PowerDMS Sole Source

City of El Mirage — Regular Meeting (2025-05-06)

View PDF Item 4 Meeting page

Extracted text (via pymupdf) 6667 characters
2120 Park Pl., Suite 100 • El Segundo, CA 90245 • Tel: (310) 426-6304 • Fax: (310) 426-6305 • info@neogov.com 
Subject: NEOGOV Sole Source Letter 
October 20, 2024
This letter is to confirm that Governmentjobs.com, Inc. (D/B/Al NEOGOV), on behalf of itself and its 
subsidiaries PowerDMS, Inc., Cuehit, Inc., Ragnasoft LLC (D/B/A/ PlanIT Schedule), and Design PD, LLC (D/B/
A Agency360) (collectively, "NEOGOV") is the sole source provider of the PowerDMS public safety 
workforce platform. PowerDMS is the only software platform designed to recruit, train, equip, and protect first 
responders across their careers in public safety. As a result of our investment in innovation and unique expertise 
working in public safety, we have created a one-of-a-kind solution. A few of the unique properties of the system 
include: 
PowerPolicy 
•
PowerPolicy uniquely links critical content to state and national standards to alert staff when changes may
impact their compliance
•
PowerPolicy helps manage and maintain crucial content including digital signatures and comprehensive
workflows
•
PowerPolicy, coupled with PowerStandards, uniquely links critical content to state and national standards to
track and maintain continual compliance
•
PowerPolicy offers public-facing linkability for public transparency
•
PowerPolicy offers a fully compatible mobile application that allows full acknowledgment as well as importing
documents anytime from anywhere.
•
PowerPolicy offers a full integration to most document formats for ease of editing
•
PowerPolicy offers side-by-side comparison across all version’s history of documents
•
PowerPolicy offers customized analytics and scheduled delivery reporting
PowerTraining 
•
PowerTraining offers the ability to create custom online courses using videos, PowerPoint presentations,
policies, procedures, and more.
•
PowerTraining offers the ability to set automatic reminders for employees to renew their mandatory
certifications and training courses.
•
PowerTraining offers the ability to create custom tests using multiple-choice, short-answer, fill-in-the-blank,
and true/false question types.
•
PowerTraining offers the ability to collect feedback (via surveys) on training content to measure course
effectiveness, engagement, and new opportunities.
•
PowerTraining can track and measure training completion with PowerTraining’s reporting feature.  See which
employees need to renew their training credits.
•
PowerTraining ensures comprehension of policies and training by attaching a test for your staff to take before
acknowledging or completing the content.
•
PowerTraining allows staff to submit requests to attend external training or to make the agency aware of a
training need.

2120 Park Pl., Suite 100 • El Segundo, CA 90245 • Tel: (310) 426-6304 • Fax: (310) 426-6305 • info@neogov.com 
In addition, all PowerDMS training, system documentation, hosting services, information security, and software 
maintenance for the products listed herein are provided by or through NEOGOV personnel. 
Note, this letter is for information purposes only. Recipients are advised to conduct independent analysis to determine 
whether procurement regulations applicable to their agency permit sole-source procurement.  
Please let us know if you require any further information regarding our services. 
Sincerely, 
Joshua Snyder 
VP of Business Development

2120 Park Pl., Suite 100 • El Segundo, CA 90245 • Tel: (310) 426-6304 • Fax: (310) 426-6305 • info@neogov.com 
October 20, 2024
Subject: NEOGOV Sole Source Letter 
To Whom It May Concern: 
This letter is to confirm that Governmentjobs.com, Inc. (D/B/Al NEOGOV), on behalf of itself and its 
subsidiaries PowerDMS, Inc., Cuehit, Inc., Ragnasoft LLC (D/B/A/ PlanIT Schedule), and Design PD, LLC (D/B/A 
Agency360) (collectively, "NEOGOV") is the sole source provider of the PowerDMS public safety workforce 
platform. PowerDMS is the only software platform designed to recruit, train, equip, and protect first responders across 
their careers in public safety. As a result of our investment in innovation and unique expertise working in public safety, 
we have created a one-of-a-kind solution. A few of the unique properties of the system include: 
PowerEngage 
•
PowerEngage is the only satisfaction survey supplier that can connect to the Computer Aided
Dispatch system without an expensive third-party interface.
•
PowerEngage has developed a unique “Positive Feedback Board” that displays comments
received from citizens about Communications staff separate from responding officers.
•
PowerEngage is the only supplier to create weekly email digests to staff with direct positive
feedback received from citizen surveys being connected to the Computer Aided Dispatch
system.
•
PowerEngage has developed the PowerEngage Positive Satisfaction Score that creates a
numeric value of the satisfaction scores received from citizens. PowerEngage can uniquely
separate the scores for the 9-1-1 Center from the scores for Responding Agency.
•
PowerEngage acquired the text short code of “CHIEF” which allows citizens to text to that
number to take a survey or provide feedback to the Chief of the department.
•
PowerEngage automatically dispatches messages to officers involved in critical incidents,
reminding them of the resources and support available to them. This includes access to
counseling services, mental health support, and other essential resources that aid in their
recovery and resilience.
•
PowerEngage promptly notifies the designated supervisors of the officers involved in the
critical event. This ensures that immediate attention can be given to the incident, and
supervisors can take appropriate actions as required.
•
PowerEngage facilitates the inclusion of peer support groups by automatically looping them
into the communication chain. This enables fellow officers to provide invaluable peer support,
which is often crucial in helping individuals cope with the aftermath of a critical incident.

2120 Park Pl., Suite 100 • El Segundo, CA 90245 • Tel: (310) 426-6304 • Fax: (310) 426-6305 • info@neogov.com 
In addition, all PowerDMS training, system documentation, hosting services, information security, and software 
maintenance for the products listed herein are provided by or through NEOGOV personnel. 
Note, this letter is for information purposes only. Recipients are advised to conduct independent analysis to determine 
whether procurement regulations applicable to their agency permit sole-source procurement.  
Please let us know if you require any further information regarding our services. 
Sincerely, 
Joshua Snyder 
VP of Business Development