UMOM NEW DAY CENTERS, INC. - TOHONO OODHAM 2017.PDF

Last updated: 03/10/2017
General information
Organization UMOM New Day Centers, Inc.
Contact First name Melissa
Contact Last name Steimer
Contact e-mail msteimer@umom.org
Contact phone number 6028890675
Address
Street 3333 E. Van Buren Street
City Phoenix
State Arizona
ZIP Code 85008
From what tribe is the Tohono O’odham Nation
organization requesting the
grant?
Total grant amount request 40000
1 / 1



UMOM Shelter Services for Homeless Families and Individuals
Proposal created for the Tohono O’odham Nation
May 2017
a) The perceived need and how UMOM will address that need.
Nearly 50 families slip into homelessness every week in Maricopa County. Many of these vulnerable
families do not have a safety net or natural supports to see them through. As of February 2017, more than
400 Arizona families and individuals were waiting for some type of shelter, with wait times ranging from 1.5
weeks to five months.
While they wait for shelter and critical support, children of homeless families often suffer the most; they
experience developmental delays, poor physical health, low academic achievement and emotional and
behavioral problems. Arizona's Department of Education reported that in 2013-14, 29,763 students
experienced homelessness -- a 17% increase since 2008-09. In Maricopa County alone, 18,457 students
experienced homelessness. Without intervention, these children and their families face a downward spiral
of instability that threatens their potential to develop as healthy, active members of our community.
UMOM serves as a beacon of hope for these struggling children and their families. Founded in 1964,
UMOM is the largest provider of services for homeless families and individuals in Arizona. Driven by a
vision to be a leader in breaking the cycle of homelessness, UMOM’s mission is to prevent and end
homelessness with innovative strategies and housing solutions that meet the unique needs of each family
and individual.
The objective of UMOM's Shelter Services Program is to exit families from homelessness to permanent
housing as quickly as possible and ensure that they are stable enough to keep from returning to the
homeless service system. The average length of stay in our emergency shelter is 87 days, but if necessary,
families can stay up to 120 days. By reducing the number of days families need shelter, we are able to help
more families in need. Since 2014, we have successfully diverted more than 1,600 families from
homelessness through effective shelter programs.
This success is due largely to our focus on targeting the right housing intervention for each family,
removing their barriers to housing, and helping them access, and maintain, permanent housing upon exit.
At shelter intake, UMOM uses the Family-Service Prioritization Decision Assistance Tool (F-SPDAT), which
helps our Family Support Specialists determine, together with the families, the most relevant case plan
goals and housing strategy option based upon their needs and barriers. By strategically allocating
resources based on families' unique needs, and diverting low acuity families into housing instead of shelter,
we have freed up space at our emergency shelter for families with the greatest needs.
While in UMOM shelter, residents benefit from a host of basic and comprehensive services (food, medical
care, case management, childcare, GED preparation and assistance, behavioral therapy, etc.) to help them
recover from homelessness and then attain, and maintain, permanent housing and self-sufficiency.

A key component of this support includes vocational training and workforce preparedness. By helping
homeless residents develop job skills and secure employment, UMOM is truly providing a “hand-up” rather
than a “hand-out” to ensure they can provide for themselves and their families over the long term. UMOM's
Homegrown Training Program offers on-site food service, barista and retail training to shelter residents.
UMOM also provides information on job fairs and resume assistance and offers one-to-one job search and
placement support for each resident.
From July 1, 2017 through June 30, 2018, UMOM will assist at least 1,500 children and adults through our
Shelter Services Program. Expected program outcomes will include:
1. At least 80% of families exiting emergency shelter will exit for extended shelter or permanent
housing;
2. At least 40% of households will exit with an income increase from entry to exit; and
3. At least 93% of families will remain stably housed and not return to the homeless service system
for 24 months after exiting shelter.
UMOM will evaluate the program by tracking outcome measures aligned with the Homeless Emergency
Assistance and Rapid Transition to Housing (HEARTH) legislation. UMOM conducts a quarterly review of
programmatic outcome measures to address any challenges that may arise and to develop action plans.
Family Support Specialists use the F-SPDAT to determine residents' areas of highest acuity and work to
determine a housing and exit plan with measurable goals to achieve the plan. Families complete weekly
activity sheets and review progress to evaluate and achieve their goals. UMOM staff and teachers work
with children, youth and their families to achieve measurable goals related to: improving social skills and
development; increasing academic success; and, ensuring those who are behind academically catch up
before leaving UMOM.
b) The population who will benefit from the proposal.
The population UMOM serves through our Shelter Services Program is homeless families and individuals in
the Greater Phoenix Metro Area. On average, the demographic breakdown of residents served is: 21%
Hispanic; 49% African-American; 22% Caucasian; 7% Native American; and, 1% Pacific Islander, Asian
and Other/Unknown. We serve people of all ages; however, our average adult resident is a minority female
in her late 20s/early 30s with three children. Children and youth make up 60% of our shelter residents. Less
than 10% of adults enter shelter with employment. In addition, one-third of adult residents have no high
school diploma or GED, and 95% earn less than $6,000 annually (250% below the federal poverty line). A
small percentage of UMOM residents are disabled thus all our facilities are Americans with Disabilities
(ADA)-compliant.
The families who come to UMOM have spent weeks or months living in crowded conditions, or even on the
streets, and are in desperate need of UMOM's compassionate, supportive services that meet their basic
needs and prepare them for employment and self-sufficiency. Oftentimes, the young children have not
participated in any programs to prepare them for school. The school-aged children have often missed
weeks or even months of school, which negatively impacts their academic, social and physical
development. Through our Shelter Services Program, every member of the family finds the basic needs
help, medical attention, social interaction, employment or education support and other critical assistance he
or she needs to transition from crisis to stability.
2

c) Budget of the requested funds, with the total amount requested clearly notated.
UMOM Shelter Services Program Budget (July 1, 2017 – June 30, 2018)
Category Amount Description Tohono O’odham
Nation Grant
Salaries and wages $1,127,459 Family Support Specialists and other
shelter program staff
Insurance and benefits $245,650
Consultants and professional fees $58,200 Contracted staff and staff trainings,
conferences
Travel $2,650 Staff and resident travel, mileage
Supplies $9,600 Education, job, medical program $9,000
supplies
Rent/utilities/phone $44,160
Client Assistance $46,428 Transportation assistance, child $31,000
enrichment outings, housing move-in
expenses
Other Client Assistance $1,558,650 Kitchen expenses for food service,
utilities, fingerprinting, etc.
Supportive Services $293,343 HR, IT, Accounting, Finance
Occupancy $41,640 Space costs
TOTAL $3,427,780 $40,000
The $40,000 requested grant from the Tohono O’odham Nation will help cover critical program supplies for
the education, employment, medical and other support UMOM’s projected 1,500 residents will receive in
fiscal year 2017/2018. Grant funds will also help cover client assistance expenses such as bus passes for
residents with off-site jobs.
d) Other funding requests that have been made for this or substantially related proposals and
the status of those requests.
Each year, UMOM receives consistent public funding from partners such as HUD, the Department of
Justice, FEMA, AZ Department of Economic Security, AZ Department of Public Safety, AZ Attorney
General and local city (Tempe, Glendale, Scottsdale, Phoenix) and Maricopa County sources for our
shelter and housing programs. In FY2017/2018, UMOM anticipates approximately $1.9 million in projected
public funding. We anticipate about $280,000 in United Way funding and approximately $1.2 million from
private corporate and foundation grants, individual giving and third party and special events. These private
funders are critical to UMOM as they support program activities not covered by our public partners. Some
private funders include Parsons Foundation, AT&T, Fiesta Bowl Charities, Bank of America, Wells Fargo,
the Diane and Bruce Halle Foundation, the Nina Mason Pulliam Charitable Trust, Nationwide Foundation,
APS and others.
e) Indicate whether the entity has already received a 12% distribution from the Tohono
O’odham Nation or other Arizona tribes, along with the amount and date awarded.
In 2016, UMOM received a three-year $300,000 grant from the Gila River Indian Community to support
UMOM’s Women’s Center for homeless single women. UMOM has never received funding from the
Tohono O’odham Nation. We eagerly welcome a new partnership to serve our homeless neighbors!
3

f) Identify a designated contact person and alternate contact person for follow-up, including e-
mail address, phone number, mailing address, and fax number for these persons.
Designated Contact Person: Melissa Steimer, Alternate Contact: Christina Armold, Grants
Chief Development Officer Manager
Mailing Address: 3333 E. Van Buren Street Mailing Address: 3333 E. Van Buren Street
Phoenix, AZ 85008 Phoenix, AZ 85008
msteimer@umom.org carmold@umom.org
Tel: 602-889-0675 Tel: 602-275-7852
Fax: 602-275-6548 Fax: 602-275-6548
g) Indicate which priority area the proposal falls under: Economic Development – while UMOM’s
Shelter Services Program aligns with several of the Tohono O’odham Nation’s priority areas, including
education, health care, child advocacy and economic development, the program most strongly aligns with
economic development. The ultimate goal of our Shelter Services Program is to help homeless families and
individuals achieve stability and self-sufficiency so they do not return to the homeless service system. This
includes meeting their basic meets when they first enter UMOM’s shelter and then helping them obtain
employment and housing – critical components of their economic and overall healthy development. With
this focus in mind, we are truly helping our vulnerable neighbors overcome the serious challenges of
homelessness to lead vibrant, productive lives in our community.
h) If the proposal is from a non-profit organization, include the name of the city, town, or
county an agreement will be made with if funds are granted: Maricopa County
4

Supportive Services
UMOM offers a wide range of supportive services and programs to help families in shelter succeed.
For Adults
Case Management & We work with each family to develop a case plan to help families address & overcome
Housing Assistance their housing barriers.
Employment Services Barriers to employment are identified & help is provided to prepare individuals for the
workforce through education, job training, resume writing, workshops, a computer lab
& more.
Lifeskill Classes Classes to provide support & encouragement to families including Meal Planning, Legal Aid,
Parenting Classes, Budgeting & more.
Food Service & Barista Individuals receive hands-on experience in the food service industry to help them obtain
Training Programs employment.
Wellness Center In partnership with multiple healthcare organizations, the center provides comprehensive
services to individuals over the age of 26 living at UMOM.
Children & Youth
Child Development Center Provides education for ages infant - 11, including after-school & summer programs. Part of
the Quality First program & accredited by the National Accreditation Commission for Early
Childcare.
Teen Activity Program After school program for youth ages 12 - 17. Through educational, recreational &
social activities the teens develop resiliency & improved life-skills.
Wellness Center In partnership with Phoenix Children’s Hospital, children at UMOM have access to
on-site medical care, referrals, immunizations, WIC & more.
Learn how you can get involved!
www.umom.org
3333 E. Van Buren Street, Phoenix AZ 85008 - P: 602-275-7852

Discover UMOM
Number of families slipping into
51 homelessness each week in
Maricopa County
Our Mission
To prevent and end homelessness with innovative strategies and housing solutions that meet the
unique needs of each family and individual.
Families are screened & enter shelter At UMOM, families receive safe shelter, food,
through the Family Housing Hub clothing & comprehensive support services
Shelter Programs
Emergency Extended/Transitional
Length of stay up to 120 days Length of stay up to 24 months
Keeping Families Together
UMOM defines a family as one adult & one child
In addition we serve:
Veterans Victims of Domestic Violence Single Homeless Women
3333 E. Van Buren Street, Phoenix AZ 85008 - P: 602-275-7852

Youth Success Stories
Mona, age 23
"I became homeless at age three. My family lived at UMOM for two years, and it was our first
stable home when I was a young teen. UMOM gave me comfort, strength, and a chance at life.
In the past five years, I have graduated high school in the top of my class, received scholarships,
and earned my business management degree with honors from Arizona State University (ASU).
I was also named the National Youth of the Year for Boys & Girls Clubs of America and while
balancing school, I’ve had the opportunity to travel, meet countless leaders and celebrities and
was named one of the 28 most influential black women in America (list included Oprah &
Michelle Obama). Now, I'm starting my Masters at ASU. I cannot believe where I am now….and
UMOM gave me my start!”
Deja, age 18
“Our family became homeless two years ago. Our dad is a Veteran of the United States Army
and couldn’t find work. UMOM gave us a place to live, clothes, food—everything that we
needed. They helped our dad find a job. Now we live at Madison Pointe, UMOM’s affordable
housing community for Veterans. I’ve started my first year in college and my sisters are in
school, getting good grades and making a lot of new friends. My family is together and we are
happy. We are thankful for UMOM.”
Freddie, single father of two sons
“My sons and I had to sleep at a bus station because we had nowhere to go. We came here
from New Mexico to build a better life, but we found ourselves homeless. Now that we are at
UMOM my sons and I are safe. They are working and attending school, while I look for a place
for us to live. I hope to go back to school and for us all to move into a place of our own. UMOM
has made that possible for us.”
Gordon, age 15
“I used to live under a bridge with my mom before coming to UMOM. You might ask me what
UMOM means to me. It is a place where I have friends that I can relate to, who have been
through what I’ve been through. UMOM gives kids like me a chance and the families at UMOM
“Hope”. Without UMOM I honestly couldn’t tell you where we’d be today. Thanks to UMOM
we have hope and we know things are only going to get better.”

Board of Directors
Board of Directors
Karen Johnson Midwestern University
Board President
Kristine Newman McCarthy Building Companies, Inc.
Board Vice President
Jennifer Spina APS
Board Secretary
Greg Gierwielaniec CVS Caremark
Board Treasurer
Sean Ahern DLR Group
David Burns Burns Pest Elimination
Debbie Carlson-Badge Quarles & Brady, Ret.
Andrea Claus Morris, Hall & Kinghorn
Susan Glawe Blue Cross Blue Shield of Arizona
Jim Goergen Legends Furniture, Inc.
Yvette Gonzales CopperPoint
Michael Greer McGladrey & Pullen, LLP
Shruti Gurudanti May, Potenza, Baran & Gillespie, P.C.
Curtis Hansen National Bank of Arizona
George Heredia Retired
Kathleen Heth SRP
Beth Katz Katz Design Group
Jim Kowalski Kowalski Construction
Scott Maxwell Cresa
Anne Meyer Snell & Wilmer, LLP
Kendis Muscheid Ballard Spahr LLP
Suzanne Pearl People Solutions, LLC
Craig Prichard Epic Think Media
David Ridgeway Bank of Arizona
John Standring American Express
Lauren Stine Quarles & Brady
Angela Talbot JE Dunn Construction
James Wadsworth Wells Fargo
Anthony Washington Nationwide
Andrew Wyant National Academy of Sports Medicine
Exofficio Rev. Neil Leftwich Desert Southwest Annual Conference
Exofficio Kay Rountree Central East District UMW
Revised 1/30/17