environment availability and readiness (2) Assist with scheduling use case "hands on keyboard" sessions with Financial Services & Information Services leadership (3) Assist Financial Services staff with their execution of Use Cases utilizing the TROCS Accounting system (4) Document the fit/gap status for each use case as well as the % of fit/gap, priority ranking and comment (5) Include comparison of the Financial Services service request backlog BPF and Use Cases (6) Develop the TROCS Accounting fit / gap assessment and executive summary vii) Collaborate with the Financial Services Director and IT leadership on final assessment (1) Prepare assessment and summary documents (a) If TROCS accounting is a viable product to use, then continue to next assessment activity to determine a rough order of magnitude (ROM) cost estimate in collaboration with Information Services (i) Collaborate with IT for development of a ROM cost estimate (ii) Collaborate with Financial Services on their ROM cost estimate (iii) Build a resource plan based on collaboration with IT and Financial Services (iv) Determine staff augmentation or vendor partner approach (v) Develop a high-level milestone plan based on a set of assumptions (vi) Present milestone plan / findings to IT Leadership and Financial Services Leadership (vii) Develop an executive summary report describing the recommended financial accounting system solution in collaboration with IT Leadership and Financial Services Leadership (viii) Participate in presentation to Treasurer’s Office leadership (ix) Assist with project team resourcing 1. If staff augmentation is the selected approach, assist Information Services with coordinating interviews, on-boarding, etc. 2. If vendor partner is the selected as the approach, then proceed with RFP / SOW development a. Develop RFP for a vendor to partner with MCTO for the Accounting changes in TROCS b. Collaborate with Information Services, Procurement and Financial Services c. Facilitate the RFP submission d. Track the RFP responses SERIAL 220011-CI e. Collaborate / coordinate vendor responses with Information Services, Procurement, Financial Services and RFP respondents f. Facilitate RFP response presentations i. Document presentation sessions, action items, MCTO findings g. Collaborate with IT and Financial Services to document their RFP/Vendor selection (most likely be LifeCycle since we will already be partnering with them on ULTIS property tax) (b) If TROCS is not a viable product to be used by Financial Services for their accounting refresh (i) Collaborate with IT, Procurement, and Financial Services to develop an RFP for upgrade to Dynamics 365 or other accounting system (ii) Facilitate the RFP submission (iii) Track the RFP responses (iv) Collaborate / coordinate vendor responses with IT, Procurement, Financial Services and RFP respondents (v) Facilitate RFP response presentations 1. Document presentation sessions, action items, MCTO findings (vi) Collaborate with Information Services and Financial Services to document their RFP/Vendor selection (vii) Develop executive summary draft (viii) Facilitate on-boarding activities of RFP Vendor viii) Build a Project plan for review and approval by information Services and Financial Services ix) Build a resource plan based on collaboration with Information Services, Financial Services, and vendor x) Build a budget excel workbook c) Define Deliverables: i) Project Kickoff Meeting. In Collaboration with the Customer, conduct the project kickoff meeting. During this meeting, the Customer objectives, scope of services, high level timeline, and implementation methodology will be reviewed. ii) Business Process Flows utilizing the MCTO VISIO standards iii) Use Case utilizing the MCTO standards iv) Requirement Reconciliation Assessment v) Financial Services open Service Request Assessment vi) Phase II RFP or SOW vii) Final deliverable acceptance requires written approval from the Treasurer or his designee (e.g., Chief Deputy) 1.1 Project Management. The project management effort occurs throughout the life cycle of this Statement of Work and the change orders that may relate to and/or continue with the Services hereunder. Both Solvency Advisors LLC and Customer will assign project resources to the team. The projects manager role will be filled by Petre Snegireff. Customer shall be ultimately responsible for all phases of the project schedule and budget. 1.2 Start Date and Timeline. Once we receive the signed contract, we will work with Solvency Advisors to determine a project start date that both meets your business objectives and allows us to staff the project effectively. We tentatively have a start date the week of July 19, 2021. SERIAL 220011-CI 1.3 Statement of Work Expiration. Solvency Advisors LLC reserves the right to modify and update the terms and pricing on this SOW if not executed within 45 days from the date of this Statement of Work. 1.4 Assumptions. The following assumptions have been made regarding this Statement of Work: Site Accommodations. Solvency Advisors LLC will perform key tasks onsite at the Treasurer’s Office. To minimize travel expenses, Solvency Advisors LLC will also perform work remotely when appropriate. For work onsite at the Customer’s office, workspace will be provided for the duration of the project with workstations and ports to allow access to the application and Internet. Remote secured access is required to allow Solvency Advisors LLC to perform tasks from our offices. Software licenses (e.g. TROCS, Microsoft Office 365) and workstations required for Solvency Advisors LLC to perform its tasks in- person or remotely will be furnished by the Customer. Project Team Commitment. To keep the project on schedule, we expect the core Customer project team to be dedicated to the project throughout the life cycle of this Statement of Work. The timeframe outlined assumes we can effectively coordinate the schedules of the Customer’s team and that the knowledge required for Business Process Flows and Use Cases is distributed across the Project Team. Solvency Advisors Availability. To provide the strongest team possible to this and every project, Solvency Advisors believes that supporting our team member is a crucial component of our delivery. Therefore, it is important to understand that Solvency Advisors LLC staff will not be available at certain times during the expected timeframe of this project to accommodate holidays, and scheduled team member commitments, training, and/or vacation dates. Solvency Advisors LLC will work with you to communicate the dates during the project as part of our ongoing planning and status meetings. Solvency Advisors LLC standard on site workweek for consultants who are from out of town is four days per week. Management Commitment. Our experience shows that successful projects require strong management commitment. Executive sponsorship of this project is essential. It is proven that projects with strong executive involvement produce expected budget results and have strong Customer satisfaction. Internal Customer Support. The Treasurer’s Office will identify an internal resource, typically an Information Services team member, as the Product Owner or Business Analyst. Assumption of Project Being Performed Contiguously. We have made the assumption in this Statement of Work that this project will be performed contiguously. Specifically, the phases of the project will be timed in a manner to minimize or eliminate any stoppages or downtime for both the Customer and the Solvency Advisors LLC Team. Personnel. In the event Customer is dissatisfied with Solvency Advisors LLC personnel, Customer shall immediately notify Solvency Advisors LLC, in writing, detailing the reason for their dissatisfaction. Solvency Advisors LLC will provide a plan within two (2) weeks of Customer’s notice. Selection Decision. Customer shall be solely responsible for making the decision of whether or not to proceed with the recommended solution. SERIAL 220011-CI Delay. Customer acknowledges a delay in making a decision may extend the project timeline and costs to the Customer. Changes. In each instance, a change, revision, alteration to the phase, deliverable, scope, cost estimate or the performance of any service herein must be specified in a written change order signed by Customer. The change order document shall include a description of the service changed, the estimated time to complete the task(s), and the estimated cost(s). In the event a change order is not signed, Solvency Advisors LLC will not proceed with the work. 1.5 Limitations on Liability. TO THE MAXIMUM EXTENT PERMITTED BY LAW, NEITHER PARTY SHALL BE LIABLE TO THE OTHER PARTY OR ANY OTHER PERSON FOR ANY SPECIAL, INCIDENTAL, INDIRECT, CONSEQUENTIAL, EXEMPLARY OR PUNITIVE DAMAGES, WHETHER IN AN ACTION OF CONTRACT, STRICT OR STATUTORY LIABILITY, TORT (INCLUDING NEGLIGENCE) OR OTHER THEORY OF LIABILITY (INCLUDING BREACH OF WARRANTY), ARISING OUT OF OR IN ANY WAY CONNECTED WITH THIS AGREEMENT OR THE USE OF OR INABILITY TO USE ANY PRODUCTS, SERVICES, INFORMATION OR RESULTS PROVIDED UNDER THIS AGREEMENT, EVEN IF SUCH PARTY HAS BEEN ADVISED OF THE POSSIBILITY OF SUCH DAMAGES. EXCEPT FOR CLAIMS ARISING FROM BREACH OF CONFIDENTIALITY, INTELLECTUAL PROPERTY INFRINGEMENT, GROSS NEGLIGENCE OR WILLFUL MISCONDUCT, IN NO EVENT WILL SOLVENCY ADVISORS LLC LIABILITY ARISING OUT OF OR IN ANY MANNER CONNECTED WITH OR RELATING TO THIS TASK ORDER AND THE USE OR INABILITY TO USE ANY OF THE PRODUCTS OR SERVICES PROVIDED UNDER THIS TASK ORDER EXCEED, IN THE AGGREGATE, THE VALUE OF THE LABOR COST UNDER THIS SOW.