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7/25/2024
1
Commercial Services Agreement
7/25/2024
Cox Account Rep:
Melissa Dus
Cox System Address
Phone Number:
(602) 715-7655
1550 W Deer Valley Rd
Phoenix, AZ 85027
Fax Number:
Customer Information
Authorized Customer Representative Information
Legal Company Name:
CITY OF EL MIRAGE POLICE
STATION
Full Name:
Tom Bacome
Street Address:
12401 W Cinnabar Ave
Billing Telephone:
(623) 933-1341
City/State/Zip:
El Mirage, AZ 85335
Fax:
Billing Address:
12401 W Cinnabar Ave
Contact Number:
(623) 876-2991
City/State/Zip:
El Mirage, AZ 85335
Email: tbacome@elmirageaz.gov
Cox Account #:
436-219958301,436-219905901
Service Description
From
QTY
To QTY
Unit Price
Term
(Months)
Monthly Recurring
Service Charges
One Time
Service Charges
CBI 50 - 50Mbps x 10Mbps
0
1
$79.00
36
$79.00
$0.00
Static IP Address
0
1
$0.00
36
$0.00
$0.00
CBI Modem
0
1
$0.00
36
$0.00
$0.00
Install Fees
CBI Modem Activation
0
1
$0.00
0
$0.00
$0.00
Cox Business Internet Install
0
1
$0.00
0
$0.00
$0.00
Totals:
$79.00
$0.00
The service and equipment charges above, except as explicitly set forth in the Special Conditions section, do not include applicable taxes,
fees, assessments or surcharges which are additional and may change. Visit http://www.coxbusiness.com/taxesandfees for more information
7/25/2024
2
This Commercial Services Agreement (the "Agreement") includes (i) this paragraph, the language above and Exhibit A (collectively, the
"Service Terms"); (ii) the terms and conditions set forth at http://www.coxbusiness.com/generalterms (the "General Terms") and (iii)
any other terms and conditions applicable to the Services set forth above, including without limitation, the Cox tariffs, Service Guides set
forth at http://www.coxbusiness.com/e911 ("SG"), State and Federal regulations, the Cox Acceptable Use Policy (the "AUP"), and Cox's
Internet Service Disclosures located at www.cox.com/internetdisclosures. Exhibit A is attached to and incorporated into this Agreement
by this reference. Customer acknowledges receipt and acceptance of the Service Terms (including Exhibit A), the AUP, General Terms,
and all other referenced terms and conditions by signing this Agreement. By signing this Agreement, Customer accepts that any and all
disputes arising out of, relating to or concerning this Agreement and/or the Services shall be resolved through mandatory and binding
arbitration unless Customer opts out pursuant to the Dispute Resolution Provision in the General Terms. This Agreement is subject to
credit approval and Customer authorizes Cox to check credit. The service and equipment charges above, except as explicitly set forth in
the Special Conditions section, do not include applicable taxes, fees, assessments or surcharges which are additional and may change
from time to time. This proposal is valid provided Customer signs and delivers this Agreement to Cox unchanged within thirty (30) days
from the date above. By signing this Agreement, Customer acknowledges that if (i) the transport Service(s) (e.g. Private Line Type
Services, Ethernet Services) cross state boundaries or (ii) at least 10% of traffic on said transport Service(s) is Interstate in nature or
designated for Internet traffic, then the entire transport Service(s) is considered Interstate. Customer has reviewed the
interstate/intrastate designation of the transport Service(s) listed in the Service Description above and attests that all such designations
are correct. Each party may use electronic signature to sign this Agreement, provided the electronic signature method used by Customer
is acceptable to Cox. This Agreement shall be effective upon execution by Customer and "Acceptance" by Cox. "Acceptance" of the
Agreement by Cox shall occur upon the earlier of (i) Cox's countersignature of this Agreement or (ii) Cox's installation of Service at
Customer's location. Customer acknowledges that it has read and understands the 911 disclosures in Section 2 of the Service Terms. By
signing this Agreement, you represent that you are the authorized Customer representative.
Customer Authorized Signature
Cox Communications Arizona, LLC., Cox Arizona Telcom,
LLC Signature
Signature:\s1\
Signature:
Print:\n1\
Print:
Title Position:\tbx_1_text\
Title Position:
Date:\d1\
Date:
7/25/2024
3
EXHIBIT A
1. E911 Services FOR IMPORTANT INFORMATION ABOUT COX’S 911 PRACTICES,
PLEASE REVIEW THE INFORMATION ABOUT E911 SERVICE IN THE GENERAL
TERMS AND ON THE WEBSITE http://www.coxbusiness.com/e911
2. Service Start Date and Term The “Initial Term” shall begin upon installation of Service
and shall continue for the applicable Term commitment set forth above in the Service Terms.
However, if Customer delays installation or is not ready to receive Services on the agreed-
upon installation date, Cox may begin billing for Services on the date Services would have
been installed. Cox shall use reasonable efforts to make the Services available by the
requested service date. Cox shall not be liable for damages for delays in meeting service
dates due to install delays or reasons beyond Cox’s control. If Customer delays installation
for more than ninety (90) days after Customer’s execution of this Agreement, Cox reserves
the right to terminate this Agreement by providing written notice to Customer and Customer
shall be liable for Cox’s reasonable costs incurred. AFTER THE INITIAL TERM, THIS
AGREEMENT SHALL AUTOMATICALLY RENEW FOR ONE (1) YEAR TERMS (EACH AN
“EXTENDED TERM”) UNLESS A PARTY GIVES THE OTHER PARTY WRITTEN
TERMINATION NOTICE AT LEAST THIRTY (30) DAYS PRIOR TO THE EXPIRATION OF
THE INITIAL TERM OR THEN CURRENT EXTENDED TERM. “Term” shall mean the Initial
Term and Extended Term (s), if any. Cox reserves the right to increase rates for all Services
by no more than ten percent (10%) during any Extended Term by providing Customer with
at least sixty (60) days written notice of such rate increase. This limitation on rate increases
shall not apply to video Services or Services for which rates, terms and conditions are
governed by a Cox tariff or SG. Upon notice to Customer, Cox may change the rates for
video Services periodically during the Term. Cox may change the rates for telephone
Service subject to a Cox tariff or SG periodically during the Term. For the avoidance of
doubt, promotional rates and promotional discounts provided to Customer will expire at the
end of the Initial Term or earlier as set forth in the promotion language. Customer’s payment
for Service after notice of a rate increase will be deemed to be Customer’s acceptance of
the new rate.
3. Termination Customer may terminate any Service before the end of the Term selected
by Customer above in the Service Terms upon at least thirty (30) days written notice to Cox;
provided, however, if Customer terminates any such Service before the end of the Term
(except for breach by Cox), unless otherwise expressly stated in the General Terms,
Customer will be obligated to pay Cox a termination fee equal to the nonrecurring charges (if
unpaid) and One Hundred Percent (100%) of the monthly recurring charges for the
terminated Service(s) multiplied by the number of months, including partial months,
remaining in the Term. Cox may terminate this Agreement without liability at any time prior
to installation of Services if Cox determines that Customer’s location is not reasonably
serviceable or there is signal interference with any Cox Service(s) according to Cox’s
standard practices. If Customer terminates or decreases any Service that is part of a bundle
offering, the remaining Service(s) shall be subject to price increases for the remaining Term.
If Customer terminates this Agreement prior to installation of Service by Cox, Customer shall
be liable for Cox’s costs incurred. This provision survives termination of the Agreement.
4. Payment Customer shall pay Cox all monthly recurring charges (“MRCs”) and all non-
recurring charges (“NRCs”), if any, by the due date on the invoice. Any amount not received
by the due date shown on the applicable invoice will be subject to interest or a late charge
no greater than the maximum rate allowed by law. If Cox terminates this Agreement due to
Customer’s breach, or if Customer fails to pay any amounts when due and fails to cure such
non-payment upon receipt of written notice of non-payment from Cox, Customer will be
deemed to have terminated this Agreement and will be obligated to pay the termination fee
described above. If applicable to the Service, Customer shall pay sales, use, gross receipts,
and excise taxes, access fees and all other fees, universal service fund assessments, 911
fees, franchise fees, bypass or other local, State and Federal taxes or charges, and
deposits, imposed on the use of the Services. Taxes will be separately stated on Customer’s
invoice. No interest will be paid on deposits unless required by law.
5. Service and Installation Cox shall provide Customer with the Services identified above
in the Service Terms and may also provide related facilities and equipment, the ownership
of which shall be retained by Cox (the “Cox Equipment”), or for certain Services, Customer,
may purchase equipment from Cox (“Customer Purchased Equipment”). Customer is
responsible for damage to any Cox Equipment. If Cox Equipment is not returned to Cox after
termination or disconnection of Services, Customer shall be liable for the Cox Equipment
costs. Customer may use the Services for any lawful purpose, provided that such purpose:
(i) does not interfere or impair the Cox network or Cox Equipment; (ii) complies with the
AUP; and (iii) is in accordance with the terms and conditions of this Agreement. Customer
shall use the Cox Equipment only for the purpose of receiving the Services. Customer shall
use Customer Purchased Equipment in accordance with the terms of this Agreement and
any related equipment purchase agreement. Unless provided otherwise herein, Cox shall
use commercially reasonable efforts to maintain the Services in accordance with applicable
performance standards. Cox network management needs may require Cox to modify
upstream and downstream speeds. Use of the Services shall be subject to the AUP at
http://www.coxbusiness.com/generalterms, which is incorporated herein by reference. Cox
may change the AUP from time to time during the Term. Customer’s continued use of the
Services following an AUP amendment shall constitute acceptance of the revised AUP.
6. General Terms The General Terms are hereby incorporated into this Agreement by
reference. BY EXECUTING THIS AGREEMENT AND/OR USING OR PAYING FOR THE
SERVICES, CUSTOMER ACKNOWLEDGES THAT IT HAS READ, UNDERSTOOD, AND
AGREED TO BE BOUND BY THE GENERAL TERMS.
7. LIMITATION OF LIABILITY IN ADDITION TO ANY OTHER LIMITATIONS ON LIABILITY
CONTAINED IN THE AGREEMENT, NEITHER COX NOR ANY COX RELATED PARTY
SHALL BE LIABLE FOR DAMAGES FOR FAILURE TO FURNISH OR INTERRUPTION OF
ANY SERVICES, OR FOR ANY LOSS OF DATA OR STORED CONTENT, IDENTITY
THEFT, OR FOR ANY PROBLEM WITH THE SERVICES OR EQUIPMENT OF ANY THIRD
PARTY, NOR SHALL COX NOR ANY COX RELATED PARTY BE RESPONSIBLE FOR
FAILURE OR ERRORS OF ANY COX SERVICE, COX EQUIPMENT, SIGNAL
TRANSMISSION, LICENSED SOFTWARE, LOST DATA, FILES OR SOFTWARE DAMAGE
REGARDLESS OF THE CAUSE. NEITHER COX NOR ANY COX RELATED PARTY WILL
BE LIABLE FOR DAMAGE TO PROPERTY OR FOR PHYSICAL INJURY TO ANY
PERSON ARISING FROM THE INSTALLATION OR REMOVAL OF EQUIPMENT UNLESS
CAUSED BY THE NEGLIGENCE OF COX. UNDER NO CIRCUMSTANCES WILL COX OR
ANY COX RELATED PARTY BE LIABLE FOR ANY INDIRECT, INCIDENTAL, SPECIAL
OR CONSEQUENTIAL DAMAGES, INCLUDING LOST PROFITS, ARISING FROM THIS
AGREEMENT OR PROVISION OF THE SERVICES.
8. WARRANTIES EXCEPT AS PROVIDED IN THIS AGREEMENT, THERE ARE NO
OTHER AGREEMENTS, WARRANTIES OR REPRESENTATIONS, EXPRESS OR
IMPLIED, EITHER IN FACT OR BY OPERATION OF LAW, STATUTORY OR
OTHERWISE, INCLUDING WARRANTIES OF MERCHANTABILITY AND FITNESS FOR A
PARTICULAR PURPOSE, RELATING TO THE SERVICES. SERVICES PROVIDED ARE A
BEST EFFORTS SERVICE AND COX DOES NOT WARRANT THAT THE SERVICES,
EQUIPMENT OR SOFTWARE SHALL BE ERROR-FREE OR WITHOUT INTERRUPTION.
COX DOES NOT GUARANTEE THAT SERVICE CAN BE PROVISIONED TO
CUSTOMER’S LOCATION, OR THAT INSTALLATION OF SERVICE WILL OCCUR IN A
SPECIFIED TIMEFRAME. COX DOES NOT WARRANT THAT ANY SERVICE OR
EQUIPMENT WILL MEET CUSTOMER’S NEEDS, PERFORM AT A PARTICULAR SPEED,
BANDWIDTH OR THROUGHPUT RATE, OR WILL BE UNINTERRUPTED, ERROR-FREE,
SECURE, OR FREE OF VIRUSES, WORMS, DISABLING CODE OR THE LIKE.
INTERNET AND WIFI SPEEDS WILL VARY. COX MAKES NO WARRANTY AS TO
TRANSMISSION OR UPSTREAM OR DOWNSTREAM SPEEDS OF THE NETWORK.
9. Public Performance If Customer engages in a public performance of any copyrighted
material contained in any of the Services, Customer, and not Cox, shall be responsible for
obtaining any public performance licenses at Customer’s expense. The Video Service that
Cox provides under this Agreement does not include a public performance license