A2101 REDLINE FINAL.PDF

Maricopa County — Formal (2025-04-04)

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MARICOPA COUNTY INTERNAL POLICY 
Policy Title: 
RECORDS MANAGEMENT 
Policy Number: 
A2101 
Current Adoption Date: 
5/31/2019MM-DD-
2025 
Current Implementation Date: 
MM-DD-
20255/31/2019 
Approved by: 
COUNTY MANAGERBOARD OF 
SUPERVISORS 
Board Agenda Number: 
C#- 
Original Adoption Date: 
11-1991
3/13/2025 
I. PURPOSE
To establish provide direction for the creation, management, retention, and disposaland maintain
an active, continuing program for the economical and efficient management of the Maricopa
County government records of the County;. Tto ensure that all records, regardless of mediaum,
within Maricopa County government are retained, maintained, preserved, and destroyed as
requiredin the manner prescribed by law; and to ensure compliance with applicable state and local
laws, promote efficient administration, and protect the legal, fiscal, and historical interests of
Maricopa County.
II. AUTHORITY
Per Arizona Revised Statutes A.R.S. § 41-151.14(B), the governing body of each county, city, town, 
or other political subdivision shall promote the principles of efficient records management for local 
public records.   
II.III. APPLICATION
This policy applies to all Maricopa County appointed departments, as well as the Flood Control 
District of Maricopa County, and the Maricopa County Library District, and the Maricopa 
County Stadium District (Special Districts). The Board of Supervisors is authorized to jointly adopt 
policies applying 
to 
the 
Special 
Districts 
under 
the 
intergovernmental 
agreement 
C-06-18-393-6-00, approved on April 11, 2018. 
This policy also applies to employees of County elected offices unless the elected official has 
implemented a similar policy specific to their his or her office.  
III. AUTHORITY
Per Arizona Revised Statutes A.R.S. § 41-151.14(B), the governing body of each county, city, town
or other political subdivision shall promote the principles of efficient records management for local
public records.
IV. DEFINITIONS
A. Appointing Authority: An elected official, the single administrative or executive head of a
department/Special District, or the designated representative authorized to act in this capacity.

Policy Title: 
RECORDS MANAGEMENT 
Policy Number: 
A2101 
Current Adoption Date: 
5/31/2019MM-DD-
2025 
Page 2 of 7 
B. Arizona Public Records Law: A.R.S. §39-121 through §39-129, as interpreted by binding case
law. 
C. Arizona State Library Archives and Public Records (LAPR): A division within the Secretary of
State’s Office responsible for determining the value and retention period for Records; the 
approving entity of Department Records Retention Schedules. 
D. Certificate of Destruction: An official document that verifies Records have been properly and
securely destroyed. As authorized under ARS §41-151.19, "...A report of records destruction 
that includes a list of all records disposed of shall be filed at least annually with the state library 
on a form prescribed by the state library."   
A.E. 
Confidential Records: Some records, which fit within the definition of "public records 
and other matters," may be withheld from public scrutiny because they are considered 
confidential.  Records may be designated confidential by law, statute, or court decisions. In 
limited cases, records may be designated confidential by department policy, and with 
consultation and approval from the Civil Division of the County Attorney’s Office.  
F.
County Records Manager: An individual who has the statutory authority pursuant to A.R.S.   §
41-151.14(A)(7) and responsibility to manage the records management program of the County
and act as coordinator and liaison for the agency with the LAPR. Per ARS §41-151.14.A.6:
A. The head of each state and local agency shall: Designate an individual within the
agency to manage the records management program of the agency. The agency shall 
reconfirm the identity of this individual to the state library every other year. The 
designated individual: 
(a) Must be at a level of management sufficient to direct the records management
program in an efficient and effective manner. 
(b) Shall act as coordinator and liaison for the agency with the state library.
B.
It is the responsibility of the County Records Manager to administer the Maricopa
County Records Management program. The Program creates and implements systemic
controls for Records and information from the point of creation or receipt through the final
disposition or archival retention, including the distribution, use, storage, retrieval, protection,
and preservation of County Records regardless of the format of the Record.
F.
Department Records CoordinatorCustodian (DRC):  A person designated by the Appointing
Authority to 1) exercise control of all department Records according to Retention Schedules, 2)
be the point of contact for the department’s Records management, 3) serve as the Records
coordinator for their department, and 4) help the County Records Manager make sure the
department complies with this policy.  An individual who serves as the records coordinator for
their department, and shall assist the County Records Manager in ensuring the department’s
compliance with this policy.
G.

Policy Title: 
RECORDS MANAGEMENT 
Policy Number: 
A2101 
Current Adoption Date: 
5/31/2019MM-DD-
2025 
 
Page 3 of 7 
C.H. 
Disposition of Records: The process of deciding what to do with Records at the end of 
the retention period.  The action taken at the end of a record’s lifecycle. If disposition is to 
destroy, the method should be specified, i.e. shred or recycle.  
I. 
Electronic Records: Electronic Records must be managed with the same care as physical 
Records. Electronic Records must be retained and disposed of according to the applicable 
Records Retention Schedule.  
J. Essential Records: Records needed 1) to keep government operations running during and 
after an emergency caused by a disaster, 2) to protect the rights of individuals, and 3) to help 
restore government functions after a disaster. Per ARS 41-151.14A (4) A., The head of each 
state and local agency shall: 
Once every five years submit to the director of Arizona State Library and Public Records 
lists of all essential public records in the custody of the agency. 
K. Information Governance Department: Policy owner and responsible for overseeing all 
aspects of County Records management and retention. The Information Governance Director 
is the designated Maricopa County Records Manager. 
D. LAPR:  Arizona State Library Archives and Public Records. A division within the Secretary of 
State’s Office responsible for determining the value and retention period for records.  
L. Non-Records: For this policy, not all recorded information is a Record. Non-Records do not 
require retention, scheduling, authorization to destroy, or reporting of destruction. To control 
excessive accumulation, it is necessary to keep only current, useful materials, and to destroy 
Non-Records immediately after they are no longer needed unless these items have been 
identified as part of a preservation.    
M. Permanent Records: Records that have enduring, historical, or research value that are 
retained permanently in an office or in the Arizona State Archives after a period of active use. 
Records are considered permanent if they have enduring administrative, fiscal, or legal value 
to the government or if they possess significant secondary research value beyond those for 
which they were created. Permanent Records are also known as historically significant, 
historical, or archival records. AZ LAPR has the sole authority to determine whether a Record 
is to be kept permanently. ARS-39-101 gives the AZ LAPR the sole authority to determine the 
media, storage, and maintenance of permanent records. Permanent records which are “born 
digital” (originally digital) must be preserved in a manner that ensures they are always 
accessible.

Policy Title: 
RECORDS MANAGEMENT 
Policy Number: 
A2101 
Current Adoption Date: 
5/31/2019MM-DD-
2025 
 
Page 4 of 7 
E.N. 
Records: ARS § 41-151.2 (a) defines a record as "...all books, papers, maps, 
photographs or other documentary materials, regardless of physical form or characteristics, 
including prints or copies of such items produced or reproduced on film or electronic media 
pursuant to section 41-151.16, made or received by any governmental agency in pursuance of 
law or in connection with the transaction of public business and preserved or appropriate for 
preservation by the agency or its legitimate successor as evidence of the organization, 
functions, policies, decisions, procedures, operations or other activities of the government, or 
because of the informational and historical value of data contained in the record."All books, 
papers, maps, photographs or other documentary materials, regardless of physical form or 
characteristics, made or received by public officials or employees of the county and its 
departments that provide evidence of the organization, functions, policies, decisions, 
procedures, operations and other essential activities.  
F.O. 
Records Management: The creation and implementation of systematic controls for 
rRecords, regardless of media, and information activities from the point where they are created 
or received through final disposition or archival retention, including distribution, use, storage, 
retrieval, protection, and preservation.  
G.P. 
Retention Schedule: The document that describes the time period that a Record must 
be retained and the authorized time the Record should be destroyed. Approved by the LAPR, 
Retention Schedules authorize destruction of Records and define the required retention period 
for Records.Approved by the LAPR, Retention Schedules authorize destruction of records and 
define the required retention period for records based on the following:  
i. 
Legal Value – based on current or pending litigation, or anticipated legal action. 
ii. 
Administrative Value – needed to perform current or future work of the business unit. 
iii. 
Historical Value -  historically significant in that they document a controversial issue or 
significant event 
V. POLICY 
A. Each County department will make and maintainkeep records containing adequate and proper 
documentation of the organization’s activities, functions, policies, decisions, procedures, and 
essential transactions. of the agency designed to furnish information to These records are 
meant to protect both the organization’s rights of the agency and of persons directly affected 
by the organization’s workagency's activities.  
B. Per A.R.S. § 41-151.14(A)(7), the County Board of Supervisors shawill designate an individual 
within the County to manage the records management program as thea County Records 
Manager to manage the County’s Records Management program. The County Records 
Manager shawill have enough authoritybe at a level of management sufficient to direct the 
records management program in an efficient and effective manner; act as coordinator and 
liaison for the Countywork with the LAPR; and comply with the rules, standards, and procedures 
adopted set by the Director of the LAPR. 
C. Appointment of Department Records Custodian (DRC)

Policy Title: 
RECORDS MANAGEMENT 
Policy Number: 
A2101 
Current Adoption Date: 
5/31/2019MM-DD-
2025 
 
Page 5 of 7 
Each Appointing Authority must designate a DRC in writing and provide a copy of the designation 
to the County Information Governance Department. Per County Policy A1606 Public Records 
Requests, if the DRC changes, the Information Governance Department must by notified 
immediately. A Department Records Coordinator will serve as the records coordinator within 
each department, and shall assist the County Records Manager in ensuring the department’s 
compliance with this policy.  
Duties of the DRC: 
1. Attend training on proper Records Management policies and procedures. 
2. Be the main contact for staff with questions about Records Management and destruction.   
3. Contact the Information Governance Department when dealing with complex, sensitive, or 
high-profile Records Management and destruction activities. 
4. Help the County Records Manager make sure the department complies with this policy. 
5. Adhere to the department’s and the County’s approved Retention Schedules.  
C.D. 
Public records shall must be openavailable tofor public inspection and be preserved in 
the manner prescribed byaccording to the law.  
D.E. 
Per A.R.S. § 41.151.12(A)(3), all County records shall be retained and disposedmust be 
kept or destroyed of in accordingance with to the LAPR approved rRetention Sschedules.  
F. Records must be destroyed according to LAPR destruction policies as soon as possible after 
their scheduled retention period ends. Records needed for legal or audit purposes beyond the 
recommended retention period will be maintained until cleared for destruction by the 
appropriate authority.  
i. 
A Certificate of Destruction must be completed by the DRC and submitted to the County 
Records Manager for approval before the destruction of Records.  
E. Records shall be destroyed in a cost effective manner as soon as practicable after their 
scheduled retention period ends. Records required for legal or audit purposes beyond the 
recommended retention shall be maintained until cleared by the appropriate authority before 
destruction. 
F.G. 
Records of a cConfidential Records nature shallmust be securely shredded beyondso 
that they cannot be reconstructed and used again. Non-confidential Records may be recycled 
according to the applicable Retention Schedule.replacement and use. Records of a non-
confidential nature may be recycled.  
H. Electronic Records must be kept in proper electronic systems and be destroyed according to 
LAPR destruction policies and the applicable Records Retention Schedule as soon as 
possible after their scheduled retention period ends.

Policy Title: 
RECORDS MANAGEMENT 
Policy Number: 
A2101 
Current Adoption Date: 
5/31/2019MM-DD-
2025 
 
Page 6 of 7 
G. Electronic records, which shall be properly retained in acceptable electronic or other 
recordkeeping systems, must be completely destroyed in a cost effective manner as soon as 
practicable after their scheduled retention period ends.   
I. 
Permanent Records that are “born paper” (originally created on paper) must be preserved on 
acid-free paper or microfilm. Permanent Records that are “born digital” (originally created in a 
digital format) or “imaged” (represented visually using technology) must be preserved in a 
manner that makes sure they can always be accessed.  
i. 
If a Record is born paper and is NOT on a permanent Retention Schedule, and 
the retention period is less than 10 years, the Record can be thrown away after it has 
been successfully imaged. No approval is needed from the state. 
 
ii. 
If a Record is born paper and is NOT on a permanent Retention Schedule, and the 
retention period is 10 years or greater, the Record can be thrown away after it has been 
successfully scanned or imaged. Approval must be obtained from LAPR before imaging 
the Record.  
iii. 
If a Record is born paper and IS on a permanent Retention Schedule, then the department 
may digitally image and transfer the Permanent Record to the state via the LAPR transfer 
request form. 
H. Permanent records shall be maintained or preserved on acid-free paper or on microfilm. 
Permanent records which are “born digital” must be preserved in a manner that ensures their 
accessibility in perpetuity.  
I.J. Per A.R.S. § 41-151.16, Records of state agencies or political subdivisions may be microfilmed 
or electronically imaged only after approval has been granted by the LAPR. All requests are to 
be sent to the Information Governance Department for review. The Information Governance 
Department will coordinate the approval process with LAPR. records of state agencies or 
political subdivisions may be microfilmed or electronically imaged only after approval has been 
granted by the LAPR.  
K. Violation of this policy may result in disciplinary actions up to and including termination. 
 
VI. RESOURCES 
For assistance, contact the Information Governance Department 
InformationGovernance@maricopa.gov 
 
LAPR Certificate of Records Destruction  
https://azlibrary.gov/sites/default/files/rm_form_destruction.pdf 
 
LAPR Essential Records Listing 
 https://azsos.libguides.com/c.php?g=1241074&p=9082801 
 
LAPR General Retention Schedules

Policy Title: 
RECORDS MANAGEMENT 
Policy Number: 
A2101 
Current Adoption Date: 
5/31/2019MM-DD-
2025 
 
Page 7 of 7 
https://apps.azlibrary.gov/records/general.aspx 
 
Revision History 
Version 
Revision Date 
Description of Revision 
1 
11-/1-/1991 
Initial version. 
2 
09/-20/-2017 
Policies A2101 through A2105 were compiled into one policy (A2101 
Records Management) and a handbook on Records Management. 
3 
5/-31/-2019 
Change definition of department records manager to department 
records coordinator to more accurately reflect duties and maintain 
consistency with other policies.  
4 
MM-DD-2025 
Updated policy template, converted to BOS approved, transferred 
ownership from Office of Procurement Services to Information 
Governance, expanded definitions and responsibilities.  (C#)