Agreement - Amendment No. 1 to C18-0368 Pragmatica, LLC

City of Glendale — Regular Meeting (2023-04-11)

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4/29/2021 
 
 
 
 
 
 
 
 
 
  C18-0368-4 
AMENDMENT NO. 1 
LINKING AGREEMENT  
(PRAGMATICA, LLC, Contract No. C18-0368) 
 
This Amendment No. 1 (“Amendment”) to the Linking Agreement, C18-0368 
(“Agreement”) is made this ______ day of ________, 2023, (“Effective Date”), by and 
between the City of Glendale, an Arizona municipal corporation (“City”) and Pragmatica, 
LLC, an Arizona domestic limited liability company authorized to do business in Arizona 
(“Contractor”). 
 
RECITALS 
 
A. 
City and Pragmatica, LLC (“Contractor”) previously entered into a Linking 
Agreement, Contract No. C18-0368, dated April 24, 2018 (“Agreement”); and 
 
B. 
The Agreement is in effect until April 26, 2023, with no further extensions 
authorized; and 
 
C. 
The Cooperative Purchasing Agreement with the State of Arizona, ADSPO16-
132426, has been extended through April 26, 2024, and has a master contract end 
date of April 27, 2026 (Exhibit A); and  
 
 
 
D. 
City and Contractor wish to modify and amend the Agreement subject to and strictly 
in accordance with the terms of this Amendment. 
 
AGREEMENT 
 
In consideration of the mutual promises set forth herein and other good and valuable 
consideration, the receipt and sufficiency of which are hereby acknowledged, the City and 
Contractor hereby agree as follows: 
 
1. 
Recitals.  The recitals set forth above are not merely recitals but form an integral 
part of this Amendment. 
 
2. 
Term.  The term of the Agreement is extended for a one-year period from April 27, 
2023 through April 26, 2024, unless otherwise terminated or canceled as provided by 
the Agreement.  The City, however, may renew the term of this Agreement for two 
(2) one-year periods until the Cooperative Purchasing Agreement expires on April 
27, 2026.  All other provisions of the Agreement except as set forth in this 
Amendment shall remain in their entirety. 
 
3. 
Scope of Work. The scope of work remains unchanged. 
 
4.  
Compensation. The total compensation for this Agreement is increased by $75,000, 
for a new not to exceed amount of $178,000. The Contractor's annual renewal 
invoice is attached as Exhibit B.

6.
5.
-{Tf.E.S'I:
Julie K. Bower, Ciw Clerk
(sEAL)
APPRO\iE,D AS TO FORNI:
Ir{ichael D. Bailer', Citr Attomev
No Bovcott of Israel. To the exrent A.R.s $ 35-393 through $ 35-393.03 are
applicable, the parties herebr certi[- that thev are not currendr engaged in" and agree
ior the duration of the Agreement to not engage in, a borcott of goods or senices
from Israel, as that term is defined in A.R.S $ 35-393.
Ratification of Agreement. Ciw and Contractor hereby agree that except as
expresslr prorided herein, the pror.isions of the agreement shall 66, and remain in
full force and effect and that if anr pror.ision of rhis .{rnendment conflicts with the
-\grecment, then the pror-isions of this "{mendment shall prevail.
CITY OF GLENDAIE, an Anzona
muaicipal corporation
Kevin R. Phelps, City N{anager
Ptagmatica, LLC
an ;\rDona domestic lirnited liabilin
comp2.n\'
Beth
Its: Saruton= Asent
4 /2e /2021

Contract Amendment 
AZ DEPT. OF ADMINISTRATION 
STATE PROCUREMENT OFFICE 
CONTRACT NO.: ADSPO16-132426 
Enterprise Agreement for JWI software 
PAGE 
1 
100 N. 15TH AVE., STE. 402 
Phoenix, AZ 85007 
AMENDMENT NO.:   Six (6)
OF 
1 
CONTRACTOR:   
STATE AGENCY:  
Pragmatica LLC 
AZ Department of Administration (ADOA) 
1909 East Ray Road, Suite 9-148 
State Procurement Office 
Chandler, AZ  85225 
100 N. 15th Ave., Ste. 402     
Phoenix, AZ  85007 
CONTACT:    Beth Sobotka 
CONTACT:    Eric Bell 
PHONE:        (480) 744-1683 Ext.3
PHONE:         (602) 542-8921
EMAIL:        bsobotka@pragmatica.us 
EMAIL:         eric.bell@azdoa.gov  
Enterprise Agreement for JWI Software 
Pursuant to Uniform Terms and Conditions, Section 5.1, Amendments, the above referenced 
Contract shall be amended as follows:  
.  
1. This contract shall be amended to replace the current Schedule A and Schedule E and
Schedule F with the new Schedules attached herein.
NOTE:  Any existing users of either Schedule will continue at current rates until their
respective contract renewal date.
2. The term of the contract shall be extended through April 26, 2024.
All other terms, conditions and provisions of the Contract remain unchanged. 
This Contract Amendment is not binding against the State of Arizona unless signed by an authorized representative of 
the Contractor and then accepted in writing by an authorized representative of the State. 
CONTRACTOR HEREBY ACKNOWLEDGES RECEIPT AND 
UNDERSTANDING OF THE ABOVE AMENDMENT. 
THE ABOVE REFERENCED CONTRACT AMENDMENT IS 
HEREBY EXECUTED THIS DATE BY THE STATE. 
     
   
             SIGNATURE 
           DATE 
SIGNATURE
     DATE 
 
Eric Bell 
State Procurement Manager
PRINTED/TYPED NAME AND TITLE 
2/22/2023
Beth Sobotka, Managing Partner
2/22/2023
EXHIBIT A

Attachment I 
State of Arizona 
State Procurement Office 
100 N. 15th Ave, Suite 201 
Phoenix, AZ 85007 
Solicitation No.: ADSPO16-132426 
PAGE 
1 
OF 
3 
Description: JWI software and support - Pragmatica 
Modified 12/28/2022 
Schedule A: Hosted JWI Pricing – JRU Based 
Note: this pricing is valid for 2023 renewals only, prices may 
increase up to 5% each year thereafter 
PRAGMATICA-HOSTED JWI 
JWI Resource Unit (JRU) 
JRU is defined as the number of ACJIS TOC-certified personnel or sworn law enforcement officers 
per agency, whichever is lesser. Progressive discounts are applied as that JRU number increases.  
Each annual subscription tier also includes an incremental add-on package to add additional JRU. 
Tier 
Maximum Covered 
JRU 
Basic 25 
25 
Standard 50 
50 
Standard 100 
100 
Standard 175 
175 
Plus 250 
250 
Plus 325 
325 
Plus 400 
400 
Enterprise 500 
500 
Enterprise 625 
625 
Enterprise 750 
750 
Enterprise 875 
875 
Enterprise 1000 
1000 
Custom 
1000+ 
Deployment 
Initial deployment fees are calculated using the JRU.  The deployment project includes: 
CJIS/ACJIS security policy guidance 
On-site user and SSO training 
JWI user interface customizations 
Optional integration with agency Active Directory/LDAP 
Optional message switching configuration for existing applications 
Functional JWI connectivity to the ACJIS test and production systems 
EXHIBIT A

Attachment I 
 
 
 
State of Arizona 
State Procurement Office 
100 N. 15th Ave, Suite 201 
Phoenix, AZ 85007 
Solicitation No.: ADSPO16-132426 
PAGE 
2 
OF 
3 
Description: JWI software and support - Pragmatica  
 
Modified 12/28/2022 
User, Routing Indicator, and ORI configuration 
90 days of production support 
Part Number 
Description 
Price 
PRG-JHI0001 JWI Agency Deployment: Basic 25 
 $         16,275  
PRG-JHI0002 JWI Agency Deployment: Standard 50  
 $         19,950  
PRG-JHI0003 JWI Agency Deployment: Standard 100 
 $         23,100  
PRG-JHI0004 JWI Agency Deployment: Standard 175  
 $         30,450  
PRG-JHI0005 JWI Agency Deployment: Plus 250 
 $         36,750  
PRG-JHI0008 JWI Agency Deployment: Plus 325 
 $         40,950  
PRG-JHI0009 JWI Agency Deployment: Plus 400 
 $         44,520  
PRG-JHI0006 JWI Agency Deployment: Enterprise 500 
 $         49,875  
PRG-JHI0010 JWI Agency Deployment: Enterprise 625 
 $         55,781  
PRG-JHI0011 JWI Agency Deployment: Enterprise 750 
 $         61,425  
PRG-JHI0012 JWI Agency Deployment: Enterprise 875 
 $         67,069  
PRG-JHI0013 JWI Agency Deployment: Enterprise 1000 
 $         72,450  
PRG-JHI0007 JWI Agency Deployment: Custom 
Contact for quote 
Annual Subscription 
Annual subscription levels are calculated using the JWI Resource Unit (JRU) tiers and optional user 
add-on packs.  Agencies can choose to purchase a lower tier with add-on packs to meet their JRU 
needs without having to upgrade to higher tiers. 
The annual subscription includes 24-hour support, ongoing training, remote assistance, and access to 
new JWI features as they are released. 
Part Number 
Description 
Covered 
JRU 
Price 
PRG-JHR0001 
JWI Basic 25: Annual Subscription 
25 
$9,975.00 
PRG-JHRU001 
JWI Annual Subscription Add-on: Basic 25 
+5 
$1,995.00 
PRG-JHR0002 
JWI Annual Subscription: Standard 50 
50 
$14,490.00 
PRG-JHRU002 
JWI 
Annual 
Subscription 
Add-on: 
Standard 50 
+10 
$1,449.00 
PRG-JHR0003 
JWI Annual Subscription: Standard 100 
100 
$19,950.00 
PRG-JHRU003 
JWI 
Annual 
Subscription 
Add-on: 
Standard 100  
+10 
$1,995.00 
PRG-JHR0004 
JWI Annual Subscription: Standard 175 
175 
$24,675.00 
PRG-JHRU004 
JWI 
Annual 
Subscription 
Add-on: 
Standard 175  
+10 
$1407.00 
PRG-JHR0005 
JWI Annual Subscription: Plus 250 
250 
$29,400.00 
EXHIBIT A

Attachment I 
State of Arizona 
State Procurement Office 
100 N. 15th Ave, Suite 201 
Phoenix, AZ 85007 
Solicitation No.: ADSPO16-132426 
PAGE 
3 
OF 
3 
Description: JWI software and support - Pragmatica 
Modified 12/28/2022 
PRG-JHRU005 
JWI Annual Subscription Add-on: Plus 25 
(valid on all Plus Annual Subscriptions) 
+25
$2,940.00 
PRG-JHR0008 
JWI Annual Subscription: Plus 325 
325 
$33,600.00 
PRG-JHR0009 
JWI Annual Subscription: Plus 400 
400 
$36,750.00 
PRG-JHR0006 
JWI Annual Subscription: Enterprise 500 
500 
$39,900.00 
PRG-JHRU006 
JWI Annual Subscription Add-on: 
Enterprise 50 (valid on all Enterprise 
Annual Subscriptions) 
+50
$5,198.00 
PRG-JHR0010 
JWI Annual Subscription: Enterprise 625 
625 
$43,050.00 
PRG-JHR0011 
JWI Annual Subscription: Enterprise 750 
750 
$45,150.00 
PRG-JHR0012 
JWI Annual Subscription: Enterprise 875 
875 
$47,250.00 
PRG-JHR0013 
JWI Annual Subscription: Enterprise 1000 
1000 
$49,350.00 
PRG-JHR0007 
JWI Annual Subscription: Custom 
1000+ 
Contact for 
quote 
EXAMPLE 
Townsville Police Department has 80 TOC-certified users, 60 of whom are sworn law enforcement 
officers. Since there are fewer sworn officers than TOC-certified users, their calculated JRU would 
be 60.  
With 60 JRU, they would purchase the Standard 100 deployment package (Part #PRG-JHI0003). 
However, for annual subscriptions they have the option of purchasing either: 
a) Standard 100 (Part #PRG-JHR003) for $19,950.00
or 
b) Standard 50 (Part #PRG-JHR002) and one Standard 50 Add-on (Part #PRG-JHRU002) for a total
of $15,939. 
EXHIBIT A

Attachment VII 
 
 
 
State of Arizona 
State Procurement Office 
100 N. 15th Ave, Suite 201 
Phoenix, AZ 85007 
Solicitation No.: ADSPO16-132426 
PAGE 
57 
OF 
66 
Description: JWI software and support - Pragmatica  
 
Modified 12/28/2022 
Schedule E: Agency-Hosted Justice Web 
Interface 
Note: this pricing is valid for 2023 renewals only, prices may  
increase up to 5% each year thereafter 
AGENCY-HOSTED JUSTICE WEB INTERFACE 
Part Number 
Description 
Price 
PRG-JLI0010 Agency-Hosted JWI: Installation 
$26,250.00 
PRG-JLR0010 Agency-Hosted JWI: Annual Support 
$14,884.00 
PRG-JLRA012 Agency-Hosted JWI: Additional Agency Annual Support 
$5,145.00 
Note: For an agency-hosted JWI installation with over 300 users a custom quote must be 
prepared. 
Notes 
1. All agency-hosted JWI installations must receive signed authorization to deploy the JWI 
application from the Maricopa County Board of Supervisors prior to installation. 
2. Supporting Software must be purchased from Pragmatica within 3 months of system 
installation. Please see Schedule D for pricing. 
JWI INSTALLATION (PRG-JLI0010) 
Interface Packet 
Pragmatica will assist Agency staff in the construction of a DPS interface packet and any other 
artifacts required for the DPS Access Integrity Unit to approve a JWI deployment within 
Agency. 
 Deliverables 
1. DPS interface packet which conforms to the guidelines specified in the DPS interface 
checklist. 
2. Update network schematic which accurately reflects the new role of JWI in the Agency 
network.  
Analysis 
• Obtain agency ORIs and routing indicators from agency SSOs 
• Obtain user listing from agency SSO 
EXHIBIT A

Attachment VII 
State of Arizona 
State Procurement Office 
100 N. 15th Ave, Suite 201 
Phoenix, AZ 85007 
Solicitation No.: ADSPO16-132426 
PAGE 
1 
OF 
1 
Description: JWI software and support - Pragmatica 
Modified 12/28/2022 
Schedule F: Hosted JWI Pricing – Dedicated User 
Note: this pricing is valid for 2023 renewals only, prices may 
increase up to 5% each year thereafter 
PRAGMATICA-HOSTED JWI 
Dedicated User 
A dedicated user is defined as the specifically named ACJIS TOC-certified personnel or sworn law enforcement 
officer that will have access to JWI.  Costs will be based per person with a minimum of 10 users per agency. 
Annual Subscription 
Annual subscription price is calculated using the exact number of dedicated users (minimum 10 per agency) at 
$480 per user per year.  
The annual subscription includes 24-hour support, ongoing training, message switching for existing applications, 
remote assistance, and access to new JWI features as they are released. The subscription period begins at the start 
of the JWI integration process with the agency and renews annually thereafter. 
Part Number 
Description 
Price 
PRG-JDU0001 
JWI Dedicated User Annual Subscription Base: 10 users 
$5040.00 
PRG-JDUU001 
JWI Dedicated User Annual Subscription Add-on: 1 user 
$504.00 
EXAMPLE 
Townsville Police Department has 11 users that require JWI access. They would purchase the JWI Dedicated 
User Annual Subscription Base: 10 users (Part # PRG-JDU0001) and one JWI Dedicated User Annual 
Subscription Add-on: 1 user (Part # PRG-JDUU001) for a total of $5,544.00.  
EXHIBIT A

EXHIBIT A

EXHIBIT A

Date:
3/16/2023
Invoice Number:
2023-20
Client:
Glendale PD
JDelaittre@glendaleaz.com
Lhadlock@glendaleaz.com
Pragmatica, LLC
1909 E Ray Rd, Suite 9-148
Chandler, AZ 85225
Contract:
PO Number:
Due Date:
4/30/2023
Phone #
888-422-0522 X 3
E-Mail
bsobotka@pragmatica.us
Total
Balance Due
Item
Description
Hours/Qty
Rate
Amount
JWI
JWI Maintenance and Support Services RENEWAL
(5-1-23 to 4-30-24)
14,884.00
14,884.00
ASL
IBM WebSphere Application Server Processor Value
Unit (PVU) License + Software Subscription & Support
12 Months - RENEWAL
200
10.67
2,134.00
ASL
IBM WebSphere MQ Processor Value Unit (PVU)
License + Software Subscription & Support 12 Months -
RENEWAL
200
15.88
3,176.00
The provided software may only be used in support of
JWI. Pragmatica will be responsible for maintenance and
Level 1 and Level 2 support of the software in this
agreement. Pragmatica will be responsible for all contact
with IBM support related to the Software.
Pragmatica is responsible for all IBM license repoorting
related to the purchased Software.
As Pragmatica is the ASL licensor of the Software, sales
tax will not be applied to Customer for this purchase.
Sales tax is paid by Pragmatica, LLC at the time of
 
purchase.
$20,194.00
$20,194.00
EXHIBIT B