180233-CONTRACT-DLT SOLUTIONS LLC.DOC

SERIAL 180233 RFP ORACLE PRODUCTS AND SERVICES
Contract DLT Solutions LLC
DATE OF LAST REVISION: December 12, 2018 CONTRACT END DATE: November 30, 2023
CONTRACT PERIOD THROUGH NOVEMBER 30, 2023
TO: All Departments
FROM: Office of Procurement Services
SUBJECT: Contract for ORACLE PRODUCTS AND SERVICES
Attached to this letter is published an effective purchasing contract for products and/or services to be supplied to
Maricopa County activities as awarded by Maricopa County on December 12, 2018.
All purchases of products and/or services listed on the attached pages of this letter are to be obtained from the
vendor holding the contract. Individuals are responsible to the vendor for purchases made outside of contracts.
The contract period is indicated above.
BW/mm
Attach
Copy to: Office of Procurement Services
James Foley, OPS
(Please remove Serial 13120-RFP from your contract notebooks)

ORACLE PRODUCTS AND SERVICES
This Contract is entered into this 12th day of December 2018 by and between Maricopa County (“County”), a
political subdivision of the State of Arizona, and DLT Solutions LLC, a Virginia corporation (“Contractor”) for the
purchase of Oracle Products and Services.
1.0 CONTRACT TERM:
1.1 This Contract is for a term of Five (5) years, beginning on the 12th day of December, 2018 and
ending the 30th day of November, 2023.
1.2 The products and services which are the subject of this Master Agreement (“County Contract”)
may be covered by a software programs license agreement service or maintenance agreement. The
term of the service or maintenance agreement shall be governed by that document and may
survive the expiration of this Master Agreement.
1.3 The County may, at its option and with the written agreement of the Contractor, renew the term of
this Contract for additional terms up to a maximum of Five (5) additional years, (or at the
County’s sole discretion, extend the contract on a month-to-month basis for a maximum of six (6)
months after expiration). The County shall notify the Contractor in writing of its intent to extend
the Contract term at least sixty (60) calendar days prior to the expiration of the original contract
term, or any additional term thereafter.
1.4 CONTRACT COMPLETION:
The Contractor shall make all reasonable efforts for an orderly transition of its duties and
responsibilities to another provider and/or to the County. This may include, but is not limited to
the preparation of a transition plan and cooperation with the County or other providers in the
transition. The transition includes the transfer of all records, and other data in the possession,
custody or control of Contractor required to be provided to the County either by the terms of this
agreement or as a matter of law. The provisions of this clause shall survive the expiration or
termination of this agreement.
2.0 PRICE ADJUSTMENTS (applies to percentages in contract):
Any requests for reasonable price adjustments must be submitted one hundred and twenty (120) calendar
days prior to the Contract expiration. Requests for adjustment in cost of labor and/or materials must be
supported by appropriate documentation. The reasonableness of the request will be determined by
comparing the request with the Consumer Price Index or by performing a market survey. If County agrees
to the adjusted price terms, County shall issue written approval of the change and provide an updated
version of the Contract. The new change shall not be in effect until the date stipulated on the Contract.
3.0 PAYMENTS:
3.1 As consideration for performance of the duties described herein, County shall pay Contractor the
sum(s) stated in Exhibit “A.”
3.2 Payment shall be made upon the County’s receipt of a properly completed invoice.

SERIAL 180233-RFP
3.3 INVOICES:
3.3.1 The Contractor shall submit one (1) legible copy of their detailed invoice before
payment(s) will be made. Incomplete invoices will not be processed. At a minimum, the
invoice must provide the following information:
• Company name, address and contact
• County bill-to name and contact information
• Contract Serial Number
• County purchase order number
• Project name and/or number
• Invoice number and date
• Payment terms
• Date of service or delivery
• Quantity (number of days or weeks)
• Contract Item number(s)
• Description of Purchase (product or services)
• Pricing per unit of purchase
• Freight (if applicable)
• Extended price
• Mileage w/rate (if applicable)
• Arrival and completion time (if applicable)
• Total Amount Due
3.3.2 Problems regarding billing or invoicing shall be directed to the Department as listed on
the Purchase Order.
3.3.3 Payment shall only be made to the Contractor by Accounts Payable through the Maricopa
County Vendor Express Payment Program. This is an Electronic Funds Transfer (EFT)
process. After Contract Award the Contractor shall complete the Vendor Registration
Form located on the County Department of Finance Vendor Registration Web Site
(http://www.maricopa.gov/922/Vendors).
3.3.4 Discounts offered in the contract shall be calculated based on the date a properly
completed invoice is received by the County.
3.3.5 EFT payments to the routing and account numbers designated by the Contractor will
include the details on the specific invoices that the payment covers. The Contractor is
required to discuss remittance delivery capabilities with their designated financial
institution for access to those details.
3.4 PAYMENT RETENTION (For task order projects as negotiated by user):
3.4.1 Ten percent (10%) of monies paid for Project Management and Project Labor earned by
Contractor related to work under this Contract shall be retained by County until Final
Completion of the services herein described in any project Exhibit B Scope of Work.
County may elect to release specific retention payments based on mutually agreed
milestones, but in no case shall retention be released prior to Final Completion. All other
payment terms and conditions shall not be affected by the retention. In the event of
termination or cancellation of this Contract by County through no fault of Contractor,
Contractor shall be entitled to the refund of any funds in the retention account.
3.4.2 After fifty percent (50%) of the work has been completed, the Maricopa County
Executive Steering Committee may reduce the retainage to five percent (5%) of all
monies previously earned and all monies earned thereafter. Any reduction in retainage
shall be in the discretion of the Maricopa County Executive Steering Committee. Any
interest earned on retainage shall accrue solely to the benefit of County.

SERIAL 180233-RFP
3.4.3 The Contractor shall have the right, pursuant to Arizona Revised Statues, to submit
securities in lieu of retention for all work completed. The Contractor is required to
request this option at least ten (10) business days prior to submission of first Application
for Payment to allow time for preparation of forms. The Contractor shall request and
obtain securities forms through County. The County must identify either securities option
or retention option prior to first Application for Payment.
3.5 APPLICABLE TAXES:
3.5.1 Payment of Taxes: The Contractor shall pay all applicable taxes. With respect to any
installation labor on items that are not attached to real property performed by Contractor
under the terms of this Contract, the installation labor cost and the gross receipts for
materials provided shall be listed separately on the Contractor’s invoices.
3.5.2 State and Local Transaction Privilege Taxes: To the extent any State and local transaction
privilege taxes apply to sales made under the terms of this Contract it is the responsibility
of the seller to collect and remit all applicable taxes to the proper taxing jurisdiction of
authority.
3.5.3 Tax Indemnification: Contractor and all subcontractors shall pay all Federal, State, and
local taxes applicable to its operation and any persons employed by the Contractor.
Contractor shall, and require all subcontractors to hold Maricopa County harmless from
any responsibility for taxes, damages and interest, if applicable, contributions required
under Federal, and/or State and local laws and regulations, and any other costs including;
transaction privilege taxes, unemployment compensation insurance, Social Security, and
Worker’s Compensation.
3.6 TAX (SERVICES):
No tax shall be invoiced or paid against Contractor’s labor. It is the responsibility of the
Contractor to determine any and all applicable taxes.
3.7 TAX (COMMODITIES):
Tax shall not be invoiced against Contractor’s labor. It is the responsibility of the Contractor to
determine any and all applicable taxes.
3.8 STRATEGIC ALLIANCE for VOLUME EXPENDITURES ($AVE):
The County is a member of the $AVE cooperative purchasing group. $AVE includes the State of
Arizona, many Phoenix metropolitan area municipalities, and many K-12 unified school districts.
Under the $AVE Cooperative Purchasing Agreement, and with the concurrence of the successful
Respondent under this solicitation, a member of $AVE may access a contract resulting from a
solicitation issued by the County.
3.9 INTERGOVERNMENTAL COOPERATIVE PURCHASING AGREEMENTS (ICPA’s):
County currently holds ICPA’s with numerous governmental entities. These agreements allow
those entities, with the approval of the Contractor, to purchase their requirements under the terms
and conditions of the County Contract. It is the responsibility of the non-County government
entity to perform its own due diligence on the acceptability of the Contract under its procurement
rules, processes and procedures.
4.0 AVAILABILITY OF FUNDS:
4.1 The provisions of this Contract relating to payment for services shall become effective when funds
assigned for the purpose of compensating the Contractor as herein provided are actually available
to County for disbursement. The County shall be the sole judge and authority in determining the

SERIAL 180233-RFP
availability of funds under this Contract. County shall keep the Contractor fully informed as to the
availability of funds.
4.2 If any action is taken by, any State agency, Federal department, or any other agency or
instrumentality to suspend, decrease, or terminate its fiscal obligations under, or in connection
with, this Contract, County may amend, suspend, decrease, or terminate its obligations under, or in
connection with, this Contract. In the event of termination, County shall be liable for payment
only for services rendered prior to the effective date of the termination, provided that such services
are performed in accordance with the provisions of this Contract. County shall give written notice
of the effective date of any suspension, amendment, or termination under this Section, at least ten
(10) days in advance.
5.0 DUTIES:
5.1 The Contractor shall perform all duties stated in Exhibit “B”, or as otherwise directed in writing
by the issuance of a project scope of work or Purchase Order by the Procurement Officer.
5.2 During the Contract term, County may provide Contractor’s personnel with adequate workspace
for consultants and such other related facilities as may be required by Contractor to carry out its
contractual obligations.
6.0 TERMS AND CONDITIONS:
6.1 INDEMNIFICATION:
To the fullest extent permitted by law, and to the extent that claims, damages, losses or expenses
are not covered and paid by insurance purchased by the Contractor, the Contractor shall defend
indemnify and hold harmless the County (as Owner), its agents, representatives, agents, officers,
directors, officials, and employees from and against all claims, damages, losses, and expenses
(including, but not limited to attorneys' fees, court costs, expert witness fees, and the costs and
attorneys' fees for appellate proceedings) arising out of, or alleged to have resulted from the
negligent acts and, errors, or willful omissions, relating to the performance of this Contract.
Contractor's duty to defend, indemnify, and hold harmless the County, its agents, representatives,
agents, officers, directors, officials, and employees shall arise in connection with any claim,
damage, loss, or expense that is attributable to bodily injury, sickness, disease, death or injury to,
impairment of, or destruction of tangible property, including loss of use resulting there from,
caused by negligent acts and errors, or willful omissions in the performance of this Contract, but
only to the extent caused by the negligent acts or omissions of the Contractor, a subcontractor, any
one directly or indirectly employed by them, or anyone for whose acts they may be liable,
regardless of whether or not such claim, damage, loss, or expense is caused in part by a party
indemnified hereunder. Notwithstanding anything to the contrary, no provision of this Agreement
shall prohibit or affect Contractor’s right to seek contribution from any party responsible for the
underlying claim.
The amount and type of insurance coverage requirements set forth herein will in no way be
construed as limiting the scope of the indemnity in this paragraph.
The scope of this indemnification does not extend to the sole negligence of County.
NOTWITHSTANDING ANYTHING TO THE CONTRARY, DLT SOLUTIONS TOTAL
LIABILITY UNDER THIS AGREEMENT, FOR ANY CAUSE OF ACTION WHATSOEVER,
SHALL BE LIMITED TO THE AMOUNT OF FEES PAID BY COUNTY UNDER THE
APPLICABLE STATEMENT OF WORK FROM WHICH SUCH LIABILITY ARISES.

SERIAL 180233-RFP
6.2 INFRINGEMENT DEFENSE INDEMNIFICATION:
ORACLE STANDARD TERMS AND CONDITIONS SHALL APPLY (SEE EXHIBIT C)
6.3 SOURCE CODE ESCROW REQUIREMENT (IF APPLICABLE):
Source Code Escrow. Oracle confirms that a copy of the source code necessary to support the
Programs is maintained or will be placed into escrow. The source code escrow agreement was
entered into by Oracle America, Inc. on behalf of all members of the Oracle group of companies
(“Oracle Group”) and provides that only if the Oracle Group ceases to be in the business of
supporting the Programs, the escrow agent will furnish You with a copy of the escrowed materials
that have become unsupported. Any escrowed materials furnished under this provision shall be
considered licensed subject to the terms of this Contract and shall be used solely to maintain the
Programs. Oracle’s source code escrow agreement is private and confidential and is not available
for release to You. Oracle does not deposit source code for any third party programs. Upon request
from You, Oracle will register You with Oracle’s escrow agent as a beneficiary under Oracle’s
source code escrow agreement. To request registration, You must email Oracle at source-code-
escrow_ww@oracle.com. Thereafter, and provided that You are current on technical support for
the Programs for which technical support is offered, You will be contacted on an annual basis to
confirm whether You require Your registration to continue.
6.4 INSURANCE:
6.4.1 Contractor, at Contractor’s own expense, shall purchase and maintain the herein
stipulated minimum insurance from a company or companies duly licensed by the State
of Arizona and possessing a current A.M. Best, Inc. rating of B++. In lieu of State of
Arizona licensing, the stipulated insurance may be purchased from a company or
companies, which are authorized to do business in the State of Arizona, provided that
said insurance companies meet the approval of County. The form of any insurance
policies and forms must be acceptable to County.
6.4.2 All insurance required herein shall be maintained in full force and effect until all work or
service required to be performed under the terms of the Contract is satisfactorily
completed and formally accepted. Failure to do so may, at the sole discretion of County,
constitute a material breach of this Contract.
6.4.3 Contractor’s insurance shall be primary insurance as respects County, and any insurance
or self-insurance maintained by County shall not contribute to it.
6.4.4 Any failure to comply with the claim reporting provisions of the insurance policies or any
breach of an insurance policy warranty shall not affect the County’s right to coverage
afforded under the insurance policies.
6.4.5 The insurance policies may provide coverage that contains deductibles or self-insured
retentions. Such deductible and/or self-insured retentions shall not be applicable with
respect to the coverage provided to County under such policies. Contractor shall be
solely responsible for the deductible and/or self-insured retention and County, at its
option, may require Contractor to secure payment of such deductibles or self-insured
retentions by a surety bond or an irrevocable and unconditional letter of credit.
6.4.6 The insurance policies required by this Contract, except Workers’ Compensation and
Errors and Omissions, shall name County, its agents, representatives, officers, directors,
officials and employees as Additional Insureds.
6.4.7 The policies required hereunder, except Workers’ Compensation and Errors and
Omissions, shall contain a waiver of transfer of rights of recovery (subrogation) against
County, its agents, representatives, officers, directors, officials and employees for any
claims arising out of Contractor’s work or service.

SERIAL 180233-RFP
6.4.8 Commercial General Liability:
Commercial General Liability insurance and, if necessary, Commercial Umbrella
insurance with a limit of not less than $2,000,000 for each occurrence, $4,000,000
Products/Completed Operations Aggregate, and $4,000,000 General Aggregate Limit.
The policy shall include coverage for premises liability, bodily injury, broad form
property damage, personal injury, products and completed operations and blanket
contractual coverage, and shall not contain any provisions which would serve to limit
third party action over claims. There shall be no endorsement or modifications of the
CGL limiting the scope of coverage for liability arising from explosion, collapse, or
underground property damage.
6.4.9 Automobile Liability:
Commercial/Business Automobile Liability insurance and, if necessary, Commercial
Umbrella insurance with a combined single limit for bodily injury and property damage
of not less than $2,000,000 each occurrence with respect to any of the Contractor’s
owned, hired, and non-owned vehicles assigned to or used in performance of the
Contractor’s work or services or use or maintenance of the premises under this Contract.
6.4.10 Workers’ Compensation:
Workers’ Compensation insurance to cover obligations imposed by Federal and State
statutes having jurisdiction of Contractor’s employees engaged in the performance of the
work or services under this Contract; and Employer’s Liability insurance of not less than
$1,000,000 for each accident, $1,000,000 disease for each employee, and $1,000,000
disease policy limit.
Contractor, its contractors and its subcontractors waive all rights against Contract and its
agents, officers, directors and employees for recovery of damages to the extent these
damages are covered by the Workers’ Compensation and Employer’s Liability or
commercial umbrella liability insurance obtained by Contractor, its contractors and its
subcontractors pursuant to this Contract.
6.4.11 Errors and Omissions (Professional Liability) Insurance:
Errors and Omissions (Professional Liability) insurance and, if necessary, Commercial
Umbrella insurance, which will insure and provide coverage for errors or omissions or
professional liability of the Contractor, with limits of no less than $2,000,000 for each
claim.
6.4.12 Crime:
Contractor shall maintain Commercial Crime Liability Insurance with a limit of not less
than $500,000 for each occurrence. The policy shall include, but not be limited to,
coverage for employee dishonesty, fraud, theft, or embezzlement.
6.4.13 Cyber:
Policy Limit:
6.4.13.1 The policy shall be issued with minimum limits of $100,000.
6.4.13.2 The policy shall include coverage for all directors, officers, agents and
employees of the Contractor.
6.4.13.3 The policy shall include coverage for third party fidelity.
6.4.13.4 The policy shall include coverage for theft.
6.4.13.5 The policy shall contain no requirement for arrest and conviction.
6.4.13.6 The policy shall cover loss outside the premises of the Named Insured.

SERIAL 180233-RFP
6.4.13.7 The policy shall endorse (Blanket Endorsements are not acceptable) the
Department as Loss Payee as our interest may appear.
6.4.14 Technology Errors & Omission Insurance:
 Each claim $2,000,000
 Annual Aggregate $2,000,000
Such insurance shall cover any, and all errors, omissions, or negligent acts in the delivery
of products, services, and/or licensed programs under this Contract.
In the event that the Tech E&O insurance required by this Contract is written on a claims-
made basis, Contractor warrants that any retroactive date under the policy shall precede
the effective date of this Contract and, either continuous coverage will be maintained or
an extended discovery period will be exercised for a period of two (2) years, beginning at
the time work under this Contract is completed.
6.4.15 Network Security (Cyber) and Privacy Liability (IF APPLICABLE TO PROJECT):
 Each Claim $2,000,000
 Annual Aggregate $2,000,000
Such insurance shall include, but not be limited to, coverage for third party claims and
losses with respect to network risks (such as data breaches, unauthorized access or use,
ID theft of data) and invasion of privacy regardless of the type of media involved in the
loss of private information, crisis management and identity theft response costs. This
should also include breach notification costs, credit remediation, and credit monitoring,
defense and claims expenses, regulatory defense costs plus fines and penalties, cyber
extortion, computer program and electronic data restoration expenses coverage (data
asset protection), network business interruption, computer fraud coverage, and funds
transfer loss.
In the event that the Network Security and Privacy Liability insurance required by this
Contract is written on a claims-made basis, Contractor warrants that any retroactive date
under the policy shall precede the effective date of this Contract and, either continuous
coverage will be maintained, or an extended discovery period will be exercised for a
period of two (2) years beginning at the time work under this Contract is completed.
6.4.16 County shall be a Certificate Holder:
Before providing the services as defined above, Developer shall furnish County with
Certificates of Insurance evidencing coverage required by this Article. The certificates
shall identify County as additional insured and shall be signed by a person authorized by
that insurer to bind coverage on its behalf.
All obligations for occurrence coverage shall survive termination of this Agreement.
Other insurance policies required hereby shall expressly provide that such policies shall
not be canceled, terminated or materially altered without thirty (30) days prior written
notice to County.
All insurance obligations of this Article shall survive termination of this Agreement.
It is understood that the County is “Self-Insured” and a Certificate of Insurance shall be
provided by County upon approval of this Agreement by the Parties.
6.4.17 Certificates of Insurance:
6.4.17.1 Prior to Contract award, Contractor shall furnish the County with valid and
complete certificates of insurance, or formal endorsements as required by the

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Contract in the form provided by the County, issued by Contractor’s insurer(s),
as evidence that policies providing the required coverage, conditions and limits
required by this Contract are in full force and effect. Such certificates shall
identify this contract number and title.
6.4.17.2 In the event any insurance policy(ies) required by this Contract is(are) written on
a claims made basis, coverage shall extend for two years past completion and
acceptance of Contractor’s work or services and as evidenced by annual
Certificates of Insurance.
6.4.17.3 If a policy does expire during the life of the Contract, a renewal certificate must
be sent to County fifteen (15) calendar days prior to the expiration date.
6.4.18 Cancellation and Expiration Notice:
Applicable to all insurance policies required within the Insurance Requirements of this
Contract, Contractor’s insurance shall not be permitted to expire, be suspended, be
canceled, or be materially changed for any reason without thirty (30) days prior written
notice to Maricopa County. Contractor must provide to Maricopa County, within two (2)
business days of receipt, if they receive notice of a policy that has been or will be
suspended, canceled, materially changed for any reason, has expired, or will be expiring.
Such notice shall be sent directly to Maricopa County Office of Procurement Services
and shall be mailed or hand delivered to 320 West Lincoln Street, Phoenix, AZ 85003, or
emailed to the Procurement Officer noted in the solicitation.
6.5 BOND REQUIREMENT (IF REQUIRED FOR ANY PROJECT):
6.5.1 Concurrently with the submittal of the Contract, the Contractor shall furnish the
Contracting Agency the following bonds, which shall become binding upon the award of
the contract to the Contractor.
6.5.1.1 Performance Bond equal to the full Contract amount ($________or as specified)
conditioned upon the faithful performance of the Contract in accordance with
plans, specifications and conditions thereof. Such bond shall be solely for the
protection of the Contracting Agency awarding the Contract.
6.5.1.2 A Payment Bond equal to the full Contract amount ($________or as specified)
solely for the protection of claimants supplying labor and materials to the
Contractor or his Subcontractors in the prosecution of the work provided for in
such Contract.
6.5.2 Each such bond shall include a provision allowing the prevailing party in a suit on such
bond to recover as a part of his judgment such reasonable attorney’s fees as may be fixed
by a judge of the court.
6.5.3 Each bond shall be executed by a surety company or companies holding a certificate of
authority to transact surety business in the State of Arizona issued by the Director of the
Department of Insurance. The bonds shall not be executed by an individual surety or
sureties. The bonds shall be made payable and acceptable to the Contracting Agency.
The bonds shall be written or countersigned by an authorized representative of the surety
who is either a resident of the State of Arizona or whose principal office is maintained in
this State, as by law required, and the bonds shall have attached thereto a certified copy
of the Power of Attorney of the signing official. In addition, said company or companies
shall be rated “Best-A” or better as required by the Contracting Agency, as currently
listed in the most recent Best Key Rating Guide, published by the A.M. Best Company.

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6.6 FORCE MAJEURE:
APPLICABLE ORACLE STANDARD TERMS AND CONDITIONS SHALL CONTROL. (SEE
EXHIBITS C, D AND E)
6.7 WARRANTY (IF APPLICABLE):
APPLICABLE ORACLE STANDARD TERMS AND CONDITIONS SHALL CONTROL. (SEE
EXHIBITS C, D AND E)
6.8 DELIVERY:
6.8.1 Delivery shall specified on each order.
6.8.2 Exceptions to delivery schedule will be special order items that shall be identified.
6.8.3 Delivery shall be F.O.B. Destination, Freight Prepaid.
6.9 EXPEDITED DELIVERY:
6.9.1 If the Using Agency determines that rush shipping or other alternate shipping is required,
it shall notify the Contractor. The Contractor shall determine any additional costs
associated with such delivery terms and communicate that cost to the County.
6.9.2 The County shall not advise the Contractor to proceed with an expedited shipment until
acceptable terms are agreed upon and a purchase order is issued. Upon agreeing to the
additional costs, the Using Agency shall advise the Contractor to proceed.
6.9.3 Upon receipt of material(s) and invoicing, the County shall ensure that any additional
charges are in compliance with and do not exceed agreed to costs. The County shall
retain all documents related to these costs within the agency purchase file.
6.10 SHIPPING DOCUMENTS:
A packing list or other suitable shipping document shall accompany each shipment and shall
include the following:
6.10.1 Contract Serial number.
6.10.2 Contractor’s name and address.
6.10.3 Using Agency name and address.
6.10.4 Using Agency purchase order number.
6.10.5 A description of product(s) shipped, including item number(s), quantity (ies), number of
containers and package number(s), as applicable.
6.11 PERFORMANCE:
It shall be the Contractor’s responsibility to meet the proposed performance requirements.
Maricopa County reserves the right to obtain services on the open market in the event the
Contractor fails to correct the deficient service within 30 days after written notice.
6.12 SHIPPING CHARGES:
6.12.1 Unless expressly included in an Oracle product or service Stocking Keep Unit (SKU) all
shipping charges are separately orderable SKUs. FOB: Destination.
6.12.2 Exceptions to normal shipping charges:

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Expedited freight will be pre-paid by the Contractor and added to invoice if the normal
shipping schedule does not meet County requirements. These requirements will be made in
writing to the contractor.
6.13 PACKAGING/PACKING:
Unless otherwise stated, commercial packages and packing, suitable for the type, size, and kind of
product, commonly used in the industry for the purpose, so constructed as to ensure acceptance
and safe delivery, at the lowest rate, to the point of delivery specified in the bid document is
acceptable.
6.14 OPERATING MANUALS:
Upon delivery, Contractor shall provide comprehensive operational manuals, service manuals and
schematic diagrams, if required by the Department. These may be provided in hard copy or
electronically.
6.15 INSTALLATION:
The Contractor’s price shall include delivery and, if requested at the time of quote/bid, installation
of all equipment in a complete operating condition.
6.16 ACCEPTANCE (IF APPLICABLE):
6.16.1 Perpetual Licenses – Software is made available via a web link provided by the
Licensor; there is no acceptance period for perpetual licenses.
6.16.2 Engineered Systems and Hardware – Acceptance is upon delivery.
6.16.3 Cloud Services – Cloud services are provisions via a web link provided by the cloud
service provider; there is no acceptance period for cloud services.
6.17 RETURN POLICY:
All orders are non-cancellable and non-refundable.
6.18 INSPECTION OF SERVICES (IF APPLICABLE):
6.18.1 The Contractor shall provide and maintain an inspection system acceptable to County
covering the services under this Contract. Complete records of all inspection work
performed by the Contractor shall be maintained and made available to County during
Contract performance and for as long afterwards as the Contract requires.
6.18.2 County has the right to inspect and test all services called for by the Contract, to the
extent practicable at all times and places during the term of the Contract. County shall
perform inspections and tests in a manner that will not unduly delay the work.
6.18.3 If any of the services do not conform to Contract requirements, County is entitled to the
remedies provided under the Oracle Standard Terms and Conditions y:
6.19 ORDERING AUTHORITY:
Any request for purchase shall be accompanied by a valid purchase order, issued by Office of
Procurement Services, a Purchase Order issued by the using Department or direction by a
Certified Agency Procurement Aid (CAPA) with a Purchase Card for payment.

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6.20 NO MINIMUM OR MAXIMUM PURCHASE OBLIGATION:
This Contract does not guarantee any minimum or maximum purchases will be made. Orders will
only be placed under this Contract when the County identifies a need and proper authorization and
documentation have been approved.
6.21 BACKGROUND CHECK (IF REQUIRED BY PROJECT):
Contractors need to be aware that there may be multiple background checks (Sheriff’s Office,
County Attorney's Office, Courts as well as Maricopa County general government) to determine if
the respondent is acceptable to do business with the County. This applies to (but is not limited to)
the Contractor, subcontractors and employees.
6.22 SUSPENSION OF WORK: (THIS PROVISION SHALL NOT APPLY TO ORACLE CLOUD
SERVICES)
The Procurement Officer may order the Contractor, in writing, to suspend, delay, or interrupt all or
any part of the work of this contract for the period of time that the Procurement Officer determines
appropriate for the convenience of the County. No adjustment shall be made under this clause for
any suspension, delay, or interruption to the extent that performance would have been so
suspended, delayed, or interrupted by any other cause, including the fault or negligence of the
Contractor. No request for adjustment under this clause shall be granted unless the claim, in an
amount stated, is asserted in writing as soon as practicable after the termination of the suspension,
delay, or interruption, but not later than the date of final payment under the Contract.
6.23 STOP WORK ORDER:
The Procurement Officer may, at any time, by written order to the Contractor, require the
Contractor to stop all, or any part, of the work called for by this contract for a period of ninety (90)
calendar days after the order is delivered to the Contractor, and for any further period to which the
parties may agree. The order shall be specifically identified as a stop work order issued under this
clause. Upon receipt of the order, the Contractor shall immediately comply with its terms and take
all reasonable steps to minimize the incurrence of costs allocable to the work covered by the order
during the period of work stoppage. Within a period of 90 calendar days after a stop-work is
delivered to the Contractor, or within any extension of that period to which the parties shall have
agreed, the Procurement Officer shall either:
6.23.1 Cancel the stop work order; or
6.23.2 Terminate the work covered by the order as provided in the Default, or the Termination
for Convenience clause of this Contract.
6.23.3 The Procurement Officer may make an equitable adjustment in the delivery schedule
and/or Contract price, or otherwise, and the Contract shall be modified, in writing,
accordingly, if the Contractor demonstrates that the stop work order resulted in an
increase in costs to the Contractor.
6.24 TERMINATION FOR CONVENIENCE:
Maricopa County may terminate the Contract for convenience by providing sixty (60) calendar
days advance notice to the Contractor.
6.25 TERMINATION FOR DEFAULT:
The County may, by written notice of default to the Contractor, terminate this Contract in whole
or in part if the Contractor fails to:
6.25.1 Deliver the supplies or to perform the services within the time specified in this Contract
or any extension;

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6.25.2 Make progress, so as to endanger performance of this Contract; or
6.25.3 Perform any of the other provisions of this Contract.
The County’s right to terminate this contract under these subparagraphs may be exercised if the
Contractor does not cure such failure within ten (10) business days (or more if authorized in
writing by the County) after receipt of the notice from the Procurement Officer specifying the
failure.
6.26 STATUTORY RIGHT OF CANCELLATION FOR CONFLICT OF INTEREST:
Notice is given that pursuant to A.R.S. § 38-511 the County may cancel any Contract without
penalty or further obligation within three years after execution of the Contract, if any person
significantly involved in initiating, negotiating, securing, drafting or creating the Contract on
behalf of the County is at any time while the Contract or any extension of the Contract is in effect,
an employee or agent of any other party to the Contract in any capacity or consultant to any other
party of the Contract with respect to the subject matter of the Contract. Additionally, pursuant to
A.R.S § 38-511 the County may recoup any fee or commission paid or due to any person
significantly involved in initiating, negotiating, securing, drafting or creating the Contract on
behalf of the County from any other party to the Contract arising as the result of the Contract.
6.27 CONTRACTOR LICENSE REQUIREMENT:
6.27.1 The Contractor shall procure all permits, insurance, licenses and pay the charges and fees
necessary and incidental to the lawful conduct of his/her business, and as necessary
complete any required certification requirements, required by any and all governmental
or non-governmental entities as mandated to maintain compliance with and in good
standing for all permits and/or licenses. The Contractor shall keep fully informed of
existing and future trade or industry requirements, Federal, State and Local laws,
ordinances, and regulations which in any manner affect the fulfillment of a Contract and
shall comply with the same. Contractor shall immediately notify both Office of
Procurement Services and the Department of any and all changes concerning permits,
insurance or licenses.
6.27.2 Contractor furnishing finished products, materials or articles of merchandise that will
require installation or attachment as part of the Contract, shall possess any licenses
required. Contractor is not relieved of its obligation to obtain and possess the required
licenses by subcontracting of the labor portion of the Contract. Contractors are advised
to contact the Arizona Registrar of Contractors, Chief of Licensing, to ascertain licensing
requirements for a particular contract. Contractor shall identify which license(s), if any,
the Registrar of Contractors requires for performance of the Contract.
6.28 SUBCONTRACTING:
6.28.1 The Contractor may not assign to another contractor or subcontract to another party for
performance of the terms and conditions hereof without the written consent of the
County. All correspondence authorizing subcontracting must reference the Contract
Number and identify the job project.
6.28.2 The subcontractor’s rate for the job shall not exceed that of the Prime Contractor’s rate,
as bid in the pricing section, unless the Prime Contractor is willing to absorb any higher
rates or the County has approved the increase. The subcontractor’s invoice shall be
invoiced directly to the Prime Contractor, who in turn shall pass-through the costs to the
County, without mark-up. A copy of the subcontractor’s invoice must accompany the
Prime Contractor’s invoice.

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6.29 AMENDMENTS:
All amendments to this Contract shall be in writing and approved/signed by both parties. Maricopa
County Office of Procurement Services shall be responsible for approving all amendments for
Maricopa County.
6.30 ADDITIONS/DELETIONS OF REQUIREMENTS:
The County reserves the right to add and/or delete materials and services to a Contract. If a
service requirement is deleted, payment to the Contractor will be reduced proportionately, to the
amount of service reduced in accordance with the bid price. If additional materials or services are
required from a Contract, prices for such additions will be negotiated between the Contractor and
the County.
6.31 STRICT COMPLIANCE:
Acceptance by County of a performance that is not in strict compliance with the terms of the
Contract shall not be deemed to be a waiver of strict compliance with respect to all other terms of
the Contract.
6.32 VALIDITY:
The invalidity, in whole or in part, of any provision of this Contract shall not void or affect the
validity of any other provision of the Contract.
6.33 SEVERABILITY:
The removal, in whole or in part, of any provision of this Contract shall not void or affect the
validity of any other provision of this Contract.
6.34 RIGHTS IN DATA:
The County shall have the use of data and reports resulting from a Contract without additional cost
or other restriction except as may be established by law or applicable regulation. Each Party shall
supply to the other Party, upon request, any available information that is relevant to a Contract and
to the performance thereunder.
6.35 NON-DISCRIMINATION:
Contractor agrees to comply with all provisions and requirements of Arizona Executive Order
2009-09 including flow down of all provisions and requirements to any subcontractors. Executive
Order 2009-09 supersedes Executive order 99-4 and amends Executive order 75-5 and may be
viewed and downloaded at the Governor of the State of Arizona website
(http://azmemory.azlibrary.gov/cdm/singleitem/collection/execorders/id/680/rec/1) which is
hereby incorporated into this contract as if set forth in full herein. During the performance of this
Contract, Contractor shall not discriminate against any employee, client or any other individual in
any way because of that person’s age, race, creed, color, religion, sex, disability or national origin.
6.36 CERTIFICATION REGARDING DEBARMENT AND SUSPENSION:
6.36.1 The undersigned (authorized official signing on behalf of the Contractor) certifies to the
best of his or her knowledge and belief that the Contractor, it’s current officers and
directors;
6.36.1.1 are not presently debarred, suspended, proposed for debarment, declared
ineligible, or voluntarily excluded from being awarded any contract or grant by
any United States Department or Agency or any state, or local jurisdiction;
6.36.1.2 have not within three (3) year period preceding this Contract;

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6.36.1.2.1been convicted of fraud or any criminal offense in connection with
obtaining, attempting to obtain, or as the result of performing a
government entity (Federal, State or local) transaction or contract;
and
6.36.1.2.2been convicted of violation of any Federal or State antitrust statues or
conviction for embezzlement, theft, forgery, bribery, falsification or
destruction of records, making false statements, or receiving stolen
property regarding a government entity transaction or contract;
6.36.1.2.3are not presently indicted or criminally charged by a government
entity (Federal, State or local) with commission of any criminal
offenses in connection with obtaining, attempting to obtain, or as the
result of performing a government entity public (Federal, State or
local) transaction or contract; and are not presently facing any civil
charges from any governmental entity regarding obtaining,
attempting to obtain, or from performing any governmental entity
contract or other transaction; and have not within a three (3) year
period preceding this Contract had any public transaction (Federal,
State or local) terminated for cause or default.
6.36.1.3 If any of the above circumstances described in the paragraph are applicable to
the entity submitting a bid for this requirement, include with your bid an
explanation of the matter including any final resolution.
6.36.2 The Contractor shall include, without modification, this clause in all lower tier covered
transactions (i.e. transactions with subcontractors) and in all solicitations for lower tier
covered transactions related to this Contract.
6.37 VERIFICATION REGARDING COMPLIANCE WITH A.R.S. §41-4401 AND FEDERAL
IMMIGRATION LAWS AND REGULATIONS:
6.37.1 By entering into the Contract, the Contractor warrants compliance with the Immigration
and Nationality Act (INA using e-verify) and all other Federal immigration laws and
regulations related to the immigration status of its employees and A.R.S. §23-214(A). The
Contractor shall obtain statements from its subcontractors certifying compliance and shall
furnish the statements to the Procurement Officer upon request. These warranties shall
remain in effect through the term of the Contract. The Contractor and its subcontractors
shall also maintain Employment Eligibility Verification forms (I-9) as required by the
Immigration Reform and Control Act of 1986, as amended from time to time, for all
employees performing work under the Contract and verify employee compliance using the
E-verify system and shall keep a record of the verification for the duration of the
employee’s employment or at least three (3) years, whichever is longer. I-9 forms are
available for download at USCIS.GOV.
6.37.2 The County retains the legal right to inspect Contractor and subcontractor employee
documents performing work under this Contract to verify compliance with paragraph 6.38.1
of this Section. Contractor and subcontractor shall be given reasonable notice of the
County’s intent to inspect and shall make the documents available at the time and date
specified. Should the County suspect or find that the Contractor or any of its subcontractors
are not in compliance, the County will consider this a material breach of the Contract and
may pursue any and all remedies allowed by law, including, but not limited to; suspension
of work, termination of the Contract for default, and suspension and/or debarment of the
Contractor. All costs necessary to verify compliance are the responsibility of the Contractor.

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6.38 INFLUENCE:
As prescribed in MC1-1203 of the Maricopa County Procurement Code, any effort to influence an
employee or agent to breach the Maricopa County Ethical Code of Conduct or any ethical conduct
may be grounds for Disbarment or Suspension under MC1-902.
An attempt to influence includes, but is not limited to:
6.38.1 A Person offering or providing a gratuity, gift, tip, present, donation, money,
entertainment or educational passes or tickets, or any type of valuable contribution or
subsidy,
6.38.2 That is offered or given with the intent to influence a decision, obtain a contract, garner
favorable treatment, or gain favorable consideration of any kind.
If a Person attempts to influence any employee or agent of Maricopa County, the Chief
Procurement Officer, or his designee, reserves the right to seek any remedy provided by the
Maricopa County Procurement Code, any remedy in equity or in the law, or any remedy provided
by this contract.
ABSOLUTELY NO CONTACT BETWEEN THE RESPONDENT AND ANY COUNTY
PERSONNEL, OTHER THAN THE OFFICE OF PROCUREMENT SERVICES, IS ALLOWED
DURING THE SOLICITATION PROCESS UNLESS THE COMMUNICATION IS IN
REGARDS TO PRE-EXISTING BUSINESS WITH THE COUNTY. ANY
COMMUNICATIONS REGARDING THE SOLICITATION, ITS PARTICIPANTS OR ANY
DOCUMENTATION PRIOR TO THE CONTRACT AWARD MAY BE GROUNDS FOR
DISMISSAL OF THE RESPONDENT FROM THE EVALUATION PROCESS.
6.39 Contractor EMPLOYEE WHISTLEBLOWER RIGHTS AND REQUIREMENT TO INFORM
EMPLOYEES OF WHISTLERBLOWER RIGHTS:
6.39.1 The Parties agree that this Contract and employees working on this Contract will be
subject to the whistleblower rights and remedies in the pilot program on Contractor
employee whistleblower protections established at 41 U.S.C. § 4712 by section 828 of the
National Defense Authorization Act for Fiscal Year 2013 (Pub. L. 112–239) and section
3.908 of the Federal Acquisition Regulation;
6.39.2 Contractor shall inform its employees in writing, in the predominant language of the
workforce, of employee whistleblower rights and protections under 41 U.S.C. § 4712, as
described in section 3.908 of the Federal Acquisition Regulation. Documentation of such
employee notification must be kept on file by Contractor and copies provided to County
upon request.
6.39.3 Contractor shall insert the substance of this clause, including this paragraph, in all
subcontracts over the simplified acquisition threshold ($150,000 as of September 2013).
6.40 UNIFORM ADMINISTRATIVE REQUIREMENTS:
By entering into this Contract the Contractor agrees to comply with all applicable provisions of
Title 2, Subtitle A, Chapter II, PART 200—UNIFORM ADMINISTRATIVE REQUIREMENTS,
COST PRINCIPLES, AND AUDIT REQUIREMENTS FOR FEDERAL AWARDS contained in
Title 2 C.F.R. § 200 et seq.

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6.41 ACCESS TO AND RETENTION OF RECORDS FOR THE PURPOSE OF AUDIT AND/OR
OTHER REVIEW:
6.41.1 In accordance with section MCI 371 of the Maricopa County Procurement Code the
Contractor agrees to retain (physical or digital copies of) all books, records, accounts,
statements, reports, files, and other records and back-up documentation relevant to this
Contract for six (6) years after final payment or until after the resolution of any audit
questions which could be more than six (6) years, whichever is latest. The County,
Federal or State auditors and any other persons duly authorized by the Department shall
have full access to, and the right to examine, copy and make use of, any and all said
materials.
6.41.2 If the Contractor’s books, records , accounts, statements, reports, files, and other records
and back-up documentation relevant to this Contract are not sufficient to support and
document that requested services were provided, the Contractor shall reimburse Maricopa
County for the services not so adequately supported and documented.
6.42 AUDIT DISALLOWANCES:
If at any time it is determined by the County that a cost for which payment has been made is a
disallowed cost, the County shall notify the Contractor in writing of the disallowance. The course
of action to address the disallowance shall be at sole discretion of the County, and may include
either an adjustment to future invoices, request for credit, request for a check or a deduction from
current invoices submitted by the Contractor equal to the amount of the disallowance, or to require
reimbursement forthwith of the disallowed amount by the Contractor by issuing a check payable
to Maricopa County.
6.43 OFFSET FOR DAMAGES:
In addition to all other remedies at Law or Equity, the County may offset from any money due to
the Contractor any amounts Contractor owes to the County for damages resulting from breach or
deficiencies in performance of the Contract.
6.44 CONFIDENTIAL INFORMATION:
Any information obtained in the course of performing this contract may include information that is
proprietary or confidential to the County. This provision establishes the Contractor’s obligation
regarding such information.
The Contractor shall establish and maintain procedures and controls that are adequate to assure
that no information contained in its records and/or obtained from the County or from others in
carrying out its functions (services) under the Contract shall be used by or disclosed by it, its
agents, officers, or employees, except as required to efficiently perform duties under the Contract.
The Contractor’s procedures and controls at a minimum must be the same procedures and controls
it uses to protect its own proprietary or confidential information. If, at any time during the
duration of the Contract, the County determines that the procedures and controls in place are not
adequate, the Contractor shall institute any new and/or additional measures requested by the
County within fifteen (15) business days of the written request to do so.
Any requests to the Contractor for County proprietary or confidential information shall be referred
to the County for review and approval, prior to any dissemination.
6.45 PUBLIC RECORDS:
Under Arizona law, all Contracts are public records and must be retained by the Records Manager
at the Office of Procurement Services. Contracts shall be open to public inspection and copying
after Contract award and execution, except for such Contracts or sections thereof determined to
contain proprietary or confidential information by the Office of Procurement Services.

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6.46 PRICES:
Contractor will make reasonable efforts to seek approval from Oracle to extend to County under
this Contract prices that are no higher than those paid by any other customer for these or similar
services.
6.47 INTEGRATION:
This Contract represents the entire and integrated agreement between the parties and supersedes
all prior negotiations, proposals, communications, understandings, representations, or agreements,
whether oral or written, express or implied.
6.48 RELATIONSHIPS:
6.48.1 In the performance of the services described herein, the Contractor shall act solely as an
independent contractor, and nothing herein or implied herein shall at any time be
construed as to create the relationship of employer and employee, co-employee,
partnership, principal and agent, or joint venture between the County and the Contractor.
6.48.2 The County reserves the right of final approval on proposed staff for all Task Orders.
Also, upon request by the County, the Contractor will be required to remove any
employees working on County projects and substitute personnel based on the discretion
of the County within two business days, unless previously approved by the County.
6.49 CHANGES:
In the event of a change to the distribution or reseller agreement between Contractor and Oracle,
changes to the license definitions and rules and/or changes to Global Price Lists, Contractor may
submit such changes as Oracle requires under Contractor’ distribution in writing to the County for
review. The County shall have thirty (30) days to accept or reject those changes. In the event the
County accepts the new terms and conditions, the County shall notify Contractor in writing of
such acceptance and the parties will negotiate and execute an Amendment to this Contract to
incorporate such changes. If Contractor and the County cannot reach agreement to the proposed
changes or the County fails to respond to Contractor request within thirty (30) days of receiving
notice from Contractor, Contractor may terminate this Contract.
6.50 GOVERNING LAW:
This Contract shall be governed by the laws of the State of Arizona. Venue for any actions or
lawsuits involving this Contract will be in Maricopa County Superior Court, Phoenix, Arizona.
6.51 ORDER OF PRECEDENCE:
In the event of a conflict in the provisions of this Contract and the Oracle Standard Terms and
Conditions the terms of this Contract shall prevail, except the Oracle Standard Terms and
Conditions shall prevail where it pertains to the use of the Oracle products and services.
6.52 INCORPORATION OF DOCUMENTS:
The following are to be attached to and made part of this Contract:
6.52.1 Exhibit A, Pricing;
6.52.2 Exhibit B, Scope of Work;
6.52.3 Exhibit C, Oracle Software Standard Terms and Conditions for Products and Services;
6.52.4 Exhibit D, Oracle Cloud Services Terms and Conditions

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6.52.5 Exhibit E, Oracle Hardware Terms and Conditions
6.52.6 Exhibit F, Office of Procurement Services Contractor Travel and Per Diem Policy
NOTICES:
All notices given pursuant to the terms of this Contract shall be addressed to:
For County:
Maricopa County
Office of Procurement Services
ATTN: Contract Administration
320 West Lincoln Street
Phoenix, Arizona 85003-2494
For Contractor:
DLT Solutions LLC.
2411 Dulles Corner Park
Suite 800
Herndon VA. 20174
ATTN: Contract Management
Kevin.Ford@dlt.com

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SERIAL 180233-RFP

SERIAL 180233-RFP
EXHIBIT A
PRICING
SERIAL 180233-RFP
NIGP CODE: 20655
RESPONDENT'S NAME: DLT Solutions, LLC
COUNTY VENDOR NUMBER : VS0000003170
ADDRESS: 2411 Dulles Corner Park Suite 800
P.O. ADDRESS:
TELEPHONE NUMBER: (703) 709-7172
FACSIMILE NUMBER: (866) 419-7926
WEB SITE: www.dlt.com
CONTACT (REPRESENTATIVE): Kevin Ford
REPRESENTATIVE'S E-MAIL ADDRESS: kevin.ford@dlt.com
YES NO
WILL ALLOW OTHER GOVERNMENTAL ENTITIES TO PURCHASE FROM THIS
CONTRACT [ X ] [ ]
PAYMENT TERMS. [X] NET 30 DAYS
Product Support
Discount Discount
1.3.1 Perpetual License Recap
MINIMUM DISCOUNTS 27% 22%
1.3.2 Engineered Systems Recap
MINIMUM DISCOUNTS SEE TAB FOR DETAILED PRICING 5% 22%
1.3.3 Hardware Recap
AVERAGE DISCOUNTS SEE TAB FOR DETAILED PRICING 15% 22%
1.3.4 Cloud Services Recap
MINIMUM DISCOUNTS SEE TAB FOR DETAILED PRICING 32% NA
1.3.5 Professional Services Recap
SEE TAB FOR PROFESSIONAL SERVICES
BY TASK ORDER ONLY
1.3.6 Support Services Recap
SEE TAB FOR SUPPORT SERVICES
BY TASK ORDER ONLY
1.3.7 Training Recap
AVERAGE DICOUNTS SEE TAB FOR DETAILED PRICING 22% NA
1.3.8 Financing Recap
BY TASK ORDER ONLY

SERIAL 180233-RFP
1.3.9 Full Pro Services
SEE TAB FOR FULL PRO SERVICES
BY TASK ORDER ONLY
Insert
Insert Percentage
1.3.1 Perpetual Licenses Catalog Products Percentage
Below
Below
First Year
Maintenance
Min. Discount for
Global Price List - shown in dark grey Percentage based
Licenses XX%
on discounted
license Cost
Technology Global Price List Products 27% 22%
Oracle Fusion Applications Component Global Price
List 27% 22%
Oracle E-Business Suite Applications Global Price List
Component Pricing 27% 22%
Oracle Business Intelligence Applications Global Price
List Component Pricing 27% 22%
Peoplesoft Component Global Price List 27% 22%
JD Edwards Component Global Price List 27% 22%
Oracle Construction & Engineering Global Price List 27% 22%
Siebel CRM Component Global Price List 27% 22%
Oracle Application Integration Architecture Global
Price List 27% 22%
ORACLE PRODUCTS TRANSACTION BANDS FOR
PRODUCT
DISCOUNT END DISCOUNT
USER WITH END USER
BUDGET LESS WITH BUDGET
THAN $100 MORE THAN
MILLION $100 MILLION
0-$25000 47% 27%
$25000-$100,000 47% 27%
$100,000-$250,000 48% 27%
$250,000-$1,000,000 50% 35%
$1,000,000- PLUS 50% 45%

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1.3.2 Engineered Systems Catalog Products
Insert Insert Insert
Insert Percentage Insert Percentage Insert Percentage
Percentage Percentage Percentage
Below Below Below
Below Below Below
First Year Oracle First Year Oracle
First Year
First Year Oracle Premier Support Customer Data
Min. SULS
Min. Discount Premier Support for for Operating and Device
Oracle Engineered Systems Discount for Percentage
Eng Systems Systems Percentage Systems Retention
Global Price List Licenses based on
Hardware% based on discounted Percentage based Percentage based
XX% discounted
Hardware Cost on discounted on discounted
license Cost
Hardware Cost Hardware Cost
Hardware 5% 12% 12% 3%
Engineered Systems Software 27% 22%
1.3.3 Hardware, Servers, Storage and Networking Catalog Products
Insert Insert Insert Insert
Insert Percentage Insert Percentage
Percentage Percentage Percentage Percentage
Below Below
Below Below Below Below
First Year Oracle First Year
First Year
First Year Oracle Premier Support Oracle Customer
SULS
Premier Support for for Operating Data and Device Min. Discount
Global Price List - shown in dark Min. Discount Percentage
Systems Percentage Systems Retention for Licenses
grey Hardware% based on
based on discounted Percentage based Percentage based XX%
discounted
Hardware Cost on discounted on discounted
license Cost
Hardware Cost Hardware Cost
Systems Hardware and Software
Global Price List
Oracle Hardware Category L 20% 12% 12% 3% 27% 22%
Oracle Hardware Category U 13% 12% 12% 3% 27% 22%
Oracle Hardware Category V 20% 12% 12% 3% 27% 22%
Oracle Hardware Category X 30% 12% 12% 3% 27% 22%
Oracle Hardware Category Z 5% 12% 12% 3% 27% 22%
Oracle Hardware Category Y 2%

SERIAL 180233-RFP
1.3.4 Cloud Services Catalog Products
Insert Percentage Below
Min. Discount for Service
Global Price List - shown in dark grey
XX%
Oracle Cloud Software as a Service (SaaS)
Oracle RightNow Global Price List 32%
Oracle Taleo Cloud Service Global Price List 32%
Oracle Fusion Cloud Service Global Price List 32%
Oracle Cloud Platform as a Service and Infrastructure as a Service
(PaaS and IaaS)
Oracle Cloud Platform as a Service and Infrastructure as a Service -
Public Cloud Global Price List 2%
Oracle Construction and Engineering Global Price List (CEGBU)
(cloud eligible offerings) 2%
Consulting/Professional
1.3.5
Services
Labor Rate(s)
Labor Category Year 1 Year 2 Year 3 Year 4 Year 5
Application Developer $ 198.83 $ 198.83 $ 202.89 $ 202.89 $ 202.89
Associate Consultant $ 131.27 $ 131.27 $ 133.89 $ 133.89 $ 136.57
Consulting/Engineer $ 190.61 $ 193.51 $ 193.51 $ 196.46 $ 196.46
Director/Engineer $ 212.18 $ 212.18 $ 216.51 $ 216.51 $ 222.07
Installation Engineer $ 190.61 $ 190.61 $ 195.50 $ 195.50 $ 200.51
Managing Principal
Consultant $ 264.96 $ 264.96 $ 271.75 $ 271.75 $ 278.72
Practice Director $ 330.81 $ 330.81 $ 337.43 $ 337.43 $ 344.18
Practice Manager $ 285.48 $ 285.48 $ 291.41 $ 291.41 $ 297.24
Principal Consultant $ 231.84 $ 231.84 $ 237.78 $ 237.78 $ 243.88
Project Manager/Engineer $ 242.89 $ 242.89 $ 244.11 $ 244.11 $ 245.34
Senior Consultant/Engineer $ 215.86 $ 215.86 $ 219.15 $ 219.15 $ 222.48
Senior Project Manager $ 248.86 $ 250.11 $ 250.11 $ 251.37 $ 251.37
Sr. Application Developer $ 207.94 $ 207.94 $ 212.18 $ 213.27 $ 213.27
Sr. Practice Director $ 364.32 $ 364.32 $ 373.66 $ 373.66 $ 383.24
Sr. Principal Consultant $ 264.96 $ 264.96 $ 271.75 $ 271.75 $ 278.72
Sr. Systems Engineer $ 217.52 $ 217.52 $ 217.52 $ 223.10 $ 223.10

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Staff Consultant $ 165.60 $ 165.60 $ 169.85 $ 169.85 $ 174.20
Systems Engineer $ 201.86 $ 201.86 $ 201.86 $ 207.04 $ 207.04
1.3.6 Technical Support Services and/or Maintenance Support Services
Technical Support Services and/or Maintenance Support Services fees are calculated as a factor of fees paid on net
new licenses and/or hardware, renewal of services thereafter are priced based on a percentage increase over prior
years fees and provided in accordance with then current Technical Support Policies.
1.3.7 Oracle Training and University Products
Oracle University
Training Services
Customer Transaction
Band E-Business License and Technical Support Discounts (Enter Discount off of list price.
List price detailed at www.oracle.com/education
$0 - $10,000 10.0%
$10,001 - $25,000 15.0%
$25,001 - $50,000 20.0%
$50,001 - $100,000 27.0%
$100,001 - $250,000 30.0%
$250,001 + 32.0%
1.3.8 Financing Services
Financing to be considered on a deal by deal basis.

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1.3.9 Full Pro Services
CLIN Commercial USC Labor NTE
Labor Category Number LIST PRICE Year 1 Year 2 Year 3 Year 4 Year 5 Year 6
DLT Labor Rates for US Communities Contract
Installation Engineer DLT001 $ 239.97 $ 190.61 $ 190.61 $ 195.50 $ 195.50 $ 200.51 $ 200.51
Systems Engineer DLT002 $ 208.72 $ 201.86 $ 201.86 $ 201.86 $ 207.04 $ 207.04 $ 207.04
Sr. Systems Engineer DLT003 $ 223.63 $ 217.52 $ 217.52 $ 217.52 $ 223.10 $ 223.10 $ 223.10
Application Developer DLT004 $ 202.89 $ 198.83 $ 198.83 $ 202.89 $ 202.89 $ 202.89 $ 202.89
Sr. Application Developer DLT005 $ 223.62 $ 207.94 $ 207.94 $ 212.18 $ 213.27 $ 213.27 $ 215.43
Director/Engineer DLT0027 $ 395.96 $ 212.18 $ 212.18 $ 216.51 $ 216.51 $ 222.07 $ 222.07
Senior Project Manager DLT0028 $ 329.96 $ 248.86 $ 250.11 $ 250.11 $ 251.37 $ 251.37 $ 255.20
Project Manager/Engineer DLT0029 $ 269.97 $ 242.89 $ 242.89 $ 244.11 $ 244.11 $ 245.34 $ 245.34
Senior Consultant/Engineer DLT0030 $ 244.18 $ 215.86 $ 215.86 $ 219.15 $ 219.15 $ 222.48 $ 225.87
Consulting/Engineer DLT0031 $ 212.89 $ 190.61 $ 193.51 $ 193.51 $ 196.46 $ 196.46 $ 199.45

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EXHIBIT B
SCOPE OF WORK
ORACLE PRODUCTS AND SERVICES
1.0 INTRODUCTION AND BACKGROUND
1.1 MASTER AGREEMENT
Maricopa County (herein “Lead Public Agency”) on behalf of itself and all states, local
governments, school districts, higher education institutions, and other government agencies in the
United States of America (herein “Participating Public Agencies”) is awarding this contract to
one or more qualified suppliers to enter into a Master Agreement for a complete line of Oracle
Products, Services and Solutions (herein “Products and Services”).
ALL PRODUCTS OFFERED MUST BE NEW OR LIKE NEW, UNUSED, LATEST DESIGN
AND TECHNOLOGY.
1.2 OBJECTIVES
1.2.1 Provide a comprehensive competitively solicited Master Agreement offering Products
and Services to Participating Public Agencies;
1.2.2 Establish the Master Agreement as a Supplier’s primary offering to Participating Public
Agencies;
1.2.3 Achieve cost savings for Suppliers and Participating Public Agencies through a single
competitive solicitation process that eliminates the need for multiple bids or proposals;
1.2.4 Combine the volumes of Participating Public Agencies to achieve cost effective pricing;
1.2.5 Reduce the administrative and overhead costs of Suppliers and Participating Public
Agencies through state of the art ordering and delivery systems;
1.2.6 Provide Participating Public Agencies with environmentally responsible products and
services.
1.3 GENERAL DEFINITION OF PRODUCTS AND/OR SERVICES
Oracle Products, Services and Solutions: Contractors are to provide the broadest possible
selection of Oracle Products, Services and Solutions they offer. The intent of this contract is to
provide Participating Public Agencies with products, services and solutions to meet their various
needs. Therefore, the contractors should have demonstrated experience in providing the Products,
Services and Solutions as defined in this Exhibit including but not limited to:
1.3.1 Perpetual Licenses – applications, database and options, business intelligent,
middleware and any other perpetual license offered by Oracle.
1.3.2 Engineered Systems – integrated software and hardware systems offered by Oracle.
1.3.3 Hardware, Servers, Storage and Networking - any servers, storage and networking
products offered by Oracle.
1.3.4 Cloud Services – Software as a Service (SaaS), Platform as a Service (PaaS), and
Infrastructure as a Service (IaaS) offered by Oracle.
1.3.5 Consulting/Professional Services – Consulting and integration services relating to
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1.3.6 Technical Support Services and/or Maintenance Support Services – telephone
technical support, premier support for systems and any other support services available
from Oracle for license and hardware.
1.3.7 Oracle Training and University Products - Any related Oracle training including
instructor lead classes and self-guided learning paths.
1.3.8 Financing Services– Financing services for orders and solutions.
1.4 INTENT:
The intent of this contract is to establish a nationwide purchasing agreement for the acquisition of
Oracle products, services and solutions. The categories of descriptive examples in Section 2.12
are to provide a general, non-inclusive, description of the categories.
Other governmental entities under agreement with the County may have access to products or
services provided hereunder (see Sections 3.15, 3.16 and Exhibit 6, MICPA.)
The County reserves the right to add additional contractors, at the County’s sole discretion, in
cases where the currently listed contractors are of an insufficient number or skill-set to satisfy the
County’s needs or to ensure adequate competition on any project or task order work
It is expected that contractors will provide binding written Task Orders to be approved by the
using agency for all products or services to be purchased under this contract. If more than one
contractor is awarded a contract the members at their discretion may request Task Orders from one
or more contractors and select the Task Order that’s best meets their internal interests. .
2.0 SCOPE OF WORK:
2.1 Represent, sell, and service all the Oracle Products listed below (Section 2.12);
2.2 Be able to service local governments, states, school districts, and higher education institutions in
the United States of America, and other governmental agencies and nonprofit organizations;
2.3 Have the resources to work with multiple entities at the same time;
2.4 Throughout the life of this contract, the successful Contractor shall maintain expertise, resources
and capabilities to maintain an Oracle Platinum Partnership level.
2.5 Provide commercial hardware, software, services and solutions as ordered under the task order as
a member of the Oracle Platinum Partner Network in good standing with all required distribution
agreements;
2.6 Perform or have service delivery partners that can provide consulting, assessment, design,
integration, installation and management of Services/Solutions at the task order level;
2.7 Perform a wide range of professional, technical support and engineering Services/Solutions to
support the mission and objectives of Maricopa County and Participating Public Agencies as
authorized buyers off this contract;
2.8 Provide maintenance support Services/Solutions
2.9 Provide project management support for each deliverable under the contract;
2.10 Provide project specific and overall contract performance reporting, as required.

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2.11 Provide on-going marketing of the contract by aligning and traveling with the U.S Communities
Program Managers, administrative and marketing personnel engaged in directly promoting the
contract to Participating Public Agencies through agency meetings, direct mail, national
publications, annual meetings and other such activities.
2.12 PRODUCTS AND SERVICES REQUIRED:
2.12.1 Perpetual Licenses – applications, database and options, business intelligent,
middleware and any other perpetual license offered by Oracle.
2.12.2 Engineered Systems – integrated software and hardware systems offered by Oracle.
2.12.3 Hardware, Servers, Storage, and Networking - any servers, storage, and networking
products offered by Oracle.
2.12.4 Cloud Services – Software as a Service (SaaS), Platform as a Service (PaaS), and
Infrastructure as a Service (IaaS) offered by Oracle.
2.12.5 Consulting/Professional Services – Consulting and integration services relating to
Oracle products and services.
2.12.6 Technical Support Services and/or Maintenance Support Services – telephone
technical support, premier support for systems and any other support services available
from Oracle for license and hardware.
2.12.7 Oracle Training and University Products - Any related Oracle training including
instructor lead classes and self-guided learning paths.
2.12.8 Financing Services– Financing services for orders and solutions.
2.13 STAFF EXPERIENCE:
2.13.1 For Maricopa County, full-time and part-time staff, proposed consultants and
subcontractors who may be assigned direct work for this contract should be identified in
any project Task Orders.
2.14 FACILITIES:
During the course of this Contract, the County may provide the Contractor’s personnel with
adequate workspace for consultants and such other related facilities as may be required by
Contractor to carry out its obligation enumerated herein.
2.15 TRAINING:
The Contractor shall provide a minimum of (To be determined for each Task Order) to completely
train County personnel in the use and care of the equipment.
2.16 WARRANTY:
APPLICABLE ORACLE STANDARD TERMS AND CONDITIONS SHALL CONTROL.
2.17 ACCEPTANCE:
2.17.1 Perpetual Licenses – Software is made available via a web link provided by the
Licensor; there is no acceptance period for perpetual licenses.
2.17.2 Engineered Systems and Hardware – Acceptance is upon delivery.

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2.17.3 Cloud Services – Cloud services are provisions via a web link provided by the cloud
service provider; there is no acceptance period for cloud services.
3.0 PROCUREMENT REQUIREMENTS:
3.1 DELIVERY:
3.1.1 Delivery shall be made within 48 hours after receipt of order (ARO) or as agreed with
using agency.
3.1.2 Exceptions to delivery schedule will be special order items that must be identified.
3.1.3 Maricopa County reserves the right to obtain material on the open market in the event
Contractors fail to make delivery and charge any price differential to the Contractor.
3.1.4 Delivery shall be F.O.B. Destination, Freight Prepaid.
3.2 EXPEDITED DELIVERY:
3.2.1 If the Using Agency determines that rush shipping or other alternate shipping is required,
it shall notify the Contractor. The Contractor shall determine any additional costs
associated with such delivery terms and communicate that cost to the County.
3.2.2 The County shall not advise the Contractor to proceed with an expedited shipment until
acceptable terms are agreed upon and a purchase order is issued. Upon agreeing to the
additional costs, the Using Agency shall advise the Contractor to proceed.
3.2.3 Upon receipt of material(s) and invoicing, the County shall ensure that any additional
charges are in compliance with and do not exceed agreed to costs. The County shall
retain all documents related to these costs within the agency purchase file.
3.3 SHIPPING DOCUMENTS:
A packing list or other suitable shipping document shall accompany each shipment and shall
include the following:
3.3.1 Contract Serial number.
3.3.2 Contractor’s name and address.
3.3.3 Using Agency name and address.
3.3.4 Using Agency purchase order number.
3.3.5 A description of product(s) shipped, including item number(s), quantity (ies), number of
containers and package number(s), as applicable.
3.4 PERFORMANCE:
It shall be the Contractor’s responsibility to meet the proposed performance requirements.
Maricopa County reserves the right to obtain services on the open market in the event the
Contractor fails to perform and any price differential will be charged against the Contractor.
3.5 SHIPPING CHARGES:
3.5.1 Shipping costs will be borne by the Contractor. FOB: Destination.
3.5.2 Exceptions to normal shipping charges:

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Expedited freight will be pre-paid by the Contractor and added to invoice if the normal
shipping schedule does not meet County requirements. These requirements will be made in
writing to the contractor.
3.6 PACKAGING/PACKING:
Unless otherwise stated, commercial packages and packing, suitable for the type, size, and kind of
product, commonly used in the industry for the purpose, so constructed as to ensure acceptance
and safe delivery, at the lowest rate, to the point of delivery specified in the bid document is
acceptable.
3.7 OPERATING MANUALS:
Upon delivery, Contractor shall provide comprehensive operational manuals, service manuals and
schematic diagrams, if required by the Department. These may be provided in hard copy or
electronically.
3.8 INSTALLATION (If required):
The Contractor’s price shall include delivery and installation of all equipment in a complete
operating condition.
3.9 CONTRACTOR EMPLOYEE MANAGEMENT:
3.9.1 Contractor shall endeavor to maintain the personnel proposed in their proposal
throughout the performance of this Contract. In the event that Contractor personnel’s
employment status changes, Contractor shall provide County a list of proposed
candidates with equivalent experience. Under no circumstances is it acceptable for the
implementation schedule to be impacted by a personnel change on the part of the
Contractor.
3.9.2 Contractor shall not reassign any key personnel without the express consent of the
County.
3.9.3 County reserves the right to immediately remove from its premises any Contractor
personnel it determines is a risk to County operations.
3.9.4 County reserves the right to request the replacement of Contractor personnel at any time,
for any reason. Said requested removal shall not be subject to part 3.9.1 3.11.1 of this
section.
3.10 TRAINING:
The Contractor shall provide training services as needed, depending on the product or service
purchased, to completely train County personnel in the use and care of the equipment. All training
shall take place on-site at Maricopa County.
3.11 MAINTENANCE (If Required):
The Contractor shall provide for maintenance under this Contract upon acceptance of materials by
the Department.
3.12 USAGE REPORT:
The Contractor shall furnish the County a usage report, upon request, delineating the acquisition
activity governed by the Contract. The format of the report shall be approved by the County and
shall disclose the quantity and dollar value of each contract item by individual unit.

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3.13 BACKGROUND CHECK:
Bidders/proposers need to be aware that there may be multiple background checks (Sheriff’s
Office, County Attorney's Office, Courts as well as Maricopa County general government) to
determine if the respondent is acceptable to do business with the County. This applies to (but is
not limited to) the company, subcontractors and employees and the failure to pass these checks
shall deem the respondent non-responsible.
3.14 STRATEGIC ALLIANCE for VOLUME EXPENDITURES ($AVE):
The County is a member of the $AVE cooperative purchasing group. $AVE includes the State of
Arizona, many Phoenix metropolitan area municipalities, and many K-12 unified school districts.
Under the $AVE Cooperative Purchasing Agreement, and with the concurrence of the successful
Respondent under this solicitation, a member of $AVE may access a contract resulting from a
solicitation issued by the County. If you do not want to grant such access to a member of $AVE,
please so state in your proposal. In the absence of a statement to the contrary, the County will
assume that you do wish to grant access to any contract that may result from this Request for
Proposal.
3.15 INTERGOVERNMENTAL COOPERATIVE PURCHASING AGREEMENTS (ICPA’s):
County currently holds ICPA’s with numerous governmental entities. These agreements allow
those entities, with the approval of the Contractor, to purchase their requirements under the terms
and conditions of the County Contract. It is the responsibility of the non-County government
entity to perform its own due diligence on the acceptability of the Contract under its procurement
rules, processes and procedures.

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EXHIBIT C
ORACLE SOFTWARE STANDARD TERMS AND CONDITIONS FOR PRODUCTS AND SERVICES

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EXHIBIT D
ORACLE CLOUD SERVICES TERMS AND CONDITIONS

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EXHIBIT E
ORACLE HARDWARE TERMS AND CONDITIONS

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EXHIBIT F
OFFICE OF PROCUREMENT SERVICES CONTRACTOR TRAVEL AND PER DIEM POLICY
1.0 All contract-related travel plans and arrangements shall be prior-approved by the County Contract
Administrator.
2.0 Lodging, per diem and incidental expenses incurred in performance of Maricopa County/Special District
(County) contracts shall be reimbursed based on current U.S. General Services Administration (GSA)
domestic per diem rates for Phoenix, Arizona. Contractors must access the following internet site to
determine rates (no exceptions): (www.gsa.gov).
2.1 Additional incidental expenses (i.e., telephone, fax, internet and copying charges) shall not be
reimbursed. They should be included in the contractor’s hourly rate as an overhead charge.
2.2 The County will not (under no circumstances) reimburse for Contractor guest lodging, per diem or
incidentals.
3.0 Commercial air travel shall be reimbursed as follows:
3.1 Coach airfare will be reimbursed by the County. Business class airfare may be allowed only when
preapproved in writing by the County Contract Administrator as a result of the business need of
the County when there is no lower fare available.
3.2 The lowest direct flight airfare rate from the Contractors assigned duty post (pre-defined at the
time of contract signing) will be reimbursed. Under no circumstances will the County reimburse
for airfares related to transportation to or from an alternate site.
3.3 The County will not (under no circumstances) reimburse for Contractor guest commercial air
travel.
4.0 Rental vehicles may only be used if such use would result in an overall reduction in the total cost of the
trip, not for the personal convenience of the traveler. Multiple vehicles for the same set of travelers for the
same travel period will not be permitted without prior written approval by the County Contract
Administrator.
4.1 Purchase of comprehensive and collision liability insurance shall be at the expense of the
contractor. The County will not reimburse contractor if the contractor chooses to purchase this
coverage.
4.2 Rental vehicles are restricted to sub-compact, compact or mid-size sedans unless a larger vehicle
is necessary for cost efficiency due to the number of travelers. (NOTE: contractors shall obtain
pre-approval in writing from the County Contract Administrator prior to rental of a larger vehicle.)
4.3 County will reimburse for parking expenses if free, public parking is not available within a
reasonable distance of the place of County business. All opportunities must be exhausted prior to
securing parking that incurs costs for the County. Opportunities to be reviewed are the DASH;
shuttles, etc. that can transport the contractor to and from County buildings with minimal costs.
4.4 County will reimburse for the lowest rate, long-term uncovered (e.g. covered or enclosed parking
will not be reimbursed) airport parking only if it is less expensive than shuttle service to and from
the airport.
4.5 The County will not (under no circumstances) reimburse the Contractor for guest vehicle rental(s)
or other any transportation costs.
5.0 Contractor is responsible for all costs not directly related to the travel except those that have been pre-
approved by the County Contract Administrator. These costs include (but not limited to) the following: in-
room movies, valet service, valet parking, laundry service, costs associated with storing luggage at a hotel,

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fuel costs associated with non-County activities, tips that exceed the per diem allowance, health club fees,
and entertainment costs. Claims for unauthorized travel expenses will not be honored and are not
reimbursable.
6.0 Travel and per diem expenses shall be capped at 15% of project price unless otherwise specified in
individual contracts.
7.0 Contractor shall provide, (upon request) with their invoice(s), copies of receipts supporting travel and per
diem expenses, and if applicable with a copy of the written consent issued by the Contract Administrator.
No travel and per diem expenses shall be paid by County without copies of the written consent as described
in this policy and copies of all receipts.

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DLT SOLUTIONS LLC, PO BOX 743359, ATLANTA GA 30374
PRICING SHEET: NIGP CODE 20655
Terms: NET 30
Vendor Number: VC0000005421
Certificates of Insurance Required
Contract Period: To cover the period ending November 30, 2023.