NOA. GR-WIOA-GOYFF-100123-08 MCHSD.PDF

Maricopa County — Formal (2023-11-01)

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KATIE HOBBS 
GOVERNOR 
STATE OF ARIZONA 
OFFICE OF THE GOVERNOR 
EXECUTIVE 
OFFICE 
 
GOVERNOR’S OFFICE OF YOUTH, FAITH AND FAMILY 
1700 West Washington Street, Suite 230, Phoenix, Arizona 85007 
Phone 602-542-4043 * Fax 602-542-3423 * www.goyff.az.gov 
 
To: 
HSD.Grants@maricopa.gov   
 
Nicole.Forbes@Maricopa.gov  
 
Clint.hickman@maricopa.gov  
 
Jared.beard@maricopa.gov  
 
 
October 4, 2023 
 
Clint Hickman 
Chairman, Maricopa County Board of Supervisors 
Maricopa County Human Services 
301 W Jefferson St 
Phoenix, AZ 85004 
 
RE: 
Workforce Innovation and Opportunity Act Grant Program – Governor’s Discretionary Fund (GR-WIOA-
GOYFF-100123-00) 
Application Title: Workforce 2 You 
 
Dear Clint Hickman, 
 
Your grant application submitted for the Workforce Innovation and Opportunity Act Grant Program – Governor’s 
Discretionary Fund solicitation is being considered for award. As a condition of award, please sign the attached Offer 
and Acceptance letter. Your grant application was evaluated in accordance with A.R.S. §41-2701, et. seq. and the 
evaluation criteria in the R.F.G.A.. 
 
Upon receipt of an award, this office requires a current copy of your Certificate of Insurance, in the types and amounts 
stated in the RFGA. It is the awardee’s responsibility to ensure that all required coverage is in full force and effect 
during the term of the contract and shall not serve to limit any liabilities or any other sub-grantee obligations. Copies 
of the applicable Certificate of Insurance shall be provided to this office to the attention of Shane Richardson, 
Procurement Manager, State of Arizona, Governor’s Accounting Office, 1700 W. Washington, Suite 500, Phoenix, 
AZ 85007 or procurement@az.gov. Failure to do so may result in cancellation of the contract for breach. 
 
The Governor’s Office of Youth, Faith and Family looks forward to a mutually beneficial relationship during this 
contract period. Should you have any questions, please contact me at procurement@az.gov. 
 
Sincerely, 
 
 
 
 
Shane Richardson 
Procurement Manager 
 
 
Enclosed: 
Offer and Acceptance Form 
 
 
Summary of Award 
 
cc: Anthony Amezquita, Program Administrator

Exhibit A 
 
 
 
 
 
  
    Katie Hobbs                                                             State of Arizona                                                             Tonya Hamilton 
      Governor                                        Governor’s Office of Youth, Faith and Family                                           Director 
 
OFFER AND ACCEPTANCE FORM (SPO FORM 203) 
 
TO THE GOVERNOR’S OFFICE OF YOUTH, FAITH AND FAMILY: 
The Undersigned hereby agrees, if awarded a grant, to all terms, conditions, requirements, and amendments in this Request for Grant 
Application (“RFGA”) solicitation and any written exceptions, as accepted by the Governor’s Office of Youth, Faith and Family, in the 
Application. 
 
Arizona Transaction (Sales) Privilege Tax License No.: 
 
____________N/A___________________________ 
 
Federal Employer Identification No.: 
 
_____86-6000472  __________  __________ 
 
Name of Point of Contact Concerning this Application: 
 
Name: _____Jared Beard________________________ 
 
Phone: _____602-372-7564___  Fax: _______________ 
 
E-Mail:__Jared.Beard@Maricopa.gov________________ 
By signature in this Offer section, the Applicant certifies:
1. The submission of the Application did not involve collusion or other anti-competitive practices.
2. The Applicant  shall not discriminate against any employee or Applicant for employment in violation of Federal Executive Order 
11246, State Executive Order 2009-9 or A.R.S. §§ 41-1461 through 1465.
3. The Applicant has not given, offered to give, nor intends to give at any time hereafter any economic opportunity, future employment, 
gift, loan, gratuity, special discount, trip, favor, or service to a public servant in connection with the submitted offer.  Failure to 
provide a valid signature affirming the stipulations required by this clause shall result in rejection of the offer.  Signing the offer with 
a false statement shall void the offer, any resulting contract and may be subject to legal remedies provided by law.
 
CERTIFICATION
 
 
 
 
Maricopa County Human Services Department  
 
 
Name of Applicant Organization 
 
234 N Central Ave, 3rd Floor 
 
Signature of Person Authorized to Sign Offer 
 
Clint Hickman 
Address 
 
Phoenix                                             AZ                 85004
 
 
 
Printed Name 
 
Chairman Maricopa County Board of Supervisors 
City                                  State                  Zip 
 
Title 
ACCEPTANCE OF APPLICATION
The Application is hereby accepted. 
The Applicant is now bound to perform as stated in the attached grant Application, and based upon the RFGA Solicitation Documents, 
including all terms, conditions, requirements, amendments, etc., and the Applicant’s grant Application as accepted by the State. 
This grant shall henceforth be referred to as Grant No. ________________________________________________________.   
The effective date of the contract is _______________________________________________________________________. 
The Applicant has been cautioned not to commence any billable work or to provide any material or service under this contract until 
Applicant receives a purchase order, contract release document, or written notice to proceed. 
 
State of Arizona 
Awarded this
 
  
day of
 
 
 
20
 
 
 
 
Shane Richardson, Procurement Manager 
GR-WIOA-GOYFF-100123-08
October 1, 2023

State of Arizona 
Governor’s Office of Youth, Faith and Family 
Summary of Award – Year 1 
1. Type of Agreement  
Grant Award 
2. Title of Grant 
Workforce Innovation and Opportunity Act (WIOA), Governor’s 
Discretionary Fund 
3.  Action Type 
Year 1 Agreement 
4. Page 1 of 1 
5. Contract No. 
GR-WIOA-GOYFF-100123-08 
6. Amendment No. 
0 
7.  Performance Period 
10/01/2023 – 09/30/2024  
8.  Sponsoring Federal Agency 
United States Department of Labor 
9.  Effective Date 
10/01/2023 
10.  Grantee Name 
Maricopa County Human 
Services Department 
234 N Central Ave., 3rd Floor 
Phoenix, AZ 85004 
11. Grantee ID 
 
EIN: 86-6000472 
 
UEI: MHLNFHVYWDD9 
12. Grantee’s Program Name 
Workforce 2 You 
13.  CFDA No.    
17.258 
 
14.  FAIN No. 
DS22-003154 and DS23-003180 
15. Award Info 
 
Grant Funding: $500,000 
 
Grantee Match: N/A 
 
Grantee Indirect: N/A 
16.  Agreement Type 
Cost Reimbursement 
17. Program Report Contact 
Anthony Amezquita 
Program Administrator 
Governor’s Office of Youth, 
Faith and Family 
1700 W. Washington 
Suite 230 
Phoenix, AZ 85007 
aamezquita@az.gov  
18.  Statutory Authority 
Workforce Innovation and 
Opportunity Act of 2014 - Title I 
 
A.R.S. § 41-2702 
19. Method of Payment 
Electronic or Warrant 
20. Financial Reporting      
Monthly 
20 days after month end 
21. Program Reporting  
 
Quarterly Report Due Dates: 
January 20, 2024 
April 20, 2024 
July 20, 2024 
October 20, 2024 
 
The Governor's Office of Youth, 
Faith, and Family shall provide 
the forms for the 
quarterly reports and requests for 
reimbursement. 
22. Remittance Address 
State of Arizona 
Governor’s Accounting 
Office 
1700 W. Washington 
Suite 500 
Phoenix, AZ 85007 
grantrfr@az.gov 
 
23. Grantee Program Contact 
Jared Beard 
Assistant Director, Workforce 
Development 
Maricopa County Human 
Services Department 
234 N Central Ave., 3rd Floor 
Phoenix, AZ 85004 
Jared.Beard@maricopa.gov 
623-280-7487 
24. Grantee Financial Contact 
Nicole Forbes 
Finance and Budget Manager 
Maricopa County Human Services 
Department 
234 N Central Ave., 3rd Floor 
Phoenix, AZ 85004 
Nicole.Forbes@maricopa.gov 
602-506-2326 
25. Special Conditions 
 
The above grant program is approved subject to such conditions of limitations as are incorporated by reference to the grantee’s contract 
materials.  Contract materials incorporated by reference include: The Request for Grant Solicitation No. GR-WIOA-GOYFF-100123-00 
and all Attachments; solicitation amendment(s); grantee’s response application (including narrative responses and all Exhibits); clarification 
requests and responses; and countersigned Offer and Acceptance Form, all of which are in the possession of the grantee.  
 
The State of Arizona’s Uniform Terms and Conditions (Revision No. 10.4) are incorporated into this contract as if fully set forth herein.  
Copies of this document may be accessed at: 
https://spointra.az.gov/sites/default/files/Uniform%20Terms%20and%20Conditions_r10.4_05-23_0.pdf 
 
In the event of any divergence between these contract materials and the Uniform Terms and Conditions, the contract shall control.  Grantee 
warrants that it has read and understands the State of Arizona’s Uniform Terms and Conditions (Revision No. 10.4), and agrees to be bound 
by them in their entirety.

Passthrough Agency:
Report Date: 09/11/2023
Program:
Requested By: Nicole Forbes
Stage:
hsd.grants@maricopa.gov
Budget Items
Category
Title
Description
Units
Unit Cost
Extended Cost
Direct Cost
Indirect Cost
GL Account
Cost Share
Type
0
$0.00 
$0.00 
$0.00 
$0.00 
$0.00 
Fringe Benefits
Fringe Benefits
0
$0.00 
$0.00 
$0.00 
$0.00 
$0.00 
Direct Cost
0
$0.00 
$0.00 
$0.00 
$0.00 
$0.00 
Travel
Travel
0
$0.00 
$0.00 
$0.00 
$0.00 
$0.00 
Direct Cost
0
$0.00 
$0.00 
$0.00 
$0.00 
$0.00 
Equipment
Equipment
0
$0.00 
$0.00 
$0.00 
$0.00 
$0.00 
Direct Cost
0
$0.00 
$0.00 
$0.00 
$0.00 
$0.00 
Supplies
Supplies
0
$0.00 
$0.00 
$0.00 
$0.00 
$0.00 
Direct Cost
0
$0.00 
$0.00 
$0.00 
$0.00 
$0.00 
Training Providers
Contracts
0
$0.00 
$0.00 
$500,000.00 
$0.00 
$0.00 
Direct Cost
0
$0.00 
$0.00 
$500,000.00 
$0.00 
$0.00 
Construction
Construction
0
$0.00 
$0.00 
$0.00 
$0.00 
$0.00 
Direct Cost
0
$0.00 
$0.00 
$0.00 
$0.00 
$0.00 
Indirect Cost
Indirect Cost
0
$0.00 
$0.00 
$0.00 
$0.00 
$0.00 
Indirect Cost
0
$0.00 
$0.00 
$0.00 
$0.00 
$0.00 
Other
Other
0
$0.00 
$0.00 
$0.00 
$0.00 
$0.00 
Direct Cost
0
$0.00 
$0.00 
$0.00 
$0.00 
$0.00 
Budget Report, Created by Nicole Forbes, hsd.grants@maricopa.gov, 09/11/2023
Source: eCivis™ Portal
http://www.ecivis.com/
Indirect Costs Total
Other
Other Total
Contractual
Contractual Total
Construction
Construction Total
Indirect Costs
Travel Total
Equipment
Equipment Total
Supplies
Supplies Total
Personnel
Personnel Total
Fringe Benefits
Fringe Benefits Total
Travel
Budget Report
Arizona
FY2024 Arizona WIOA Grant Program
Pre-Award

ugh Agency:
Report Date: 09/11/2023
Program:
Requested By: Nicole Forbes
Stage:
hsd.grants@maricopa.gov
Narrative
<p>Funding will support 2 Identified training providers in the logistical cost associated with delivering in person trainings in the towns of Wickenburg, 
Gila Bend, and Queen Creek. Each Award will not exceed 250,000 per contract.<br/></p>
Budget Report
Arizona
FY2024 Arizona WIOA Grant Program
Pre-Award

Applications: Workforce 2 You
Profile
HSD.Grants@maricopa.gov
1. Application/Project Title
Workforce 2 You
2. Organization Name
Maricopa County Human Services
3. Program/Project Congressional District (check all that apply)
3
4. Program/Project Legislative District (check all that apply)
11
Exhibit A: Offer and Acceptance
7. Exhibit A - Offer and Acceptance.pdf
5. Scope of Work (300 points)
Executive Summary (250 word limit)
The “Workforce 2 You” Program seeks to address the systematic inequities surrounding access to training programs that provide participants 
industry recognized credentials upon completion. We will be coordinating with our vast network of training providers to provide additional funding to 
those able to facilitate training in the rural communities of Gila Bend, Wickenburg, and Queen Creek. We will use the funding awarded to support 
training providers who are able to deliver an accelerated training program in the above-mentioned communities. We will leverage our existing staff 
and relationships with the local cities and towns to market, recruit, and identify available space to deliver training programs. These trainings will be 
delivered to cohorts consisting of participants who we will have already enrolled through Arizona Job Connection. We will use existing WIOA funding 
to support participants with tuition costs and wrap around services for up to 12 months post-completion, which will allow us to maximize the grant 
funding to support training providers with the logistical costs of mobile training. We will identify 2-3 training providers to receive additional funding 
not to exceed $250,000 each for this service. These providers will be industry professionals and able to not only deliver training but assist in the 
placement of participants post completion. Each training provider will be required to deliver training in all three identified areas twice. There will be a 
total of 72 participants served across 6 cohorts.
Our program will target rural communities of Gila Bend, Wickenburg, and Queen Creek in Maricopa County.
Needs/Resources (1,500 word limit)
There is disparity around access to training programs between those living in rural communities and those in highly populated areas. Training 
programs that provide credentials often times needed to enter an industry are located in major town/cities where the population can support their 
business needs. The vastness of Maricopa County results in residents of these rural communities often having to commute 45 minutes or more to 
the nearest training provider. Access to these programs dictate the skill level and qualifications of the local workforce, and concurrently determine 
which occupations are available.
This program will target some of the most rural communities within Maricopa County. This program will focus on populations most in need including 
Youth, Dislocated Workers, Veterans, those who are considered basic-skills deficient, and/or receiving public assistance. Less than 55% of the age-
appropriate workforce is employed across all three communities demonstrating a need for workforce services. This program will directly serve 
between 72-96 residents of Queen Creek, Gila Bend, Wickenburg, and the surrounding areas. With an average household size of 2.6 across all 
three areas, we hope to serve 187-249 residents indirectly. We will make available childcare assistance for up to 50 dependent children and seek to 
serve 50-96 families indirectly.
We will work closely with the training providers selected, City of Queen Creek, Town of Wickenburg, Town of Gila Bend, and Maricopa County 
Library District (MCLD). We will ensure they meet the requirements of the accelerated training program and conduct pre and post monitoring’s to 
ensure compliance. In working with the cities and towns identified, we will be able to leverage their local knowledge, contacts, and relationships to 
better recruit and support participants throughout the program. The local municipalities are the experts of their communities, so we look forward to 
finding ways to support them and ensure the services provided are meeting their needs. The MCLD will assist in providing the space and resources 
needed to facilitate these trainings, we currently work closely with them to deliver our regularly scheduled workshops to the communities every 
week. These partnerships will allow us to more easily establish these programs long term as a normal service provided to the communities.
The Maricopa County Workforce Development Board will assist in the selection of the training providers to ensure their programs result in increased 
employability within one of our six in-demand industries. We will also leverage our WIOA Core Partners to assist in outreach and providing wrap-

around services.
Risk factors associated with the stated problem include but are not limited to: communities with high unemployment rates, high rates of poverty, 
limited educational and economic opportunities, lack of public transportation, and few community opportunities for young people.
Protective factors include communities where families have access to: economic and financial assistance, work opportunities with family friendly 
policies (such as affordable healthcare, flexible schedules, and onsite childcare), formal and informal support systems (such as career advisors, 
cohort peers, and worksite peers).
From the data we were able to identify the three rural areas of Gila Bend, Wickenburg, and Queen Creek as those in need because of demographic, 
socioeconomic, and household data available. Unfortunately, there is not much information around workforce data and available industries in these 
rural communities from available data. In addition to the US Census Data, we have leveraged information and data from the Office of Economic 
Opportunity to identify regional needs, as well as Community Needs Assessments to identify what the residents and city/town leadership have 
identified as a need. In all three proposed service areas, roughly one third of its residents identified employment and transportation as top needs 
which supports the above identified risk factors of access to employment and transportation.
We work closely with our Local Workforce Board to approve, monitor, and evaluate training providers to assess their effectiveness and ensure they 
are offering industry recognized credentials. We support eligible residents of Maricopa County who seek support in their pursuit of training, but 
historically, we’ve had limited success in connecting those in rural communities with training providers. In addition to our normal WIOA services, we 
have also awarded over $22 million dollars in federal stimulus funding to community partners to support the local workforce communities of 
Maricopa County. This program will allow us to support training providers in the development of a long-term service delivery model that is fiscally 
sustainable and able to support those in rural communities.
The Maricopa County Workforce Development Division has staff located in all three of the proposed service areas. The staff in these areas are 
Workforce Development Coordinators (WDC) and they provide WIOA services to youth, adults, and dislocated workers in both one on one and 
workshop settings. WDC’s also hold quarterly hiring events and participate in various meetings/workgroups facilitated by the local municipalities in 
which they are partnered. The quarterly hiring events hosted have allowed each WDC to develop relationships with local employers, job seekers, 
and schools. These relationships will allow us to successfully promote the program implement it very quickly. The Queen Creek and Gila Bend 
WDC’s are supported through a partnership with us and the Maricopa County Library District to ensure space is
available for these staff. The WDC’s will create training cohorts of eligible participants and coordinate with the training providers to ensure needed 
space is available. Each participant will be a part of the WDC caseload and therefore will be contacted weekly to discuss accomplishments, 
progress, and where additional supports may be needed. In addition to the WDC positions, we have individuals from our Quality Improvement (QI) 
team who conduct annual monitoring’s of our contracted training providers to ensure they are accredited and effective in delivering the training 
required. The QI Team will be the ones conducting pre and post monitoring’s of each training provider to ensure their training program is sound and 
within compliance. The program manager of this team has over 15 years of experience in the delivery of workforce and career training services. She 
will oversee the monitoring of the training providers to ensure proposed outcomes are delivered. The Assistant Director of the Workforce 
Development Division has over a decade of experience in delivering social services to those most in need through an evidence-based and trauma-
informed scope. He has demonstrated success in launching human service programs at the local, tribal, and state level while operating within 
federal guidance. He will be providing oversight and guidance throughout this program. Every member of the Workforce Development Division has 
completed the Human Services Department’s Evidence-Based Coaching Academy. This academy covers topics such as trauma-informed care, 
adverse childhood experiences (ACES), change readiness, and highlights the advantages of coaching vs. case management.
All training providers we work with have been reviewed and vetted by the Department of Economic Security and the Maricopa County Workforce 
Development Board before being placed on the Eligible Training Provider List (ETPL). Training providers are required to submit verification of 
appropriate licensing and accreditation as part of their application process. In addition to these reviews, the Maricopa County Human Services 
Department also requires that training providers apply to be a recognized vendor. We monitor our training providers regularly not just for the 
required information, but also for their level of impact. We then work with job seekers to place them into their occupations and work with employers 
to ensure the job seeker has the knowledge, skills, and aptitude to be successful.
Strategies/Approaches (1,500 word limit)
The Maricopa County Human Services Department will be utilizing a number of proven strategies in the development of this pilot program. We will 
begin by assessing the identified communities to determine what occupations are most readily available to its residents. These occupations must 
provide a living wage as well as opportunities for advancements within the field. Once available occupations/careers are identified, we will identify 
the appropriate training providers within those industries and develop an agreement to deliver their program in the rural communities identified. 
These programs must be accelerated (4-8 weeks), in-person, and result in the normal industry recognized credential provided to their other 
participants. By offering an accelerated program we will be able to ensure wrap around services are available and minimize the barriers participants 
may face over the course of the provided training programs. In-person offerings will assist in reducing any connectivity/technical issues often times 
experienced in rural communities. Once the appropriate training providers have been identified, we will work to support the development and 
implementation of these offerings in a cohort setting. Participants will be assessed for eligibility by the Workforce Development Coordinators. 
Trainings and workshops will be provided to participants as needed to ensure they have the basic skills and aptitude to be successful in this pilot 
program. Priority will be given to youth, veterans, adult learners, and those disproportionately impacted by historical and systematic discriminatory

policies. Once enrolled, participants will benefit from weekly follow up conversations with their Workforce Development Coordinator and support 
services as needed to remove any barriers to completion. These trainings will take place twice during the approved contract period. We will conduct 
pre and post monitoring visits with the selected providers for each cohort in order to provide support and assist in any adjustments needed. At the 
conclusion of both cohorts, we will evaluate the outcomes and work with training providers to develop a sustainability plan utilizing funding available 
more consistently.  
The current labor markets of the three identified communities show only 50-60% (40,198-48,238 / 80,397) of working age residents are employed. 
Maricopa County is also considered an employment hub at the national level due to the number of employers/jobs coming to the valley. Our local 
workforce board has identified six key industries where there are clear career pathways and the occupations pay enough to support the needs of 
the participant and their families. The in-demand industries of manufacturing, construction, information technology, healthcare/social services, 
finance, and transportation have a myriad of open positions, many of which require a minimum credential/certification. There are companies within 
these industries located in all of the rural communities we seek to serve; this will allow for immediate career placement upon completion of the 
program.  
We will select training providers based on available occupations in the communities selected to ensure immediate placements are available. The 
participant will receive one on one assistance around resume development, job search practices, interview skills, and career exploration. While the 
participants are completing their training program, Workforce staff will be working closely with employers to identify available positions and facilitate 
interviews for the participant as soon as they’ve obtained their credential. The Maricopa County Workforce Development Division is an industry 
leading WIOA Service Provider across all placement related performance measures, including apprenticeship placement and success rates.  
The risk factors of high unemployment rates, high rates of poverty, limited educational and economic opportunities, lack of public transportation, and 
few community opportunities for young people will all be reduced with this program. With the injection of accredited training programs, there will 
instantly be an opportunity for individuals and families to enter into an industry that will lead to self-sustainability. These training programs will be 
between 4 to 8 weeks in duration and participants will have regular meetings with their WDC to identify ways we can support them. The average 
wage of our participants entering the workforce after completing these programs will exceed $17 an hour. We will also place an emphasis on 
identifying occupations that offer benefits in addition to wages. Whereas the training will take place in a cohort setting, placement and workforce 
services will be individualized to each participants goals, aptitude, and abilities. Wrap around services including but not limited to childcare, rental 
assistance, utility assistance, and transportation support will be available to participants throughout their time in program and upon completion as so 
long as they are income eligible.  
To increase protective factors, we will leverage existing support systems for each participant. The Workforce Development Coordinators also lead 
financial empowerment workshops which cover topics such as budgeting, loans, savings, and credit. These will be available to all participants 
interested in better managing their finances. Through supportive services and a priority referral process to other Human Services Divisions and 
WIOA Title Partners, we’re able to assist participants address barriers such as childcare, rental/utility assistance, homelessness 
intervention/prevention, and veteran services.  
Post-graduation/completion services will be a vital component of our selection criteria when determining which training providers, we award. Many 
of our training providers support participants up until they’re able to pass necessary testing (regardless of the number of tries), in our contracts we 
will ensure participants are supported for at least 3 attempts. In addition to supports offered by training providers, the Workforce Development 
Division will work with the participant to assist in their testing efforts as well. Participants will be able to access practice exams, tutoring, and 
additional time with the instructors. There are follow up requirements under WIOA, therefore, county staff will provide follow-up services and 
credential attainment efforts for up to 12 months post-completion.   
All Maricopa County Workforce Development Division staff have completed the department’s Family-Centered Coaching Academy. The goal of 
Family-Centered Coaching (FCC) is to steer how staff work with families toward a coaching philosophy that places the participant in the lead while 
staff play a critical supporting role. At the same time, there are instances when other methods, such as case-management or motivational 
interviewing, are needed to help families move to a place where coaching can be most effective. Family-Centered Coaching was developed in 
collaboration with The Prosperity Agenda, an organization dedicated to developing innovative solutions that fuel people’s desires to achieve their 
career and financial goals leading to lasting economic security. One component of this academy is to develop a Trauma-Informed Approach using 
SAMHSA’s six key principles of Safety, Trustworthiness & Transparency, Peer Support, Collaboration & Mutuality, Empowerment/Voice/Choice, and 
Cultural/Historical/Gender Issues. The Maricopa County Human Services Department prides itself on its “no wrong door” service delivery model and 
acknowledges the most effective way of combating poverty is in serving the whole family.  
The strategies/approaches being used are tailored to those living in rural communities experiencing barriers to employment that are not exclusive to 
rural living but are amplified by a severe lack of access to resources. Our approach to Assess, Identify, Implement, and Monitor will allow us to 
select the most appropriate training providers. We will also work with local municipalities to identify where trainings will take place ensuring they are 
easily accessible and close to public transportation lines. Our wrap-around services and extensive vendor network will allow us to remove barriers 
unique to each participant. Through our priority of services practices, we will ensure that those most in need are the ones receiving services and are 
supported well beyond both the initial training period and after they’ve been placed into their industry. The Family-Centered Coaching Academy in 
which our team has completed keep the needs of the participant at the forefront and empowers them to take lead on their journey towards self-
sustainability.

6. Implementation Plan (200 points)
Implementation Plan (1,500 word limit, not including exhibit F)
July 2023 
Secure endorsements from selected local municipalities (Queen Creek, Wickenburg, and Gila Bend) and formalize expectations.  
Schedule working meetings with selected cities and town to identify and confirm the business needs of each community.  
Finalize grant application for submission.  
August 2023:  
Finalize RFP to be posted and send communication to all training providers on the ETPL regarding the opportunity.  
Identify selection committee for solicitation, include representatives from local municipalities if interested.  
Provide more detailed program overview with Workforce Development Coordinators, cities and towns, and libraries to outline enrollment criteria and 
discuss available resources.  
September 2023: 
Identify 2-3 training providers who from the ETPL to deliver training in identified rural communities.  
Execute contracts with selected training providers.  
Connect with City/Town Departments, Libraries, Local Schools Districts, and other Community Based Organizations to notify potential participants of 
this opportunity.  
Hold meeting with selected training providers to begin discussing logistics and timelines.  
October 2023:   
Schedule Trainings to take place. In each city/town there will be a training held in Fall/Winter and in Spring/Summer.  
Begin coaching and enrolling eligible participants into program (twelve per cohort per city/town).  
Enrollment will include Arizona Job Connection and MS Dynamics for the issuance of support services and tuition costs.  
Enrollment will allow WDC’s the opportunity to build rapport and identify any immediate barriers to work through.  
January-March 2024: 
Training for Cohort 1 will take place in all three identified communities.  
Ongoing coaching includes weekly calls, resume assistance, interview skills, barrier removal with support services. It is essential that the participant 
is in the driver’s seat and determining what assistance is needed. Weekly meetings will take place either in-person or virtually.  
Begin securing employment opportunities for participants going through the program. Job placement should occur within 30 days of training 
completion.  
April-May 2024: 
Conduct Post-Training Monitoring visits with training providers to identify areas of strength and areas where things can be enhanced.  
Support participants in their testing and ensure credentials are attained upon passing.  
Compile all data from Cohort 1 into reports and share with appropriate stakeholders.  
Data to include but not limited to: 
Participants Demographics 
Identified Barriers 
Participant Support Services Provided 
Participant Outcome 
Program Attendance 
Testing Success Rate 
Placement Data 
Begin enrolling participants into Cohort 2.  
June-August 2024:  
Training for Cohort 2 will take place in all three communities.  
Weekly calls will be made to active participants to offer support services and encouragement.  
Begin securing employment opportunities for participants going through the program. Job placement should occur within 30 days of training 
completion.  
Continue offering follow up services to those in need from Cohort 1.

September 2024: 
Conduct Post-Training Monitoring visits with training providers to identify areas of strength and areas where things can be enhanced.  
Support participants in their testing and ensure credentials are attained upon passing.  
Compile all data for Cohort 2. Compile all data for the entire contract period to provide final report which will outline outcomes achieved, lessons 
learned, and plans for continued sustainability. Information from these reports will be used to assess community impact, success of the program, 
and appropriate next steps.  
Our Workforce Development Coordinators participate in various economic development efforts within their assigned communities, within this work 
outreach and recruitment are topics often reviewed. The WDC’s work with city/town staff to host career fairs quarterly and are known throughout 
their respective communities as Subject Matter Experts (SME) in all thing’s employment. The sites in which they operate from see 50-150 job 
seekers and 12-24 employers a month. We will work with schools, businesses, libraries, and community-based organizations to recruit participants 
for these opportunities. To assist in the retainment of participants, it is important that the selected training programs be accelerated (4-12 weeks) to 
minimize the amount of time someone may be in crisis. We will also be offering the comprehensive list of WIOA support services which include, but 
are not limited to rental, utility, transportation, and childcare expenses.  
Based on a number of Community Needs Assessments from various Maricopa County Divisions and community action agencies, the largest 
barriers to participation will be transportation, access to nutrition, childcare, and housing instability. In addition to our WIOA support services, we will 
work closely with community partners and divisions within the Human Services Department to offer wrap-around services while participants attend 
training and until they are stable within their new careers. These support and wrap-around services will address anticipated barriers and assist in 
overcoming them.  
Everything proposed in this request is well within the scope of our division’s normal duties, therefore no additional training will be needed for our 
internal staff. All department staff have completed a series of workshops around trauma-informed care to ensure they understand the principals 
behind Family-Centered Coaching and can be better prepared to work through barriers with participants who may be experiencing them. The trainer 
responsible for delivering this training has an extensive resume and list of accolades that span over a 12+ year career in training and development, 
many of those years include working directly with staff responsible for engaging the workforce.   
Contracts executed with training providers will require them to identify both primary trainers and secondary trainers in case of any emergency. If a 
training provider is unable to fulfill the obligations of their contract, we will quickly pivot and award a new provider to deliver the material. Training 
providers will be required to demonstrate a reliable track record in the training delivery prior to being selected.    
  
Exhibit F: Implementation Plan
Exhibit F - Implementation Plan.docx
7. Collaborative Elements and Partners (200 points)

Collaborative Elements and Partners (1,500 word limit)
Training Providers – The training providers selected to receive additional funding will be required to deliver an accelerated training program that 
must result in participants receiving an industry recognized credential upon completion. These training providers must demonstrate a proven track 
record and provide a detailed plan outlining the logistics of delivering these programs in rural communities.  
Town of Wickenburg – The Town of Wickenburg has been a great partner with Maricopa County Human Services Department, and we have worked 
together to deliver housing, utility, workforce, and weatherization services for almost a decade. Wickenburg will assist in the marketing, outreach, 
recruitment, and in providing the logistical requirements of the training program.  
Town of Gila Bend – In 2022 the Maricopa County Human Services Department received Technical Assistance from the Administration for Children 
and Families (ACF) to develop a comprehensive assessment and strategic plan to better support the town of Gila Bend. During this process we’ve 
established strong relationships with town staff and have since placed a staff member in the local library, which is also connected to the high school. 
This specific WDC is able to offer both workforce and rental/utility assistance to those in need. Gila Bend has committed to supporting this project 
and will assist in the marketing, outreach, recruitment, and in providing the logistical requirements of the training program.  
Town of Queen Creek - The Town of Queen Creek and its surrounding area is one of the fastest growing areas in the county. With a population of 
less than 72,000 and an average commute time to work of 32 minutes, Queen Creek still meets the definition of a rural community. We have a 
robust relationship with the Town of Queen Creek and the Maricopa County Library District to serve its residents. Queen Creek will assist in the 
marketing, outreach, recruitment, and in providing the logistical requirements of the training program.  
Maricopa County Library District (MCLD) – The relationship between the Maricopa County Human Services Department and the MCLD has been 
absolutely instrumental in serving rural communities due to the strategic locations of their branches and their willingness to collaborate. Our Queen 
Creek and Gila Bend WDC positions work out of the associated branches within those communities. MCLD will play a key role in providing training 
providers the space and resources needed to deliver this amazing training to the residents of each community.  
The Maricopa County Workforce Development Board (MCWDB) – The MCWDB determines which industries are in-demand and eligible for priority 
funding. The MCWDB has done incredible work around industry research and helping convince employers to work with the participants we provide 
services to.  
Training Providers will contribute daily to this program during the training, testing, and placement periods of this program. Outside of those periods 
they will contribute at least monthly in the development/enhancement of this program.  
The local municipalities and MCLD will contribute weekly in the months leading up to each training period as well as the months following. We will 
be providing reports outlining participant progress throughout the duration of this pilot. The MCWDB will be integral in deciding which training 
providers we select to ensure the credentials provided will lead into an in-demand industry. We have secured letters of support from the towns of 
Queen Creek, Gila Bend, and Wickenburg. We have also received a letter of support from the Maricopa County Library District. We currently have 
IGA’s with each partner to collaborate in providing WIOA services to their residents and are committed to the success of this program.  
We have secured letters of support/commitment from The Maricopa County Library District, Town of Queen Creek, Town of Gila Bend, Town of 
Wickenburg. Additionally, several interested training providers have expressed interest and will be applying for funding to deliver this training to the 
rural communities identified in this request. Our internal contracts and finance team has executed hundreds of subcontractor agreements and is 
preparing to assess potential award recipients.  
8. Sustainability Plan (100 points)

Organizational Capacity (1,500 word limit, not including exhibits)
The Maricopa County Workforce Development Division consists of over 100 workforce professionals working at sites across the valley. We have 
over 100 training providers on the ETPL who we’re able to leverage for training services in a number of different occupations. We have exceeded 
every WIOA Performance Measure outlined by the Department of Economic Security for years and have proven to be a best-in class workforce 
system.  
In November of 2022, we were awarded 12 million dollars for the expansion of our apprenticeship program. We have since Hired a team dedicated 
to supporting apprentices throughout Maricopa County Streamlined our application process. Expanded the number of programs we partner with, 
and Increased the number of apprentices supported from roughly 325 in FY22 to roughly 850 in FY23.  The implementation and administration of 
this pilot program is well within the capacity and ability of our division and is perfectly aligned with our Department’s Mission, Vision, and Values. We 
have the network of training providers, and service delivery infrastructure in place to administer this program successfully.  
Staff will be viewed in two teams, the first being the team responsible for monitoring the training providers. This team will consist of a Program 
Manager, and a Quality Improvement (QI) Management Assistant. Both of these positions monitor and work with our training providers every day. 
They will spend time in the beginning of this process to collect information from training providers interested in applying for funding, the program 
manager will then also sit on the selection committee. Throughout the program there will be pre and post program monitoring’s for each provider. 
The QI Management Assistant will add these monitoring’s to their schedule. The Program Manager on this team will collect, assess, and provide 
data reports from each cohort to track outcomes.  The second team will be responsible for recruitment, enrollment, and support of the participants. 
This team will consist of a Program Manager and three Workforce Development Coordinators. This team will facilitate the enrollment process for 
each participant as well as provide follow-up support services as needed. The Program Manager on this team will assist the Assistant Director in 
communicating with the local municipalities. This team will monitor the program in its entirety and will be involved throughout the duration of the 
contract period.  
The Assistant Director will be responsible for collaborating with the local municipalities and Maricopa County Library District. The Department’s fiscal
agent will be responsible for awarding, tracking, and reconciling funds for the duration of this contract period.  
We will be using subcontracted training providers to deliver in-person trainings/credentials to participants in rural communities. We will identify 
partners through a competitive solicitation process, and once awarded will hold a “kick-off” meeting to discuss our objectives more clearly and 
answer any questions they may have. We will hold pre and post program monitoring’s with each of the training providers to ensure the right quality 
controls are in place to administer the program successfully and capture the outcomes of each participant. We will also be meeting with the training 
providers in-between cohorts to gauge the effectiveness of the program and pivot where needed.  
Fortunately, there are no capacity-building activities needed for the implementation and administering of this program. This program is well within 
our everyday scope, and with the support of the local municipalities, everything needed is readily available.  
Providers are procured through a competitive solicitation process and are chosen by a selection committee of subject matter experts. Grants are 
administered most often through a cost-reimbursement model which is outlined in the contracts executed. The fiscal agent utilizes a Budget to 
Actual report tool that is used to track monthly approved Budgets/Contracts to YTD actuals. This report allows finance to fiscally manage 
Federal/State/Local grant funds as required by Uniform Guidance, 2 CFR part 200.) to track expenditures and make forecasted projections. 
In 2015, The Maricopa County Human Services Department launched an initiative seeking to blend workforce services with early 
education/Headstart. This initiative involved braided funding and a modified service delivery model which featured dual enrollments with the 
Workforce Development Division and the Early Education Division within MCHSD. The goal of this program was to offer joint case management and 
provide services based on a family’s needs not the programs. In addition to regularly offered services, these families are able to access financial 
literacy support and education, family-centered coaching, and social capitol building events. This program/initiative allowed us the opportunity to 
identify best practices, develop infrastructure, and optimize our service delivery model so that this program could be provided long-term. We 
currently still operate our 2Gen program as a normal way of delivering holistic services to families in need of employment and childcare.   
Exhibit B: GOYFF Standard Data Collection Form
Exhibit B - GOYFF Standard Data Collection Form.pdf
Exhibit C: GOYFF Financial Systems Survey
9. Exhibit C - GOYFF Financial Systems Survey.pdf
Exhibit D: Personnel Staff Overview
10. Exhibit D - Personnel Staff Overview.docx
9. Goals, Outcome Objectives, and Performance Measures (100 points)

Program Goals (1,000 word limit)
The goal is to enroll cohorts of 12-16 in each training program per community. This would result in the total number of participants served over the 
contract period being between 72 and 96. Our goal is always to place 100 percent of our participants, but we understand sometimes things happen 
beyond our control. Within our WIOA Performance Measures we consistently place more than 71% of our participants into employment within 90 
days post completion of program. With this program being more targeted and focused, we anticipate a placement rate of at least 80% (57-77 
participants) within 90 days. Based on industry data for the state of Arizona, we will aim to ensure participants placed will have a starting salary 
equitable to similar occupations. We’ve included the median earnings by industry below, as we will use this information when determining which 
training providers, we award additional funding to.  
Construction - $60,600  
Finance – $87,500  
Healthcare - $101,600  
Transportation - $57,500   
Manufacturing - $46,450   
Information Technology – $113,700 
Our median earnings for WIOA participants in the past fiscal year were as follows for each program (quarterly): 
Adult - $9630.38  
Dislocated Worker - $9,961.45 
Youth - $6,350.85 
The median earnings of our participants are more than 110% of our negotiated goal across all three programs.  
In FY23 over 72% of participants receiving training recorded a measurable skills gain, exceeding our established goal.  In alignment with their 
credential attainment, we are targeting 90% of our participants in this initiative to achieve a measurable skills gain. 
 The goal of this program is to provide credentials to participants residing in rural communities, many of whom will enter our program unemployed. 
For those who are employed, we will work with the employer to create a plan for credential attainment and post completion employment goals. Our 
goal is that 100% of our employed program participants entering the program for upskilling should be retained by their employer.
This program will offer wrap-around services to 72-96 residents of Queen Creek, Gila Bend, Wickenburg, and the surrounding areas. During the 
enrollment process we will work to identify what other services may be needed by the participant and their family. We will make childcare assistance 
available for up to 50 dependent children and seek to serve up to 96 families indirectly.   
10. Budget Alignment (100 points)
Budget Status
I have completed the Budget Worksheet
Did you include indirect costs in your budget?
No
Additional Uploads
Solicitation Amendment #1
RFGA GR-WIOA-GOYFF-100123-00 Amendment 1.pdf
Proof of SAM.gov Registration
Human Services SAM Registration EXP 1-20-2024 (1).pdf
Proof of 501c3 Status (if applicable)
 
Audit Report (or applicable financial documents)
Maricopa County June 30, 2022 Single Audit.pdf
Additional Upload 1 (optional)
Letters of Support CONSOLIDATED.pdf
Additional Upload 2 (optional)
Resumes CONSOLIDATED.pdf

9. Evaluation Plan
 
10. Project Goals and Objectives
 
11. Program Specific Criteria #1
 
12. Program Specific Criteria #2
 
13. Program Specific Criteria #3
 
Average Score
627.67
# of Reviews
3
# of Denials
0
Additional Information
Budget Worksheet
Please use the following link to view the Budget
View Budget Worksheet
https://portal.ecivis.com/#/peerBudget/456C06FA-DB38-4DAF-B3EC-ED9A56EA362F
Application Goals
View Application Goals
https://portal.ecivis.com/#/peerGoals/3A8E70DF-574B-4894-9F06-95072CE9FE46
Applications: File Attachments
Exhibit A: Offer and Acceptance
7. Exhibit A - Offer and Acceptance.pdf
Exhibit F: Implementation Plan
Exhibit F - Implementation Plan.docx
Exhibit B: GOYFF Standard Data Collection Form
Exhibit B - GOYFF Standard Data Collection Form.pdf
Exhibit C: GOYFF Financial Systems Survey
9. Exhibit C - GOYFF Financial Systems Survey.pdf
Exhibit D: Personnel Staff Overview
10. Exhibit D - Personnel Staff Overview.docx
Solicitation Amendment #1
RFGA GR-WIOA-GOYFF-100123-00 Amendment 1.pdf
Proof of SAM.gov Registration
Human Services SAM Registration EXP 1-20-2024 (1).pdf

Audit Report (or applicable financial documents)
Maricopa County June 30, 2022 Single Audit.pdf
Additional Upload 1 (optional)
Letters of Support CONSOLIDATED.pdf
Additional Upload 2 (optional)
Resumes CONSOLIDATED.pdf

1. Exhibit A was filled out but not signed. Sign and return Exhibit A. 
 
Signature required on Exhibit A requires Maricopa County Board of Supervisors (BOS) approval. 
Historically, acceptance forms have only been brought to the atenƟon of the Board of Supervisors 
aŌer selected, to include award amount and date.  
2. Please provide more specific details/descripƟon of the age segmentaƟon or populaƟon (type of  
applicants) you are targeƟng to serve.  
If selected, enrollment into these locally offered training programs will be available to any parƟcipant 
eligible under current WIOA eligibility requirements. The three local municipaliƟes selected to 
parƟcipate in this program are all idenƟfied as rural, which is and has always been a historically 
underserved populaƟon across workforce development services. In addiƟon to the basic eligibility 
requirements outlined under WIOA, Maricopa County currently prioriƟzes and would acƟvely target 
the following populaƟons for services:  
• 
Veterans and eligible spouses; 
• 
In School and Out of School Youth (16-24);  
• 
Low-income individuals; 
• 
JusƟce-involved or ex-offenders; 
• 
Single parents; 
• 
Homeless individuals; 
• 
Individuals with disabiliƟes; 
• 
Elderly individuals; 
• 
Current or former youth involved in the foster care system; 
• 
English language learners and basic skills deficient; 
• 
Long-term unemployed; and 
• 
Displaced homemakers. 
We have a strong partnership with the local school districts in all three proposed service area’s and 
would acƟvely communicate with and recruit recently graduated youth who may be interested in 
parƟcipaƟng.  
3. Please provide more specific details on the specific credenƟal’s parƟcipants will receive, and how  
the program will lead to the atainment of industry-recognized credenƟals and sustained employment.  
We’ve idenƟfied over a dozen training providers who are in good standing on the statewide Eligible 
Training Provider List (ETPL) who have historically providing these trainings and credenƟals. Some 
credenƟals available within a 12-week accelerated training program include:  
• 
CerƟfied Nursing Assistant 
• 
CerƟfied Clinical Medical Assistant 
• 
CerƟfied Phlebotomy Technician 
• 
Commercial Driving License (A/B) 
• 
Airframe and Powerplant CerƟficaƟon 
• 
OccupaƟonal Safety and Health 
AdministraƟon (OSHA CerƟficate) 
• 
CerƟfied Dental Assistant

If selected, this funding opportunity will be provided through an expedited procurement process. The 
selecƟon commitee will be made up of county staff as well as representaƟves from each of the 
partnering local municipaliƟes to select which programs would be best for the rural communiƟes. In 
the Ɵme leading up to receipt of credenƟals, parƟcipants will work directly with Career Advisors for 
placement into long-term sustainable employment.   
4. Please provide more detailed informaƟon on the level and frequency of each partner's contribuƟons  
to the program to be provided. 
Partners will be regularly involved throughout this program. If awarded, we will hold a kickoff meeƟng 
with all partners within 2 weeks of the announcement. We will provide a Ɵmeline of acƟviƟes and 
solicit their availability for each step in the implementaƟon of this program. As previously menƟoned, 
partners will be asked to parƟcipate on the selecƟon commitee during the procurement process to 
ensure training programs selected will meet the needs of their communiƟes. Concurrently our 
workforce development staff will work with the Library District and local municipaliƟes to begin 
planning the logisƟcal needs of training programs.  
Our Workforce Development Coordinators are currently embedded into each of the selected 
communiƟes and have an extensive network of community partners to engage with for markeƟng, 
outreach, and recruiƟng. We will hold monthly partner meeƟng to provide program and parƟcipant 
updates. We’ve secured commitments from all menƟon partners to acƟvely parƟcipate in this 
program if selected.  
5. Please provide more informaƟon on how program acƟviƟes are directly connected and how they  
will reduce risk factors and lead to high-quality post-program placement. 
Workforce services offered by the Maricopa County Workforce Development Division, braid both basic 
and comprehensive career services, with holisƟc support services aimed to remove barriers individuals 
experience throughout the county. ParƟcipants of this program will receive priority consideraƟon for 
rental, uƟlity, and childcare services from other Human Services Divisions. In addiƟon, WIOA 
authorizes the use of funding for a myriad of support services dedicated to ensuring successful 
parƟcipaƟon across workforce programs. Workforce Development Coordinators will also host 
workshops covering topics of Financial Literacy, Workplace Readiness, Resume Development, and 
Interview Skills.  
The combinaƟon of these services and the opportuniƟes available through this program directly 
address risk factors Ɵed to lack of opportuniƟes. Successful compleƟon of this program drasƟcally 
increases a parƟcipant’s employability and will impact unemployment, income/poverty rates, and 
economic opportunity. These parƟcipants will have access to opportuniƟes they may not have 
otherwise pursued due to the lack of training readily accessible to them.  
6. Please provide specific details and jusƟficaƟon of the direct/indirect costs per parƟcipant for the  
proposed program.  
Selected training providers will receive an award not to exceed $250,000. They will be required to offer 
training twice in each of the idenƟfied rural communiƟes. The award they receive will offset costs

incurred moving their training from their local sites to the rural communiƟes selected. Training 
providers will sƟll be able to access exisƟng WIOA funds under Title 1B to fund the training cost per 
parƟcipant.  
$250,000 equates to $3,472 per parƟcipant opportunity, which covers the cost of material/equipment 
transportaƟon, space costs, and instructor salary needed to provide the training in the rural 
communiƟes.  
7. Please describe how the program will address the barrier of transportaƟon. 
By offering these occupaƟonal skills training programs in the rural communiƟes selected, residents will 
not have to search for the transportaƟon normally needed to travel miles away to pursue. The need to 
travel over an hour away is a common deterrent for these parƟcipants to enter into certain industries. 
By facilitaƟng these training in commonly accessible locaƟons in each town, we’ll be able to develop 
robust cohorts of learners to parƟcipate. Support services will also be available to parƟcipants in the 
form of Gas Cards, Bus Passes, and Community Rideshare Programs.

EXHIBIT F 
 
Implementation Plan 
 
The following form may be reproduced with word processing software or another form may be created that contains all the information 
requested. Sequentially list the key tasks and activities needed to implement the strategies/approaches including timelines and 
responsibilities as they relate to the achievement of the task. In the final column, list how the effectiveness of the implementation will be 
measured (e.g. number of participants attending/completing, participant satisfaction, adequacy of resources, timely completion of 
activities, etc.) 
 
Strategy 
Key Task 
Activities 
Person 
Responsible 
Completion 
Date 
As measured 
by 
Identify rural communities and 
service areas in need whose 
communities would benefit most 
from in-person trainings increasing 
residents’ employability and career 
opportunities.   
Ensure there is interest 
among training providers.  
 
Develop a memo 
to go out to 
training providers 
informing them of 
the opportunity 
and asking if 
they’d be 
interested in 
participating.  
 
Jared Beard, 
Assistant 
Director 
June 9th, 2023 
Complete/Not 
Complete 
 
Send memo out to 
all active training 
providers to solicit 
interest.  
 
Javier Hosten, 
Quality 
Improvement 
Management 
Analyst 
June 16th, 
2023 
Number of 
responses from 
training providers.

Communicate with the 
selected partners to determine 
level of commitment to 
project.  
 
Develop a message 
to local partners 
identifying the 
opportunity of the 
grant and obtaining 
a verbal/written 
message of support 
or commitment 
Jared Beard, 
Assistant 
Director 
June 16th, 
2023 
Complete/Not 
Complete 
 
Send an email to 
the following 
identified partners: 
Maricopa County 
Library District, 
Town of 
Wickenburg, Town 
of Gila Bend, and 
Town of Queen 
Creek 
 
Jared Beard, 
Assistant 
Director 
June 23rd, 
2023 
Number of 
responses from 
partners 
Solicit training providers to deliver 
targeted, relevant, and accessible 
in-person training to rural 
communities within Maricopa 
County. Training will result in an 
industry recognized credential 
upon completion. 
Execute a contract with the 
two training providers 
selected to deliver in-person 
training to two cohorts during 
this contract period.  
Develop a scope of 
work for the 
solicitation.  
Jared Beard, 
Assistant 
Director 
On or before 
August 30th, 
2023 
Complete/Not 
Complete 
Work with the 
Office of 
Procurement 
Services to 
develop and post 
the solicitation 
Jared Beard, 
Assistant 
Director 
On or before 
August 30th, 
2023 
Complete/Not 
Complete 
Work with selected 
towns to form a 
selection 
committee to select 
appropriate 
training providers.  
Tina Luke, 
Program 
Manager 
 
Jared Beard, 
Assistant 
Director 
When 
solicitation is 
posted 
Complete/Not 
Complete

Execute contract 
with selected 
providers 
Jared Beard, 
Assistant 
Director 
Within 
designated 
time of 
solicitation 
Number of 
Executed 
Contracts 
Ensure those enrolled in the 
program are those who are most in 
need.  
 
 
 
 
Identify priority populations 
to be served in the selected 
communities and develop 
best method of outreach.  
 
 
 
Review current 
community 
information 
displayed on 
available needs 
assessments.  
 
Jared Beard, 
Assistant 
Director 
August 30th, 
2023 
Complete/Not 
Complete 
 
Connect with local 
municipalities to 
solicit feedback on 
who we should be 
targeting.  
 
Jared Beard, 
Assistant 
Director 
September 8th, 
2023 
Number of 
Meetings 
Completed 
 
Review 
participants 
currently enrolled 
in Arizona Job 
Connection to see 
who will be a good 
fit for this 
program.  
 
Tina Luke, 
Program 
Manager 
 
Julie Pellam, 
WDC 
 
Amy Altschul, 
WDC 
 
Juanaysa Ortiz, 
WDC 
September 
15th, 2023 
Complete/Not 
Complete

Enroll selected 
participants into 
program and 
provide roster to 
training provider.  
Julie Pellam, 
WDC 
 
Amy Altschul, 
WDC 
 
Juanaysa Ortiz, 
WDC 
Within 15 
days of 
training start 
date 
Number of 
Participants 
Enrolled 
Provide the support to ensure they 
complete the program successfully.   
Develop customized training 
plans for each participant 
Schedule and hold 
initial enrollment 
meeting to collect 
documents and 
identify potential 
barriers to 
participation.  
Julie Pellam, 
WDC 
 
Amy Altschul, 
WDC 
 
Juanaysa Ortiz, 
WDC 
Within 30 
days of 
training start 
date 
Number of 
Participants 
Enrolled 
Through career 
exploration 
activities, ensure 
that each 
participant is 
aware of career 
pathways available 
once program is 
completed, and 
credential is 
obtained.  
Julie Pellam, 
WDC 
 
Amy Altschul, 
WDC 
 
Juanaysa Ortiz, 
WDC 
Within 7 days 
of program 
start date 
Number of 
Participant 
Meetings 
Completed 
Determine 
frequency for 
follow up 
conversations to 
check-in and see 
how participant is 
progressing and 
provide support 
services if needed.  
Julie Pellam, 
WDC 
 
Amy Altschul, 
WDC 
 
Juanaysa Ortiz, 
WDC 
Within 7 days 
of program 
start date 
Number of 
Participant 
Meetings 
Completed/Suppo
rt services 
provided (number 
and amount 
funded)

Place residents who complete the 
program into high-wage/high-
demand industries to ensure long 
term sustainability for them and 
their families.  
While participant is 
completing the training 
program, Workforce 
coordinators will work to 
increase employability 
through trainings and 
workshops, as well as 
identify employment 
opportunities for them post-
completion.  
Prior to program 
start, develop a 
resume with each 
participant to be 
provided to 
prospective 
employers.   
Julie Pellam, 
WDC 
 
Amy Altschul, 
WDC 
 
Juanaysa Ortiz, 
WDC 
Within 15 
days of 
program start 
Number of 
Resumes 
completed  
Provide 1on1 
training to anyone 
interested in 
developing their 
interview skills.  
Julie Pellam, 
WDC 
 
Amy Altschul, 
WDC 
 
Juanaysa Ortiz, 
WDC 
Throughout 
program 
(frequency 
determined by 
participant) 
Number of 
Meetings Held 
Assist in 
submitting 
employment 
applications for 
open position 
within the town of 
residence and 
surrounding areas.  
Julie Pellam, 
WDC 
 
Amy Altschul, 
WDC 
 
Juanaysa Ortiz, 
WDC 
Within 60 
days post-
completion 
Number of 
applications 
submitted/ number 
of interviews 
scheduled/ 
number of 
placements/  
wages 
Collect and present program data 
to local towns and hold meetings 
with each to identify lessons 
learned, program successes, and 
how to sustain this program long-
term.  
Utilize AJC, Tableau, and 
MS Dynamics to capture 
relevant data.  
 
Update each 
participants AJC 
account upon 
completion of 
program to capture 
outcomes. 
  
Julie Pellam, 
WDC 
 
Amy Altschul, 
WDC 
 
Juanaysa Ortiz, 
WDC 
Within 5 days 
of program 
completion 
Complete/Not 
Complete

Pull information 
from data systems 
and compile it into 
a digestible 
report/presentation.  
Tina Luke, 
Program 
Manager 
Within 7 days 
of program 
completion 
Complete/Not 
Complete 
Meet with 
participating towns 
to review 
information and 
document 
discussions had.  
Jared Beard, 
Assistant 
Director  
 
Tina Luke, 
Program 
Manager 
On or before 
September 
15th, 2024 
Number of 
Meetings Held

EXHIBIT D 
Personnel Staff Overview 
 
The following form may be reproduced with word processing software, or another form may be 
created that contains all the information requested. 
 
In addition to this overview, please attach a resume (for current personnel) or a job 
description (for positions to be hired) for the key individuals involved in the project. 
 
STAFF MEMBER 
BACKGROUND AND EXPERTISE  
OF PERSONNEL 
Name: Jared Beard  
 
Title: Assistant Director, Work Force 
Development  
 
What percent of time will be spent on 
this project: 10% 
10 Years of Experience Delivering, Developing, and Monitoring 
Human Services Programs at the Local, State, Tribal, and Federal 
Level.  
Name: Nicole Forbes 
 
 
Title: Finance & Budget Manager 
 
What percent of time will be spent on 
this project: 5% 
11 Years of Experience Managing Federal Grant Programs  
Name: Tina Luke  
 
 
Title: Program Manager 
 
What percent of time will be spent on 
this project: 10% 
26 Years of Experience in delivering Employment/Workforce services 
through both local and private sectors to the residents of Maricopa 
County.  
Name: Javier Hosten 
 
 
Title: Management Analyst 
 
What percent of time will be spent on 
this project: 2% 
4 Years providing workforce services to residents of Maricopa 
County. 6 years of experience of providing behavioral health services 
to high-need families.  
Name: Julie Pellam 
 
 
Title: Workforce Development 
Coordinator 
 
What percent of time will be spent on 
this project: 25% 
5+ Years delivering workforce services to the Town of Wickenburg. 
Bi-Lingual 
Name: Amy Altschul 
 
Title: Workforce Development 
Coordinator 
 
What percent of time will be spent on 
3 Years delivering workforce services to Maricopa County residents 
(1 year directly to Queen Creek Residents). 25+ Years in data 
management and training.

this project: 25% 
Name: Juanaysa Ortiz 
 
Title: Workforce Development 
Coordinator 
 
What percent of time will be spent on 
this project: 25% 
12 Years experience in delivering a wide array of human services to 
the residents of Gila Bend. Bi-Lingual