GLENDALE_ENFORCEMENT_IGA__FY2025_2028_MCACC_FINAL.DOCX

Maricopa County — Formal (2025-09-12)

View PDF Item 58 Meeting page

Extracted text (via pymupdf) 29359 characters
PAGE 1 OF 16
INTERGOVERNMENTAL AGREEMENT
MARICOPA COUNTY ANIMAL CONTROL SERVICES
BETWEEN
MARICOPA COUNTY 
[Administered by its Animal Care & Control Department]
and
THE CITY OF GLENDALE
(C-x)
THIS INTERGOVERNMENTAL AGREEMENT (“IGA” or “Agreement”) for Animal 
Control Services is entered by and between Maricopa County, a political subdivision of the State 
of Arizona, administered by its Animal Care & Control Department (“MCACC”) (collectively 
referred to as “County”), and the City of  Glendale (“City”), a municipal corporation of the State 
of Arizona. The County and City are collectively referred to as “Parties” and individually as 
“Party.” In consideration of the following, the Parties agree as follows:
1.0
PURPOSE: The purpose of this Agreement is to memorialize the Parties’ rights and 
responsibilities regarding the County’s provision of Animal Control Services to the City. 
The City needs Animal Control Services and desires to enter into this Agreement with the 
County to appoint the County as the statutory Enforcement Agent for the City to administer 
Animal Control Services, as defined in this Agreement.  
2.0
AUTHORITY
2.1
Arizona Revised Statutes (“A.R.S.”) § 11-952 and 11-1013 authorize the County 
and City, as public agencies, to enter IGAs for joint cooperative action, which 
includes animal control services;
2.2
A.R.S. § 11-251(47) authorizes the County to make and enforce ordinances for the 
protection and disposition of Domestic Animals subject to inhumane, unhealthful, 
or dangerous conditions or circumstances;
2.3
A.R.S. § 11-1005(A)(3) and County Ordinance No. P-13, Rabies/Animal Control 
(“County Ordinance No. P-13”) authorize the Board of Supervisors to contract with 
the City to enforce the provisions of any City ordinance enacted for the control of 
dogs if the provisions are not specific to breed;
2.4
A.R.S. § 11-201(A) authorizes the Board of Supervisors (“BOS”) to act on behalf 
of the County;

PAGE 2 OF 16
2.5
Pursuant to A.R.S. § 11-1005(A)(1), the BOS has designated MCACC as the 
“County enforcement agent” to perform animal control services. A.R.S. § 11-1007 
authorizes the County enforcement agent to carry out its duties; and,
3.0
TERM: This Agreement is effective on March 23, 2025 (“Effective Date”) and terminates 
on June 30, 2027 (collectively, “Term”). 
4.0
RENEWAL: The Parties may renew this Agreement up to two successive twelve-month 
terms/as many times as desirable, but each extension may not exceed the duration of the 
Term (“Renewal”).
5.0
AMENDMENTS: Nothing in this Agreement may be modified or waived except by prior 
written amendment, duly executed by authorized signers for Parties. The Parties may renew 
or amend this Agreement upon the mutual written agreement signed by authorized signers 
for the Parties.
6.0
DEFINITIONS
6.1
The Definitions at A.R.S. § 11-1001 and City of Glendale Code §  Chapter 6 are 
hereby incorporated into this Agreement and shall be capitalized when used in this 
Agreement. In the event the County and City definitions conflict, the County 
definitions shall control. Additionally, the following terms are used in this 
Agreement.
6.2
Aggressive Dog:  Any dog that has bitten a person or domestic animal without 
provocation or that has a known history of attacking persons or domestic animals 
without provocation.
6.3
Animal:  Refers to dogs but may also include cats that have bitten a human.
6.4
Animal At-Large: As defined by Maricopa County Ordinance No.13 Rabies/Animal 
Control.
6.5
Animal Control Laws: As set forth by A.R.S. Title 11, ordinances adopted by Maricopa 
County for unincorporated Maricopa County, and ordinances adopted by City contracted 
with County to provide Animal Control Services.
6.6
Animal Control Facilities:  Refers to the County Animal Pounds established 
pursuant to A.R.S. § 11-1013.
6.7
Animal Control Services:  Services provided by County that have been contracted 
and approved by the City and the County. Animal Control Services includes the 
following services performed within the response periods prescribed in Appendix B: 
6.7.1
control or impound of Animals (dogs) At-Large; 
6.7.2
enforcement of licensing and rabies vaccination laws and ordinances; and 
6.7.3
rabies surveillance and impound of Animals who have bitten a human. 
6.8
Bite Animal At-Large:  An Animal that has bitten a human.

PAGE 3 OF 16
6.9
Confined Stray: Any dog that has been found roaming at large and the primary finder 
has taken into their private home or business for the purpose of confinement at the 
County Pound.
6.10
County Observed Holidays:  Refers to the County holidays listed on the County 
Clerk of Court website.
6.11
Domestic Animal: As defined at A.R.S. § 11-251(47), an animal kept as a pet and 
not primarily for economic purposes.
6.12
Enforcement Agent:  As defined at A.R.S. § 11-1001(4), the person in each County 
who is responsible for the enforcement of the animal control statutes and any rules 
adopted pursuant to those statutes.
6.13
Limited Operation Hours: Refers to the hours of 5 p.m. to 10 p.m. seven (7) days a 
week except County Observed Holidays.  Restricted access available to police and 
fire needing assistance with Priority 1 Bite Animal At-Large or a dog that has been 
reportedly hit by a car. Not intended for general public access. Communication police 
line is direct service dispatcher to dispatcher. Police Agency must remain on scene for 
the duration of the call for service.
6.14
Normal Hours of Operation: Refers to the hours of 8 a.m. to 5 p.m. seven days a 
week except County Observed Holidays.
6.15
Owner: As defined in A.R.S. § 11-1001(10), any person keeping an animal other than 
livestock for more than six consecutive days.
6.16
Priority 1 Dispatch: Request for service from the police or fire departments or 
calls from the public involving a Bite Animal At-Large.  
6.17
Priority 2 Dispatch:  Request for service involving an Animal At-Large on school 
property while school is in session, Aggressive Dog(s), or, if the dog is reported to 
have any type of injury or sickness, Stray Dogs in imminent harm. May include 
lower level calls for service that require immediate attention based on the situation.
6.18
Priority 3 Dispatch:  Request for service to impound stray dogs confined by the 
primary finder, at a private home or business or bite cases that have not just 
occurred to investigate and/or advise quarantine. 
6.19
Priority 4 Dispatch:  Request for service to enforce license or leash laws. The 
location of the dog and dog owner is known, and a violation witnessed and reported 
for investigation of leash law. 
6.20
Primary Finder:   Person who has located and confined a stray dog and has taken 
the dog into their private home or business for purposes of confinement at County 
Animal Control Facilities.
6.21
Response Time:  The time within which the County will respond to a call for 
service which varies based on the time of the call and the priority assigned to the 
call.
6.22
Stray Dog: As defined by Maricopa County Ordinance No.13 Rabies/Animal 
Control.

PAGE 4 OF 16
 
6.23
Third Party: A person or group, not under contract with the County or other 
municipality, that receives from the primary finder, traps, picks up, and/or confines 
for any period of time, Animals from another. For example, veterinarians and 
citizen groups who receive Animals from others are Third Parties under this 
Agreement. Businesses contracted by government jurisdictions to provide Animal 
Control Services are not Third Parties under this Agreement.
7.0
COUNTY RESPONSIBILITIES
The County agrees to:
7.1
Provide Animal Control Services to the City, as defined and further prescribed in 
Appendix B.
7.2
Provide an annual budget estimate based on historical activity each year to the City
7.3
Submit invoices quarterly for Animal Control Services provided within 30 days of the 
quarter close.
7.4
If the City changes its ordinance, the County may at its option, decline to enforce 
the changes to the ordinance or enter a written amendment adding enforcement of 
such changes, which may include modification of service and additional payment 
terms.
  
8.0
CITY RESPONSIBILITIES
The City agrees to:
8.1
Pay the County for Animal Control Services performed under this Agreement in 
accordance with Appendix A of this Agreement.  The City will submit payment to 
County within thirty (30) days of receiving an invoice.  
8.2
Notify the County of City ordinance changes no later than 90 days prior to the 
effective date of the change.
9.0
RECORDS
9.1
At minimum, the Parties shall keep the following records under this Agreement 
(“Records”):
9.1.1
Intake counts;
9.1.2
Electronic impound records;
9.1.3
Documentation of City attempts to return Animal to owner;
9.1.4
All documentation related to dog licenses;
9.1.5
All documentation related to rabies;
9.1.6
All documentation related to Immigration, E-Verify, and compliance 
with paragraph 20 of this Agreement; and 
9.1.7
Any other books, accounts, reports, files, or other documents related to 
this Agreement required under law.

PAGE 5 OF 16
9.2
The City will have access to County dog licensing data through a web portal, calls 
to the animal control facility, and by email. 
9.3
The Parties shall retain records in accordance with their applicable retention rules 
and policies. The County shall retain records in accordance with the County 
Records Management policy, A2101. The City shall retain records in accordance 
with Arizona law.
9.4
The Parties waive their respective public records procedure for obtaining Records, 
including when using the web portal, phone calls, or emails for licensing data.
9.5
The Parties shall have full access to, and the right to examine, copy, and make use 
of, all Records relevant to this Agreement no later than ten (10) business days from 
the date of request.
9.6
The Parties acknowledge some Records may be protected from disclosure under 
Arizona law. The Parties shall consult with counsel prior to disclosing. 
10.0
REPORTING: The County shall provide the City with quarterly routine statistical and/or 
management reports which provide the following information: the number of calls, the date 
and time the call was received, incident address or area, descriptor (stray/dangerous), and 
disposition of the call concerning the services provided pursuant to this Agreement.
11.0
FINANCING: The City will pay for the impounding and quarantining activities under this 
Agreement pursuant to the fees and costs schedules in Appendices A and B to this 
Agreement.
12.0
NON-APPROPRIATION: Notwithstanding any other provision in this Agreement, every 
payment obligation of the City under this Agreement is conditioned upon the availability 
of funds appropriated and allocated for the payment of such obligation. If funds are not 
appropriated, allocated and available or if the appropriation is changed by the appropriating 
body resulting in funds no longer being available for the continuance of this Agreement, 
this Agreement may be terminated by the County at the end of the period for which funds 
are available.  No liability shall accrue to the City or County in the event this provision is 
exercised, and neither Party shall be obligated or liable for any future payments or for any 
damages due to termination under this paragraph. 
13.0
AUDITS
13.1
Each Party may audit and inspect the other Party’s work to verify compliance with 
this Agreement. 
13.2
All Records shall be subject at all reasonable times to inspection and audit by either 
Party for five years after completion of the Agreement. 
13.3
The owner of the Records shall produce the requested Records in accordance with 
this Agreement.

PAGE 6 OF 16
13.4
Each Party, prior to conducting an audit, must give sixty (60) calendar days’ notice 
to the other Party. Notice shall be given as provided in section 14.0.
14.0
NOTICE: Whenever written notice is required or permitted under this Agreement, such 
notice shall be deemed to have been sufficiently given if personally delivered or deposited 
in the United States mail in a properly stamped envelope – certified or registered mail, 
return receipt requested – or electronically mailed, addressed to:
County
CITY
Maricopa County Animal Care & Control
Shelter and Field Operations 
c/o Jason True 
2500 S 27th Avenue
Phoenix, AZ 85009
(602) 506-8278
cc: 
Maricopa County Animal Care & Control
c/o Kristi McMahon
2500 S. 27th Avenue
Phoenix, AZ  85009
(602) 506-5100
City of Glendale
Richard St. John, Deputy City Manager
5850 W Glendale Ave
Glendale, AZ 85301
tjefferson@glendaleaz.com 
(623) 930-2910
cc: 
Tasha Jefferson, Code Official
9494 W. Maryland
Glendale, AZ 85305
tboling@glendaleaz.com
(623) 930-3611
15.0
TERMINATION
15.1
Any Party may terminate this Agreement at any time without cause by giving ninety 
(90) days’ written notice in compliance with the Notice requirements of this 
Agreement in section 14. The County may terminate the Agreement immediately 
upon discovery that the life, health, or safety of an animal or person is in jeopardy 
because of the actions or inaction of the City. The failure of the City to provide 
requested information on a bite incident, attack incident, and/or stray hold 
constitute[s] the jeopardy of life, health, and safety of an animal and person and is 
grounds for immediate termination. 
15.2
Pursuant to the provisions of A.R.S. § 38-511, either Party may cancel this 
Agreement without penalty or obligation, if any person significantly involved in 
the initiating, negotiating, securing, drafting, or creating this Agreement on behalf 
of the terminating Party is at any time while the Agreement or any extension thereof 
is in effect an employee of the other party to the Agreement in any capacity with 
respect to the subject matter of this Agreement.

PAGE 7 OF 16
15.3
In the event of non-payment by City, this Agreement shall terminate as of the date 
of last payment received and County obligations hereunder shall immediately 
cease.
15.4
Upon termination of this Agreement, all property involved will revert to the owner. 
Termination will not relieve any Party from liabilities or costs already incurred 
under this Agreement, nor affect any ownership pursuant to this Agreement. Any 
Eligible Animals still in the custody of the County at the termination of this 
Agreement will become the property of the City at the end of the hold period 
established by statute and will be governed by this Agreement.
15.5
Upon termination of this Agreement, whether by mutual agreement or otherwise, 
all services rendered by Maricopa County up to the effective date of termination 
shall become immediately due and payable. The City agrees to remit payment for 
all such services in accordance with the terms of this Agreement.
16.0
INDEPENDENT CONTRACTOR: The County is an independent contractor, including 
the County employees, agents, and subcontractors. Nothing in this Agreement will be 
construed to create any partnership, joint venture, or employment relationship between the 
Parties or create any employer-employee relationship between a Party and the employees 
of the other Party.  Neither Party will be liable for any debts, accounts, obligations, or other 
liabilities whatsoever of the other.  
17.0
SUBCONTRACTING: The City shall not subcontract or assign any responsibility or 
portion of this Agreement to a subcontractor without the prior, express, written consent of 
the County. The County reserves the right to reject a subcontractor if the County determines 
the subcontractor fails to comply with any term of this Agreement or if the County 
determines the subcontractor does not pass a background check or fails any other criteria 
related to the health or safety of Animals and employees.
18.0
ASSIGNMENT: This Agreement shall not be assigned, in whole or in part, without the 
prior written consent of the Parties, and any assignment in contravention of this provision 
shall be null and void.
19.0
NONDISRCIMINATION: The Parties agree to comply with all applicable state and 
federal laws, rules, regulations and executive orders governing equal employment 
opportunity, immigration, nondiscrimination, including the Americans with Disabilities 
Act, and affirmative action.
20.0
IMMIGRATION; E-VERIFY: To the extent applicable under A.R.S. § 41-4401, the 
Parties warrant compliance, on behalf of themselves and all subcontractors, with all federal 
immigration laws and regulations relating to their employees, and, compliance with the E-

PAGE 8 OF 16
Verify requirements under A.R.S. § 23-214(A).  Any Party’s breach of the above-
mentioned warranty shall be deemed a material breach of this Agreement and the non-
breaching Party may terminate this Agreement.  The Parties retain the legal right to inspect 
the papers of any other Party to ensure that the Party is complying with the above-
mentioned warranty under this Agreement.
21.0
INDEMNIFICATION: To the fullest extent permitted under Arizona law, each Party and its 
departments, agencies, boards, commissions, officers, officials, agents, employees, and volunteers 
(as “Indemnitor”) agrees to indemnify, defend and hold harmless the other Party and its 
departments, agencies, boards, commissions, officers, officials, agents, employees, and volunteers 
(as “Indemnitee”), from and against any and all claims, actions, liabilities, damages, losses, costs, 
or expenses (including court costs, attorneys’ fees, claim processing) (collectively, “Claims”) 
arising out of bodily or personal injury of any person (including death) or tangible or intangible 
property damage, in whole or in part, by the negligent or willful acts or omissions of Indemnitor.  
This indemnity includes any claim or amount arising out of or recovered under the Workers’ 
Compensation law. It is the specific intention of the Parties that the Indemnitee shall, in all 
instances, except for Claims arising solely from the negligent or willful acts or omissions of the 
Indemnitee, be indemnified by the Indemnitor against all Claims. It is agreed that the City will be 
responsible for primary loss investigation, defense, and judgment costs where this indemnification 
is applicable.  Nothing in this Agreement shall be construed as consent to any suit or waiver of any 
defense in a suit brought against the County or the City in any State or Federal Court arising from 
the negligent or willful acts or omissions of the Parties.
22.0
DISPUTE RESOLUTION: In the event a dispute under this Agreement arises between 
the Parties, the Parties will follow this process:
22.1
The Parties will meet and confer in person about the issue. The Parties will make 
their best efforts to reach a resolution at this meeting.
22.2
If the Parties are unable to resolve the conflict after the in-person meeting, within 
ten (10) business days after the meeting, the Party raising the issue shall prepare a 
written conflict report and deliver to the other/receiving Party for a response. The 
conflict report shall include, at minimum, a section summarizing relevant 
background, an issue statement, and a proposed solution. The receiving Party shall 
prepare and deliver a written response within ten (10) business days from the date 
of receipt of the conflict report.
22.3
If the Parties cannot resolve the issue after assessing the conflict report and 
response, the Parties shall once again meet and confer in person to discuss the 
conflict report and response and try to resolve the issue. The Parties shall make 
their best efforts to reach a resolution at this meeting.
22.4
If the Parties are still unable to reach a resolution, the Parties may seek resolution 
through mediation/arbitration. The Parties may provide the conflict report and 
response to the arbitrator to aid in resolution. The Parties shall select a mutually

PAGE 9 OF 16
acceptable third-party as arbitrator. Each party shall bear its own arbitration fees, 
attorneys’ fees, and costs.
23.0
PARTIAL PERFORMANCE: The failure of either Party to insist in any one or more 
instances upon the full and complete performance of any of the terms of this Agreement 
shall not be construed as a waiver or relinquishment of the right to insist upon full and 
complete performance of the same, or any other term, either in the past or in the future.
24.0
FORCE MAJEURE: Neither Party shall be responsible for delays or failures in 
performance resulting exclusively from unanticipated, unpreventable, uncontrollable, 
exceptional, and overwhelming events or acts. This includes acts or events of nature, such 
as fires, pandemics, floods, hurricanes, monsoons, tornadoes, or communication line or 
power failures; and, acts or events of people, such as riots, wars, and governmental 
regulations imposed after the fact. 
25.0
INSURANCE: The Parties agree to secure and maintain sufficient insurance coverage for 
all risks that may arise out of the terms, obligations, operations, and actions as set forth in 
this Agreement, including but not limited to public entity insurance.  The acquisition of 
insurance or the maintenance and operation of a self-insurance program may fulfill the 
insurance requirement.
26.0
APPLICABLE LAW: Each Party shall comply with all applicable laws, ordinances, 
Executive Orders, rules, regulations, standards, and codes of the Federal and State of 
Arizona whether or not specifically referenced herein.
27.0
VENUE; CHOICE OF LAW
27.1
The proper venue for any proceeding arising from this Agreement shall be 
Maricopa County, Arizona. This Agreement shall be construed in accordance with 
and be governed by the laws of the State of Arizona.
27.2
This Agreement and all obligations imposed on the Parties arising under this 
Agreement shall be subject to any limitations of budget law or other applicable 
local law or regulations. No term in this Agreement shall be construed to relieve 
the Parties of any obligations or responsibilities imposed on Parties by law. This 
Agreement shall be construed in accordance with the laws of the State of Arizona.
28.0
HEADINGS: Sections and other headings contained in this Agreement are for reference 
purposes only and shall not affect in any way the meaning or interpretation of this 
Agreement.

PAGE 10 OF 16
29.0
ENTIRE AGREEMENT: This Agreement contains all the terms and conditions agreed 
to by the Parties.  No other understanding, oral or otherwise, regarding the subject matter 
of this Agreement shall be deemed to exist or to bind any of the Parties hereto. 
IN WITNESS WHEREOF, the undersigned represent and warrant that he/she is duly authorized 
to execute and deliver this Agreement on behalf of each Party and that this Agreement is binding 
on said Party in accordance with its terms.   The Parties enter into this Agreement as of the 
Effective Date, as defined in Section 3.0 of this Agreement (Term):
MARICOPA County
CITY OF GLENDALE
By:
By:
Thomas Galvin, Chairman
Maricopa County Board of Supervisors
Kevin Phelps, Interim City Manager
City of Glendale
Date
Date
Attest:
Attest:
Juanita Garza, Clerk of the Board
Julie Bower, City Clerk, City of Glendale
Date
Date
Approved as to Form:
Undersigned counsel has reviewed the foregoing Agreement pursuant to A.R.S. § 11-952 (D) and 
Glendale City Charter and has determined it is in proper form and within the powers and authority 
granted under the laws of this state to the County and City. 
Deputy County Attorney
Attorney for Maricopa County
Michael Bailey
Attorney for City of Glendale
Date
Date

PAGE 11 OF 16
APPENDIX A
COMPENSATION SCHEDULE FOR
ANIMAL CONTROL SERVICES
Animal Control Services 
Maricopa County charges for services at full cost recovery, which includes all direct and indirect 
costs, calculated based on service usage—measured in hours, calls, and fieldwork—within a 
jurisdiction under an Intergovernmental Agreement.
Detailed usage reports are provided annually to our partners to support budget planning. Since 
service usage varies, the estimate outlined below may fluctuate each year.
MCACC will use a billing model based on the previous quarter’s activity. This ensures 
municipalities are billed for the actual services provided, rather than estimates, giving a more 
accurate reflection of costs incurred.
Billing Schedule:
Activity Period
Billing Month / Year
Estimated Amount*
Q4 FY2025
July-25
$43,242.75
Q1 FY2026
November-25
$43,242.75
Q2 FY2026
January-26
$43,242.75
Q3 FY2026
April-26
$43,242.75
Q4 FY2026
July-26
$43,242.75
Q1 FY2027
October-26
$43,242.75
Q2 FY2027
January-27
$43,242.75
Q3 FY2027
April-27
$43,242.75
Q4 FY2027
July-27
$43,242.75
*Billing estimate based on the data provided by the City of Glendale during the RFP meeting; actual billing amounts 
may differ.

PAGE 12 OF 16
APPENDIX B
SERVICES
1.
The County, as the appointed Enforcement Agent, shall be responsible for and enforce the 
Animal Control Ordinance for the City. 
2.
Minimum Staffing:
Staffing will be sufficient to respond to ninety percent (90%) of 
service requests within the period prescribed below
3.
Response Times:
The County will respond during Normal Hours of Operation.  On 
average, County staff will arrive at the scene of a reported service request within the time 
prescribed below based on the service classification and driver safety conditions:
Priority 1
1 hour
Priority 2
2 hours
Priority 3
48 hours
Priority 4
72 hours
**See Appendix C for call for service types by priority.
4.
Response Time during Limited Operations Hours:  The County will only act on Priority 1 
and 2 calls for service during Limited Operation Hours and only when the requesting police agency 
agrees to remain on scene for the duration of the time needed to handle the call for service. The 
County will not respond to priority 3 or 4 calls for service after 3pm until the commencement of 
the next Normal Hours of Operation. The response time for Limited Operations Hours will be two 
(2) hours maximum.  The response time could be longer should a higher priority call for service 
be received. The choice to respond to higher priority calls is at the discretion of the County.
5.
The County shall not respond to scenes involving owned animals being seized or 
impounded as a part of a police function related to neglect, abuse, abandonment, arrests, crime 
scene investigations, fire scenes, or any situation where the law enforcement officer has seized an 
owned animal. The County will not respond to citizen response requests for abuse, neglect, or 
cruelty of animals.
6.
Law enforcement agencies needing assistance in accordance with this IGA can call the 
County Field Dispatch non-public phone line (602-506-1309) to request general assistance during 
Normal Hours of Operation and after 5pm Limited Service Hours.   The decision to respond is 
based on the information provided to staff at the time of the request. The County reserves the right 
to respond to non-emergency requests at the beginning of the next Normal Hours of Operation.
7.
While the County is closed for business on all County Observed Holidays, the County 
reserves the right to provide limited response times from 7am to 10 pm on County observed 
holidays. The police only line will be staffed for Priority 1 calls for service from 7am to 10pm on 
County Holidays.

PAGE 13 OF 16
8.
The County shall provide lost and found service during Normal Hours of Operation (7) 
days per week to allow for citizens to report found and lost dogs at  (602)506-7387 or reporting 
online at www.pets.maricopa.gov .  This service will not be provided during the holiday coverage 
prescribed in Paragraph 7. 
9.
The County shall provide call center services during Normal Hours of Operation and 24-
hour online services for citizens to report animal control issues, conduct licensing transactions, 
and ask general animal control questions. Call center services will not be provided during the 
holidays prescribed in Paragraph 7.
10.
The County at its discretion may pick up dogs from Third Parties.

PAGE 14 OF 16
APPENDIX C
PRIORITY CLASSIFICATIONS
Service Contract Priority List
Service hours: 0800 – 5:00 PM
Emergency Response Service (Limited Hours)Only: 5:00PM – 10:00 PM
Priority 1
1 hour or less
Priority 2
2 hours or less
Priority 3
48 hours
Priority 3
72 hours
Priority 0
Other by 
appointment
Officer needs 
assistance 
police/fire/animal 
control.  Officer 
on scene
Aggressive or 
menacing animal 
at large imminent 
safety hazard
On duty 
municipal 
employees, not 
LEO
Area check no 
aggression
Maricopa 
County 
Constables 
or Public 
Fiduciary
Animal Bite 
running at large 
/imminent safety 
hazard within last 
hour
Animal in trap 
Trap/check/Trap 
pickup
Bite investigation 
follow up 
investigation
Leash Law
Kennel 
Permit 
Inspections
Animal at large 
on school ground 
(school in 
session) does not 
include colleges
Sick or injured 
stray
Confined stray 
dog at business or 
home
Third Party 
Pickups
Canvassing 
event
Attack (non-bite 
to human) which 
has taken place 
within the last 
hour, dog still at 
large and 
immediate threat
Attack (non-bite 
to human) within 
the last three 
hours dog still at 
large
Attack older than 
three hours.  
Animal bite 
investigations 
follow-up second 
sequence
Public 
information 
booth
Dog confined on 
school grounds
Will Show