COMPETITION IMPRACTICABLE JUSTIFICATION FORM-PDF-CIVICPLUS_V2.PDF SIGNED_030926.PDF

Office of Procurement Services 
GOODS AND SERVICES 
COMPETITION IMPRACTICABLE FORM 
This form is to be used when a department believes an acquisition is considered Competition Impracticable and the acquisition 
dollar amount is above $10,000. The Chief Procurement Officer can approve purchases up to $100,000. Board of Supervisors 
approval is required if the acquisition is over $100,000. This form must be submitted for approval to: Office of Procurement 
Services | 301 W. Jefferson Street Suite 700  |  Phoenix, AZ 85003. Fax number: 602.506.6766. The signed form must be retained 
in the purchasing file. Unless approved by the Board of Supervisors in a formal agenda item or the Chief Procurement Officer in 
a formal Contract a CI form is valid from July 1 thru June 30th of each Fiscal Year. 
DEPARTMENT NAME 
DEPARTMENT RX# 
PROPOSED CONTRACT VENDOR 
NEED IDENTIFIED Date: 
REQUESTED DELIVERY 
Date: 
QUOTED PRICE: 
Accounting String: 
Company: 
Address: 
City, State: 
Zip/Postal Code: 
Phone: 
Fax: 
Contact Name: 
DESCRIPTION OF GOODS OR SERVICES REQUIRED: 
The estimated cost of this Procurement is: 
≤ $100k 
> $100k 
Is this a Technology Procurement? 
Yes 
No 
COMPETITION IMPRACTICABLE CATEGORY (Check applicable box, attach documentation or provide explanation below.)
Maricopa County Procurement Code MC1-351 states: “Competition Impracticable” means an acquisition where, competition is 
impractical because of standardization, warranty, or other factors as approved by the Board of Supervisors. 
NOTE:  The following are unlikely to be sufficient Competition Impracticable justifications: 
• Personal or department preference for a product or vendor
• Department perception that the vendor is the best qualified (this should be determined through a competitive process)
• Lack of department planning resulting in limited time to conduct a competitive procurement
• Special incentive or deal offered (can be assessed in open and competitive solicitation)
• Department  convenience
Grant specified (supporting documents attached) 
Mailing lists, subscriptions or media advertising 
Warranty voided if service provided by other contract vendor 
Other (Provide written explanation below) 
Software license renewals, additions, or upgrades available 
from only one source 
Brand compatibility available from only one source (no other 
distributors) 
Other proprietary situation 
ETI
CivicPlus
08/25/2025
302 S 4th St  Ste 500
785.323.1544
66502
Manhattan, KS
Amanda Parr
The County has implemented a hosted Content Management System (CMS) for the www.maricopa.gov (main website) and 
MyMC (internal website). This CMS provides the citizens of Maricopa County a modern web presence that is compatible 
across all mobile device types (phones, tablets) and streamlines access to key information and services provided by the 
County. The CMS also allows for decentralizing website content maintenance giving individual County departments the 
flexibility to update their website as needed without IT support. The purpose of this budget item is to provide funding to cover 
yearly hosting, maintenance fees and access to the Design Center Pro toolset and AudioEye platform for the Content 
Management System.
04/06/2026
$787,984 (for 2 years)
100-D410-4116-APPC-81





SEARCH 
A search was conducted consisting of: (check all that apply) 
Market research 
Public notice given, list 
Other vendors contacted 
Other 
RESULTS 
no alternatives were identified 
no alternatives were deemed acceptable 
because (explain below): 
Describe the search from above in detail: 
PRICE 
MC1-352-B states: The Using Agency requesting a Competition Impracticable Procurement shall provide written evidence 
to support a Competition Impracticable determination containing an explanation of why the proposed procurement 
process is advantageous to the County; and the scope, duration, and estimated total dollar value of the procurement. 
Price has been fairly and reasonably established by: 
Comparison to previous comparable purchases 
from a different vendor 
Independent estimate 
Comparison to public sector contract pricing 
Discount off published catalog pricing 
Market survey 
Other, explain: 
Describe methodology and results (attach any written supporting data, e.g., survey or market analysis): 
THIS IS A COMPETITION IMPRACTICABLE PROCUREMENT BECAUSE (attach additional page if needed): 
The County previously issued an RFP in January for a replacement of the current CMS platform provided by CivicPlus. However, the RFP was 
withdrawn due to a combination of issues, notably a lack of clarity around one-time implementation and migration costs, and a broader strategic 
realization that a simple CMS replacement may not meet long-term objectives for the County. 
 
This procurement is considered competition impracticable due to the need for continuity of service during a critical period leading up to the April 
2026 web accessibility compliance deadline. A change in platform would require significant resource investment in data migration, integration 
testing, staff training, and resident experience reconfiguration—all of which would conflict with the accessibility compliance timeline. 
 
Additionally, Enterprise Technology & Innovation (ETI) and the Office of Communications (OOC) plan to conduct research during this extension 
window to reframe the County’s web strategy. The extended CivicPlus contract ensures service stability while allowing time for this strategic 
reassessment, including time to better understand cost implications associated with the potential change of CMS provider so ETI and OOC can 
make the appropriate and informed budget request to County leadership. 
A change in platform would require significant resource investment in data migration, 
integration testing, staff training, and resident experience reconfiguration—all of which would 
conflict with the accessibility compliance timeline.
Operational costs for the current CivicPlus platform are budgeted in ETI’s operational costs each year, so this CI 
is budget neutral.  The two year agreement would take us through April 2028.
This includes maintenance, licenses and annual software subscription Social Media Archiving for the Office of
Communications and Next Request public records request software for the Recorder, Elections and County
Attorney.
Fees by fiscal year:
Year 1 = $391,660
Year 2 = $396,324
Total = $787,984




CERTIFICATIONS 
I certify: 
1) I recognize that the Maricopa County Procurement Code requires the use of competitive solicitations unless
exempted by law.  I have reviewed the information and materials relevant to this procurement of goods and  services, 
and am requesting approval of an exception to the competitive process for the reasons described; 
2) the price to be paid to the proposed vendor is fair, reasonable, and provides the best value to Maricopa County; and
3) this request for an exception to the competitive solicitation process is not the result of inadequate advance planning
or for purposes of securing the services of a preferred vendor. 
Department Head or Department Head Delegate Signature (Required) 
Printed Name 
Signature 
Date 
Office of Procurement Services 
The CPO can approve procurements up to $100,000.  If this request is over $100,000 it must be submitted as 
an agenda item to the Board of Supervisors for consideration. 
Approved/Recommended for Approval 
Printed Name 
Signature 
Date 
Office of Enterprise Technology (If this procurement is classified as a technology procurement it must be 
forwarded to OET for coordination and/or approval. If this procurement request is not approved by OET, the form will 
be returned to the requestor.) 
Approved. Recommended purchase is in line with Maricopa County's strategic technology plan or currently installed 
equipment or service, and is considered to be a competition impracticable procurement. 
Not Approved. 
Reasoning: 
Printed Name 
Signature 
Date 
Save 
Jason Berry
Jason Berry
Digitally signed by Jason Berry 
Date: 2025.09.09 08:57:46 
-07'00'
09/09/2025
Kevin Tyne, Dir., OPS
Digitally signed by Kevin Tyne 
Date: 2025.09.11 08:43:52 
-07'00'
09/11/2025
Richard McHattie
Richard McHattie
Digitally signed by Richard 
McHattie 
Date: 2025.09.03 10:03:50 -07'00'
09/03/2025


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