PHOENIX INDIAN MEDICAL CENTER IGA.PDF

Maricopa County — Formal (2024-11-06)

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1 
              INTERGOVERNMENTAL AGREEMENT                            
MARICOPA COUNTY  
by and through the 
DEPARTMENT OF PUBLIC HEALTH 
4041 N. Central Avenue, #1400, Phoenix, Arizona 85012 
1. 
Agreement No:  C-86-22 
 
2.        Agreement Type: Cost Reimbursement 
     
3. 
Agreement Amount: $150,000 
4.        Purpose: HIV Services   
5. 
Start Date:  October 1, 2024           6.        Expiration Date: September 30, 2027,                                                  
This Agreement is entered into by and between Phoenix Indian Medical Center referred to herein as (“Contractor”), and Maricopa 
County, by and through its Department of Public Health (MCDPH) (referred to herein after as “County”) by and through its Ryan 
White Part A Program (RWPA) (“the Department”).  Contractor and the County are collectively referred to herein as the “Parties” 
and individually as a “Party.”  Contractor, for and in consideration of the covenants and conditions set forth herein, shall provide 
and perform the services as set forth below.  All rights and obligations of the Parties shall be governed by the terms of this 
Agreement, its exhibits, attachments, and appendices, including any subcontracts or amendments as set forth herein and in: 
Section I 
- 
General Provisions 
 
Section III 
- 
Work Statement 
Section II 
- 
Special Provisions 
 
Section IV 
- 
Compensation  
This Agreement contains all the terms and conditions agreed to by the Parties.  No other understanding, oral or otherwise, 
regarding the subject matter of this Agreement shall be deemed to exist or to bind the Parties.  Nothing in this Agreement shall 
be construed as consent to any lawsuit or waiver of any defense in a lawsuit brought against the County or the Contractor in any 
State or federal Court. 
Legal Notice under this Agreement shall be given by personal delivery or by registered or certified mail, postage prepaid, return 
receipt requested, to the addresses set forth below and shall be effective upon receipt by the Party to whom addressed unless 
otherwise indicated in the notice. 
Notice to Contractor: Phoenix Indian Medical Center 
 
Phone 602-574-5244 
Address:  4212 North 16th Street, Phoenix, Arizona 85016 
 
 
 
 
 
 
 
 
Notice to Department:  MCDPH Grants/Contract Unit 
 
 
 
Phone:  (602) 372-0674  
Address:                   4041 North Central Avenue, Suite #1400, Phoenix, Arizona  85012  
 
 
 
 
                                                 
 
IN WITNESS WHEREOF, the parties enter into this Agreement: 
 
 
 
       
PHOENIX INDIAN MEDICAL CENTER  
 
MARICOPA COUNTY BOARD OF SUPERVISORS 
 
 
Signature 
 
 
 
Signature 
 
 
Name 
 
Debra Ward Lund 
 
 
Name 
 
 
 
Title 
 
Chief Executive Officer 
 
 
Title 
 
Chairman, Board of Supervisors 
 
Date 
 
 
 
Date 
 
 
 
 
 
ATTEST: 
Signature 
 
 
 
 
Date 
Office of the Clerk of the Board 
 
 
 
 
Pursuant to A.R.S. § 11-952, the Attorney for the Board of 
Supervisors has determined that this Intergovernmental 
Agreement is within the powers and authority granted under the 
laws of the State of Arizona. 
 
 
 
Signature 
 
 
 
 
Date 
Attorney for Maricopa County 
 
 
Stephanie A. Aird 
-S
Digitally signed by Stephanie A. 
Aird -S 
Date: 2024.10.08 12:52:55 -07'00'

SECTION I 
 
 
                                                                           GENERAL PROVISIONS        
2 
1. 
EFFECT 
 
To the extent the Special Provisions are in conflict with the General Provisions, the Special 
Provisions shall control.  To the extent the Work Statement(s) and the Special or General 
Provisions are in conflict, the Work Statement(s) shall control. 
 
2. 
DEFINITIONS 
 
As used throughout this Agreement, the following terms shall have the following meanings: 
 
 
A. 
Agreement means this document and all attachments and amendments hereto. 
 
 
B. 
Contractor means the person, firm or organization listed on the Cover Page of 
this Agreement. 
 
 
C. 
County means Maricopa County, Arizona. 
     
D. 
Department means the Maricopa County Department of Public Health. 
 
E. 
Funding Source means any federal, State, or private agency funding source, 
which may impose conditions on the funding that will be passed on to the 
Contractor. 
 
F. 
Contractor Staff, Employee or Faculty means a person or persons employed 
by, contracted with, or retained by the Contractor for the purpose of providing the 
services and responsibilities contained in this Contract. 
 
 
 
3. 
GENERAL REQUIREMENTS 
 
 
 
 
A. 
The Contractor shall, without limitation, obtain and maintain all licenses, permits, 
and authority necessary to do business, render services, and perform work under 
this Agreement, and shall comply with all laws regarding unemployment insurance, 
disability, and workers’ compensation. 
 
 
B. 
The Contractor is an independent contractor in the performance of work and the 
provision of services under this Agreement and is not to be considered an officer, 
employee, or agent of the County. 
 
 
4. 
AMENDMENTS 
 
All Amendments to this Agreement must be in writing and signed by authorized persons 
for both Parties.  All amendments shall clearly state the effective date of the action. 
 
5. 
ADEQUACY OF RECORDS 
 
If the Contractor's books, records and other documents related to this Agreement are not 
sufficient to support and document that allowable services were provided to eligible clients, 
the Contractor shall reimburse the County for the services not adequately supported and 
documented.

SECTION I 
 
 
                                                                           GENERAL PROVISIONS        
3 
 
6. 
RETENTION OF RECORDS 
 
A.  
This provision applies to all financial and programmatic records, supporting 
documents, statistical records, and other records of the County and Contractor that 
relate to this Agreement. 
 
B. 
The County and Contractor shall retain all financial books, records, and other 
documents related to this Agreement for six (6) years after final payment or until 
after the resolution of any audit questions, which could be more than six (6) years, 
whichever is longer.  County, federal, or State auditors, and any other persons duly 
authorized by the County, shall have full access to and the right to examine, copy 
and make use of any and all such financial books, records and other documents. 
 
7. 
ASSIGNMENT AND SUBCONTRACTING 
 
No rights, liability, obligations or duties under this Agreement may be assigned, delegated, 
or subcontracted without the prior written approval of the County and Contractor. 
 
8. 
AUDIT DISALLOWANCES 
 
 
A. 
The Contractor shall, upon written demand therefore, reimburse the County for any 
payments made under this Agreement that are disallowed, by a federal, State or 
County audit in the amount of the disallowance, as well as court costs and attorney 
fees the County incurs to pursue legal action relating to a disallowance. 
 
 
B. 
If the County determines that a cost for which payment has been made is a 
disallowed cost, the County shall notify the Contractor in writing of the disallowance 
and the required course of action, which shall be at the option of the County either 
to adjust any future claim submitted by the Contractor by the amount of the 
disallowance or to require immediate repayment of the disallowed amount by the 
Contractor. 
 
C. 
The County shall, upon review and agreement of the Parties, remit to the 
Contractor any payments determined to have been insufficiently paid, in the 
amount of the payment shortfall, as well as court costs and attorney fees the 
Contractor incurs to pursue legal action relating to such short payment. 
 
 
9. 
AGREEMENT COMPLIANCE MONITORING 
 
A. County may monitor the Contractor's compliance with, and performance under, the 
terms and conditions of this Agreement.  On-site visits for compliance monitoring 
may be made by the County and/or its grantor agencies at any time during the 
Contractor's normal business hours, announced or unannounced.  During an on-
site visit, the Contractor shall make its records and documents related to work 
performed or services provided under this Agreement available to the County for 
inspection and copying. 
 
B. Contractor shall follow and comply with all related corrective action plans and 
requirements of site visits and subsequent audits conducted by County and its 
representatives. When monetary penalties are imposed or unallowable costs 
determined, the County will define how repayment will be made to the County. This

SECTION I 
 
 
                                                                           GENERAL PROVISIONS        
4 
may include decreasing or withholding the Contractor’s monthly billing or requiring 
payment to the County. 
 
 
10. 
AVAILABILITY OF FUNDS 
 
A. The provisions of this Agreement relating to the payment for services shall become 
effective when funds assigned for the purpose of compensating the Contractor, as 
provided herein, are actually available to the County for disbursement.  The Department 
shall be the sole authority in determining the availability of funds under this Agreement 
and the County shall keep the Contractor fully informed as to the availability of funds. The 
County shall refer no clients to Contractor for periods of time for which funding is not 
available unless at the discretion of both parties, an alternate source of funds is made 
available to continue the medical service. 
 
B. If any action is taken by any State agency, federal department, or any other agency or 
instrumentality to suspend, decrease, or terminate its fiscal obligations under or in 
connection with this Agreement, the County may amend, suspend, decrease, or terminate 
its obligations under or in connection with this Agreement.  If this Agreement is terminated, 
the County shall be liable for payment only for services rendered prior to the effective date 
of the termination, provided that such services are performed in accordance with the 
provisions of this Agreement.  The County shall give written notice of the effective date of 
any suspension, amendment, or termination under this section at least ten (10) days in 
advance. 
 
C. Funds may not be presently available for performance under this Grant beyond the first 
year of the budget term or Grant term.  The County may reduce payments or terminate 
this Grant without further recourse, obligation, or penalty in the event that insufficient funds 
are appropriated in the subsequent budget term.  The County shall not be liable for any 
purchases or Subgrants entered into by the Grantee in anticipation of such funding. The 
Procurement Officer shall have the discretion in determining the availability of funds. 
 
 
11. 
CONTINGENCY RELATING TO OTHER CONTRACTS AND GRANTS 
 
 
A. 
The Contractor shall, during the term of this Agreement, immediately inform the 
County in writing of the award of any other contract or grant where the award of 
such contract or grant may affect either the direct or indirect costs being paid or 
reimbursed under this Agreement.  Failure by the Contractor to notify the County 
of such award shall be considered a material breach of this Agreement and the 
County may immediately terminate this Agreement without liability. 
 
 
B. 
County may request, and the Contractor shall provide within a reasonable time, 
not exceeding ten (10) working days, a copy of such other contract or grant, when, 
in the opinion of the Department, the award of the contract or grant may affect the 
costs being paid or reimbursed under this Agreement. 
 
 
C. 
If the County determines that the award to the Contractor of such other contract or 
grant has affected the costs being paid or reimbursed under this Agreement, the 
County shall prepare an amendment to this Agreement effecting a cost adjustment.  
If the Contractor disputes the proposed cost adjustment, the dispute shall be 
resolved pursuant to the "Disputes" clause section contained herein.

SECTION I 
 
 
                                                                           GENERAL PROVISIONS        
5 
12. 
DEFAULT 
 
For material breach of contractual obligations, or upon the happening of any event which 
would jeopardize the ability of the Contractor to perform its contractual obligations, the 
County may suspend, modify, or terminate this Agreement immediately upon giving written 
notice to the Contractor. Unless expressly stated otherwise this in this Agreement, such 
determination will not be made until such time as the disputes process has been 
exhausted.   
 
13. 
TERMINATION 
 
 
A. 
Either Party may terminate this Agreement at any time by giving the other Party at 
least thirty (30) calendar days prior written notice.  The notice shall be given by 
personal delivery or by registered or certified mail, postage prepaid, return receipt 
requested. 
 
 
B. 
This Agreement may be terminated by mutual written agreement of the Parties 
specifying the termination date therein. 
 
 
C. 
The County may terminate this Agreement upon twenty-four (24) hours’ notice 
when the County deems the health or welfare of a patient is endangered or the 
Contractor’s non-compliance jeopardizes funding source financial participation.  If 
not terminated by one of the above methods, this Agreement will terminate upon 
the expiration date of this Agreement as stated on the Cover Page of this 
Agreement. 
 
D. 
Either Party has the right to terminate this Agreement for cause upon fourteen (14) 
working days written notice for any of the following reasons: 
 
 
(1) 
Breach of this Contract which is not corrected within fourteen (14) working 
days after written notice thereof or registered mail, return receipt requested. 
 
 
(2) 
Inability to discharge the duties and responsibility under this Contract for a 
continual period of 30 days or more. 
 
E. 
This contract is subject to cancellation in accordance with the provision of A.R.S. 
§ 38-511. 
 
14. 
SEVERABILITY 
 
Any provision of this Agreement that is determined to be invalid, void, or illegal by a court 
shall in no way affect, impair, or invalidate any other provision hereof, and the remaining 
provisions shall remain in full force and effect. 
 
15. 
STRICT COMPLIANCE 
 
Acceptance by the County of performance that is not in strict compliance with the terms 
of this Agreement shall not be deemed to waive the requirement of strict compliance for 
all future performance.  All changes in performance obligations under this Agreement must 
be in writing and signed by the Parties.

SECTION I 
 
 
                                                                           GENERAL PROVISIONS        
6 
16. 
NON-LIABILITY 
 
A. The County and its officers, representatives, agents, and employees shall not be liable 
for any act or omission by the Contractor or any subcontractor, employee, officer, 
agent, or representative of the Contractor or any subcontractor occurring in the 
performance of this Agreement, nor shall they be liable for purchases or contracts 
made by the Contractor or any subcontractor in connection with this Agreement. 
 
B. The Contractor and its officers, representatives, agents, and employees shall not be 
liable for any act or omission by the County or any County subcontractor, employee, 
officer, agent, or representative of the County or any County subcontractor occurring 
in the performance of this Agreement, nor shall they be liable for purchases or 
contracts made by the County or any County subcontractor in connection with this 
Agreement. 
 
18. 
COVENANT AGAINST CONTINGENT FEES 
 
The Contractor warrants that no person or entity has been employed or retained to solicit 
or secure this Agreement upon an agreement or understanding for a commission, 
percentage, brokerage, or contingent fee.  For breach or violation of this warranty, the 
County may immediately terminate this Agreement without liability. 
 
19. 
SAFEGUARDING CLIENT INFORMATION 
 
The use or disclosure by any Party of any information concerning an eligible individual 
served under this Agreement is directly limited to the performance of this Agreement. 
County and Contractor shall safeguard confidential and privileged client and patient 
information i.e., medical, financial and patient specific information, and shall only disclose 
such information in accordance with all applicable federal, state and local laws, rules, 
and/or regulations, including the Health Insurance Portability Accountable Act (“HIPAA”). 
The use or disclosure by any party of any information concerning a client or patient served 
under this Agreement or any other applicable payor contract is directly limited to services 
under this Agreement subject to applicable federal, state and local laws, rules and/or 
regulations.  Contractor’s obligation to maintain the confidentiality of all medical, financial 
and patient specific information shall exist after termination or expiration of this Contract.  
County shall assist Contractor with regard to Contractors’ obligation to comply with HIPAA. 
  
20. 
RIGHTS IN DATA 
 
The Parties shall have the use of data and reports resulting from this Agreement without 
cost or other restriction, except as otherwise provided herein or by law.  Each Party shall 
supply to the other Party, upon request, any available information known to the supplying 
Party that is relevant to this Agreement and to the performance hereunder. 
 
21. 
OWNERSHIP OF INFORMATION 
 
Subject to applicable state and federal laws, rules and regulations, including, without 
limitation, those concerning confidentiality of patient records, the Contractor shall have full 
and complete ownership rights to and the sole and exclusive right to inspect, reproduce, 
duplicate, adapt, distribute, display, disclose and otherwise use all reports, information, 
data and material prepared by the Contractor in performance of the Agreement. County 
may examine and may receive copies of such information necessary for County's 
performance of this Agreement.

SECTION I 
 
 
                                                                           GENERAL PROVISIONS        
7 
 
22. 
NON-DISCRIMINATION 
 
The Contractor, in connection with any service or other activity under this Agreement, shall 
not in any way discriminate against any person on the grounds of race, color, religion, sex, 
national origin, age, disability, affiliation or belief.  The Contractor shall include this clause 
in all of its subcontracts related to this Agreement. 
 
23. 
EQUAL EMPLOYMENT OPPORTUNITY 
 
The Contractor shall not discriminate against any employee or applicant for employment 
because of race, age, disability, color, religion, sex, or national origin.  The Contractor 
shall take affirmative action to ensure that applicants are employed and that employees 
are treated during employment without regard to their race, age, disability, color, religion, 
sex, or national origin.  Such action shall include, but is not limited to, the following:  
employment, upgrading, demotion or transfer, recruitment, or recruitment advertising, lay-
off or termination, rates of pay or other forms of compensation, and selection for training, 
including apprenticeship.  The Contractor shall, to the extent such provisions apply, 
comply with Titles VI and VII of the Civil Rights Act of 1964, as amended (42 U.S.C. §§ 
2000a, et seq.); the Rehabilitation Act of 1973, as amended (29 U.S.C. §§ 701, et seq.); 
the Age Discrimination in Employment Act of 1967, as amended (29 U.S.C. §§ 621, et 
seq.); the Immigration Reform and Control Act of 1986 (Pub. L. No. 99-603) (“IRCA”); and 
Arizona Executive Order 2009-09, which mandates that all persons shall have equal 
access to employment opportunities.  The Contractor shall also comply with all applicable 
provisions of the Americans with Disabilities Act of 1990 (42 U.S.C. §§ 12101, et seq.). 
 
24. 
RIGHT OF PARTIAL CANCELLATION 
 
If more than one activity is funded by this Agreement, the County reserves the right to 
terminate this Agreement or any part thereof based on the Contractor's failure to perform 
any part of this Agreement without impairing, invalidating or canceling the remaining Work 
Statement obligations. 
 
25. 
RIGHT TO EXTEND AGREEMENT 
 
Subject to the availability of funds and acceptable Contractor performance, the Contractor 
hereby acknowledges and agrees that the County shall have the right to extend this 
Agreement for additional one-year periods, not to exceed a total extended term of five (5) 
years, except that the cost will be subject to renegotiation.  Any extension of this 
Agreement shall be in writing mutually acceptable to the County and the Contractor and 
signed by both Parties. 
 
26. 
CERTIFICATION REGARDING DEBARMENT AND SUSPENSION 
 
A.  
The undersigned, an authorized representative of the Contractor, certifies, to the 
best of his or her knowledge and belief, that the Contractor, defined as the primary 
participant in accordance with 45 C.F.R. Part 76, and its principals: 
 
1)  are not presently debarred, suspended, proposed for debarment, declared 
ineligible, or voluntarily excluded from covered transactions by any federal 
department or agency; 
 
2)  have not within the 3-year period preceding this Agreement been convicted of

SECTION I 
 
 
                                                                           GENERAL PROVISIONS        
8 
or had a civil judgment entered against them for the commission of fraud or a 
criminal offense in connection with obtaining, attempting to obtain, or performing a 
public (federal, State or local) transaction or contract under a public transaction; 
violation of federal or State antitrust statues or commission of embezzlement, theft, 
forgery, bribery, falsification or destruction of records, making false statements, or 
receiving stolen property;  
 
3)  are not presently indicted or otherwise criminally or civilly charged by a 
government entity (federal, State or local) with the commission of any of the 
offenses enumerated in paragraph (2) of this certification; and 
 
4)  have not within the 3-year period preceding this Agreement had one or more 
public transactions (federal, State or local) terminated for cause or default. 
 
B.   
If the Contractor is not able to provide this certification, an explanation as to why 
shall be attached to this Agreement. 
 
C.   
The Contractor shall include, without modification, this Paragraph in all lower tier 
covered transactions (i.e., transactions with subcontractors) and in all solicitations 
for lower tier covered transactions related to this Agreement. 
 
27. 
E-VERIFICATION OF EMPLOYEES 
 
The Contractor warrants that it is in compliance with A.R.S. § 41-4401 and further 
acknowledges: 
  
A. 
That the Contractor and its subcontractors, if any, warrant their compliance with all 
federal immigration laws and regulations that relate to their employees and their 
compliance with A.R.S. § 23-214; 
  
B. 
That a breach of the warranty under subsection A above shall be deemed a 
material breach of this Agreement that entitles the County to, among other things, 
immediately terminate this Agreement without liability; 
  
C.  
That the County and any contracting government entity retains the legal right to 
inspect the papers of any contractor or subcontractor employee who works on this 
Agreement to ensure that the contractor or subcontractor is complying with the 
warranty provided under subsection A above and that the contractor agrees to 
make all papers and employment records of said employee(s) available during 
normal working hours in order to facilitate such an inspection;  
 
D.   
That nothing herein shall make any contractor or subcontractor an agent or 
employee of the County or contracting government entity. 
 
28. 
DISPOSITION OF PROPERTY 
 
All property acquired with funds provided for in this agreement shall become the property 
of the funding source and shall be returned to the funding source after the Agreement 
ends.

SECTION I 
 
 
                                                                           GENERAL PROVISIONS        
9 
29. 
CIVIL SERVICES DIVISION 
 
The parties to this agreement acknowledge that they are aware that the Civil Services 
Division of the Maricopa County Attorney’s Office (Civil Division) may be chosen as the 
attorney for other parties to this agreement, and the signing party acknowledges that it is 
aware of a potential conflict of interest, and it waives any claim of conflict of interest, which 
may arise by virtue of Civil Division’s representation of other parties to this agreement. 
 
 
 
 
 
 
 
 
 
-the remainder of this page intentionally blank-

SECTION II 
 
 
                                                                            SPECIAL PROVISIONS        
10 
1. 
EFFECT 
 
To the extent that the Special Provisions are in conflict with the General Provisions, the 
Special Provisions shall control.  To the extent that the Work Statement(s) are in conflict 
with the Special or General Provisions, the Work Statement(s) shall control. 
 
2. 
DISPUTES 
 
Except as otherwise provided by law, or otherwise specifically agreed to by the Parties, 
any dispute not involving a question of law arising out of this Agreement that is not 
resolved between the Parties within a reasonable time, which shall not exceed 120 days, 
shall be resolved as follows:  
 
A. 
Disputes must be filed with the person administering this Agreement for the 
County, if one has been appointed, or, if not, with the Procurement Officer, 
within ten (10) days from the date the Contractor knew or should have 
known the basis of the dispute.  
 
B. 
The person administering this Agreement or the Procurement Officer, as 
applicable, shall respond in writing to the dispute within fourteen (14) days.  
 
C. 
The Contractor may abide by the decision or may appeal the decision to 
the Director of the Department within seven (7) days. 
 
D. 
Any claim or controversy arising out of or in connection with this Agreement 
not resolved in accordance with paragraphs 2.A. through 2.C. above shall 
be resolved through the judicial process. 
 
This Paragraph shall not apply to claims arising from bodily injury, death, or property 
damage. 
 
 
3. 
CHANGES 
 
A. 
The Department may, at any time, by written order, make changes within the 
general scope of this Agreement in any one or more of the following areas: 
 
1. 
Work Statement activities reflecting changes in funding source or County 
regulations, policies, or requirements.   
 
2. 
Administrative requirements, such as changes in reporting periods, 
frequency of reports, or report formats, required by funding source or 
County regulations, policies, or requirements. 
 
3. 
Contractor reimbursement schedules and/or program budgets. 
  
B. 
The order will not increase or decrease the maximum reimbursable amount to be 
paid the Contractor.  Additionally, the order will not direct substantive changes in 
services to be rendered by the Contractor. 
 
C. 
Any dispute or disagreement caused by such order shall constitute a "Dispute" 
within the meaning of the Disputes Clause of the Special Provisions of this 
Agreement and shall be administered accordingly.

SECTION II 
 
 
                                                                            SPECIAL PROVISIONS        
11 
 
5. 
INSURANCE 
 
A. 
The Contractor shall have in effect at all times during the term of this Agreement,  
insurance or comparable self-insurance that is adequate to protect the County, its 
officers, employees, property, and equipment against the losses set forth below.  
The Contractor shall provide the County with a certificate of insurance or a certified 
copy of the insurance policy naming the County as an additional insured, or, if the 
Contractor is self-insured, shall provide the County with a letter indicating that it is 
self-insured. 
 
 
B. 
The following types and amounts of insurance are required as minimums: 
 
1. 
Workers’ compensation and unemployment insurance as required by law.  
 
2.   
Unemployment insurance as required by Arizona law. 
 
3. 
Public liability, bodily injury, and property damage policies that insure 
against claims for liability for the Contractor’s negligence or maintenance 
of unsafe vehicles, facilities, or equipment brought by clients receiving 
services pursuant to this Agreement and by lawful visitors of such clients.  
The limits of the policies shall not be less than $2,000,000 per occurrence 
and $4,000,000 aggregate.  
  
C.  
Automobile and Truck Liability, Bodily Injury and Property Damages: 
 
1. 
General liability, each occurrence; $1,000,000 
 
2. 
Property damage; $1,000,000 
 
3. 
Combined single limit; $1,000,000 
 
D. 
Standard minimum deductible amounts are allowable.  Any losses applied against 
insurance deductible are the sole responsibility of the Contractor. 
 
E.   
Professional Liability: 
 
1. 
Insurance for the Contractor and its agents, employees, and other staff 
shall be maintained with coverage limits of one million dollars ($1,000,000) 
per person, three million dollars ($3,000,000) per occurrence. 
 
2 
The Contractor agrees that in the event it, or any of its agents, employees, 
and other staff working under this Agreement, is named as a defendant in 
litigation, or is identified in a written notice of claim, wherein professional 
misconduct is alleged, and such allegations arise under the services or 
terms of this Agreement, the Contractor will promptly notify the Department 
in writing.  The duty to notify under this paragraph applies whether or not 
the County is alleged to be involved, is named as a party to the matter, or 
could be potentially liable as a party. 
 
F. 
The Contractor shall immediately inform the Department of any cancellation of its 
insurance or any decrease in its lines of coverage at least thirty (30) days before 
such action takes place.

SECTION II 
 
 
                                                                            SPECIAL PROVISIONS        
12 
 
G. 
In the event the Contractor(s) is/are a public entity, then the Insurance 
Requirements shall not apply. Such public entity shall provide a Certificate of Self-
Insurance. If the Contractor(s) is/are a State of Arizona agency, board, 
commission, or university, none of the above shall apply. 
 
6. 
SPECIAL REQUIREMENTS 
 
A. 
If the use of subcontractors is approved by the County, the Contractor agrees to 
use written subcontracts or consultant agreements that conform to federal and 
State laws and regulations and the requirements of this Agreement appropriate to 
the service or activity covered by the subcontract.  These provisions apply with 
equal force to the subcontract as if the subcontractor were the Contractor.  The 
Contractor is responsible for performance under this Agreement whether or not 
any subcontractors are used.  The Contractor shall submit a copy of each 
subcontract to the County upon written request. 
 
7. 
REPORTING REQUIREMENTS 
 
   
A. 
The Contractor agrees to submit monthly invoices as defined in the Invoice and 
Payments section of this agreement. 
 
B. 
The Contractor agrees to submit any administrative, programmatic, quality, and/or 
fiscal reports requested and at the due date defined by the Department. 
 
C. 
The Contractor agrees to comply with and submit annual and semi-annual client-
level and provider-level data as required by Health Resources Service 
Administration (HRSA) by the due date(s) defined by the Department. 
 
D. 
The Contractor agrees to comply with ARS § 36-621, reporting contagious 
diseases. Any employee, subcontractor, or representative of the Contractor 
providing services under this contract shall follow the requirements of this law. 
Specifically, a person who learns that a contagious, epidemic or infectious disease 
exists shall immediately make a written report of the particulars to the appropriate 
board of health or health department. The report shall include names and 
residences of persons afflicted with the disease. If the person reporting is the 
attending physician he shall report on the condition of the person afflicted and the 
status of the disease at least twice each week. 
 
8. 
STATUTORY RIGHT OF CANCELLATION FOR CONFLICT OF INTEREST 
 
Pursuant to A.R.S. § 38-511, the County may cancel this Agreement without penalty or 
further obligation, within three years after execution of this Agreement, if any person 
significantly involved in initiating, negotiating, securing, drafting, or creating this 
Agreement on behalf of the County is, at any time while this Agreement or any extension 
of this Agreement is in effect, an employee or agent of any other Party to this Agreement 
in any capacity or is a consultant to any other Party to this Agreement with respect to the 
subject matter of this Agreement.  In addition, the County may recoup any fee or 
commission paid or due to any person significantly involved in initiating, negotiating, 
securing, drafting, or creating this Agreement on behalf of the County from any other Party 
to this Agreement arising as the result of this Agreement.

SECTION II 
 
 
                                                                            SPECIAL PROVISIONS        
13 
9. 
POLICY ON CONFIDENTIALITY 
 
The Contractor and the County understand and agree that this Agreement is subject to all 
State and federal laws protecting client confidentiality of medical, behavioral health and 
drug treatment information. 
 
10. 
LAWS, RULES AND REGULATIONS 
 
The Contractor and the County understand and agree that this Agreement is subject to all 
State and federal laws, rules, and regulations that pertain hereto. 
 
11. 
340B PROGRAM: 
 
The Contractor understands and agrees that program income generated through the 
Health Resources and Services Administration (HRSA) Office of Pharmacy Affairs 340B 
program, through the Maricopa Ryan White grant award providing 340B covered entity 
status, will be subject to additional program income monitoring requirements that shall be 
provided in writing prior to contract award.  Additional requirements may include but are 
not limited to: annual completion and submission of an independent 340B audit; 
submission of monthly aggregate reports of program income generated and detailed 
expenditures showing that program income is spent only on Ryan White allowable costs; 
enhanced requirements regarding Contractor monitoring of all subrecipients; and 
additional reporting requirements in order to ensure that program income is spent within 
the same budget period it was generated. The Maricopa County Ryan White Program 
Office shall have full authority to monitor these additional requirements as well as others 
in order to ensure compliance with the 340B program rules as established by the 
Department of Health and Human Services Office of Pharmacy Affairs. 
 
The Contractor shall be eligible to participate in the 340B Drug Pricing Program under this 
funding opportunity. Only human immunodeficiency virus (HIV) positive patients who are 
determined by the Ryan White Portal to be ineligible for the acquired immunodeficiency 
syndrome (AIDS) Drug Assistance Program (ADAP) may participate in a 340B program 
under the Ryan White grant. HIV positive patients would need to apply for ADAP for 
assistance with HIV medications and a denial must be on file in the Ryan White Portal. 
Eligibility for ADAP must be checked annually by the awarded contractor. All clients 
enrolled in the Ryan White program except those also enrolled in the Arizona Healthcare 
Cost Containment System (AHCCCS), Veterans Administration, or Indian Health Service 
must fill their prescriptions through a pharmacy contracted with the Arizona ADAP 
program. 
 
 
 
 
 
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SECTION III 
 
 
                                                                                  WORK STATEMENT       
14 
1. 
BACKGROUND: 
The Phoenix Eligible Metropolitan Area (“EMA”) receives Ryan White HIV/AIDS Part A 
and Minority AIDS Initiative federal funds under the Ryan White Treatment Extension Act 
of 2009 (the “Act”). This legislation represents the largest dollar investment made by the 
federal government specifically for the provision of core medical and essential support 
services for low-income people with HIV (PWH) who are uninsured or underinsured. The 
purpose of the Act is to improve the quality and availability of care for persons with HIV 
and their families. The U.S. Department of Health and Human Services (HSS), Health 
Resources and Services Administration (HRSA) administers the RWPA Funds.  
 
 
2. 
PURPOSE: 
The Maricopa County Ryan White Program's mission is to provide medically necessary 
health care and support services for low-income individuals with HIV infection who do not 
have sufficient health care coverage or financial resources for coping with HIV/AIDS. 
Maricopa County's Ryan White Part A Program provides services to eligible clients 
residing in Maricopa and Pinal Counties. Maricopa County's Ryan White Program 
provides funding to subrecipients to support the National HIV/AIDS strategy's goals, which 
currently include: 
 
1. Increasing access to care and optimizing health outcomes for people living with 
HIV; 
2. Reducing HIV related health disparities; and 
3. Reducing the number of people who become infected with HIV 
 
By entering into this Agreement, Contractor agrees to provide services to eligible RWPA 
clients in service categories that may include: 
 
Medical Case Management 
Provides client-centered activities designed to improve health outcomes, such as 
assessment of service needs, development and updating of an individualized care 
plan, coordinated access to medical care and support services, continuous client 
monitoring, treatment adherence counseling, and occasionally assistance in 
accessing public and private benefits for which the client may be eligible. 
 
Non-Medical Case Management Services 
Supports client-centered activities focused on improving access to and retention 
in needed core medical and support services. Provides coordination, guidance, 
and assistance in accessing medical, social, community, legal, financial, 
employment, vocational, and other needed services, and occasionally help in 
accessing public and private programs for which clients may be eligible, based on 
activities such as an initial assessment of service needs, development and regular 
re-evaluation of an individualized care plan, client monitoring, and timely and 
coordinated access to medically appropriate levels of health and support services 
and continuity of care. 
 
Outpatient/Ambulatory Health Services  
Supports diagnostic and therapeutic services, such as primary care, diagnostic 
testing including laboratory testing, treatment adherence, and specialty services

SECTION III 
 
 
                                                                                  WORK STATEMENT       
15 
provided directly to a client by a licensed healthcare provider in an outpatient 
medical setting. 
 
Referral for Healthcare and Supportive Services 
Supports referral of clients to needed core medical or support services in person or 
through telephone, written, or other types of communication; may also include referrals to 
assist clients in obtaining access to public or private benefit programs for which they may 
be eligible. 
 
 
3.         RESPONSIBILITIES OF THE CONTRACTOR 
The purpose of this section is to provide a description of how the Contractor is expected 
to utilize the allocated funding to provide the highest quality of service based on HRSA 
HIV AIDS Bureau (“HAB") guidelines and monitoring standards set forth to meet the 
necessary service provisions of the grant. 
 
A. Program Administration 
a. Ensure the program is operated in accordance with: 
i. Ryan White HIV/AIDS Program legislation 
ii. HAB Policies 
iii. HAB National Monitoring Standards (Universal, Fiscal and Part A 
Program) 
iv. RW Planning Council Standards of Care 
v. Conditions of Award (COA) 
vi. Terms and conditions set forth by HRSA 
vii. All other applicable federal, state and local regulations. 
 
b. Maintain ongoing active participation in mandatory contractor meetings and 
trainings. 
 
c. Participate in compliance monitoring conducted by the Maricopa County 
RWPA, including but not limited to annual Site Visits, Conditions of Award 
reviews, billing reviews, contractor calls, data oversight, and intermittent 
customer quality assurance checks. The frequency of monitoring will vary 
depending on the service provided. 
 
d. Certify client eligibility prior to providing services. 
 
e. Ensure that County is the payor of last resort. 
 
f. Collaboration with County and other stakeholders: 
i. The Contractor shall establish working partnerships with County and 
other appropriate entities to facilitate the efficient and accurate 
processing of eligibility applications and renewals, complaints, and 
appeals. 
 
ii. The Contractor’s staff, especially key personnel, shall meet with and be 
accessible to Maricopa County Ryan White Program Part A 
(“MCRWPA”) staff on a mutually agreeable and regularly scheduled 
basis 
as 
well 
as 
any 
other 
times 
as 
may 
be 
needed.

SECTION III 
 
 
                                                                                  WORK STATEMENT       
16 
B. Clinical Quality Management (CQM), Data and Reporting 
a. The Contractor shall participate in the Quality Management activities. 
 
b. The Contractor shall utilize and adhere to the most current Standards of Care 
as developed by the Phoenix Eligible Metropolitan Area Planning Council. 
 
c. Designate a staff member to serve as the agency’s CQM representative and 
select an alternate for occasions when the primary designee is unavailable. 
 
d. Ongoing, active participation in CQM-related meetings, trainings, technical 
assistance, and capacity-building activities. 
 
e. Develop and implement an agency-specific quality management plan. The 
Contractor shall conduct Quality Improvement projects at the agency level 
utilizing the Plan-Do-Study-Act (PDSA) model. 
 
f. Conduct and/or participate in jurisdictional and agency-specific quality 
improvement projects and report data per the timeline established with the 
County.  
 
g. Additionally, the Contractor shall report quality outcome measures established 
by the County per the reporting schedule. 
 
h. The Contractor shall conduct and provide documentation of quality assurance 
and improvement activities, including maintenance of client satisfaction 
surveys and other mechanisms as designated by the County. 
 
i. 
Timely responses to requests for data, reports, and CQM-related assignments. 
 
j. 
Deliver presentations about data, performance measures and insight gained 
through QI projects. 
 
k. Submit reports required by HRSA, including the RWPAServices Report (RSR). 
 
l. 
Submit quarterly reports to the Maricopa County RWPA which shall include: 
i. Narrative description of the program’s progress toward accomplishing 
goals, objectives, and program activities. 
ii. Data and analysis related to performance measures. 
iii. Data and analysis related to patient feedback obtained during the 
quarter. 
iv. Client grievances received during the reporting period, including copies 
of the grievances and documentation on how the grievance was 
resolved. 
v. Current organizational chart; and 
vi. Updated list of contacts. 
 
m. Utilization of HRSA-supplied Ryan White CAREWare system. CAREWare is 
used for client level data reporting and monthly billing reports, demographic 
reports, and various custom reporting. 
i. It is required that installation, collection, and reporting of all data 
requested by the RWPA via CAREWare within thirty (30) calendar days 
of being awarded.

SECTION III 
 
 
                                                                                  WORK STATEMENT       
17 
ii. Must participate in technical assistance training and/or informational 
presentations for CAREWare at various times scheduled during the 
contract year. 
iii. Google Authenticator or Win Auth will be required to be installed to 
access the Ryan White CAREWare system. 
 
n. The Contractor shall maintain a comprehensive unduplicated client level 
database of all eligible clients served as well as demographic and service 
measures required and submit this information in the format and frequency as 
requested by the County.  The County will make available to the Contractor 
software for the collection of this information (CAREWare). 
 
o. The Contractor will maintain consent to serve forms signed by the clients to 
gain permission to report their data to County, State and Federal authorized 
entities and to view their records as a part of site visits and quality management 
review activities. 
 
p. Comply with all Health Insurance Portability Accountable Act (HIPAA) privacy 
and security compliance regulations. 
 
q. Track and monitor progress towards performance measurement goals. 
Performance measures are required, at minimum, for any Service Category 
utilized by 15% or more of clients in the Phoenix Eligible Metropolitan Area. 
Performance measures shall be defined by the Maricopa County RWPA and 
updated annually.  
 
r. The Contractor will participate in Quality Management trainings sponsored by 
the County which are deemed mandatory.  The Contractor understands that 
non-participation in these types of activities may result in non-compliance with 
the Standards of Care as mandated by the Ryan White Act.  Further, such non-
participation in Quality Management trainings could result in prompting a 
performance monitoring site visit. 
 
C. Fiscal Administration 
a. Submit monthly Request for Reimbursement by the 15th calendar day of each 
month for the previous month’s services. 
 
b. Establish fiscal and accounting procedures necessary to ensure: 
i. The proper disbursal of, and account for grant funds to ensure that all 
financial transactions are conducted. 
 
ii. Maintain financial records pertaining to all funded services with 
standard accounting principles and procedures and retain all records 
and supporting documentation applicable. 
 
iii. Delineate how multiple funding sources for services are allocated 
appropriate for its designated intended service. 
 
iv. Program income generated through the Health Resources and 
Services Administration (HRSA) Office of Pharmacy Affairs 340B 
program, through the Maricopa County RWPA grant award providing 
340B covered entity status, will be subject to additional program income

SECTION III 
 
 
                                                                                  WORK STATEMENT       
18 
monitoring requirements. Additional requirements may include but are 
not limited to: 
1. Annual completion and submission of an independent 340B 
audit. 
 
2. Submission of monthly aggregate reports of program income 
generated and detailed expenditures showing that program 
income is spent only on Ryan White allowable costs. 
 
3. Additional reporting requirements in order to ensure that 
program income is spent within the same budget period it was 
generated. 
 
4. The Maricopa County Ryan White Program Office shall have full 
authority to monitor these additional requirements as well as 
others in order to ensure compliance with the 340B program 
rules as established by the Department of Health and Human 
Services Office of Pharmacy Affairs. 
 
c. Administrative costs are limited to ten percent (10%) of contract total. 
 
D. Information and Communication Systems 
a. RWPA requires the installation and utilization of HRSA-supplied Ryan White 
CAREWare software.  CAREWare is used for client level data reporting and 
monthly billing reports, demographic reports, and various custom reporting.  
The Contractor agrees to install, collect, and report all data requested by the 
RWPA via CAREWare within sixty (60) calendar days of request by the RWPA.  
The Contractor agrees to participate in technical assistance training and/or 
informational presentations for CAREWare at various times scheduled during 
the contract year. 
 
b. The Contractor is responsible for coordinating the installation of the 
CAREWare software with their internal information technology staff.  
CAREWare software is developed by HRSA and requires no licensing fees. 
 
c. The Contractor shall comply with all Health Insurance Portability Accountable 
Act (HIPAA) privacy and security compliance regulations, e.g., assignment and 
review of user IDs, requiring passwords, protecting Private Health Information. 
The Contractor shall also establish a secure e-mail system for confidential 
correspondence with stakeholders. 
 
d. The Contractor shall, within the first year of the contract, ensure that all client 
forms be adapted and available in accessible formats, including the ability to 
be 
completed 
and 
signed 
electronically. 
 
e. The Contractor will communicate with clients via text messages, phone call, 
video call and in-person as part of providing services. Text message 
capabilities must be in place within the first year of the contract for Contractor 
to be able to communicate directly with clients. 
 
E. Other Requirements

SECTION III 
 
 
                                                                                  WORK STATEMENT       
19 
a. Contractor shall comply with all policies and procedures as defined in the 
current Ryan White Policies and Procedures Manual. 
 
b. Contractor will maintain discrete client files for all individuals served and will 
secure the necessary releases of information to allow for review of all pertinent 
client information by employees of County and/or their designated 
representatives 
 
c. Contractor shall respond to all requests for information and documentation 
solicited by County when they are submitted in writing no later than 72 hours 
of receipt of the request. If Contractor is unable to respond to the request within 
72 hours, Contractor shall communicate with County regarding a reasonable 
timeline.  
 
d. Contractor shall participate in a standardized anonymous Consumer 
Satisfaction Survey issued to all program participants at least once during the 
contract year. 
 
e. Contractor’s service locations shall be accessible by public transportation. If 
service locations are not accessible by public transportation, the Contractor 
shall have policies and procedures in place that describe how it will provide 
transportation assistance to clients. 
 
f. Contractor’s Medicaid eligible services shall be certified to receive Medicaid 
payments or receive a waiver from the U.S. Secretary of Health and Human 
Services. The Contractor shall document efforts to receive certification or 
waiver and when certified, maintain proof of certification and file of contracts 
with Medicaid insurance companies. 
 
F. Program Marketing Initiatives  
a. When issuing statements, press releases, and/or Internet-based or printed 
documents describing projects, programs, and/or services funded in whole or 
in part with Health Resources and Services Administration (HRSA) funding the 
following verbiage must be used, “This [project/publication/program/website, 
etc.] [is/was] supported by the Health Resources and Services Administration 
(HRSA) of the U.S. Department of Health and Human Services (HHS) as part 
of an award totaling $XX with XX percentage financed with non-governmental 
sources. The contents are those of the author(s) and do not necessarily 
represent the official views of, nor an endorsement, by HRSA, HHS, or the U.S. 
Government. For more information, please visit HRSA.gov.” Such references 
to funding source must be of sufficient size to be clear and legible. 
 
b. Contractor is responsible for advertising Ryan White funded services.  Such 
advertisement is to promote/incorporate the following components: services 
available, venues/locations, and hours of operation.  The content of any and 
all advertising for these services must be in a format allowed by Local, State 
and Federal regulations and shall contain the funding language referenced in 
this contract section.

SECTION III 
 
 
                                                                                  WORK STATEMENT       
20 
c. Contractor is responsible to ensure that all appropriate program descriptions, 
including hours and locations, and any changes related to these services are 
disseminated to the community and other Ryan White contractors to ensure 
that clients have access to care. The Contractor shall be able to document and 
explain this communication process to the Administrative Agent upon request. 
 
G. References 
a. HRSA Ryan White HIV/AIDS Program (https://hab.hrsa.gov/) 
b. Ryan White HIV/AIDS Program (RWHAP) National Monitoring Standards for 
RWHAP Part A Recipients 
(https://ryanwhite.hrsa.gov/sites/default/files/ryanwhite/grants/2022-rwhap-
nms-part.pdf) 
i. Fiscal Monitoring Standards (pages 72 – 125) 
ii. Program Monitoring Standards (pages 4 – 71) 
iii. Universal Monitoring Standards (pages 126 – 145) 
c. Ryan White HIV/AIDS Program Services: Eligible Individuals & Allowable 
Uses of Funds Policy Clarification Notice (PCN) #16-02 
(https://ryanwhite.hrsa.gov/sites/default/files/ryanwhite/grants/service-
category-pcn-16-02-final.pdf)_ 
d. The Greater Phoenix Ryan White HIV Services Planning Council Standards of 
Care (https://www.maricopa.gov/DocumentCenter/Index/3154) 
 
 
 
4. 
RESPONSIBILITIES OF COUNTY 
A. Provide technical assistance to Contractor to meet the federal grant requirements. 
County assistance includes, but is not limited to, creating sample policy templates, 
training staff about the award process, training on CAREWare, as well as conducting 
Quality Management reviews and Annual Site Visits.  
 
B. Conduct annual monitoring visits, including comprehensive policy and chart reviews, 
to ensure compliance with the guidelines and standards of care mentioned above. 
 
C. Provide access to a HIPAA-compliant CAREWare system with client eligibility data. 
 
D. Respond to formal grievances as needed after resolution of the initial grievance 
process with Contractor.

SECTION IV 
 
                                               COMPENSATION 
 
 
21 
1. 
COMPENSATION 
 
 
A. The County reserves the right to reallocate funding during the contract period so that 
the services provided, and corresponding contract amount may be decreased or 
increased, via contract amendment or Task Order, at the discretion of the County. 
 
B. County will pay the Contractor on a monthly basis for approved services and expenses 
and in accordance with the reimbursement methodology determined by the County’s 
Administrative Agent; either fee-for service or cost.  The total funds paid to the 
Contractor will be dependent upon the approved invoice according to the 
Administrative Agent. County does not guarantee a minimum payment to the 
Contractor.  County will not reimburse for fee-for-service activities when an 
appointment is canceled either by the client or Contractor. 
 
C. The Contractor understands and agrees to notify the County of any deviations or 
changes to any budget line of the current budget in place for this contract within 30 
days of such change. 
 
D. The Contractor shall be compensated for services provided only by the staff 
classifications/positions included/referenced in the current approved budget. 
 
E. Unless specifically allowed and referenced elsewhere in this Agreement, all services 
are to be provided at approved Contractor sites and/or venues.  Services provided at 
non-authorized locations or venues will not be reimbursed by the County. 
 
F. The Contractor shall provide monthly financial and corresponding programmatic 
reports per the reporting schedule to the County.  If the Contractor is not in compliance 
due to non-performance, submission of reports after deadlines, insufficient back-up 
statements or improperly completed forms, the Contractor may not be reimbursed, or 
reimbursement may be delayed until program compliance issues and any other related 
financial consequences are resolved.  Furthermore, instances of non-compliance with 
billing and reporting requirements may result in the County reducing the Contractor’s 
reimbursement by up to 10% of the corresponding month’s billing. 
 
G. The actual amount of compensation will depend on the actual hours worked, services 
provided, and related expenses as stated in the current approved budget or as 
modified by contract amendment or appropriately executed task order. Any un-
obligated balance of funds at the end of this Agreement period will be returned to the 
County in accordance with instructions provided. 
 
H. 
The Contractor agrees to notify the Ryan White Program annually when fee 
schedules change for services that are required to use AHCCCS fee schedules. 
The Contractor must send notification to RyanWhitePartA@Maricopa.Gov of the 
updated fee schedule, highlighting affected service codes/units and the effective 
date of new fee schedule, at least 30 days prior to the due date of the first affected 
invoice. If Contractor does not notify the Ryan White Program in a timely matter,

SECTION IV 
 
                                               COMPENSATION 
 
 
22 
the Ryan White Program reserves the right to not allow Contractor to retro bill for 
increased cost of services. 
 
 
2. 
METHOD OF PAYMENT 
 
 
A. Subject to the availability of funds, County will, within thirty (30) business days from 
the date of receipt of the documents enumerated herein, process and remit to the 
Contractor a warrant for payment up to the maximum total allowable for services 
provided or work performed during the previous month.   
B. Payment may be delayed or reduced if invoices are in non-compliance due to late 
submission, improperly completed or missing documentation/information or for other 
contract non-compliance occurring in the related grant year. Other non-compliance 
issues that may delay or reduce payments can be related to any contractual issue and 
may not necessarily be related to the bill itself. Should County make a disallowance in 
the claim, the claim shall be processed for the reduced amount.  If the Contractor 
protests the amount or the reason for a disallowance, the protest shall be construed 
as a dispute concerning a question of fact within the meaning of the "Disputes" clause 
of the Special Provisions of this Contract. 
 
C. The Contractor understands and agrees that County will not honor any claim for 
payment submitted 60 calendar days after date of service.  The Contractor 
understands and agrees that County will not process any claim for payment for 
services rendered prior to the end of the contract period which are submitted sixty (60) 
calendar days after the end of the contract period without approval of County.  For 
claims that are subject to AHCCCS Regulation R9-22703.B1, County will not honor 
any claim for payment submitted nine months after date of service. Claims submitted 
45 calendar days from the last day of the grant year will not be honored or reimbursed. 
 
D. The Contractor agrees to notify the Ryan White Program annually when fee schedules 
change for services that are required to use AHCCCS fee schedules. The contractor 
must send notification to RyanWhitePartA@Maricopa.Gov of the updated fee 
schedule, highlighting affected service codes/units and the effective date of new fee 
schedule, at least 30 days prior to the due date of the first affected invoice. If contractor 
does not notify Ryan White Program in a timely matter, the Ryan White Program 
reserves the right to not allow Contractor to retro bill for increased cost of services. 
 
E. Payments made by County to the Contractor are conditioned upon the timely receipt 
of applicable, accurate and complete invoice reports and forms submitted by the 
Contractor.  All monthly invoices must be supported by auditable documentation, 
which is determined to be sufficient, competent evidential matter defined by the 
County. 
 
F. The Contractor understands and agrees that Ryan White Program is the payer of last 
resort and shall maximize and monitor all other revenue streams including self-pay 
and all sources of third-party reimbursements.  The Contractor understands and

SECTION IV 
 
                                               COMPENSATION 
 
 
23 
agrees that all client self-pay and third-party payments must be exhausted to offset 
program costs before Ryan White funds are used. The Contractor must have policies 
and procedures documented and in place to determine and bill these other potential 
payment sources. These third-party payers include but are not limited to Regional 
Behavioral Health Authority (RBHA), Medicaid (Arizona Health Care Cost 
Containment Services/AHCCCS), Arizona Long Term Care System (ALTCS), 
TRICARE, Medicare and private/commercial or other insurance.  
 
G. The Contractor will determine eligibility of clients and assist with client enrollment 
whenever feasible.  Payments collected by the Contractor for Ryan White services 
must be recorded as Program Income in the Contractor’s financial management 
system and deducted from bills issued to the County. Program income records must 
be made available to the County for assurance that such revenues are used to support 
related services. The Contractor shall have policies and procedures for handling Ryan 
White revenue including program income. 
 
H. The Contractor shall have policies and staff training on the payer of last resort 
requirement and how it meets that requirement. 
 
G.        The Contractor shall submit monthly invoices to: 
 
 
Maricopa County Department of Public Health 
 
 
Ryan White Program  
 
4041 N Central Ave, Suite_700 
 
Phoenix, AZ 85012 
 
E-mail:  RyanWhitePartA@maricopa.gov 
 
 
3.   
NOTICE 
 
Any notice given under this Agreement shall be sent to the attention of the following:  
 
Department 
Contractor 
Maricopa County Department of 
Public Health 
Phoenix Indian Medical Center 
 
 
 
 
          Grants and Contracts Unit 
 
Attn:  Grants Administrator 
 
4041 N Central Ave, Suite 1400 
4212 North 16th Street 
Phoenix, AZ 85012 
Phoenix, AZ 85016