IGA Chandler Firefighter Health Services

City of Chandler — Regular Meeting (2025-06-26)

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Last revised: March 2, 2023 
INTERGOVERNMENTAL AGREEMENT 
BETWEEN 
THE CITY OF PHOENIX 
AND 
THE CITY OF CHANDLER 
FOR FIREFIGHTER HEALTH SERVICES AT THE PHOENIX FIRE DEPARTMENT 
HEALTH CENTER 
AGREEMENT NO. _____________ 
(City of Phoenix) 
This Intergovernmental Agreement (“IGA”) is entered into this ___ day of ___________, 
2025 (“Effective Date”), by and between the City of Phoenix, for and on behalf of the 
Phoenix Fire Department (“the City”), and the City of Chandler, for and on behalf of the 
Chandler Fire Department (“the Customer”). Throughout this Agreement, the City and the 
Customer individually may be referred to as “Party” and may be referred to collectively as 
“Parties” to this Agreement. 
RECITALS 
WHEREAS, the City Manager of Phoenix, is authorized and empowered by provisions of 
the City Charter to execute contracts; and, 
WHEREAS, the City is authorized and empowered to enter into intergovernmental 
agreements for the provision of services or for joint or cooperative action pursuant to 
Arizona Revised Statutes (A.R.S.) §11-952. The City is also authorized and empowered 
pursuant to Chapter 2, Section 2 (i), of the Charter of the City of Phoenix; and,  
WHEREAS, agreements for mutual assistance and intergovernmental cooperation in 
public safety areas, including operations and management of fire and police, or the public 
safety related agencies have existed between municipalities and governmental 
jurisdictions; and, 
WHEREAS, it is the desire of the municipalities, governmental jurisdictions, agencies and 
fire districts participating in this Agreement, to work together for mutual benefit of the 
public, Customer’s community and all of the Customer’s personnel; and, 
WHEREAS, the Customer desires to participate in the firefighter health services offered 
at the Phoenix Fire Department Health Center (the “Health Center”); and, 
WHEREAS, the City has entered into an Agreement with a Medical/Occupational and 
Wellness Health Services vendor to furnish services and operate the Health Center 
including, but not limited to, annual firefighter physical examinations; and,

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WHEREAS, the City desires the participation of the Customer to more effectively provide 
annual firefighter medical examinations for sworn personnel as required by (i) federal and 
state law and/or national fire service standards; and (ii) regulations as deemed necessary 
by the Fire Chiefs of their respective fire departments; and, 
 
WHEREAS, Ordinance No. S-_______ dated ____________________ authorized the 
City to enter into an agreement with Chandler Fire Department for the Health Center to 
provide services to Chandler Fire Department firefighters and police officers.  
 
AGREEMENT 
 
NOW THEREFORE, in consideration of the mutual promises, inducements, covenants, 
agreements, conditions and other good and valuable consideration, the receipt and 
sufficiency which is acknowledged, the Parties agree as follows: 
 
ARTICLE I. PURPOSE 
 
1. The purpose of this Agreement is to define the delivery of health services that will be 
provided by the Health Center to the Customer.  These services include physical 
examinations, immunizations, return to work evaluations, and exposure management. 
 
2. The Customer will reimburse the City for all services performed. In addition, the 
provision of services to other jurisdictions will not negatively impact the City’s public 
safety personnel. 
 
ARTICLE II. STATEMENT OF SERVICES 
 
1. The Customer’s personnel may participate in the selected health services and 
programs, as listed in Exhibit A – IGA Services Menu, provided by the Health Center 
and any other such employee health and safety programs the Health Center may have 
to offer. If any other such employee health and safety programs that the Health Center 
may offer are to be utilized by Customer personnel, all such health and safety 
programs will only be made available and provided after written contract amendment 
to this Agreement. Services are to be provided at the Health Center or such other 
location designated by the City. 
 
ARTICLE III. TERM OF THE AGREEMENT 
 
1. Term:  
This Agreement shall commence on the Effective Date referenced above and shall 
continue in force for five (5) years, or until terminated by formal act of the Parties.  
 
2. Termination: 
Either party may terminate this Agreement at any time by providing thirty days (30) 
written notice to the other Party.  Either Party at their convenience, by written notice,

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may terminate this Agreement. If this Agreement is terminated, the Customer will be 
liable under the provisions of this contract for services and material rendered and 
accepted.  In addition, the Parties acknowledge that this Agreement is subject to the 
cancellation by either party pursuant to the provisions of A.R.S. § 38-511. 
 
ARTICLE IV. GENERAL TERMS AND CONDITIONS 
 
1. Governing Law; Forum; Venue: 
This Agreement is executed and delivered in the State of Arizona, and the substantive 
laws of the State of Arizona (without reference to choice of law principles) will govern 
their interpretation and enforcement. Any action brought to interpret or enforce any 
provision of this Agreement that cannot be administratively resolved, or otherwise 
related to or arising from this Agreement, will be commenced and maintained in the 
state or federal courts of the State of Arizona, Maricopa County, and each of the 
Parties, to the extent permitted by law, consents to jurisdiction and venue in such 
courts for such purposes. 
 
2. Implied Contract Terms: 
Each and every provision of law and any clause required by law to be in this Contract 
shall be read and enforced as though it were included herein, and, if through mistake 
or otherwise, any such provision is not inserted, or is not correctly inserted, then upon 
the application of either Party, the Contract shall be physically amended to make such 
insertion or correction. 
 
3. Entire Agreement; No Waiver; Amendment: 
This Agreement is intended by the undersigned Parties as the final expression of their 
agreement and is intended to be the complete and exclusive statement of the terms 
of the agreement between the Parties.  No course of prior dealings between the 
Parties and no usage in the trade shall be relevant to supplement or explain any term 
used in this Agreement.  Acceptance or acquiescence in a course of performance 
rendered under this Agreement shall not be relevant to determine the meaning of this 
Agreement even though the accepting or acquiescing Party has knowledge of the 
nature of the performance and the opportunity to object. Any delay or failure to 
exercise or enforce any right, power, privilege, or remedy under this Agreement by a 
Party may not be deemed a waiver, release, or modification of the requirements of 
this Agreement or any of its terms or provisions by that Party.  This Agreement may 
not be modified or amended except in a writing signed by both Parties. 
 
4. Confidentiality and Data Security: 
4.1 All data, regardless of form, including originals, images and reproductions, 
prepared by, obtained by, or transmitted to the Customer in connection with this 
Agreement is confidential, proprietary information owned by the City. Except as 
specifically provided in this Agreement, the Customer will not disclose data 
generated in the performance of the Services to any third person without the prior 
written consent of the City Manager, or his/her designee.

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Last revised: March 2, 2023 
 
4.2 Personal identifying information, financial account information, or restricted City 
information, whether electronic format or hard copy, must be secured and 
protected at all times to avoid unauthorized access. At a minimum, Customer 
must encrypt and/or password protect electronic files. This includes data saved 
to laptop computers, computerized devices or removable storage devices. When 
personal identifying information, financial account information, or restricted City 
information, regardless of its format, is no longer necessary, the information must 
be redacted or destroyed through appropriate and secure methods that ensure 
the information cannot be viewed, accessed, or reconstructed. 
 
4.3 In the event that data collected or obtained by the Customer in connection with 
this Agreement is believed to have been compromised, Customer will notify the 
City Privacy Officer immediately. Customer agrees to reimburse the City for any 
costs incurred by the City to investigate potential breaches of this data and, 
where applicable, the cost of notifying individuals who may be impacted by the 
breach. 
 
4.4 Customer agrees that the requirements of this Section will be incorporated into 
all subcontractor/sub consultant agreements entered into by the Customer. It is 
further agreed that a violation of this Section will be deemed to cause irreparable 
harm that justifies injunctive relief in court. A violation of this Section may result 
in immediate termination of this Agreement without notice. 
 
4.5 The obligations of Customer under this Section will survive the termination of this 
Agreement. 
 
5. Health Insurance Portability and Accountability Act (HIPPA) of 1996: 
The Parties certify that each is familiar with the requirements of HIPAA, as amended 
by the Health Information Technology for Economic and Clinical Health Act (HITECH 
Act) of 2009, and accompanying regulations and will comply with all applicable HIPAA 
requirements in the course of this Agreement. The Parties warrant that each will 
cooperate in the course of performance of the Agreement so that the Parties will be in 
compliance with HIPAA.  
 
6. Third-Party Beneficiary Clause: 
The Parties expressly agree that this Agreement is neither intended by any of its 
provisions to create any right of the public or any member thereof as a third party 
beneficiary, nor to authorize anyone not a Party to this Agreement to maintain a suit 
for personal injuries or property damage pursuant to the terms or provisions of this 
Agreement. 
7. Fund Appropriation Contingency: 
The Parties understand that the continuation of this Agreement is subject to the budget 
of the Parties providing for the contract item as an expenditure. The Parties cannot

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assure that the budget item for funding this Agreement will be approved in the future. 
In such event, either Party may terminate this Agreement.  
 
8. No Joint Venture: 
No term or provision in this Agreement is intended to create a partnership, joint venture 
or agency arrangement between any of the Parties. 
 
9. Assignment and Delegation: 
Neither this Agreement, nor any of its rights or obligations, may be transferred or 
assigned by either party without the prior written consent of both Parties. Any attempt 
to assign this Agreement without prior written consent will be void and may result in 
penalties up to and including termination of the Agreement.  
 
10. Independent Contractor Status: 
The Parties agree that neither party shall be deemed to be an employee or agent of 
the other Party to this Agreement and that the relationship created by this Agreement 
is that of independent contractors. Neither Customer nor any of Customer’s agents, 
employees or helpers will be deemed to be the employee, agent, or servant of the 
City. Customer, its employees and subcontractors are not entitled to worker’s 
compensation benefits from the City.  
 
11. Workers’ Compensation: 
The Parties agree that it is the responsibility of each Party to ensure that its employees 
are notified in accordance with the provision of Arizona Workers’ Compensation Law, 
specifically, A.R.S. § 23-1022, or any amendment thereto, and that all such notices, 
as required by such laws, shall be posted accordingly. That by signing this Agreement 
and to ensure compliance with the notice posting requirements, each Party grants 
consent to all other Parties to inspect that Party’s respective premises and work places 
upon request of any of the other Parties. However, nothing in this Agreement should 
be construed as imposing a duty to inspect another Party’s respective premises and 
work places, and this agreement does not create a joint or employer/employee 
relationship between a Party and another Party’s employees. 
 
12. Severability: 
The provisions of this Contract are severable to the extent that any provision or 
application held to be invalid shall not affect any other provision or application of the 
Contract which shall remain in effect without the invalid provision or application. 
 
13. Compliance with Laws: 
The Customer will comply with all existing and subsequently enacted federal, state 
and local laws, ordinances, codes, and regulations that are, or become applicable to 
this Agreement. If a subsequently enacted law imposes substantial additional costs, 
a request for an amendment may be submitted pursuant to this Agreement.

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Last revised: March 2, 2023 
14. Drug Free Workplace: 
The Parties will comply with the Drug Free Workplace Act of 1988 and will permit 
inspection of its personnel records to verify such compliance. A Party’s breach of the 
above-mentioned warranty shall be deemed a material breach of the Agreement and 
may result in the termination of the Agreement. 
 
15. Immigration Requirements:  
The Parties will comply with the Immigration Reform and Control Act of 1986 (“IRCA”) 
and will permit inspection of its personnel records to verify such compliance. To the 
extent applicable under A.R.S. § 41-4401, each Party warrants compliance with all 
federal immigration laws and regulations that relate to its employees and compliance 
with the E-verify requirements under A.R.S. § 23-214(A).  Each Party has the right to 
inspect the papers of the other Parties participating in this Agreement to ensure 
compliance with this paragraph.  A Party’s breach of the above-mentioned warranty 
shall be deemed a material breach of the Agreement and may result in the termination 
of the Agreement. 
 
16. Legal Worker Requirements: 
The City is prohibited by Arizona Revised Statutes § 41-4401 from awarding an 
agreement to any organization who fails, or whose subcontractors fail, to comply with 
Arizona Revised Statutes § 23-214(A). Therefore, the Customer agrees that: 
 
16.1 Each subcontractor the Customer uses warrants their compliance with all federal 
immigration laws and regulations that relate to their employees and their 
compliance with Arizona Revised Statutes § 23-214,  
 
16.2 A breach of warranty will be deemed a material breach of the Agreement and is 
subject to penalties up to and including termination of the Agreement. 
 
16.3 Only through an audit with the Customer, will the City retain the legal right to 
inspect the papers of the Customer or subcontractor employee(s) who work(s) 
on this Agreement to ensure that the Customer or subcontractor is complying 
with the warranty. 
 
17. Disposition of Property:   
Upon cancellation or termination of this Agreement, each party will retain ownership 
of their solely provided property for the purposes of disposing of property on 
termination. 
ARTICLE V. PAYMENTS 
 
1.  Contracted Rates: 
The current rates for health services and programs are as set forth in Exhibit A – IGA 
Services Menu.

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2. Invoicing: 
The City will issue invoices, on a thirty (30) day cycle, to the Customer for the selected 
services and for any other programs and/or services offered to and received by the 
Customer’s personnel pursuant to this Agreement. Infection control services will be 
billed annually on the last day of the month of December. 
 
3. Payments: 
The Customer shall make payment to the City for all amounts invoiced at the 
applicable rates. It is further agreed that a violation of this Paragraph will cause 
irreparable harm, justifying injunctive relief in a court of law. A violation of this 
Paragraph may result in immediate termination of this Agreement without notice. The 
obligations of the Customer under this Paragraph shall survive the termination of this 
Agreement.  
 
ARTICLE VI. INSURANCE AND INDEMNIFICATION 
 
1.  Insurance: 
The physicians contracted by the City to deliver the services provided by this 
Agreement shall have medical malpractice and professional liability insurance at limits 
of no less than one million dollars ($1,000,000). All insurance coverage and self-
insured retention or deductible portions, except workers’ compensation insurance and 
professional liability insurance, if applicable, shall, for claims arising out of the 
performance of the Agreement, name, to the fullest extent permitted by law, the 
Parties and their agents, representatives, officers, directors, officials and employees 
as additional insureds. 
 
2. Indemnification:  
Each party (as “Indemnitor”) agrees to indemnify, defend, and hold harmless the other 
party (as “Indemnitee”) from and against any and all claims, losses, liability, costs, or 
expenses (including reasonable attorney’s fees) (“Claims”), but only to the extent that 
such Claims which result in vicarious/derivative liability to the Indemnitee are caused 
by the act, omission, negligence, misconduct, or other fault of the Indemnitor, its 
officers, officials, agents, employees, or volunteers. 
 
Each party must use its best efforts to cause all contractors (each an “Additional 
Indemnitor”) to indemnify, defend, save and hold harmless the other party from and 
against any and all Claims caused, or alleged to be caused, in whole or in part, by the 
negligent or willful acts or omissions of the Additional Indemnitor [and persons for 
whom they are vicariously liable]. 
 
Indemnifications Survive.  The provisions of this Agreement wherein a Party has 
explicitly indemnified the other Party shall survive the expiration or earlier termination 
of this Agreement.

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Last revised: March 2, 2023 
ARTICLE VII. NOTICES 
 
1. Any notice, consent, or other communication (“notice”) required or permitted under 
this Agreement must be in writing and either delivered in person, sent by facsimile 
transmission, deposited in the United States mail, postage prepaid, registered or 
certified mail, return receipt requested, or deposited with any commercial air courier 
or express service addressed as follows: 
 
If to City: 
If to Contractor: 
 
Phoenix Fire Department 
150 S. 12th Street 
Phoenix, AZ 85034 
 
Attn: Michael J. Duran 
Phoenix Fire Chief 
Telephone: (602) 256-3189 
Fax: (602) 262-4429 
 
 
Chandler Fire Department  
151 E. Boston Street 
Chandler, AZ 85225 
 
Attn: Tom Dwiggins 
Chandler Fire Chief 
Telephone: (480) 782-2120 
Fax: (480) 782-2150 
 
Notice will be deemed received at the time it is personally served or, on the day it is 
sent by facsimile transmission or, upon deposit with any commercial air courier or 
express service or, if mailed, ten (10) days after the notice is deposited in the United 
States mail as provided above. Either Party may change its mailing address, fax 
number, or the contact information for the person to receive notice by notifying the 
other Party as provided herein. Notice sent by facsimile transmission must also be 
sent by regular mail to the recipient at the above address. This requirement for 
duplicate notice is not intended to change the effective date of the notice sent by 
facsimile transmission.

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Last revised: March 2, 2023 
IN WITNESS WHEREOF, this Agreement is executed as provided below. Further, in 
signing this Agreement, the signatories below affirm and attest that they are authorized 
to execute this Agreement on behalf of their respective Party.  
CITY OF PHOENIX, a municipal corporation 
Jeffrey Barton, City Manager 
By: ____________________________ 
Michael J. Duran 
Fire Chief 
ATTEST: 
_______________________________ 
City Clerk 
APPROVED AS TO FORM: 
_______________________________ 
David Lavelle 
Assistant Chief Counsel 
CITY OF CHANDLER, a municipal corporation 
Joshua Wright, City Manager 
By: ____________________________ 
Kevin Hartke
Mayor
ATTEST: 
_______________________________ 
City Clerk, Chandler 
APPROVED AS TO FORM: 
_______________________________ 
City Attorney, Chandler

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Last revised: March 2, 2023 
In accordance with A.R.S. §11-952 (D), this Agreement has been reviewed by the 
undersigned who determined that it is in appropriate form and is within the powers and 
authority of the respective parties. 
CITY OF PHOENIX 
By:   
David Lavelle 
Assistant Chief Counsel 
Date: 
, 2025 
CITY OF CHANDLER 
By:   
City Attorney, Chandler 
Date: 
, 2025

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Last revised: March 2, 2023 
EXHIBIT A 
IGA Services Menu

HWC-IGAServicesMenu Exhibit A-R2022.doc 
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Phoenix Fire Department                                    IGA Services Menu 
Health & Wellness Center                                                    (Exhibit A) 
150 S. 12th Street 
Phoenix, AZ  85034 
 
Requesting Agency Name:  
(i.e., City of Phoenix Fire Department)  
 
All services listed are available based on Health and Wellness Center scheduling capacity 
limitations. Our services are offered to outlying agency active fire personnel (sworn and non-sworn) 
and specialty unit law enforcement personnel that require the use of a Self-Contained Breathing 
Apparatus (SCBA) as part of their essential job duties.  
 
The Physical Exam is offered as the baseline service for the IGA.  Additional services are offered in 
our services menu at additional costs. The contracting agency requesting the IGA must identify 
their intentions regarding the additional services by selecting to “Opt In” or “Opt Out” of each 
service from the menu options below. 
  
 
Service                                                                                                                                                      Each 
P 
H 
Y 
S 
I 
C 
A 
L 
 
E 
X 
A 
M 
 
 
 
 
 
PHYSICAL EXAM: 
• 
Patient Health Review Survey 
• 
Blood testing and analysis consisting of: Chem 18/HDL/Lipid Panel/CBC/Uric 
Acid, UA/Micro  
• 
Prostate Specific Antigen (PSA) blood test - (Males only, age 40 and older) 
• 
Hepatitis-B Antibodies – FF Recruits/New Patients only 
• 
Hepatitis-C Antibodies – FF Recruits/New Patients only 
• 
Varicella Titer – FF Recruits only 
• 
Hearing Conservation Program - Hearing Test and Evaluation (assessed in an 
ANSI-approved soundproof audiometric booth) 
• 
Visual Acuity Testing & Evaluation 
• 
Vital Signs - temperature, pulse, respiratory rate, and blood pressure 
• 
Spirometry/Pulmonary Function Test & Evaluation 
• 
EKG Stress Test (treadmill)  
o 
FF Recruits/New Patients complete a MAX Treadmill test; a Sub-max 
treadmill test is performed annually thereafter unless otherwise determined 
by a Health & Wellness Center Clinician. Non-sworn fire personnel complete 
a resting EKG only. 
• 
Chest X-Ray 
o 
FF Recruits/New Patients for baseline and every 4 years thereafter, unless 
Health & Wellness Center Clinician determines otherwise. 
• 
Skin fold measurement by calipers, body weight, & height 
• 
Immunization history screening and review 
• 
Consult with physician or physician assistant to discuss physical examination 
o 
Level-A Doctors Written Statement of Respiratory Usage Form Completion 
o 
Tier Medical Assessment Form Completion 
 
 
 
$718.00 
 
ADDITIONAL SERVICES:  
Please select to “Opt In” or “Opt Out” for each service menu option below.

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T 
I 
E 
R 
 
P 
R 
O 
G 
R 
A 
M 
 
TIER PROGRAM  
The Tier 4 Health Assessment is a program that places members in a category or 
tier based on their annual physical assessment. Historically, we have recommended 
removing people from active duty if we saw something during their physical that was 
unhealthy, dangerous, or physically limiting. These not-fit-for-duty members were 
prescribed rehabilitation methods with the goal of returning them back to active duty 
as soon as possible. This program is rehabilitative, not punitive. 
 
“Opting in” to our Tier Program requires that the participating agency cover the costs 
of Tier follow ups, lab testing, and treadmill testing for their members. Peer Fitness 
Trainer Support or resources should be made available through the participating 
agency to assist their employees in wellness improvement. The PFD Health & 
Wellness Center’s role is to identify the employee’s Tier status. Management of 
employee’s progress regarding follow-ups and testing, shall be the employer’s 
responsibility. (Tier Program Defined document provided upon request) 
 
 OPT IN 
TIER  
Program 
 
 
 OPT OUT 
TIER  
Program 
 
TIER Follow-Up  
$75.00 
$0.00 
TIER Follow-Up with Treadmill 
$200.00 
$0.00 
TIER Lab Draw (Repeat A1c Lab retesting) 
$37.00 
$0.00 
I 
M 
M 
U 
N 
I 
Z 
A 
T 
I 
O 
N 
S 
 
IMMUNIZATIONS 
“Opting in” to the immunization program assures that we will provide 
vaccinations to your department members. Immunizations will only be 
administered if it is deemed necessary by Health & Wellness Center 
Medical Team. Your department will only be billed for the immunizations 
given to your members. Every effort will be made to provide the most 
effective immunization series that is medically necessary to protect the 
member. 
 
 OPT IN 
Immunizations 
 
 OPT OUT 
Immunizations 
Tdap (Tetanus/Diphtheria/Pertussis) 1 shot  
$68.25 x 1 
$0.00 
Tetanus/Diphtheria 1 shot  
$50.70 x 1 
$0.00 
MMR (Measles/Mumps/Rubella) 2 shot series 
$80.60 x 2 
($161.20/series) 
$0.00 
Hepatitis-A (Havrix) 2 shot series 
$121.55 x 2 
($243.10/series) 
$0.00 
Hepatitis-B (Engerix) 3 shot series 
(+ blood draw to check antibodies after completed series) 
$56.55 x 3 
($169.65/series) 
$0.00 
Twinrix (Hep A and B Combo) 3 shot series 
(+ blood draw to check Hep-B antibodies after completed series) 
$147.55 x 3 
($442.65/series) 
$0.00 
 
T 
B 
 
T 
E 
S 
T 
I 
N 
G 
 
TB TESTING 
By “opting in” for the T-Spot TB blood testing you agree that your 
department will pay for the Phoenix Fire Department Health & Wellness 
Center to perform T-Spot TB blood testing for all your new hire firefighter 
recruits/new patients to establish a baseline and then on any of your 
members should a TB exposure occur while on duty. 
 
 OPT IN 
T-Spot TB 
Testing 
 
 OPT OUT 
T-Spot TB 
Testing 
T-Spot TB Blood Test  
(FF Recruits/New Patients for baseline and then following TB exposure only) 
$85.00 
$0.00

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R 
T 
W 
E 
V 
A 
L 
S 
Return to Work Evaluations 
Occasionally, your department may request that an employee be evaluated 
at the PFD Health & Wellness Center regarding a return-to-work evaluation. 
These evaluations take place after a release to full duty by employee’s 
treating surgeon or physician for an injury or illness. 
Costs associated with a return-to-work evaluation may vary depending on 
what is needed. Below are the base costs. Choosing to “opt in” for this 
service will allow your members to be seen at the Health & Wellness Center 
for these types of visits. Your department will only be billed for the services 
provided at the time of the visit. 
 OPT IN 
Return to 
Work Evals 
 OPT OUT 
Return to 
Work Evals 
Return to Work Evaluation Assessment 
(Clinician’s review of all notes and work release information related to Return-to-
Work injury or illness) 
$100.00 
$0.00 
Return to Work Physical Exam by Clinician 
(Clinician’s physical exam of patient related to Return-to-Work injury or illness) 
$100.00 
(minimum) 
$105.00 / hr. 
(after first hour 
with Clinician) 
$0.00 
X-Ray per view if required
(cost varies based on the location and complexity of the injury) 
$70.50-200.00 
$0.00 
Resting EKG 
$67.00 
$0.00 
Bloodwork Testing if required 
Per Test 
$0.00 
R 
E 
C 
O 
R 
D 
S 
R 
E 
Q 
U 
E 
S 
T 
S 
Medical Records Requests 
Individual requests for medical records for personal reasons will be 
completed at no charge with the receipt of a signed medical records release 
authorization. Please allow 5-7 business days for completion of request. 
For requests of 25 medical records or less we will provide 1 year of physical 
exam information (most recent) to include: clinician’s notes, all test results, 
and complete immunization record at no charge. Requests will be filled 
upon receipt of signed medical records release authorization. Please allow 
14 business days for completion of requests. 
For requests of more than 25 medical records we will provide 1-3 years of 
physical exam information, to include: clinician’s notes, all test results, and 
immunization records and a flat rate will be charged. Requests will be filled 
upon receipt of signed medical records release authorizations. Please allow 
30-45 business days for completion of requests.
Individual 
25 or less 
25 or more 
Flat Rate 
$0.00 
$0.00 
$1,000.00

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I 
N 
F 
E 
C 
T 
I 
O 
N 
 
C 
O 
N 
T 
R 
O 
L 
 
P 
R 
O 
G 
R 
A 
M 
 
Infection Control Program and ICO Assistance  
 
Please note: Geographically, we are limited on the distance that this service 
can be provided. Therefore, this option is only available to agencies within 
the Phoenix Metropolitan area.  
 
For agencies within the Phoenix Metropolitan area, choosing to “opt in” for 
the Infection Control Program, we will provide your members with Infection 
Control Officer assistance based on the following objectives and 
responsibilities.  Pricing details for this service are listed below. 
 
Major Objectives: 
• 
To ensure quality of care of patients and department members. 
• 
To provide a liaison between medical facilities, the medical examiner and 
the state’s public health office. 
• 
To assist your department ensuring compliance with federal, state and 
local laws and regulations. 
• 
To develop and institute a comprehensive program for exposure 
notification and medical follow-up. 
• 
To monitor compliance with department’s infection control 
practices/procedures. 
• 
To update exposure control program to include T.B. control. 
PFD Infection Control Officer Responsibilities: 
• 
Work with administration, risk management and safety on infection control 
and related compliance issues. 
• 
Establish and maintain records on employee exposures, medical follow-up 
and personnel health. 
• 
Will ensure reporting and documentation of exposures, medical follow-up, 
confidentiality and record keeping. 
• 
Work with medical facility representatives to ensure timely exposure 
notification, testing and reporting. 
• 
Will interview and assist exposed department personnel. 
• 
Assist in evaluation of new products and equipment relating to infection 
control – OSHA compliance. 
• 
Assist with the development of new infection control policies and 
procedures for your department. 
• 
Work with medical examiner regarding exposures involving deceased 
persons. 
 
 OPT IN 
Infection 
Control 
Program 
 
 OPT OUT 
Infection 
Control 
Program 
Annual Per Member Fee (active members only) 
$66.00 
$0.00 
If participating in the Infection Control program, the fees listed below apply and will only be billed to your 
department if an exposure occurs and testing or treatment is required. Please note: This contract does not 
include or cover prophylaxis. Prophylaxis charges received by Phoenix Fire will be recovered via invoice to the 
participating agency. 
Exposure Consult with Health & Wellness Center Clinician 
$75.00 
$0.00 
Hepatitis C Antibody (lab draw) 
$44.00 
$0.00 
Hepatitis C Confirmatory (lab draw) 
$100.00 
$0.00 
HIV Antibody (lab draw) 
$25.00 
$0.00 
Hepatitis A Vaccine (Havrix) 2 shot series 
$121.55 x 2 
($243.10/series) 
$0.00 
Tetanus/Diphtheria Vaccine 1 shot 
$50.70 
$0.00 
Tdap Vaccine (Tetanus/Diphtheria/Pertussis) 1 shot 
$68.25 
$0.00 
Activation of Post Exposure Prophylaxis (PEP) Line  
(pricing may vary depending on service provided by PEP Clinician) 
$250.00 
$0.00

HWC-IGAServicesMenu Exhibit A-R2022.doc 
Page 5 of 5 
      Last updated: Feb-2022:clk 
 
Physical Exam Scheduling: 
We will provide all participating agencies with the appropriate number of designated appointment dates and 
time slots for your member’s physical exams (firefighter recruits, new patients, and annual physicals). Once 
the dates and times have been provided, it will be up to your department’s liaison to provide our scheduler 
with the individual names of the members that will be occupying the time slots. For firefighter recruits and 
new patients, the Patient Health Review packet will need to be completed as a “new” patient and received at 
the PFD Health & Wellness Center at least 5 business days prior to the appointment date to create an 
Electronic Health Record, medical chart, and prepare the appropriate paperwork that will be needed at the 
time of the visit. Not providing the requested packet in the requested time frame, may result in the release of 
the scheduled physical exam appointment. 
 
Firefighter Recruit Physical Exam Scheduling: 
Our annual physical schedule is completed 60-90 days in advance. Every effort will be made to 
accommodate firefighter recruit physical requests when ample notice is given to the Health & Wellness 
Center. Short notice requests for firefighter recruit physical spots will be considered, but accommodations 
are not guaranteed.   
 
All other appointment types (i.e., Exposure Consults & Return to Work Evaluations) will be scheduled on an 
individual basis.  
 
Bloodwork/Lab Draws: 
FF Recruits/New Patients: 
All bloodwork required for firefighter recruits or new patient physical exams shall be drawn at the PFD Health 
and Wellness Center located at 150 S. 12th St., Phoenix, AZ. This is a fasting lab draw. No food eight (8) 
hours prior to lab draw, only black coffee and water are permissible during the eight (8) hour fasting period. 
The fasting lab draw should be completed 3-5 business days prior to the scheduled physical exam. The 
Patient Health Review Packet information must be provided to the Health & Wellness Center prior to lab 
work being drawn. An Electronic Health Record must be established in advance to link the lab work to the 
patient record.  
 
Annual Physical Bloodwork/Lab Draws: 
Once the initial (pre-hire or new patient) lab draw is completed at the Health & Wellness Center, contracting 
agencies may continue to utilize the Health & Wellness Center for all annual physical lab work, or they may 
have lab work done at a lab location through the contracted lab vendor with the Phoenix Fire Department 
Health & Wellness Center. No internal blood draws within your department will be permitted, unless 
facilitated with Phoenix Fire Health & Wellness Center staff. All participating agencies shall work with the 
PFD Health & Wellness Center staff to coordinate the bloodwork required for your department, confirm 
contracted lab vendor and locations, and ensure the correct lab slips are provided to the lab at the time of 
the blood draws. The Phoenix Fire Department’s contract agreement with our laboratory services vendor 
does not include “on site” phlebotomy services for wellness fairs or events held at individual fire 
departments. Services rendered for “on site” phlebotomy will need to be arranged with the lab separately 
and all “on site” phlebotomy service charges will be the responsibility of the fire department requesting these 
services.  
 
Cancellations, No Shows, and Unused Reserved Appointments: 
Life is busy, and we understand that unforeseen circumstances can take place preventing members from 
making their scheduled appointments.  We would appreciate a minimum 24-hour notice for cancellations. 
We will work with your department’s liaison, or with the individual, to reschedule an appointment due to 
unavoidable circumstances. However, a no show with no call to notify our department, or reserved 
appointment slots that are unused, may result in a charge to your department.  We want to be respectful of 
your time and would ask for the same courtesy in return.