ATTACHMENT B CHILD ABUSE PREVENTION AND PROTECTION POLICY.PDF

Maricopa County — Formal (2017-02-01)

View PDF Item 41 Meeting page

Extracted text (via pymupdf_layout) 35581 characters
ATTACHMENT B
Child Abuse Prevention and
Protection Policy
I. PURPOSE AND SCOPE OF POLICY
Jumpstart is committed to safeguarding the children it serves from harm, including ensuring that those
children are provided with a learning environment that is free from abuse. Jumpstart’s Child Abuse
Prevention and Protection Policy (“Policy”) sets forth the protocols and rules for preventing, reporting,
responding to, and investigating allegations of abuse of Jumpstart children.
A “Jumpstart child” is a child who is a member of the Jumpstart program or a child with whom a staff
member, Corps member, or volunteer comes into contact at a program partner or volunteer event
through a Jumpstart activity.
This Policy covers all allegations of abuse of Jumpstart children of which a staff member, Corps members,
volunteer (collectively, “Jumpstart Adults”) become aware, regardless of whether such alleged abuse has
allegedly occurred within and/or by an agent of Jumpstart or outside of Jumpstart service hours.
Jumpstart recognizes that minors accompanied by Jumpstart Adults may also participate in Jumpstart
activities. Jumpstart only allows this if the accompanying Jumpstart Adult is 18 years of age or older. In
such cases, the accompanied minor remains the liability of the accompanying Jumpstart Adult and is not
considered a Jumpstart adult or Jumpstart child under this policy. All applicable forms and waivers
required for participation, including media release forms, should be signed by the Jumpstart Adult on
behalf of the minor(s) they are accompanying.
This Policy covers any and all forms of “abuse,” whether or not such actions violate any state or federal
law, including all forms of physical abuse, emotional ill-treatment, sexual abuse and exploitation, neglect
or negligent treatment, commercial or other exploitation of a child, and any actions that result in actual or
potential harm to a child. Abuse consists of anything that individuals, institutions, or processes do or fail
to do, intentionally or unintentionally, which harms a child or damages his or her prospect of safe and
healthy development into adulthood.
II. AWARENESS OF POLICY AND APPLICABLE LAWS
In furtherance of this Policy, Jumpstart requires that each of its site managers be responsible for
understanding this Policy as well as the related Image Policy (incorporated herein by reference), training
Corps members accordingly, and reporting observed or suspected incidents of abuse and/or supporting
other Jumpstart representatives in reporting incidents.
In addition, all Jumpstart Adults are expected to not only be aware of this Policy and its protocols for
addressing allegations and/or complaints of abuse, but to abide by it in all respects. These expectations
and agreement to abide by this Policy are reflected in Jumpstart’s Code of Conduct, which all Jumpstart
staff and Corps members are required to sign, and in the Volunteer Acknowledgement and Consent
Form, which all Jumpstart volunteers are required to sign.
Child Abuse Prevention and Protection Policy
Intranet>SMB>Corps Management & Development
Last updated on 07.18.16 1 of 15

In addition, this Policy is not intended to circumvent or replace any federal or state law, including but
not limited to any state’s mandated reporting laws. Regardless of the actions required by this Policy,
any mandated reporter within a state’s mandated reporting laws must follow the steps required by
those laws. All Jumpstart Adults are considered mandated reporters in Georgia, Mississippi, New
Jersey, New York, Rhode Island and Texas. All Jumpstart staff, including employees and affiliates, are
mandated reporters in California. Jumpstart Adults directly employed by or serving through higher
education partners in Illinois are also considered mandated reporters in that state. Child abuse
hotlines for the states in which Jumpstart currently provides services are listed in the attached
Appendix A.
It is the responsibility of both the regional vice president and program director(s) overseeing
Jumpstart operations in each state to ensure that all Jumpstart Adults are aware of and abide by
applicable state laws. In circumstances in which there is not a designated regional vice president and
program director overseeing Jumpstart operations in any given state, the regional vice president or
program director responsible for operations there will be responsible for ensuring that all Jumpstart
Adults serving in that state are aware of and abide by applicable state laws.
III. HIRING AND TRAINING
In the interest of safeguarding all Jumpstart children, all Jumpstart staff, subgrantee staff with access to
children, and grantee staff members, without exception, as well as all other Jumpstart Adults are required
to successfully clear criminal history check processes. This is a requirement of AmeriCorps, Jumpstart,
and many state laws. The components of the check depend on position, access to children, and specific
state requirements.
An individual may begin to earn hours with Jumpstart after successful completion of a National Sex
Offender Public Website (NSOPW) check and after having initiated all other required checks, prior to
receiving any results while practicing and documenting accompaniment.
Jumpstart will not knowingly employ, enroll as a Corps member, or utilize as a volunteer anyone with a
conviction for child abuse, pedophilia, sexual assault, physical abuse or a related offense.
In addition to the successful completion of a criminal history check, all Jumpstart Adults will be oriented
to this Policy before any access with children through Jumpstart.
IV. GUIDELINES FOR JUMPSTART ADULT INTERACTION WITH AND SUPERVISION OF CHILDREN
In order to ensure the safety of both Jumpstart Adults and children, Jumpstart strictly limits the activities
in which Jumpstart Adults may engage with Jumpstart children both during and outside of official
Jumpstart activities (e.g. while earning hours and outside of Jumpstart service hours for Corps
members). A violation of this policy will result in potential disciplinary action against the Jumpstart
Adult.
The following information comprises the basic list of prohibited and permissible activities a Jumpstart
Adult must adhere to during his/her term of service. The activities listed below are not considered an
Child Abuse Prevention and Protection Policy
Intranet>SMB>Corps Management & Development
Last updated on 07.18.16 2 of 15

exhaustive list; if there is a questionable activity not listed here it should be considered prohibited until
authorized as allowable by Jumpstart’s general counsel.
The prohibited activities described below do not apply to a Jumpstart child who is also an immediate
family member of a Jumpstart Adult (i.e. child, grandchild, brother or sister), provided that such
relationship has been disclosed in advance to Jumpstart’s regional vice president. Should a Jumpstart
Adult have a prior existing relationship with a Jumpstart child who is not an immediate family member,
the list of prohibited activities still applies. Any such prior existing relationship must be disclosed to
Jumpstart’s general counsel, and any requests for exceptions to the following prohibited activities will be
evaluated on a case-by-case basis.
Prohibited Activities:
1) A Jumpstart child will never be left unattended without a licensed program partner teacher who
is cleared to have access to children also present.
2) Jumpstart Adults will not be alone with or be the sole provider of care for a single Jumpstart
child or group of Jumpstart children where they are not in the physical presence of another adult
who is cleared for access to children (through an established background check process or by the
nature of their profession) or who is the parent/legal guardian of the child. Corps members
should never be unaccompanied with children. This includes bringing a Jumpstart child to the
restroom.
3) A Jumpstart Adult may never remove a Jumpstart child from the premises of a building for any
purposes except, in accordance with policy, an authorized preschool center/school fieldtrip, fire
drill, or authorized outdoor play.
4) A Jumpstart Adult may never drive a car with a Jumpstart child in it.
5) A Jumpstart Adult may never transport a Jumpstart child home, by walking, public transit,
driving or any other means.
6) A Jumpstart Adult may never baby-sit a Jumpstart child or such Jumpstart child’s siblings.
7) A Jumpstart Adult may never visit the home of a Jumpstart child. This includes attending
birthday parties and pre-service visits. The only exception to this rule is for a condolence visit.
8) A Jumpstart child may never visit a Jumpstart Adult’s home.
9) Jumpstart Adults are not authorized to release children. Releasing children to a parent, guardian
or other adult authorized by the parent or guardian in writing must be performed by authorized
program partner staff.
If a Jumpstart Adult finds himself or herself involved in one of the prohibited activities described above,
the Jumpstart Adult must immediately remove himself or herself from the situation, if such removal does
not leave the Jumpstart child unattended. If the Jumpstart Adult in this situation is a Corps member or
volunteer, he or she must also and promptly notify the Jumpstart site manager of the situation. If such
removal would leave the child unattended, the Jumpstart should immediately bring the child to the
nearest location staffed and supervised by teachers or other program partner staff.
Permissible Activities:
1) A Jumpstart Adult may participate in preschool center sponsored family involvement activities.
2) A Jumpstart Adult may participate in field trips planned by the preschool.
3) A Jumpstart Adult may pay a condolence visit to the home of a Jumpstart family.
Child Abuse Prevention and Protection Policy
Intranet>SMB>Corps Management & Development
Last updated on 07.18.16 3 of 15

4) A Corps member may make up additional service hours within the Jumpstart child’s community
in locations where they may interact with a Jumpstart child directly (e.g. public library). Other
Jumpstart Adults may participate in other professional or service opportunities in locations
where they may interact with a Jumpstart child.
When participating in permissible activities, this policy and reporting processes herein still apply.
V. IDENTIFYING POTENTIAL ABUSE
Signs of Potential Abuse
If a Jumpstart Adult observes any questionable marks, bumps, bruises, burns on a child, or the child
shows other signs of potential abuse, the Jumpstart Adult should report his/her observations as described
in the reporting protocols below. When the Jumpstart Adult observing or suspecting abuse is a Corps
member or volunteer, Jumpstart’s reporting protocol requires him/her to report observations to the site
manager. The site manager will communicate these suspicions as described in the reporting protocol
below.
Appendix C to this Policy lists signs of possible abuse. These signs are helpful if used with some caution.
They are not necessarily evidence of abuse. However, if you are concerned about a child, they can help
you think about why you have that concern.
Disclosure By A Child of Alleged Abuse
If a child discloses an incident of abuse to a Jumpstart Adult, he/she should immediately conduct a brief
initial assessment, limited to gathering the bare minimum facts necessary to report such allegation to the
site manager. The first step is to build trust. The Jumpstart Adult should not talk about the disclosure to
other children or adults, other than to report suspicions, and he/she should tell the child that he/she will
be reporting this to someone who will try to help. Telling the child this will help build a sense of trust,
and the child will not be surprised when he/she finds out that the Jumpstart Adult told someone.
Once a child begins to speak about a case of abuse for the first time, the main objective for the Jumpstart
Adult should be to hear what the child has to say and remember as many details as possible in order to
report the situation later.
The following are some tips for Jumpstart Adults who are approached by a child who wants to disclose
an incident of abuse:
 Be on the same eye level as the child; be sensitive and have no physical barriers between you and
the child.
 Assess the child's safety needs and the urgency of the situation.
 Do not interrogate or interview the child. Keep questions to an absolute minimum to ensure a
clear and accurate understanding of what has been said. Do not ask about explicit details.
 Listen to the child and take what the child says seriously.
 Do not comment on the child’s situation as being bad or good; let the child tell his/her own story;
leave out your own assumptions and value judgments.
 Be calm and in control of your responses and emotions.
 Do not react with disgust.
 Find out what the child wants from you.
Child Abuse Prevention and Protection Policy
Intranet>SMB>Corps Management & Development
Last updated on 07.18.16 4 of 15

 Validate the child's feelings.
 Trust the child and be supportive.
 Assure the child that you care, you are still his/her friend, and he/she is not to blame.
 Tell the child you're glad he/she told you.
 Let the child know what you will do.
 Tell the child you will try to get him/her some help.
 Tell the child you will have to tell someone whose job it is to help children with these kinds of
situations.
As soon as possible after a disclosure, when the Jumpstart Adult is no longer with the child, he/she must
write down a full account of what the child said. This will help ensure that details are not forgotten. The
Jumpstart Adult must keep emotion out of the reporting and give factual information about what he/she
has observed or heard. This may not be easy, but it is important for ensuring that an objective and
accurate report is made.
Jumpstart does not expect the Jumpstart Adult to be an investigator. The Jumpstart Adult’s job is to
report (as detailed below) any suspicions of child abuse. The Jumpstart Adult must not take steps to
investigate the suspicion of abuse on his/her own aside from conducting the brief initial assessment.
VI. REPORTING OBLIGATIONS
If, at any time during the reporting process, one of the staff to whom the suspected abuse is to be
reported (as detailed below) is not available or that particular role is no longer part of the staffing
structure, the report should be moved immediately on to the next applicable staff person in the chain, and
the suspected abuse should be reported to such individual as soon as he/she becomes available.
If, at any time during the reporting process, one of the staff to whom the suspected abuse is to be
reported (as detailed below) is the party suspected of abuse, the report should be moved immediately on
to the next applicable staff person in the chain.
See Appendix B for a list of phone numbers that can be used to contact Jumpstart program directors,
regional vice presidents, and national staff.
Reporting Expectations For Direct Service Model Settings
The following reporting guidance applies to settings and situations related to the Jumpstart session and
other official Direct Service Model activities. See Appendix B for a flow chart summarizing this protocol.
A. Corps Member’s Reporting Obligations
In the event that any Jumpstart Corps member has reasonable cause to believe or suspect that a child has
been, is currently, or is threatened with becoming a victim of child abuse, whether such abuse occurred
within or outside Jumpstart service hours, then that Corps member must immediately report the
suspected abuse in person or by phone to the Jumpstart site manager.
B. Site Manager’s Reporting and Recordkeeping Obligations
After a report or allegation of abuse against a child has been brought to the site manager, the site
manager must report such allegation and all information observed and/or gathered in the brief initial
assessment by the Corps member to the Jumpstart program director.
Child Abuse Prevention and Protection Policy
Intranet>SMB>Corps Management & Development
Last updated on 07.18.16 5 of 15

After reporting the incident to the Jumpstart program director, the site manager will report the suspected
abuse in-person or by telephone to (i) the program partner director responsible for the program in which
the child receives services, (ii) the site manager’s campus supervisor and (iii) the campus champion.
Verbal reports to program partners, campus supervisors and campus champions will be confirmed in
writing via e-mail.
Site managers must maintain a running log of all communications he or she has regarding any case of
suspected child abuse. Such log shall indicate each individual with whom the site manager
communicated, the date and time of such communication, and a summary of what was communicated.
Any written communications regarding any case of suspected child abuse must be maintained by the site
manager and kept on file at the site for seven years.
The site manager will be responsible for following up with the program partner to ensure that reporting
is occurring and to be kept abreast of the situation. The site manager will also keep the Jumpstart
program director and other interested parties, as directed by the Jumpstart program director, updated on
the status of the case.
C. Program Director’s Reporting Obligations
The Jumpstart program director will immediately inform the regional vice president (or acting/interim
leader in the absence of a regional vice president), who will in turn notify Jumpstart’s general counsel.
D. Program Partner Director’s Reporting Obligations
Upon notification of suspected abuse by the site manager, the program partner director will determine
whether the allegations of abuse require reporting to any state, local or federal authorities. Jumpstart
anticipates that, in most cases, the program partner will report the alleged abuse to the appropriate
authorities and report the allegations to the parent(s) or legal guardian(s) of the Jumpstart child. If the
program partner determines that reporting of allegations is not necessary but Jumpstart disagrees, then
Jumpstart may report allegations to any state, local or federal authorities. The Jumpstart regional vice
president and general counsel will make this decision.
Reporting Expectations for Non-Direct Service Model Settings and/or Children In Imminent
Danger of Abuse
Jumpstart recognizes that Jumpstart staff, Corps members and volunteers may also represent Jumpstart
at public events that are outside the scope of Jumpstart’s Direct Service Model. This may include, but is
not limited to, community events sponsored by Jumpstart and events sponsored by Jumpstart’s partners.
The following section of this Policy addresses what Jumpstart Adults should do if they observe a
situation in which a child is in immediate danger of abuse or neglect or in which a child discloses
information related to abuse or neglect during such an event and at a time when the Jumpstart Adult is
actively serving on behalf of Jumpstart. See Appendix B for a flow chart summarizing this protocol.
A. Initial Action
Upon observing a situation in which a child is in immediate danger of abuse or immediately after a child
has disclosed such information, the Jumpstart adult must report his/her observations as described in the
protocols below. When the Jumpstart Adult is a Corps member or volunteer, they must immediately
approach and notify their site manager or other designated supervisor at the event.
Child Abuse Prevention and Protection Policy
Intranet>SMB>Corps Management & Development
Last updated on 07.18.16 6 of 15

The site manager or other designated supervisor must immediately observe and assess the situation and
make a determination of immediate risk or danger to the child and general need for reporting. If the site
manager or designated supervisor deems the child in danger of abuse, he/she must contact local law
enforcement.
After law enforcement has been contacted, the Jumpstart Corps member or volunteer, as well as their site
manager or designated supervisor, must comply with law enforcement officers and other official
personnel brought in to assess and respond to the situation. If the Jumpstart site manager is not present,
the Corps member, volunteer or designated supervisor for the event must also contact the site manager to
notify them of the situation.
B. Reporting and Documentation
After the initial report to law enforcement, the site manager will report the incident, including any
available information about any law enforcement action, to the Jumpstart program director. Additionally,
the site manager will also report these details in-person or by telephone to (i) the site manager’s campus
supervisor and (ii) the campus champion. Verbal reports to program directors, campus supervisors and
campus champions will be confirmed in writing via e-mail.
Additionally, if the observed abuse took place at an event sponsored by Jumpstart, the Jumpstart staff
person acting as point person for the venue must also notify the venue owner/operator in-person or by
telephone, with follow-up confirmation in writing via e-mail. This notification must indicate that
immediate danger of child abuse was observed and that it was reported to local law enforcement. Details
of the incident observed or identifying information for individuals should be left to law enforcement to
discuss or share.
Jumpstart staff, Corps members, and volunteers directly involved in this situation must also record their
observations in writing and provide copies to the Jumpstart site manager or other staff member in charge
of the event on Jumpstart’s behalf. This documentation must be kept on file for seven years.
VII. CASES OF SUSPECTED ABUSE OF A CHILD BY A JUMPSTART ADULT
In addition to the procedures discussed above, the following will apply in the event that there is a
suspicion or allegation of abuse of maltreatment against a Jumpstart Adult:
A. Additional Reporting Requirements
Upon learning of the allegation (through the reporting protocol discussed above), the Jumpstart program
director will notify Jumpstart’s regional vice president and general counsel. A designated representative
of any of these individuals may be contacted in cases of absence or leave, and such representative will be
required to follow the process outlined in this policy on their behalf.
B. Mandatory Suspension Pending Investigation
The Jumpstart supervisor must immediately suspend the Jumpstart Adult from all Jumpstart service until
an investigation is complete. This suspension is required by Jumpstart regardless of the perceived
severity of the allegation and in cases in which AmeriCorps or other partnering organizations’ response
requirements are less stringent.
Child Abuse Prevention and Protection Policy
Intranet>SMB>Corps Management & Development
Last updated on 07.18.16 7 of 15

 If a Corps member is an AmeriCorps member, suspension with AmeriCorps is also required
if the member is facing an official charge of violent felony or sale or distribution of a
controlled substance.
 Regardless of an official charge, any Corps member facing an allegation of child mistreatment
or abuse who is an AmeriCorps member must also be suspended with AmeriCorps. This will
ensure that the Corps member will have additional time to complete his/her service hours if
he/she is cleared of all allegations and allowed to return to serve with Jumpstart. As with all
Corps member suspensions, a note should be added to the Corps member’s file, noting that
the Corps member has been suspended pending completion of an investigation.
 Reinstatement of the Corps member will occur only after all allegations have been cleared to
the satisfaction of Jumpstart, the higher education partner and the program partner. In such
cases, the Corps member will be assigned to another program partner to complete their
Jumpstart service and will not return to the program partner affiliated with the allegation for
any reason.
C. Additional Remedial Action
Jumpstart will take those actions it deems appropriate and necessary in its discretion to put an immediate
stop to any abuse or maltreatment that has occurred as well as prevent its recurrence. As described
above, such action may include reports to local law enforcement or other local authorities where
Jumpstart determines such reports are necessary and/or required. Moreover, if it is determined that abuse
has been committed by a Jumpstart Adult, Jumpstart will terminate the employment or volunteer
relationship.
At any time, Jumpstart may require that any Jumpstart Adult be removed and/or prohibited from
entering Jumpstart or program partner facilities for Jumpstart services either during or after the
investigation of a report or allegation of abuse where such action is determined to be in the best interest
of the children receiving services through Jumpstart.
VIII. CONFIDENTIALITY OBLIGATIONS
Jumpstart Adults must not discuss the suspected abuse or show any related documentation to anyone
other than as specified in the reporting protocol described above, or others as directed by the Jumpstart
program director or as required by law. This is to protect the child’s confidentiality and help ensure the
child’s safety. Unless abuse has actually been proven or witnessed, one must always refer to “alleged”
abuse.
If any Jumpstart Adult is contacted by a member of the media concerning any allegation of abuse of a
Jumpstart child, he/she must not make a statement. Instead, the Jumpstart Adult must direct the media
representative to Jumpstart’s senior director of marketing and communications and contact the senior
director of marketing and communications to let him/her know that a media representative was directed
to his/her attention.
IX. BEST INTERESTS OF THE CHILD
Jumpstart takes allegations of abuse very seriously and will use its discretion to always place “children
first” and act in the best interests of the children it serves.
Child Abuse Prevention and Protection Policy
Intranet>SMB>Corps Management & Development
Last updated on 07.18.16 8 of 15

Accordingly, Jumpstart will take appropriate actions to ensure that all reports are investigated with
appropriate care and discretion. Additionally, Jumpstart reserves the right to take any and all actions it
deems appropriate and necessary to stop any abuse of children receiving Jumpstart services, including
but not limited to the protocols discussed above.
All Jumpstart Adults are responsible for abiding by this Policy, however uncomfortable or distressing
that may be. The welfare of the child must come first, and it is important that Jumpstart Adults not let
feelings interfere with sound judgment about the appropriate action to take. If it is determined that a
Jumpstart Adult has violated this Policy or applicable child protection laws, including but not limited to
the reporting obligations stated herein, Jumpstart will take appropriate action against the offending
person, up to and including termination of employment or volunteer status.
All Jumpstart Adults are required as a condition of employment and/or volunteer status to cooperate
fully in any investigation conducted, whether by Jumpstart, a program partner, law enforcement or other
state or federal authorities.
Retaliation against staff or Corps members for making good faith reports of allegations of abuse under
this policy or cooperating with any investigations will not be tolerated. Any retaliation will warrant
disciplinary action, up to and including termination of employment and/or the volunteer relationship.
Child Abuse Prevention and Protection Policy
Intranet>SMB>Corps Management & Development
Last updated on 07.18.16 9 of 15

APPENDIX A: State Child Abuse
Hotlines
All state-wide phone numbers have been checked as of April 2014.
Arizona - 888-SOS-CHILD (888-767-2445) (nationwide, 24 hours)
California - report by county. Contact 800-422-4453 for local agency numbers.
Connecticut – 800-842-2288 (nationwide, 24 hours)
District of Columbia - 877-671-SAFE (877-671-7233) (nationwide, 24 hours), 202-671-7233 (in district, 24
hours)
Georgia - report by county. Contact 800-422-4453 for local agency numbers (nationwide, 24 hours) or call
855-GACHILD (855-422-4453) (between 5 p.m. and 8:30 a.m. ET).
Illinois - 800-252-2873 (toll-free, 24 hours), 217-524-2606 (outside of IL, 8AM-5PM)
Massachusetts - 800-792-5200 (in state, 24 hours), 617-232-4884 (local)
Mississippi – 800-222-8000 (in state, 24 hours), 601-432-4570 (local)
Missouri - 800-392-3738 (in state, 24 hours), 573-751-3448 (out of state, 24 hours)
New Jersey- 877-652-2873 (in state, 24 hours)
New York - 800-342-3720 (in state, 24 hours), 518-474-8740 (out of state, 24 hours)
Pennsylvania - 800-932-0313 (in state, 24 hours), 717-783-8744 (out of state, 24 hours)
Rhode Island - 800-RI-CHILD (800-742-4453) (nationwide, 24 hours)
Texas - 800-252-5400 (in state, 24 hours)
Washington – report by location. Contact 866-ENDHARM (866-363-4276) to be connected to local
agencies (hotline operates 24 hours), 800-562-5624 (nationwide, nights and weekends for
reporting outside of local agency business hours)
In addition to these local numbers, support and information can be found through Childhelp®. Childhelp
is a national organization that provides crisis assistance and other counseling and referral services. The
Childhelp® National Child Abuse Hotline is staffed 24 hours a day, 7 days a week, with professional crisis
counselors who have access to a database of 55,000 emergency, social service, and support resources. All
calls are anonymous. Contact them at 1.800.4.A.CHILD. (1-800-422-4453)
Child Abuse Prevention and Protection Policy
Intranet>SMB>Corps Management & Development
Last updated on 07.18.16 10 of 15

APPENDIX B: Reporting
In cases in which a Jumpstart staff member to whom suspected abuse is to be reported is not available, or
in cases in which this staff member is the party suspected of abuse, use the phone numbers below to
contact the next applicable staff person in the reporting chain. Program directors and/or regional vice
presidents can be reached using phone numbers for regional offices, and national staff (general counsel,
other Jumpstart officers mentioned in this Policy) can be reached at the National Office.
JUMPSTART OFFICES CONTACT INFORMATION
National Office: 857.413.4634 (main line) – for General Counsel
Region I Office (MA, Washington DC): 857.413.4634 (main line)—for Region I Program Directors and
Regional Vice President
Region II Office (CT, PA, MS, NJ, NY): 212-868-2526 (main line) – for Region II Program Directors and
Regional Vice President
Region III Office (CA): 213-387-5500 (main line) – for Region III Program Directors and Regional Vice
President
Field Management (WA, AZ, MO, MS, IL, GA): For Field Management Program Director and Vice
President of Field Management: Karina Kidder (312-867-5414)
Please see the next three pages for the Policy flowcharts.
Child Abuse Prevention and Protection Policy
Intranet>SMB>Corps Management & Development
Last updated on 07.18.16 11 of 15

Cases of Suspected Child Abuse or Neglect
Observed or Disclosed During Jumpstart Sessions or Other Direct Service Model Activities
Corps member/volunteer suspects child abuse Notify site manager1
Site Manager Actions:
Notify regional vice president or Notify general counsel
1. Notify Jumpstart program director or
acting leader
designated alternate contact
File report
Jumpstart disagrees; file
Investigate allegation
report
2. Notify program partner Do not file report
Jumpstart agrees; do not
Notify child’s family
file report
3. Notify campus champion and campus
supervisor
1If the site manager is not immediately available, the Corps member should report directly to the program director. In the rare event that neither the site manager nor program director
is Child available, Abuse the Prevention Corps member and Protection should report Policy to the program partner director.
Intranet>SMB>Corps Management & Development
Last updated on 07.18.16 12 of 15

Cases of Suspected Child Abuse
Observed or Disclosed During Community or Other Non- Direct Service Model Activities
Notify site manager if site manager is not present and
Corps member/volunteer Notify site manager or
acting as supervisor at event
observes or suspects child abuse designated supervisor
Designated Supervisor Action:
Reporting required Call local law enforcement
1. Observe/assess situation and determine
need for reporting
No reporting needed
2. For Jumpstart sponsored events, prompt
Jumpstart point person for venue to notify
venue owner/operator
Site Manager Action:
1. Notify Jumpstart program director or
designated alternate contact
2. Notify campus champion and campus
supervisor
Child Abuse Prevention and Protection Policy
Intranet>SMB>Corps Management & Development
Last updated on 07.18.16 13 of 15

Cases of Suspected Abuse of a Child by a Jumpstart Adult
Corps member/volunteer suspects another Site Manager Program Partner suspects Corps
Corps member/volunteer; notifies site manager member/volunteer; notifies site manager
Site Manager Actions:
Notify regional vice president or acting leader
1. Notify Jumpstart program director or
designated alternate contact
Notify Jumpstart’s general counsel
2. Notify campus champion and campus
supervisor
File report
Investigate allegation Jumpstart disagrees; file
report
3. Notify program partner Do not file report
Jumpstart agrees; do not
Notify child’s family file report
Reinstate Jumpstart Adult
4. Suspend Jumpstart Adult
Terminate Jumpstart Adult
Child Abuse Prevention and Protection Policy
Intranet>SMB>Corps Management & Development
Last updated on 07.18.16 14 of 15

APPENDIX C: Signs of Possible
Abuse
Signs That May Suggest Physical Abuse:
 Multiple bruising to different parts of the body
 Bruising of different colors indicating repeated injuries
 Fingertip bruising to the chest, back, arms or legs
 Burns of any shape or size
 An injury for which there is no adequate explanation
Signs of Possible Sexual Abuse:
 Something a child has told you
 Something a child has told someone else
 A child who shows worrying sexualized behavior in their play or with other children
 A child who seems to have inappropriate sexual knowledge for their age
 A child who may be visiting or being looked after by a known or suspected sexual offender

Signs Which May Suggest Emotional Harm:
The following signs may be present in children whose parents are over-critical and emotionally distant, or
who are unable to meet their child's emotional needs:
 Children whose behavior is excessive. For example, excessive bedwetting, overeating, rocking, head
banging
 Children who self-harm. For example, they may cut or scratch themselves
 Children who attempt suicide
 Children who persistently run away from home
 Children who show high levels of anxiety, unhappiness or withdrawal
 Children who usually seek out or avoid affection
Signs Which May Suggest Neglect:
 Squalid, unhygienic or dangerous home conditions
 Parents who fail to attend to their children's health or development needs
 Children who appear persistently undersized or underweight
 Children who continually appear tired or lacking in energy
 Children who suffer frequent injuries due to lack of supervision
Child Abuse Prevention and Protection Policy
Intranet>SMB>Corps Management & Development
Last updated on 07.18.16 15 of 15